TouchBistro vs OpenTable

Square Point of Sale

Toast POS

SpotOn

Yelp Guest Manager

SevenRooms

Resy OS

Compare TouchBistro and OpenTable based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital receipts, inventory, reports, and more.

Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational costs and improve customer experience

SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.

TouchBistro’s All-in-One Restaurant Management system offers all the technology you need to run your restaurant on one easy-to-use platform. Designed for and by restaurant service staff, TouchBistro meets the specific needs of the industry with 24/7 expert support.

Access Controls/Permissions

Accounting Integration

Activity Dashboard

Alerts/Notifications

Billing & Invoicing

Built-in Accounting

Cash Management

Clock In/Out

Contact Management

Customer Accounts

Customizable Reports

Data Import/Export

Delivery Management

Discount Management

Electronic Payments

Employee Management

Food Delivery Dispatching

For Bars/Clubs

For iPad Devices

For Restaurants

Gift Card Management

Inventory Control

Inventory Management

Inventory Tracking

Item Management

Kitchen/Menu Management

Loyalty Program

Mobile Access

Offline Access

Online Ordering

Online Payments

Order Entry

Order Management

Payment Processing

Point of Sale (POS)

Pricing Management

Promotions Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Receipt Management

Reporting & Statistics

Reporting/Analytics

Reservations Management

Restaurant POS

Retail Inventory Management

Returns Management

Sales Order Management

Sales Reports

Sales Tax Management

Separate Checks

Split Checks

SSL Security

Staff Management

Status Tracking

Stock Management

Table Management

Third-Party Integrations

Tips Management

Wait List Management

TouchBistro

Linux

Web-based

Windows

iPad

Owner

The biggest problem is that they oversold and under delivered. They told me that all my current printers would work with their requirements.

We never used hey second of their service and still they stole our money. High pressure criminals who will do ANYTHING to get your money.

Cafe Manage

I like using TouchBistro because is easy to use and has  a lot of helpful tools. The customer service is great and every time I have a technical issue is resolved quickly.

The POS itself is super super easy to figure out , it was getting all the equipment and setting up the wireless that I struggled with. Get help where you need it most.

The most useful tool for me is reporting. The ease of adding removing and repricing is also a favourite.

I purchased an extra piece of equipment and returned it for my money back but it got lost on their end and I ended up being out several hundred dollars and no follow up after many attempts.

Manager

It ha all we need to successfully run our POS needs, it is getting even better with the integration policy taking place now.

Shady, unworkable, zero customer service, fraudulent with extremely shifty people there.

Venue and Events Manager

It was a great experience. Very easy product to use and beneficial that it can be easily integrated with other products.

Events Manager

It takes weeks to hear back by email and hours to connect on the support line. This is all before even attempting to trouble shoot your issues.

Customer service

Overall experience of this software is very positive. I have years of data saved conveniently and the everyday use of visiual and set up is a breeze.

During one painful update, the system stopped communicating our visa terminals altogether.

Entrepreneur 

Wonderful Point of sale software for restaurants.

Operations Manager

Slick, powerful & user-friendly in a small package.

For at least half the transactions of the day, you have to send the info to the machine twice bc it automatically craps out an error on you.

I also think their customer service is great. We have a direct email contact and Monday through Friday you can logon to their website and chat with an associate.

It's really fun when a pos- pos update makes your visa service go out for an entire day. This company is in way to far over their heads.

The TouchBistro POS has an incredible, easy to use interface. It allows you to categorize and organize items.

TouchBistro screenshot: TouchBisto alows users to generate customized end of the day reporting

TouchBistro screenshot: TouchBisto alows users to generate email based or physical copy of the bills

TouchBistro screenshot: TouchBisto alows users to monitor venues in real-time

TouchBistro screenshot: TouchBisto alows users to split bills at a single touch

TouchBistro screenshot: TouchBisto enables users to create custom floor layouts

TouchBistro screenshot: TouchBisto offer inventory tracking and sounds alerts for replenishments

TouchBistro screenshot: TouchBistro rewards

TouchBistro screenshot: TouchBistro inventory management

Freelancers

Large Enterprises

Mid Size Business

Small Business

Simplify front-of-house busywork while growing your following with our high-intent network, so you can focus on guest flow and providing a consistent experience.

ResyOS is a cloud-based restaurant management system that enables businesses in the hospitality industry to manage reservations, waitlists, tables, ticketing, and more. It lets users control schedules, employee shifts, availability, and other activities from within a centralized dashboard.

SevenRooms is a web-based direct reservations, guest experience, marketing automation, and operations management solution for restaurants, hotels, nightclubs, sports clubs, and other membership organizations. Businesses can manage guest experience with a native iOS app and multiple POS integrations.

The best restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue.

Activities Booking

Availability Management

Barcode/Ticket Scanning

Booking Management

Booking Notes

Calendar Management

Contact Database

Credit Card Processing

Customer Database

Customer History

Customer Support

Customizable Templates

Delivery Estimate

Email Reminders

Event Scheduling

Forecasting

Group Reservations

Menu Builder

Mobile Booking

Mobile Payments

Online Booking

Online Reservations

Order Tracking

Performance Metrics

Point of Sale (POS) Integration

QR Codes

Rate Management

Ratings/Reviews

Reminders

Reviews Management

Rewards Management

Room Booking

Sales Trend Analysis

SMS Messaging

Social Media Integration

Social Promotion

Third Party Booking

Website Integration

OpenTable

Android

iPhone

Photography

This is the best website/app when making reservations. It is seamless and super easy to see what your options are when looking at places to go.

Decision science analyst

The app is user friendly and intuitive, it keeps track of your reservations and is much more secure and hassle free than calling the restaurant and hoping  they pick up the phone.

Customer Service 

I like the design of the app and the user friendly it has become they did some great improvements.

Pharmacist

Open Table was a useful program that helped me to make reservations at my favorite restaurants. It was easy to make the reservations and I liked the alerts when the table was ready.

Member Services Associate

I love using OpenTable because the reviews allow me to find great restaurants in my area and I love how it automatically updates my calendar when I make a reservation.

Private PA

The ease and organization of reservations is impeccable and there are so many brilliant features like adding notes to clients and their bookings so you can easily remember birthdays/anniversaries etc.

Director of Sales 

OpenTable is wonderful, not only do they have fast and professional customer service, they're also improving the software everyday.

Self

Difficult at first to locate the specefic restaurant I was looking for. Unable to change reservation from site, can only cancel.

Clinical Research Coordinator

I have enjoyed the recent upgrades, it makes the website more user friendly and less complicated. I particularly enjoy the feature that allows me to make a reservation depending on my party size.

I've had a great experience and the customer support is very helpful when i needed it.

teacher

It is easy and quick to make restaurant reservations. I like that I can earn rewards for dining out.

My only problem with OpenTable is the cuisine categories aren't always accurate which can make it slightly difficult to find what you're looking for when you're in the mood for something specific.

Chef

It has been a good experience working with them. We also use Resy and feel it has better value for money than open table.

PhD Student

I love that it is integrated with Google and therefore very easy to use. I use it to make reservations regularly.

Lead Developer

The cancellation is also super easy to do. It integrates with google calendar, which I use religiously.

Outreach Worker

There is nothing that I have encountered as of yet that makes me dislike this app.

A few miscommunication errors at times between restaurants and open table.

Team Leader

I like being able to filter restaurants around the area by type of food, cost, distance, etc.

OpenTable screenshot: Manage your floor plan from anywhere. Available across all devices, the restaurant management app lets your keep tabs on the floor to seat VIPs, update table status, block tables, and more.

OpenTable screenshot: Organize and view all guest data in one place with guestbook. Get intel on guests across the platform, merge duplicate guest profiles, archive old or irrelevant profiles so staff can find the right guests, and more.

OpenTable screenshot: Launch an automated email marketing campaign in just 2 clicks to send personalized messages to guests based on their behavior. Let guests you haven't seen in a while know you miss them and turn new guests into regulars.

OpenTable screenshot: Get visibility into all guest communications and reach them faster with Direct Messaging. Each SMS includes a preview of a custom message set by the restaurant, with a link for guests to see full content and easily reply. *terms apply.

OpenTable screenshot: Appear higher in the search results and get noticed quicker when you launch a marketing campaign to elevate your positioning or offer more bonus points to guests based on your individual restaurant needs.

TouchBistro vs OpenTable Comparison (2026)

TouchBistro

OpenTable

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives