Tuft - 2026 Pricing, Features, Reviews & Alternatives

Tuft is UK-built pet grooming booking and business management software designed specifically for pet groomers. Whether you're a solo mobile groomer, a busy salon, or a newly qualified groomer building your client base from scratch, Tuft replaces the phone calls, texts, and WhatsApp chaos with a system where clients manage their own bookings — on your terms.

Built for groomers, not salons

Most booking software is designed for hair and beauty salons and awkwardly adapted for pet grooming. Tuft is different. It's built around how grooming businesses actually work, with features you won't find in generic tools: pet profiles with breed, coat type, medical history, and grooming preferences; breed-based pricing overrides; clip-off and creative consent forms; multi-pet bookings; and "pooch is ready" collection notifications. This isn't a salon tool with a dog icon — it's grooming software from the ground up.

Self-serve bookings that work around your schedule

Clients book, reschedule, and cancel through Tuft on your terms. You set your availability, your deposit rules, and your cancellation policy. The system handles the rest. 43% of bookings on Tuft happen outside salon hours — meaning groomers capture appointments they'd otherwise miss because they were busy grooming, not answering the phone.

No-show protection built in

Deposit rules let you require a fixed amount or percentage upfront before a booking is confirmed. Combined with automated reminders via email, push notification, and SMS, Tuft users report up to 81% fewer no-shows. That's not a marketing claim — it's what happens when clients have skin in the game and get reminded automatically.

A marketplace that actually gets you new clients

This is what sets Tuft apart from every other grooming platform. Tuft runs a two-sided marketplace: groomers get the business tools, and pet owners get a dedicated app to find, book, and review local groomers. When a pet owner books through the app, it lands directly on the groomer's calendar. For established groomers, that's a steady stream of new business without paying for ads. For newly qualified groomers building from zero, it's the difference between an empty diary and a growing business. No other grooming software offers this.

UK-first, always

Tuft is built in the UK, priced in GBP, and designed for how UK groomers work. Payments run through SumUp (UK terminal) and card-on-file via SMS link. Support is UK-based. There are no USD conversion surprises, no US-centric features, and no support team operating in a different time zone.

Key features

Online booking and client self-service. Calendar management. Deposit collection and payment processing. Automated reminders via email, push, and SMS. Recurring bookings (6, 8, 12-week or custom). Clip-off and creative consent forms. Breed-based pricing. Pet profiles (breed, coat type, medical history, preferences). Multi-pet bookings. Mass messaging. Sales reports. Website booking widget. Groomer mobile app (iOS and Android). Multi-staff calendars for salons. SumUp terminal integration. Pet owner marketplace app.