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Vagaro

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Beauty, wellness & fitness appointment & business software

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Vagaro Pricing, Features, Reviews and Alternatives

Vagaro product overview

Price starts from

30

/user

Per month

What is Vagaro?

Build your business on the award winning salon, spa & fitness software, Vagaro®, trusted by 220k+ professionals. Get found, booked & paid 24/7. Manage appointments, payments, payroll, inventory, & much more on any device. Stand out from competition with a custom logo, website, online store & branded app. Attract new customers on the Vagaro® free Marketplace & and integrate it with social media booking tools. Retain customers & boost sales with AI-powered text & email marketing tools. Stop no-shows with deposits and automated reminders. Earn more and get paid anytime, anywhere, with Vagaro® payment processing.

Key benefits of using Vagaro

• Vagaro's salon, wellness and fitness software allows users to create a personalized website fully managed and hosted by Vagaro, and customize it with their service menu, staff bios, venue pics & videos for brand promotion.

• Users can send booking confirmation and reminders to customers via email or text message.

• Users can take advantage of Vagaro's email marketing feature to send bulk promotional or announcement emails to customers in a single click.

• The solution offers a history tracking feature which let users keep a track of their customer information, previous visits and preferred services.

• Users can leverage the benefit of multiple booking options through a Vagaro web page, Facebook, mobile app or a widget that users can add to their personal website.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Webinars
Videos
In Person
Documentation

Vagaro pricing information

Value for money

4.7

/5

3.3K

Starting from

30

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Vagaro features

Functionality

4.6

/5

3.3K

Total features

216

31 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Activity Dashboard
Alerts/Notifications
Third-Party Integrations
Multi-Location
Point of Sale (POS)
Reporting/Analytics

Functionality contenders

Vagaro users reviews

Overall Rating

4.7

/5

3.3K

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.24/10
Rating distribution

5

4

3

2

1

2.6K

553

98

31

43

Pros
I love the way you can customize your subscription to meet whatever needs you have in your space. The site and app are easy to navigate and I love all of the reports that are available to me.
This has been the first program that I used to start my business with, and it is super user friendly for any beginner business owner and current to keep track on your progress.
Clients love how easy it is to book appointments online. Love how you can customize confirmation notifications for clients.
Cons
I had some trouble refreshing the page and getting linked to another site. There was a lot of advertisement for other companies, so I also got distracted at times.
Needs Apple Pay support desperately, especially in this era of COVID-19, this is a glaring omission.
Switched to Vagaro from Booker and I hate it but I’m trapped.

Overall rating contenders

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Marissa G.

owner

Health, Wellness and Fitness, 11-50 employees

Review source

Overall Rating

Good for online promotions

Reviewed 3 years ago

Transcript

Marissa: Hi. I'm Marissa. I'm the owner of a wellness center. I give Vagaro five out of five stars. For...

CM
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Christie M.

Owner

Sports, self-employed

Review source

Overall Rating

Makes My Business & Life Scheduling Much Easier

Reviewed 3 years ago

Transcript

Christie: Hi, I'm Christie. I'm an entrepreneur in the sporting industry. And I give Vagaro a four out...

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Sean A T.

Higher Education, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Good value for the price

Reviewed 5 years ago
Pros

I set this software up for a massage therapist shop. It was for an individual who needed to contract out 2 services, yoga and massage therapy. In order to do that, we had to buy 2 subscriptions what was sort of a pain. However, the ease of use of software was great. There's integration into yelp and facebook. It integrates right into your google calendar which is super important for people that are...

Cons

It was really hard to setup multiple services within the shop. I had to setup yoga and massage under 2 different employees but the same name, with 2 different google calendars. It was really messy. It works best when you have employees and can set them up under services they provide, if your solo and provide more than 1 service that aren't related, its hard.

KB
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Keyone B.

Hospitality, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Oh how I love Vagaro!!

Reviewed 2 months ago

A few words : EXCELLENT, STREAMLINED SERVICE AND MAKES MY DAY FLOW

Pros

I love how streamlined it has become in my work/life balance. It's almost like my boss dictating when I can or cannot have the day off. It just helps in many ways with me mapping out my day and as a big plus I can link it with my Apple Watch.

Cons

Honestly I'll need a while to think about if I had any complaints in the past but for now I'm just gonna enjoy my experience.

AT
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Amber T.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Vagaro Is a horrible software, We have asked them repeatedly to remove the false reviews!!!!!

Reviewed a month ago

Horrible, Horrible Horrible Horrible Software

Pros

Not much, constant complaints on the online booking, outages, fake reviews

Cons

Arrogant, rude, will not fake plant reviews, I don't want reviews period. I trust Google for my reviews, not some podunk reviews from plant clients.

Vendor response

Hello, Thank you for reaching out to us. At Vagaro, we strive to maintain a standard that ensures fairness and accuracy in all business reviews. If you believe that your review doesn't align with our review standards outlined here: [https://support.vagaro.com/hc/en-us/articles/205167680-Business-Review-Standards-in-Vagaro], please don't hesitate to contact our team for assistance with the matter. If you prefer not to display reviews on your Vagaro page, our premium feature MySite offers the option to remove them from your website.

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Markell D.

Hospital & Health Care, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Happy Stylist and Customer

Reviewed a year ago
Pros

The ease of use, it wasn’t a headache trying to use the program.

Cons

I haven’t had the chance to dislike anything about Vagaro just yet.

CC
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Chermaine C.

Retail, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great Scheduling platform

Reviewed 2 months ago
Pros

Its easy for clients to book appointments.

Cons

Its not as popular as other platforms that clients are accustomed to using.

Vagaro FAQs

How much does Vagaro cost?

Vagaro's pricing starts at $25/month for one employee and scales with the number of employees who require their own calendars for bookings. Pricing goes up to $85/month for seven or more employees.


How does Vagaro work?

Vagaro is an online scheduling management software designed for salons, spas, and fitness centers. With Vagaro, you can set up individual calendars for your employees to manage their bookings, accept payments, track inventory, and more.


Can I use Square with Vagaro?

Vagaro is an alternative to Square. There is no evidence that they offer integration between the two.


How do I book an appointment in Vagaro?

With Vagaro, clients can book appointments online 24/7 through the Vagaro mobile app, Vigaro.com, Facebook, Yelp, a widget on the vendor website, or a custom Vagaro website.


Is Vagaro free?

There is no free version with Vagaro, but they do offer a 30-day free trial.


What does Vagaro mean?

Vagaro is an online booking solution founded by Fred Helou in 2009.


Does Vagaro have an API?

Vagaro does not offer an open API.

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