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Gong.io vs Revenue.io Comparison

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Good recommendations?

Gong.io logo

Gong.io

98pts

Overview

Category Leaders

Get unfiltered visibility into what's happening with your sales team, your deals, and your market with Revenue Intelligence from Gong.

Revenue.io is a cloud-based sales engagement platform designed to help Salesforce users manage leads, identify revenue-generating...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

538

5

4

3

2

1

452

80

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.4

17

5

4

3

2

1

9

6

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Great and easy to use, great feedback and LOVE being able to read a transcript of the call.
Outstanding way to retain information discussed, study my own and other behaviors to improve. It's quickened our new hire on-boarding and improves direct coaching.
What I love most about it is that it analytically breaks down every call I have with a customer or prospect (talk time, sentiment analysis, conversation keywords most focused on).

Pros

Good integration with salesforce. Has good call coaching tools that allow us to look for certain keywords and phrases while coaching.
Ring DNA gets the job done. I usually have pretty good connection and don’t really ever have any dropped calls which is good.
The call management of this software is brilliant. You can easily handle the call-queue as there is an in-built option called ‘call queue’ to identify how many calls are waiting to be answered.

Cons

It's glitched and messed up a few calls that I have been on. I had to boot it out of the conversation.
It's been tough onboarding some of my teammates to the software. That's been the biggest, and only, struggle.
If anything the search functionality is a little bit confusing. If you do not have the exact name of the call you are trying to view it will take a while to track down.

Cons

Anytime you end a call, you get an annoying Warning message saying that you have not yet logged the call.
The one thing that I find very annoying is the dropped calls. In the Medicare business, if we don't get permission to call a customer back, you pretty much have lost a lead.
The dialer feels cheap and I hate that it has to be it's own little window open all the time. It's also constantly making me log back in.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features53
  • AI/Machine Learning
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Assessment Management
  • Attribution Modeling
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Business Process Automation
  • CRM
  • Calendar Management
  • Call Center Integration
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Channel Management
  • Chat Transcript
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Competitive Analysis
  • Contact Management
  • Content Delivery
  • Content Management
  • Contextual Guidance
  • Contract/License Management
  • Conversation Intelligence
  • Conversion Tracking
  • Correlation Analysis
  • Customer Database
  • Dashboard
  • Data Management
  • Deal Management
  • Document Management
  • Employee Activity Monitoring
  • Employee Scheduling
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Field Sales Management
  • File Transfer
  • For Call Centers
  • For Sales Teams/Organizations
  • Goal Management
  • IVR
  • Interaction Tracking
  • Keyword Tracking
  • Labor Forecasting
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Learning Paths/Tracks
  • Meeting Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Natural Language Processing
  • Natural Language Search
  • On-Demand Recording
  • Onboarding
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Presentation Tools
  • Prioritization
  • Prospecting Tools
  • ROI Tracking
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • Sales Activity Management
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Recording
  • Scheduling
  • Search/Filter
  • Sentiment Analysis
  • Softphone
  • Speech Recognition
  • Speech Synthesis
  • Statistical Analysis
  • Strategic Planning
  • Task Management
  • Territory Management
  • Third-Party Integrations
  • Training Management
  • Unified Communications
  • User Management
  • Video Chat
  • Video Conferencing
  • Visual Analytics
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management
  • Total features98
  • AI/Machine Learning
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Assessment Management
  • Attribution Modeling
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Business Process Automation
  • CRM
  • Calendar Management
  • Call Center Integration
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Channel Management
  • Chat Transcript
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Competitive Analysis
  • Contact Management
  • Content Delivery
  • Content Management
  • Contextual Guidance
  • Contract/License Management
  • Conversation Intelligence
  • Conversion Tracking
  • Correlation Analysis
  • Customer Database
  • Dashboard
  • Data Management
  • Deal Management
  • Document Management
  • Employee Activity Monitoring
  • Employee Scheduling
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Field Sales Management
  • File Transfer
  • For Call Centers
  • For Sales Teams/Organizations
  • Goal Management
  • IVR
  • Interaction Tracking
  • Keyword Tracking
  • Labor Forecasting
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Learning Paths/Tracks
  • Meeting Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Natural Language Processing
  • Natural Language Search
  • On-Demand Recording
  • Onboarding
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Presentation Tools
  • Prioritization
  • Prospecting Tools
  • ROI Tracking
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • Sales Activity Management
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Recording
  • Scheduling
  • Search/Filter
  • Sentiment Analysis
  • Softphone
  • Speech Recognition
  • Speech Synthesis
  • Statistical Analysis
  • Strategic Planning
  • Task Management
  • Territory Management
  • Third-Party Integrations
  • Training Management
  • Unified Communications
  • User Management
  • Video Chat
  • Video Conferencing
  • Visual Analytics
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management

Integrations

  • Total integrations63
  • Gmail
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations9
  • Gmail
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zoho CRM