Vagaro vs Square for Retail Comparison

love the booking and ease of the booking reminders

wish there was an option to print pricing labels for retail products

This program is so easy to use. The multi-service functionality fits the type of business I own.

Having to pay for every add on, i.e., retail, gift certificates, additional users.

Easy to learn, easy to use.

Retail returns from customers...not user friendly.

I can see my schedule on my phone,laptop, iPad or desktop. Its very user friendly.

I wish it would be compatible with my square. I tried the one they offered, its not terrible, but I love my square for payments.

I love that this software makes my business look very professional.

This software does not offer room for clothing retail containing different sizing of one of the same items.

Customer reminders and online booking and retail

Holiday integration and ease to mark a day off

Hi Bobi, thank you for sharing your feedback. We appreciate it so much. We are grateful to have you as a Business on Vagaro!

its so easy to figure it out

can't link with square up

I find the software user friendly. I like more than square for appointments.

I wish there were more free marketing features. I don't like the payment system as much as square but I like the appointment system better. It was down at least 5 times last year and those days ending up costing my business money.

User friendly both side of coin. Professional and clients. Love the ability to contact clients reminder through email or text

Need soap notes for massage practice. Price change option Pop up for what was done at last visit "price point" and what was purchased in retail.

The ability to check and make changes on the system, my phone or my laptop.

No real way to track back bar use and expenses separate from retail and service.

Hello Elizabeth. We're happy to hear your feedback. You can share your specific feature requests by following the directions in this article https://support.vagaro.com/hc/en-us/articles/360021060374 if you'd like. Thanks for sharing your comments.

The app is somewhat easy to navigate, once you familiarize yourself with it. Though it seems dated for 2017.

Customer service is not very helpful for getting started or for navigating the system. They are short and unapologetic on the phone. If you don't stay with the service for a year, you are charged for the simple iPhone card reader that most other companies provide for free. The system is often down and credit cards are not accepted. It's an embarrassment when you have to later call a client to run their card.

The wide range of features in one place makes it so much easier to use.

Can't be used with any other merchant service like Square

Easy to use for both Staff and Online Booking for Clients. Staff loves the App to keep an eye on booking. Marketing tools are a good business driver. Business reports are getting better with every update. Online tutorials are great for new staff learning system. Online chat option is AWESOME! Customer Service is A+

-Cancelation/ Waiting List needs to be better- it's currently not useable for the large number of requests we have for a cancelation list. -We've had some retail snafu's but those are getting better as well. -Marketing promos could use a "retail" option. -Checkout could have some updated options like a "hold in cart" so if you have to interrupt a sale you don't lose everything you put in checkout screen.

The ability to change appointment by just drop and drag, Able to use it with my cell, tablet and desktop,

Cannot promotions via text message and it doesn't work with Square

Its user friendly and keeps everything organized without any hassle.

The swipe percentage it a bit more than what square offers.

I loved the native advertising and marketing features that are included in this platform. It's so hard to find and implement these features on any other platform in the market. They work directly with facebook, google and yelp which makes it so easy to monitor, track and run campaigns.

There are no complaints for this platform. It's so easy to use, turnkey and scalable for any location based business that runs a team or staff, sells retail products and customer/client bookings as well.

Hi Alex, we greatly appreciate your kind review. Thank you for letting us know what you love about Vagaro!

There is always someone to help you. Great tutorials. There customer support is awesome. You can advertise daily deals.

None so far. I have no complaints. I have nothing bad to say but I need 100 characters. !!!!!!!!!!!!

easy access from Ipad, cell phone, computer, honesty charge, strong customer support. easy operation.

1 if this app could give a page like sales of point function for retail like "squarer" since you already have the retail charge function. 2 in soap if you could allow custom install custom form like "form" function has. And allow touch screen for highlight pain area by patient during consultation. 3 "marketing " function allow business upload company service short video or welcome video when sales person give orientation to new customer.

Being able to see where i need to increase business and retail sales. ease of viewing all staff members appointment

Not able to transfer independent stylist easier to their own account. NO bluetooth enabled feature to run credit cards

I used to use square and vagaro just gives me so many options.

i persnally feel like i would like it more if i was able to access eveything directly from settings.

Hi Tatyana, thank you for sharing your feedback. We appreciate it so much. We are grateful to have you as a Business on Vagaro!

fast quick and easy and makes my business run more smoothly and keeps track of daily sales and all activities its like my second pair of eyes and at the end of the year all I do it hit the print button to file taxes

slow updates and the delays around Holidays and have problems with the reader during thunder storms and when in internet is running slow

Easy to use and able to create your own services.

I do suggest that you merge with square in order to allow transactions.

I love the online booking system. It makes it so easy to keep track of appointments and my clients love it

This doesn't currently integrate with square so I have to do and equivalent when I put it through the system then run it separately through square so I hope they can fix that soon

Everything in one place, ease of use, & portable. I can run my appointment book from anywhere and clients can book anytime, anyplace.

I would like to see interface with Square as a credit card processing service ;)

Convenience, when i was able to reach a tech they were very knowledgeable

Yes I would like it to integrate better with My Website at godaddy.ca and Square

Hello Tyree. Thanks so much for the kind words! If there's an integration feature you'd like to see implemented, you can submit that as a feature request by following the directions in this article: https://support.vagaro.com/hc/en-us/articles/360021060374