Tekmetric vs Shopmonkey

Shop-Ware

Fullbay

ALLDATA

Shop Boss

Manager SE

Protractor

Compare Tekmetric and Shopmonkey based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Designed for single-location automotive aftermarket repair shops and multi-store chains, this shop management software helps manage daily tasks and includes robust features for business growth.

Manager SE is a cloud-based auto-shop management software that streamlines workflow, provides detailed insights through integrated reporting, and offers contactless payment options to optimize the customer experience.

Shop Boss is a cloud-based auto repair shop management system that helps independent shop owners manage operations by offering digital inspections, integrated payments, and customer communication tools.

Tekmetric is a cloud-based shop management system with an easy-to-use workflow and a modern approach to customer care.

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Billing & Invoicing

Customer Database

Customer History

Employee Scheduling

Estimating

Inspection Management

Inventory Management

Job Tracking

Labor Cost Reporting

Labor Rates

Maintenance Scheduling

Multi-Location

Order Management

Point of Sale (POS)

Purchase Order Management

Quotes/Estimates

Reporting & Statistics

Service History

Third-Party Integrations

VIN Lookup

Work Order Management

Workflow Management

Tekmetric

Android

Web-based

iPad

iPhone

Owner

TekMetric has been a huge benefit to our business. The ease of use is outstanding, and they’re constantly upgrading the system according to what the users request.

Tekmetric’s SMS is the best bang for your buck and is only getting better as each day passes. Their customer support is amazing to get to know as well.

I found that transitioning from another program to Tekmetric was fairly seamless and the help when we need it is Always available and very helpful.

Automotive Technician

Being at multiple dealerships using different softwares, I really like Tekmetric for ease of use and being able to build great invoices for the customer.

owner

New updated look DVI is good they keep improving the software with updates & new fetures,help line is good.

General Manager

Their team is always responsive and helpful. I would absolutely recommend them to anyone looking for a new SMS.

Service Advisor

Overall it's been awesome, great support, setup and user experience.

They also integrate very well with other programs we use. Customer service is excellent and they are always updating and making the program better.

The VIN lookup that looks up and adds the exact submodel. The software runs quickly and they have great online help and IT support.

I have been highly impressed with the level of customer service and the responsiveness of the developers.

Founder and President

Their chat staff are great due to their rapid response and knowledge of their product.

Amazing We Based Auto Shop Management Software.

The DVI and texting inspections and estimates, all for one low price. As a bonus I feel lucky that the product gets updated almost daily was not expecting that.

Still missing features, but the team is adding them at lightning fast spped.

If I had one complaint it would be the inability to customize certain aspects of the program.

Office manager 

No "counter service" option for parts pick up only. We still have to select a vehicle and assign a tech even though it is not always necessary.

Once the prospective customer investigates their delightful treat that has appeared on their phone, they will be overwhelmed in amazement. Such a thing exists in the automotive world.

President / COO

No negative tickets allowed. Nice to have for refunds.

Tekmetric screenshot: Tekmetric tire inspections

Tekmetric screenshot: Tekmetric part order notifications

Tekmetric screenshot: Tekmetric shop dashboard

Tekmetric screenshot: Tekmetric text messaging

Tekmetric screenshot: Tekmetric customer lifetime statistics

Tekmetric screenshot: Tekmetric customer invoices

Large Enterprises

Mid Size Business

Small Business

ALLDATA is a cloud-based OEM diagnostic suite that helps automotive businesses conduct vehicle inspections based on repair data provided through interactive color wiring or OEM diagrams. Technicians can generate high quality images, view diagrams for inspections & highlight components.

Shop-Ware is a cloud-based auto repair software designed for single and multi-shop operators that handles vehicle inspections and allows users to write service in seconds and share it with their customers for instant approvals.

Fullbay is a web-based management software designed specifically for heavy-duty truck and trailer repair shops. The platform streamlines workflow with features including service order management, electronic invoicing, inventory tracking, and integrated payment processing. Technicians can access repair information while shop owners gain visibility into operations through comprehensive reporting tools and cloud-based security.

Shopmonkey is a cloud-based auto repair solution designed to help businesses manage processes through appointment scheduling, messaging, reporting, and digital vehicle inspection tools. It lets users track inventory, update order statuses, and reach out to vendors for purchasing missing auto parts.

Accounting

Communication Management

Data Import/Export

Parts Management

Performance Metrics

Progress Tracking

Reminders

Repair Tracking

Scheduling

Time Tracking

User Management

Shopmonkey

Linux

Windows

They always get back to you in a timely manor and LISTEN. I love the ease of use and ability to move jobs around with ease.

We also appreciate the customer support which has been a huge asset in learning and navigating the software with ease. Communicating with customers has become easier with Shopmonkey.

Sm has make the connection from Customer>Administrative>Technician much more seamless. Our clients love the text reminders, professional quotes and ability to text us back with questions or comments.

Service Manager

It looks better than it is. The customer support is great and very responsive.

Shop Manager

The system is also great for customer communication which is very important in all industries.

There are not enough words to describe what a great purchase it has been. It saved my business and my life.

Tech

What I like most is the simplicity and how user friendly this software is.

Owner/Service Writter

The logic to integrate with Quickbooks is flawed for Canadian use. There is no way to process warranties that shows a zero dollar amount for the customer without applying a discount.

Software is very straightforward, fast and easy to build invoices, and add parts to inventory. The ability to text message clients is an absolute game changer and everyone of my clients loves it.

Customers loves the interaction thru text messages while we are working on there vehicle. Customer service is excellent from shop monkey team.

Co-Owner

The other thing I love is the pricing matrix...this makes it so easy to charge what I need to without having to do any calculations on each ticket.

Assistant Chief Administrative Officer

What I like most about this software is the ease of use and the modern, simple design.

I don't thin there could be one thing that is bad about this software compared to all others.

And my favorite part is that it helps us get our labor guide pricing at an instant. Estimates that used to take me about 4 hours to have to my customer are now ready in less than 5 minutes.

Maintenance Manager

Of course, there is always something that is missing when you start using a software.

Perfectly integrates all of the things I use into one. From parts procurement, to labor estimates to easily attaching a customer to a car with its unique identification.

President 

As a shop owner I know communication is key. I found one of the biggest customer complaint is communicating.

Tekmetric vs Shopmonkey Comparison (2026)

Tekmetric

Shopmonkey

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives