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Vagaro
5
2.8K
4
626
3
120
2
40
1
50
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one software for beauty, wellness, & fitness pros
Table of Contents
Vagaro - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Vagaro overview
Based on 3641 verified user reviews
What is Vagaro?
Vagaro is an appointment scheduling tool with key features that include appointment management, confirmations and reminders, calendar management, mobile access, online booking, and more.
Who uses Vagaro?
By industry, Vagaro reviewers are most commonly professionals in health, wellness and fitness (28%). The most frequent use case for Vagaro cited by reviewers is appointment scheduling (66% of reviewers).
What do users say about Vagaro pricing?
Most reviewers indicate that Vagaro delivers strong value for money due to its affordable, flexible pricing and robust features. However, some users report that essential add-ons and hidden fees can make the total cost higher and less transparent.
What are the most popular integrations for Vagaro?
The Vagaro integrations most frequently cited by reviewers are: Instagram (a social networking product rated 4.6 out of 5 for its integration with Vagaro), Meta for Business (a social media marketing product, 4.3), and Google Calendar (a scheduling product, 4.7).
Starting price
per month
Pros & Cons
Salon Management
Payment Processing
Client Reminders
Bugs and Issues
Customer Support
Complicated and costly processing
Vagaro’s user interface
Vagaro review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.6
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about Vagaro?
Reviewers feel Vagaro simplifies appointment scheduling, client management, and daily salon operations with its user-friendly interface and comprehensive features. They appreciate the convenience of online booking, integrated payment processing, and the ability to manage everything from one platform, noting it saves time and streamlines business tasks. Many find the pricing reasonable for the range of tools offered, though some mention extra fees for advanced features.
They report occasional glitches, slowdowns, and technical issues, especially during busy periods, which can disrupt operations. Some express frustration with customer support responsiveness and limitations in customization, but most agree Vagaro helps them run their businesses more efficiently.
Select to learn more
Who uses Vagaro?
Based on 3,641 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Vagaro's key features
GetApp's analysis of 313 verified user reviews collected between July 2021 and September 2024 identifies Vagaro's most critical features and summarizes user sentiment about those features.
Users report that Vagaro's appointment scheduling feature is flexible and convenient, allowing clients to book reservations 24/7. They find it easy to schedule, reschedule, and adjust appointment times. Reviewers indicate that it helps in organizing appointments and reducing phone time. However, some users mention issues with glitches, such as incorrect pricing and problems with notes on the app. They also note that creating a profile before booking can be cumbersome for clients. Of the 60 Vagaro users who gave detailed accounts of their use of Appointment Scheduling, 100% rated this feature as important or highly important.

Carlos B.
Owner
Kristle J.
Owner
Moira C.
Master Stylist - Colorist - Owner
Reviewers appreciate Vagaro's appointment management capabilities for their efficiency and ease of use. They highlight the ability to easily schedule, reschedule, and cancel appointments, as well as view calendars in different formats. Users report that automated reminders and client self-management of appointments save time and improve organization. However, some users mention limitations in rescheduling multiple appointments and a desire for more management options. Of the 52 Vagaro users who gave detailed accounts of their use of Appointment Management, 100% rated this feature as important or highly important.
Users report that Vagaro's confirmations and reminders capability significantly improves client communication and reduces no-shows. They appreciate the automatic scheduling of reminders via email and text, which helps clients remember their appointments. Reviewers feel this capability enhances productivity by eliminating the need for manual reminder calls. They also mention that the ability to customize reminder timings is beneficial. However, some users note occasional issues with clients managing their appointments from reminders. Of the 109 Vagaro users who gave detailed accounts of their use of Confirmations/Reminders, 99% rated this feature as important or highly important.
Reviewers indicate that Vagaro's mobile access feature allows them to manage appointments, staff, and payments on-the-go. They find it convenient to schedule, reschedule, and check appointments from their mobile devices. Users appreciate the real-time updates and notifications, as well as the ability to handle business operations from anywhere. They say this capability enhances productivity and flexibility. However, some users mention occasional difficulties with the mobile app's performance. Of the 58 Vagaro users who gave detailed accounts of their use of Mobile Access, 97% rated this feature as important or highly important.
See related user reviews
Carissa E.
Esthetician
Daryna K.
Permanent makeup and tattoo
Wendis S.
Hair stylist
Lauren J.
Salon booth owner
Users report that Vagaro's calendar management feature is user-friendly and integrates well with other calendars. They appreciate the ability to view and manage schedules in real-time, which improves organization and productivity. Reviewers highlight the ease of adding, moving, and canceling appointments, as well as the ability to look ahead or back several weeks. They find the centralized calendar helpful for coordinating schedules and providing reliable service to clients. Of the 46 Vagaro users who gave detailed accounts of their use of Calendar Management, 96% rated this feature as important or highly important.
Reviewers appreciate Vagaro's online booking feature for its convenience and efficiency. They highlight that clients can book appointments anytime, reducing the need for phone calls and freeing up staff time. Users report that this capability improves customer experience by allowing clients to manage their own bookings. However, some users mention issues with the design and functionality of the booking interface, as well as challenges with clients needing to create profiles before booking. Of the 144 Vagaro users who gave detailed accounts of their use of Online Booking, 93% rated this feature as important or highly important.
See related user reviews
Lara C.
Stylist
Sheronda H.
Owner
Karma O.
Owner Operator
Demaris C.
Founder
All Vagaro features
Features rating:
Vagaro alternatives
Vagaro pricing
Pricing plans
Pricing details:
User opinions about Vagaro price and value
Value for money rating:
To see what individual users think of Vagaro's price and value, check out the review snippets below.
Desiree L.
Owner
Daryna K.
Permanent makeup and tattoo
Vagaro integrations (10)
Integrations rated by users
We looked at 3,641 user reviews to identify which products are mentioned as Vagaro integrations and how users feel about them.
Integration rating: 4.7 (29)
Integration rating: 4.7 (27)
“It automates our day by sending meeting reminders and updating user statuses automatically, which prevents people from interrupting during deep work.”
Estrella A.
Software engineer
Integration rating: 3.8 (19)
Integration rating: 4.6 (18)
“Ease of payroll, fast and accurate”
“We use it to pay the employees”
andrew m.
Owner Operator
Integration rating: 4.3 (18)
Integration rating: 3.6 (6)
“so be easy but it didnt work well”

Darren B.
Admin
Vagaro customer support
What do users say about Vagaro customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Vagaro customer support.
A number of users highlight Vagaro's responsive, knowledgeable customer support team and fast live chat assistance.
Multiple users appreciate being able to reach support easily by phone or chat, finding representatives helpful during setup and troubleshooting.
A number of users report slow response times, with support sometimes taking days or weeks to resolve ongoing issues.
Multiple users mention difficulty reaching live support and describe some representatives as unhelpful or lacking in effective solutions.
Support options
Training options
To see what individual users say about Vagaro's customer support, check out the review snippets below.
“However, my most favorite thing about Vagaro is the interaction and follow through of customer service and the constant improvements with the software!”
Tasha O.
business owner
“The only con/dislike that I have currently is that I have to place an individual individually each service in settings prior to developing an invoice.”
Maisie C.
Owner CEO
“All they do is give you links to articles on their customer support page and take days, sometimes even weeks to respond to you regarding ongoing issues.”
Emily D.
Operations Manager
“Even after I had already performed the service, they insisted on holding the funds. When I contacted customer service, they blamed an onboarding issue with my medical director and even asked for his personal password from another account something completely unprofessional. After I expressed my frustration (politely, without any rude behavior), I received an email stating they were dropping my account entirely and refunding all charges to the clients I had already serviced. If these had been new clients with no prior relationship, I could have easily lost thousands of dollars.”
Sivan P.
Owner
Vagaro FAQs
Vagaro has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid-size Business
These products have better value for money
Q. What is Vagaro used for?
Vagaro is a comprehensive online booking platform that connects clients with beauty, wellness, and fitness professionals. The system facilitates appointment scheduling for a wide range of services including hair styling, nail care, massage therapy, spa treatments, personal training, yoga classes, and numerous other specialized services. Clients can search for professionals based on location, service type, and availability, with options to book appointments at business locations, request mobile services, or participate in live-streamed classes. The platform incorporates detailed filtering capabilities that allow users to sort businesses by proximity, ratings, alphabetical order, price range, and other relevant criteria. The platform offers an extensive gallery feature where clients can browse service examples and bookmark preferred styles. Users can read and post reviews of businesses, purchase gift cards and memberships, and access daily deals with significant discounts on various services. For live-streamed fitness and wellness classes, Vagaro provides comprehensive information including class duration, instructor details, available spots, and pricing. The contactless check-in feature enhances the client experience by allowing customers to notify businesses of their arrival without physical interaction.
Q. Does Vagaro support mobile devices?
Vagaro supports the following devices:
iPhone, iPad, Android
Q. What level of support does Vagaro offer?
Vagaro offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)























