Vagaro - 2025 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Vagaro's confirmations and reminders feature for its role in improving client communication and reducing no-shows. They find it helpful that reminders can be sent automatically via email or text, and at customizable intervals. Users report that this capability saves them time by eliminating the need for manual reminder calls. They say it enhances the overall customer experience and helps manage busy schedules. Some users mention occasional issues with clients managing their appointments from the reminders. Of the 109 Vagaro users who gave detailed accounts of their use of Confirmations/Reminders, 100% rated this feature as important or highly important.

Users find Vagaro's appointment scheduling aspect valuable for its ease of use and flexibility. They report that it allows for 24/7 booking, which is convenient for both clients and businesses. Reviewers appreciate the ability to customize services and appointment times, and they like that the system sends automatic reminders. However, some users mention glitches and difficulties with the interface, such as issues with the calendar view and the requirement for clients to create profiles before booking. Of the 61 Vagaro users who gave detailed accounts of their use of Appointment Scheduling, 100% rated this feature as important or highly important.

Reviewers indicate that Vagaro's appointment management tools are efficient and user-friendly. They appreciate the ability to easily schedule, reschedule, and cancel appointments, as well as view calendars in different formats. Users report that the system allows clients to manage their own appointments, which saves time for businesses. They find the automated reminders and the ability to handle recurring appointments particularly helpful. Some users mention a desire for more functionality in rescheduling and managing appointments. Of the 54 Vagaro users who gave detailed accounts of their use of Appointment Management, 100% rated this feature as important or highly important.

Users report that Vagaro's mobile access feature is highly convenient, allowing them to manage appointments, staff, and payments on-the-go. They appreciate the ability to schedule, change, and cancel appointments from their mobile devices, which provides flexibility and enhances productivity. Reviewers indicate that the mobile app offers real-time updates and notifications, and supports mobile POS functionality. Some users mention occasional issues with the app's performance, such as freezing or difficulty in use. Of the 60 Vagaro users who gave detailed accounts of their use of Mobile Access, 97% rated this feature as important or highly important.

See related user reviews

“I have to be able to view my appointments on the go with my ph or tablet. Vagaro is awesome in allowing me access to not only my appointments but checking out, booking new, changing appointments or canceling appointments”

DG

Dana Garcia

owner/Massage Therapist

“Vagaro's mobile access feature allows businesses to manage their appointments, staff, and payments on-the-go. This feature helps businesses stay connected with their customers, manage their operations from anywhere, and maintain flexibility in their scheduling.”

MrinalSen Naroji

Assistant Manager Sales

Reviewers feel that Vagaro's calendar management feature is effective for organizing schedules and managing appointments. They appreciate the user-friendly interface and the ability to integrate with other calendars. Users report that the system allows for easy booking, viewing, and adjusting of appointments, contributing to improved organization and productivity. They say the centralized calendar and automated reminders enhance client satisfaction. Some users highlight the ability to look forward or backward in the calendar as particularly useful. Of the 47 Vagaro users who gave detailed accounts of their use of Calendar Management, 96% rated this feature as important or highly important.

See related user reviews

Highly relevant

“It provide easy user interface, It also integrate with the another calendar's easily, It allow Customizable bookings to Customers.”

Md Alam Khan

freelancer

“The calendar management helps me mainstream my events and appointments. I love the organization and the dashboard views. You can move things around easily and stay organized!”

JF

Justine Frost

Teacher

Reviewers highlight Vagaro's online booking functionality as a positive aspect, noting its convenience for both clients and businesses. They appreciate that clients can book, cancel, and reschedule appointments online 24/7, which reduces the need for phone calls and frees up staff time. Users report that this capability improves customer experience and increases booking rates. However, some mention issues with the design and the requirement for clients to create accounts, which can be a barrier for some customers. Of the 144 Vagaro users who gave detailed accounts of their use of Online Booking, 93% rated this feature as important or highly important.