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MoeGo Logo

MoeGo

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Smart assistant for pet groomers

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(8)

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MoeGo Pricing, Features, Reviews and Alternatives

MoeGo FAQs

Q. What type of pricing plans does MoeGo offer?

MoeGo has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of MoeGo?

MoeGo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does MoeGo support?

MoeGo supports the following languages:
English


Q. Does MoeGo support mobile devices?

MoeGo supports the following devices:
Android, iPad, iPhone


Q. Does MoeGo offer an API?

No, MoeGo does not have an API available.


Q. What other apps does MoeGo integrate with?

MoeGo integrates with the following applications:
Wix, QuickBooks Online Advanced, WordPress, Stripe, Squarespace, Meta for Business, Google Calendar


Q. What level of support does MoeGo offer?

MoeGo offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base

MoeGo product overview

Price starts from

49

Per month

Flat Rate

What is MoeGo?

MoeGo is a smart assistant for pet groomers with time management, customer communication, payment processing, and more. Users can visualize appointments on a map. It's an all-in-one app so that every groomers could avoid jumping between various calendars and maps, or copying and pasting addresses.

Key benefits of using MoeGo

  • Visualize appointments on the "map"
  • Find the best route with "smart scheduling"
  • Find your clients with "nearby"
  • Integrated "2-way message"
  • Integrated "payment processing"
  • Multi-vans supported
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Chat
    Email/Help Desk
    Phone Support
    FAQs/Forum
    Knowledge Base

    Training options

    Live Online
    Documentation
    In Person
    Webinars
    Videos

    Not sure about MoeGo? Compare it with a popular alternative

    Starting from

    49

    Per month

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    Starting from

    19.99

    Per month

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    Why am I seeing this?

    MoeGo pricing information

    Value for money

    4.6

    /5

    229

    Starting from

    49

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    MoeGo features

    Functionality

    4.6

    /5

    229

    Total features

    61

    2 categories

    Most valued features by users

    Inventory Management
    Reporting & Statistics
    Activity Dashboard
    Alerts/Notifications
    Third-Party Integrations
    Multi-Location
    Point of Sale (POS)
    Billing & Invoicing

    Functionality contenders

    MoeGo users reviews

    Overall Rating

    4.8

    /5

    229

    Positive reviews

    97

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.32/10
    Rating distribution

    5

    4

    3

    2

    1

    186

    35

    6

    1

    1

    Pros
    I love MoeGo and so do my customers. I am always hearing how they love how convient my online booking is and love the reminder text and emails.
    Allows me to improve my routing and save time. I also really appreciate the customer support, MoeGo is always there to answer questions or improve the app.
    The design and interface are amazing. The best thing about MoeGo is the customer service.
    Cons
    My only complaint is that is it is quite expensive, more expensive then other softwares.
    No QuickBooks syncing and price set up for appointments can be a little odd when giving discounts.
    Already I have to go in and add each sales tax transaction by exporting totals and that will take all day to do. I am very disappointed in the reports section.

    Overall rating contenders

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    DruAnne B M.

    Consumer Services, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Like having an assistant

    Reviewed a year ago

    Great love it

    Pros

    Routing and smart scheduling helps me keep clients close together

    Cons

    Sometimes freezes on my ipad. Seems to have issues with Apple pro to

    LB
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    Laci B.

    Veterinary, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Could be better

    Reviewed 4 years ago

    I switched from 123 Pet thinking this would be a better program. As I feel 123 Pet is outdated however, this program is costing me more than 123 Pet. It could be really great! But I feel they are not groomers, and do not get what we need or do. I took 3 years to find another program, and I wish I would have done more research on Moe go. As I'm starting to think I should have gone with someone else.

    Pros

    I like how easy it is to use. I like the online booking, and app for my clients.

    Cons

    1. You can not book multiple dogs with different groomers. With that if you break up the appointment with multiple groomers, you can not check out with one ticket. 2. You can not split payments, meaning 2 different CC or CC and cash payment 3. It is hard to fix time clock mistakes meaning if a employee forgot to clock in 4. Support is through email, and by time you get a response you have moved...

    AvatarImg
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    Ryan G.

    Veterinary, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Very unsatisfactory for clients - they have to pay to book!

    Reviewed a year ago
    Pros

    Easy to book appointments. Lots of different functions

    Cons

    Clients have to pay to book. It is for everyone's benefit to book online but Moego discourage this by making the customers pay to book. We already pay a monthly fee to use the software as well as elevated stripe processing charges. We are actively looking for a better option that doesn't try and squeeze money from all corners.

    Vendor response

    Hello Ryan, I am sorry for the unpleasant experience. Just want to clarify, the booking fee is only applicable if you are using the prepayment feature. It is entirely optional, and the only purpose is to mitigate the risk on online transaction. Of course, we are open to any feedback you might have and are very willing to improve our product accordingly. Please feel free to message us in the support chat or send an email if you have any further questions. Thank you for your support and understanding.

    TG
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    Tara G.

    Veterinary, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Love MoeGo!

    Reviewed a year ago

    MoeGo helps a ton in managing appointments and reducing the number of no shows through automatic reminders. Something we don't have to worry about and now can focus on other things!

    Pros

    Love the ease of use and the online booking capability

    Cons

    I would LOVE if they would have the ability to turn off booking ability for specific groomers on certain dogs (if "Groomer 1" doesn't want to groom Fluffy again, make it so that groomer is disabled for Fluffy both online and in app).

    HK
    AvatarImg

    Hope K.

    Veterinary, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    MoeGo review the best software

    Reviewed 2 years ago

    Easy and fast to set up brilliant customer service and nothing is every too much trouble

    Pros

    How amazing their customer service is they’re so fast and efficient

    Cons

    I just wish it did online payments in Australia

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