Shopmonkey vs Real-Time Labor Guide

AutoRepair Cloud

AutoShop

Tekmetric

ALLDATA

Shop Boss

Manager SE

Compare Shopmonkey and Real-Time Labor Guide based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Shop Boss is a cloud-based auto repair shop management system that helps independent shop owners manage operations by offering digital inspections, integrated payments, and customer communication tools.

Tekmetric is a cloud-based shop management system with an easy-to-use workflow and a modern approach to customer care.

ALLDATA is a cloud-based OEM diagnostic suite that helps automotive businesses conduct vehicle inspections based on repair data provided through interactive color wiring or OEM diagrams. Technicians can generate high quality images, view diagrams for inspections & highlight components.

Shopmonkey is a cloud-based auto repair solution designed to help businesses manage processes through appointment scheduling, messaging, reporting, and digital vehicle inspection tools. It lets users track inventory, update order statuses, and reach out to vendors for purchasing missing auto parts.

Accounting

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Billing & Invoicing

Communication Management

Customer Database

Customer History

Data Import/Export

Employee Scheduling

Estimating

Inspection Management

Inventory Management

Job Tracking

Labor Cost Reporting

Labor Rates

Maintenance Scheduling

Multi-Location

Order Management

Parts Management

Performance Metrics

Point of Sale (POS)

Progress Tracking

Purchase Order Management

Quotes/Estimates

Reminders

Repair Tracking

Reporting & Statistics

Scheduling

Service History

Third-Party Integrations

Time Tracking

User Management

VIN Lookup

Work Order Management

Workflow Management

Shopmonkey

Android

Linux

Web-based

Windows

iPad

iPhone

Owner

They always get back to you in a timely manor and LISTEN. I love the ease of use and ability to move jobs around with ease.

We also appreciate the customer support which has been a huge asset in learning and navigating the software with ease. Communicating with customers has become easier with Shopmonkey.

Sm has make the connection from Customer>Administrative>Technician much more seamless. Our clients love the text reminders, professional quotes and ability to text us back with questions or comments.

Service Manager

It looks better than it is. The customer support is great and very responsive.

Shop Manager

The system is also great for customer communication which is very important in all industries.

There are not enough words to describe what a great purchase it has been. It saved my business and my life.

Tech

What I like most is the simplicity and how user friendly this software is.

Owner/Service Writter

The logic to integrate with Quickbooks is flawed for Canadian use. There is no way to process warranties that shows a zero dollar amount for the customer without applying a discount.

Software is very straightforward, fast and easy to build invoices, and add parts to inventory. The ability to text message clients is an absolute game changer and everyone of my clients loves it.

owner

Customers loves the interaction thru text messages while we are working on there vehicle. Customer service is excellent from shop monkey team.

Co-Owner

The other thing I love is the pricing matrix...this makes it so easy to charge what I need to without having to do any calculations on each ticket.

Assistant Chief Administrative Officer

What I like most about this software is the ease of use and the modern, simple design.

I don't thin there could be one thing that is bad about this software compared to all others.

General Manager

And my favorite part is that it helps us get our labor guide pricing at an instant. Estimates that used to take me about 4 hours to have to my customer are now ready in less than 5 minutes.

Maintenance Manager

Of course, there is always something that is missing when you start using a software.

Perfectly integrates all of the things I use into one. From parts procurement, to labor estimates to easily attaching a customer to a car with its unique identification.

President 

As a shop owner I know communication is key. I found one of the biggest customer complaint is communicating.

The ability to integrate with Quickbooks and keep redundancies to a minimum.

Shopmonkey screenshot: Shopmonkey manage workflow

Shopmonkey screenshot: Shopmonkey create invoice

Shopmonkey screenshot: Shopmonkey generate estimates

Shopmonkey screenshot: Shopmonkey messages

Shopmonkey screenshot: Shopmonkey handle payments

Freelancers

Large Enterprises

Mid Size Business

Small Business

Manager SE is a cloud-based auto-shop management software that streamlines workflow, provides detailed insights through integrated reporting, and offers contactless payment options to optimize the customer experience.

AutoShop helps automotive businesses streamline processes related to vehicle tracking, repairs management, billing, payments, and more. The platform lets users create work orders using license plates or phone numbers, update customer and job details, and automatically calculate work hours or charges.

AutoRepair Cloud is an automobile repair management software that helps businesses handle operations such as estimate generation, appointment scheduling, inspections, inventory tracking, customer communications, and more on a centralized platform.

Real-time Labor Guide is an auto repair software designed to help businesses calculate labor costs and create job estimates. Mechanics can quickly access labor charges for domestic and foreign cars, SUVs, and heavy-duty trucks.

Real-Time Labor Guide

owner 

The ease of use is outstanding and the accuracy of the times is right on in most cases.

We have had it for years like it alot it helps us do invoices quickly and effectively very user friendly.

I hate to cut you down because you probably are more knowledgeable than myself. I work alone and I can't really afford an exprnsive program.

Owner/Operator

The program has been getting better and better over the years. The quotes are very nice and professional.

The customer service has always been extremely friendly and helpful. For us as a small business the software works perfect.

I have been using this program for several years now, customer service is great. For a small shop this is a great investment.

Very easy to use and configure the coverage is great and can even use custom types of vehicles overall the best software for shop invoicing.

The ease of use, the price point. It was super easy to train my secretary on how to use it.

Very easy to navigate and use. I really like the simplicity and ease of use.

Owner operator.

Everybody has been so helpful at real time it’s easy to set up I highly recommend it for any shop owner.

I was about to open my shop a week later and I really didn’t know what I was going to do then I stumbled upon real time labor it was a godsend.

Owner/Mechanic

I am able to make estimates and invoices for the customers records as well as mine. I use the lower priced option, but it still helps me price and sell jobs with ease.

service writer

We also do repairs on classic cars and this is the best labor guide software out for estimating labor times for older vehicles.

owner/head Technician

Bit weak on larger vehicles such as medium duty trucks.

Now for the downsides...Im anxiously awaiting some upgrades- another tier for those of us wanting AR & Inventory, regardless of the info page here there is no inventory- nada.

Mechanic

Sometimes finding the actual repair type is a little bit difficult due to the way they are categorized.

Service manager

I was happy for the first month. I needed something that had more integration and more functionality.

I like it gives you options for time, wish it showed actual book, then real time. I wish it could integrate with  sms.

Shopmonkey vs Real-Time Labor Guide Comparison (2026)

Shopmonkey

Real-Time Labor Guide

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives