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Waitwhile

Waitlist app & queue management system for every business

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Table of Contents

Waitwhile - 2025 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

What is Waitwhile?

Waitwhile is a customizable cloud-based solution that any organization can use to create the perfect end-to-end customer flows with waitlists, appointments, messaging, and analytics across any number of locations. Waitwhile lets visitors wait from anywhere and track their status in real-time – while helping businesses automate customer flows, reduce wait times, and speed up operations with machine learning.

Used by thousands of companies across every industry around the world, Waitwhile has saved 200+ million people more than 10,000 years of waiting in line.

Benefits of using Waitwhile

No install needed: Waitlist guests do not need to install any app.

Extremely fast, responsive and secure.

Highly customizable: personalize SMS texts, waitlist settings, branding and more.

Global: SMS and Email alerts work globally.

Easy to use: Manage your waitlist on any device, even without WiFi.

Smart messaging: Keep customers informed about their place in line via SMS and emails.

Check-in kiosk: Let customers sign up to your waitlist - online or in your store.

TV screen waitlist: Show your waitlist on the big screen to keep everyone informed.

Customer insights: Capture all your customer visits automatically. Send campaign to frequent visitors or re-engage old ones.

Online scheduling: Let customers schedule bookings and sync appointments with waitlist automatically.

Wait time & analytics: Get accurate wait times and learn about your visit trends to improve your operations.

API and integrations: Build with our flexible API or use ready-made integrations with 1000+ services.

Starting from

Per month

Waitwhile's key features

Most critical features, based on insights from Waitwhile users:

Calendar Management

4.7

(3)

Alerts/Notifications

5.0

(4)

Appointment Scheduling

4.5

(2)

Multi-Location

3.7

(3)

Mobile Access

4.0

(4)

Online Booking

4.5

(4)

All Waitwhile features

Features rating:

4.4

(63)

Group Scheduling

4.7

(3)

Real-time Scheduling

5.0

(2)

Reporting & Statistics

5.0

(1)

Customizable Fields

4.0

(1)

Reporting/Analytics

5.0

(2)

Self Check-In/Check-Out

5.0

(1)

SMS Reminders

5.0

(1)

Access Controls/Permissions

3.3

(3)

Client Database

4.5

(4)

Customizable Branding

5.0

(2)

API

(0)

Patient Scheduling

(0)

Physician Management

(0)

Prioritization

(0)

Public Waitlist

(0)

Queue Management

(0)

Real-Time Monitoring

(0)

Real-Time Notifications

5.0

(1)

Real-Time Reporting

(0)

Waitlist Status Tracking

(0)

Real-Time Updates

(0)

Reminders

(0)

Waiting Time Tracking

(0)

Wait List Management

(0)

Reservations Management

(0)

Resource Scheduling

(0)

Room Booking

(0)

Visitor Tracking

(0)

Self Service Portal

(0)

SMS Messaging

(0)

Class Scheduling

(0)

Client Management

(0)

Communication Management

(0)

Confirmations/Reminders

5.0

(3)

Contact Database

(0)

Contact Management

(0)

Customer Accounts

(0)

Customer Activity Tracking

(0)

Customer Database

(0)

Customer Experience Management

(0)

Customer History

(0)

Data Synchronization

(0)

Email Alerts

(0)

Email Marketing

(0)

Employee Management

(0)

Employee Scheduling

(0)

Engagement Tracking

(0)

Event Calendar

(0)

Facility Scheduling

(0)

Faculty/Staff Management

(0)

For Restaurants

(0)

No-Show Tracking

(0)

Patient Intake

(0)

Patient Records Management

(0)

Waitwhile alternatives

Waitwhile

4.7

(63)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.4

Value for Money

4.6

Customer Support

4.7

TablesReady

4.7

(66)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.6

Customer Support

4.7

GoReminders

4.8

(206)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.6

Customer Support

4.8

Klara

4.6

(211)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.5

Customer Support

4.6

Waitwhile pricing

Value for money rating:

4.6

Starting from

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Waitwhile integrations (4)

Top integrations

Mailchimp

Salesforce Sales Cloud

OptiSigns

Zapier

Waitwhile support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

FAQs/Forum

Email/Help Desk

Chat

Knowledge Base

Training options

Documentation

Webinars

Live Online

Videos

Waitwhile reviews

Overall rating

4.7

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.98/10

Rating distribution

Pros

“We struggled with getting it the way we wanted on our own but there is great customer care to help accomplish our goals.”

Esther P.

Line controller

“SENSITIVE CONTENT] is AWESOME. She has been a huge help in setting up our processes and workflow.”

Mike S.

Practice Manger

“The customer service has been amazing so far, conversations had with the support team has been very helpful and insightful.”

Mats Alexander M.

Director of Marketing

Cons

“Then if you miss a number, you have to erase the whole thing if the guests have already left or moved.”

Sofia W.

General Manager

“The software has a hard time feeding off each other, for example my computer does not link up to the tablets we use at times.”

Dawn F.

Manager

“The buttons are incredibly small and difficult to push.”

Angelina P.

Owner

Read all reviews

Waitwhile FAQs

Q. What type of pricing plans does Waitwhile offer?

Waitwhile has the following pricing plans:
Starting from: $29.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

Q. Who are the typical users of Waitwhile?

Waitwhile has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Waitwhile support?

Waitwhile supports the following languages:
English

Q. Does Waitwhile offer an API?

Yes, Waitwhile has an API available for use.

Q. What other apps does Waitwhile integrate with?

Waitwhile integrates with the following applications:
Zapier, Salesforce Sales Cloud, Mailchimp

Q. What level of support does Waitwhile offer?

Waitwhile offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Knowledge Base