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Tekmetric Logo

Cloud-based automotive shop management solution

Last updated: December 2024

Table of Contents

Tekmetric - 2025 Pricing, Features, Reviews & Alternatives

What is Tekmetric?

Tekmetric is an automotive shop management system that helps repair business track shop metrics, handle repairs, manage customers, and more. It provides access to key metrics in real time. It equips service advisors with the tools they need to facilitate the repair process and build trust with customers. The tool guides technicians to do the best job possible and cover each and every detail.

Tekmetric offers integrations with several third-party applications, including PartsTech, Kukui, WORLDPAC, Nexpart, MyShopManager, CARFAX, and The Back Office. Tekmetric’s API also gives shops the ability to use other preferred integrations so they can fine-tune their operations. It enables owners to sell more repair work, and track declined jobs with customer profiles and notes. Pull up a complete history of the vehicle with integrated CARFAX vehicle history reports. Give customers a transparent view of necessary repair work by leveraging photos and videos in our intuitive, interactive digital vehicle inspection. It helps manage repair process with an intuitive Job Board that tracks and traces all outstanding work. Provide clear insights and guidance to technicians with Tekmetric’s Tech Board so that all repairs are completed in a timely manner, and details don’t fall through the cracks. Respond to customer questions and update guests directly inside of Tekmetric’s user interface with Tekmessage True Two-Way Texting. Collect payment with Tekmerchant Text-to-Pay for a touchless, modern, customer experience.

Benefits of using Tekmetric

•Tekmetric is a shop management system that helps manage teams and customers, handle shop operations, and maximize business performance.

•The tool helps manage average repair order, car count, and gross profit dollars.

•It offers real-time business intelligence and easy-to-analyze reports.

•Tekmetric integrates with several third-party solutions such as CARFAX, PartsTech, NexPart, and Kukui.

•Users can build customer trust and loyalty with a modern approach to customer care, including a visual digital vehicle inspection and email & text notifications.

Starting from

199

Per month

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Tekmetric's key features

Most critical features, based on insights from Tekmetric users:

Work Order Management
Service History
Appointment Scheduling
Quotes/Estimates
Billing & Invoicing
Alerts/Notifications

All Tekmetric features

Features rating:

VIN Lookup
Third-Party Integrations
Customer Database
Customer History
Estimating
Purchase Order Management
Labor Rates
Point of Sale (POS)
Inventory Management
Maintenance Scheduling
CRM
Inspection Management
Employee Scheduling
Workflow Management
Reporting & Statistics
Order Management
Multi-Location
Labor Cost Reporting
Job Tracking
Appointment Management
API
Activity Dashboard

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Tekmetric pricing

Value for money rating:

Starting from

199

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

Tekmetric integrations (16)

Integrations rated by users

We looked through 100 user reviews, to identify which products are mentioned as Tekmetric integrations, and what is the users perception.

PartsTech logo
PartsTech

Integration rating: 5.0 (3)

Multiple parts vendors, tire vendors at one glance in seconds and data transfer to tickets

DH

Damon Hughes

Owner

Broadly logo
Broadly

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Slack logo
Slack

Integration rating: 5.0 (1)

Tekmetric support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base

Training options

Webinars
Videos
Live Online
Documentation

Tekmetric reviews

Overall rating

4.8

/5

100

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.27/10
Rating distribution

5

4

3

2

1

86

9

4

1

0

Pros
TekMetric has been a huge benefit to our business. The ease of use is outstanding, and they’re constantly upgrading the system according to what the users request.
Tekmetric’s SMS is the best bang for your buck and is only getting better as each day passes. Their customer support is amazing to get to know as well.
I found that transitioning from another program to Tekmetric was fairly seamless and the help when we need it is Always available and very helpful.
Cons
Still missing features, but the team is adding them at lightning fast spped.
If I had one complaint it would be the inability to customize certain aspects of the program.
No "counter service" option for parts pick up only. We still have to select a vehicle and assign a tech even though it is not always necessary.

Tekmetric FAQs

Q. What type of pricing plans does Tekmetric offer?

Tekmetric has the following pricing plans:
Starting from: $199.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Tekmetric?

Tekmetric has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Tekmetric support?

Tekmetric supports the following languages:
English


Q. Does Tekmetric support mobile devices?

Tekmetric supports the following devices:
Android, iPad, iPhone


Q. Does Tekmetric offer an API?

No, Tekmetric does not have an API available.


Q. What other apps does Tekmetric integrate with?

Tekmetric integrates with the following applications:
Cinch, AutoVitals, Broadly, Steer, Slack, Kukui, Flock, PartsTech, ALLDATA, Autoflow, 360 Payments, WickedFile, Podium, AutoOps


Q. What level of support does Tekmetric offer?

Tekmetric offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

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