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Waitwhile vs TablesReady Comparison

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Overview

Waitwhile is a waitlist app & queue management system, built to eliminate wait times. Trusted by 10k+ businesses incl. IKEA & Lululemon.

TablesReady is a web-based waitlist management solution for businesses of all sizes with features including a digital waitlist,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$59/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$69.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(49)

5

4

3

2

1

38

8

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.6

(19)

5

4

3

2

1

12

6

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The customer service has been amazing so far, conversations had with the support team has been very helpful and insightful.
The SMS functionality is the best feature to communicate with those in the waitlist. People can respond with 'delay' or 'cancel' which makes its a wonderful interactive solution.
The customer service is great. The customizability is good.

Pros

It is a nice private way of contacting each guest. Love the ability to send messages thanking them for their visit.
This is a great solution for managing lines. We needed a solution and are very happy with how simple it was to implement and use.
I like the simplicity of working with the system when the restaurant is super busy.

Cons

It sometimes doesn't upload the info as quickly or the name will get "lost" somewhere.
Sometimes, the wait time for a website to load can make it a little frustrating for the guest.
My team members intutiviely wanted to press this button to invite patrons back to the venue via text, and accidentally dismissed a couple that were on the waitlist.

Cons

It was stressful for staff and customers were often upset with our system but we didn't have any other option.
Little confusing customizing times and messages.
Overall it gets the job done. It does freeze sometimes which causes annoyance.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features43
  • API
  • Access Controls/Permissions
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Booking Management
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Class Scheduling
  • Client Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Profiles
  • Customizable Branding
  • Customizable Fields
  • Data Import/Export
  • Data Synchronization
  • Email Alerts
  • Email Marketing
  • Employee Management
  • Engagement Analytics
  • Event Calendar
  • Facility Scheduling
  • For Restaurants
  • Leave Tracking
  • Loyalty Program
  • Mobile Access
  • Mobile Alerts
  • Multi-Country
  • Multi-Location
  • Online Booking
  • Personalization
  • Point of Sale (POS)
  • Prioritization
  • Promotions Management
  • Public Waitlist
  • Queue Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Social Media Monitoring
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Total features36
  • API
  • Access Controls/Permissions
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Booking Management
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Class Scheduling
  • Client Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Profiles
  • Customizable Branding
  • Customizable Fields
  • Data Import/Export
  • Data Synchronization
  • Email Alerts
  • Email Marketing
  • Employee Management
  • Engagement Analytics
  • Event Calendar
  • Facility Scheduling
  • For Restaurants
  • Leave Tracking
  • Loyalty Program
  • Mobile Access
  • Mobile Alerts
  • Multi-Country
  • Multi-Location
  • Online Booking
  • Personalization
  • Point of Sale (POS)
  • Prioritization
  • Promotions Management
  • Public Waitlist
  • Queue Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Social Media Monitoring
  • Waiting Time Tracking
  • Waitlist Status Tracking

Integrations

  • Total integrations3
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • Marketman
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations1
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • Marketman
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Waitwhile vs. TablesReady

See how Waitwhile and TablesReady stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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