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Real-Time Labor Guide

Auto repair software for managing labor costs

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Real-Time Labor Guide Pricing, Features, Reviews and Alternatives

Real-Time Labor Guide product overview

Price starts from

$

12.50

/momonth
Per User

What is Real-Time Labor Guide?

Real-time Labor Guide is an auto repair software designed to help businesses calculate labor costs and create job estimates. Mechanics can utilize the platform to quickly access labor charges for domestic and foreign cars, SUVs, and heavy-duty trucks according to the condition of vehicles and availability of specialty tools.

Key benefits of using Real-Time Labor Guide

• Access information on labor times for both domestic and foreign vehicles, as well as historical data on each vehicle. This data is collected from real repair artists working in the field, in order to ensure it's accurate in real-life conditions.

• Provide customers with branded documents such as invoices and estimates and print them from within the Real-Time Labor Guide platform.

• Gain full control over all labor costs by configuring multiple custom labor rates. Real-Time Labor Guide allows users to input custom prices for individual jobs or complete packages.

• Access Real-Time Labor Guide from anywhere using a Windows, Mac, or Linux device, as well as any browser type.

• Create custom manufacturer lists within Real-Time Labor Guide. Mechanics can define which types of vehicle they work with and hide all others from the system.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Chat
Phone Support

Training options

Documentation
Live Online

Real-Time Labor Guide pricing information

Value for money

4.6

/5

73

Price starts from

$

12.50

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Shopmonkey
Value for money
#1
Shop-Ware
Value for money
#2
Tekmetric
Value for money
#3
Real-Time Labor Guide
Value for money
#4

Real-Time Labor Guide features

Functionality

4.3

/5

73
Total Features24 1 categories

Most valued features by users

Alerts/Notifications
Billing & Invoicing
Customer Database
Labor Cost Reporting
Scheduling
Estimating
Customizable Branding
Work Order Management

Functionality contenders

Shopmonkey
Functionality
#1
Shop-Ware
Functionality
#2
Tekmetric
Functionality
#3
Real-Time Labor Guide
Functionality
#4

Real-Time Labor Guide users reviews

Overall rating

4.4

/5

73

Positive reviews

88%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

43

21

4

2

3

Pros
Overall this is a fantastic product at a great price. It's easy to use, and when I've called in for additional assistance they are super helpful.

GB

Gordon B.

The ease of use is outstanding and the accuracy of the times is right on in most cases.

MK

MICHAEL K.

We have had it for years like it alot it helps us do invoices quickly and effectively very user friendly.

lw

lance w.

Cons
Bit weak on larger vehicles such as medium duty trucks.

WM

William M.

Now for the downsides...Im anxiously awaiting some upgrades- another tier for those of us wanting AR & Inventory, regardless of the info page here there is no inventory- nada.

CL

Charles L.

Sometimes finding the actual repair type is a little bit difficult due to the way they are categorized.

RP

Randy P.

Overall rating contenders

Real-Time Labor Guide
Overall rating
#1
Shopmonkey
Overall rating
#2
Shop-Ware
Overall rating
#3
AutoFluent
Overall rating
#4
Overall Rating

Good product for the price

Reviewed 2 months ago

Transcript

Tom M.: Hi, my name is Tom. I'm CEO of my own company. My rating for Real-Time Pro is a five out of five....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Bang for your buck available

Reviewed a year ago
Pros

I have used this software for years and love the features and ease of use! This has cut my service ticket time considerably and is quite accurate with the labor times posted. If you are a small shop then you must have this software to compete with the big boys and show a big time appearance to the customer, it reinforces professionalism and integrity of your shop,I.e. letterhead and breakdown of ticket with an appealing look. I would recommend it to all repair shops no matter the size or location. This software has definitely made me a lot of money and helped ensure to not leave any on the table.

Cons

Wish it had older model cars I work on some older cars and a lot are not on the software and I understand I’m probably in the minority on this

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great pic for small shops

Reviewed a year ago

Needs more features in an additional tier or al a cart add ons. I use this daily, incredibly easy to generate accurate quotes, but a POS system its not...yet.

Pros

Overall the product is very useful. The are very few products for small guys to get away from paper & get access to labor guides. Ive tried all of the $20-$50 monthly options as I wanted a cloud based system that I could work with from anywhere regardless of platform. I really think this has helped me attract more business & close more sales due to accurate quoting. Lets face it people want professional & accurate quotes up front...and when they come back to pickup they dont want surprises either- this gains trust. In this regard RT has actually made me more money & makes things more efficient. How can a small shop justify $100-250 per month for Shop Management? Well theres not much out there that will get you running for sub 100 much less the $25/month I promise ya!

Cons

Now for the downsides...Im anxiously awaiting some upgrades- another tier for those of us wanting AR & Inventory, regardless of the info page here there is no inventory- nada. This needs to be fixed. The Customer owed balance needs to me on the main page so you know what folk are due/overdue at a glance instead of drilling into each work order & clicking thru to the end- its ridiculous to have to...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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basic good quality

Reviewed 2 months ago

fair

Pros

ease of billing.license plate to vehicle id

Cons

lookup history is ineffective .mileage maintaince. mileage lookup too vague or non existent wish it had more features such as digital inspections.almost no updates.wouldn't mind paying more for better features

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Was great, now it's terrible!!

Reviewed 3 years ago

I LIKED the reports and the fact it was easy to use and WAS very user friendly, the new "upgrade" makes it take longer to create tickets, find previous customers, find previous tickets, etc. Overall the new system has convinced me to begin a new search for a reasonably priced mechanical software system, very frustrating as I was EXTREMELY pleased with it until the "upgrade". All my guys that use it have asked me if we can switch back, I have contacted Real-Time but have yet to receive a response. If we can't, I will be switching software again, and that is very frustrating.

Pros

It WAS extremely user friendly and easy to learn and use, now they have released an update and forced all users to use the "upgraded" version, which is actually a HUGE downgrade from a user-friendly perspective. It is cheap, that is the only current Pro I can think of for the current system. If they would let us revert back to the previous version, I would give it a 5 star in all categories.

Cons

Not user-friendly any more, complicated to navigate, requires extra steps to perform tasks that used to be simple. The new upgrade they introduced is a massive downgrade from the original program, I will be looking for a new system.

Vendor response

Ron - It's never easy to hear a potential let down from a customer but I do appreciate your honest feedback. We went to great lengths to make sure the ticket process is exactly the same with the same number of steps and clicks - the only thing that changed was the look and feel and the search. I'm hoping you'll give us a chance over the next couple days because for the customers who have been using...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Auto repair invoicing and labor

Reviewed a year ago

The customer service has always been extremely friendly and helpful. For us as a small business the software works perfect. It allows us to customize our invoices and track our customers repairs. Customer service is very helpful with finding labor on old cars or very new cars that may not be in a labor system.

Pros

Ease of use, great customer service, pricing, does pretty much everything we want. We’ve stayed with this software for several years.

Cons

In progress tickets drop from system after 14 days. There are times when we are waiting for special order parts that arrive past that period and we have to rekey what we’ve entered already.

Vendor response

Darren - Thank you so much for your glowing review! I will make sure we look at the in-progress time frame, but the best way to make sure those tickets are never dropped is to complete them as estimates. Estimates don't show up on sales reports and can be edited and changed into invoices at any time. The in-progress was meant more like an auto-save feature so you wouldn't lose your partially completed ticket if you had a customer walk in and need immediate assistance.

Real-Time Labor Guide FAQs and common questions

Real-Time Labor Guide has the following pricing plans:
Starting from: $12.50/month
Pricing model: Subscription
Free Trial: Available


Real-Time Labor Guide has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Real-Time Labor Guide supports the following languages:
English


No, Real-Time Labor Guide does not have an API available.


Real-Time Labor Guide offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Phone Support

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