App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Convin
5
204
4
26
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
3X your contact center performance with Convin.
Last updated: March 2026
Convin Alternatives & Competitors (2026)
Value for money
No pricing info
Starting price
Functionality
Email Management
4.9/5
Conversation Intelligence
4.9/5
Dashboard
4.8/5
Top Features
Activity Dashboard
N/A
AI/Machine Learning
N/A
Alerts/Notifications
N/A
Value for money
Starting price
Functionality
Alerts/Escalation
5/5
API
5/5
Call Recording
5/5
Top Features
Activity Dashboard
N/A
Call Monitoring
N/A
Conversation Intelligence
N/A
0.3
Value for money
No pricing info
Starting price
0.2
Functionality
Archiving & Retention
4.6/5
Audio Capture
4.5/5
Assessment Management
4.4/5
Top Features
Call Monitoring
N/A
Call Recording
N/A
Conversation Intelligence
N/A
0.2
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
Customizable Questions
4.8/5
Activity Dashboard
4.7/5
Top Features
AI/Machine Learning
N/A
Alerts/Notifications
N/A
Call Monitoring
N/A
0.8
Value for money
Starting price
0.7
Functionality
API
5/5
Call List Management
5/5
Call Tracking
5/5
Top Features
Activity Dashboard
N/A
Alerts/Notifications
N/A
Call Monitoring
N/A
0.1
Value for money
Starting price
0.2
Functionality
Asynchronous Learning
4.8/5
Assessment Management
4.8/5
Activity Dashboard
4.2/5
Top Features
Call Monitoring
N/A
Call Recording
N/A
Conversation Intelligence
N/A
0.4
Value for money
Starting price
0.4
Functionality
Document Management
4.8/5
Goal Setting/Tracking
4.8/5
AI/Machine Learning
4.5/5
Top Features
Activity Dashboard
N/A
Alerts/Notifications
N/A
Call Monitoring
N/A
0.2
Value for money
Starting price
0.2
Functionality
Audio Capture
5/5
AI/Machine Learning
4.7/5
Automatic Transcription
4.7/5
Top Features
Call Monitoring
N/A
Call Recording
N/A
Conversation Intelligence
N/A
0.8
Value for money
Starting price
0.7
Functionality
Access Controls/Permissions
4.8/5
Agent Interface
4.8/5
Archiving & Retention
4.2/5
Top Features
Activity Dashboard
N/A
Call Monitoring
N/A
Call Recording
N/A
0.1
Value for money
Starting price
0.1
Functionality
Automatic Transcription
5/5
Call Recording
5/5
Commenting/Notes
5/5
Top Features
Activity Dashboard
N/A
Alerts/Notifications
N/A
CRM
N/A
0.4
Value for money
No pricing info
Starting price
0.5
Functionality
Access Controls/Permissions
N/A
Activity Tracking
N/A
API
N/A
Top Features
Alerts/Notifications
N/A
Call Monitoring
N/A
Call Recording
N/A
0.7
Value for money
Starting price
0.8
Functionality
Access Controls/Permissions
5/5
API
5/5
2-Way Messaging
4.3/5
Top Features
AI/Machine Learning
N/A
Call Monitoring
N/A
Call Recording
N/A
0.6
Value for money
No pricing info
Starting price
0.3
Functionality
Automatic Transcription
5/5
Call Recording
5/5
Conversation Intelligence
4.8/5
Top Features
Activity Dashboard
N/A
AI/Machine Learning
N/A
Alerts/Notifications
N/A
0.7
Value for money
Starting price
0.6
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
AI/Machine Learning
N/A
Alerts/Notifications
N/A
Call Monitoring
N/A
0.4
Value for money
Starting price
0.5
Functionality
Archiving & Retention
4.7/5
Call Tagging
4.5/5
Call Recording
4.4/5
Top Features
AI/Machine Learning
N/A
Alerts/Notifications
N/A
Conversation Intelligence
N/A
0.7
Value for money
No pricing info
Starting price
0.5
Functionality
Activity Dashboard
4.8/5
Activity Tracking
4.4/5
Auto-Dialer
3.4/5
Top Features
Call Monitoring
N/A
Call Recording
N/A
Conversation Intelligence
N/A
0.9
Value for money
Starting price
0.8
Functionality
Alerts/Notifications
4.1/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Call Monitoring
N/A
Call Recording
N/A
Conversation Intelligence
N/A
0.1
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
N/A
Alerts/Escalation
N/A
API
N/A
Top Features
Call Monitoring
N/A
Call Recording
N/A
Conversation Intelligence
N/A
0.6
Value for money
No pricing info
Starting price
0.6
Functionality
Automated Routing
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.5/5
Top Features
AI/Machine Learning
N/A
Call Monitoring
N/A
Call Recording
N/A
4.9
Value for money
No pricing info
Starting price
4.9
Functionality
Ad hoc Reporting
N/A
Audio Capture
N/A
Customizable Dashboard
N/A
Top Features
Activity Dashboard
N/A
AI/Machine Learning
N/A
Alerts/Notifications
N/A