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Revenue Intelligence technology for sales teams
Gong.io Pricing, Features, Reviews and Alternatives
Gong.io product overview
What is Gong.io?
Gong's Revenue Intelligence platform captures your customer interactions across phone, web conferencing, and email, understands what was said in these interactions, and delivers insights to help your team win more deals.
Key benefits of using Gong.io
Turn your average sellers into stars.
• Deal visibility, from contact to close. See every conversation in one place for every deal.
Make sure every deal is trending toward a close.
• Transform how you go to market. Every phone call, meeting, or email is at your ngertips. Hear the voice
of your market, and make sure the right things are happening.
Typical customers
Platforms supported
Support options
Training options
Gong.io features
Functionality
4.7
/5
524
Total features
50
11 categories
Most valued features by users
Functionality contenders
Gong.io users reviews
Overall Rating
4.8
/5
524
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.22/10
439
79
5
1
0
Overall rating contenders
Jackie R.
Senior Enablement Manager
Information Technology and Services, 501-1,000 employees
Review source
Transcript
Jackie R.: Hi, I'm Jackie. I'm a senior enablement manager, and I give Gong.io five stars, and you can...
Brandon R.
Information Technology and Services, 51-200 employees
Used daily for 6-12 months
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It was easy for our team to onboard and deploy. We use it daily and commonly share outcalls with internal members or external directly to customers. It has changed my workflow from taking notes to directly engaging and moving through my agenda.
We work with clients that have complex systems, requirements and require attention to the smallest of detail. The sales cycle is long and can involve many team members from both the client's company and our agency. I like how Gong helps keep the records organized, allows my extended team to add notes and comments to calls, and keeps transcriptions that we can refrence back to (searchable) to ensure we did not miss any details.
I wish it had more integrations with different CRM's, but Gong is not at fault, just a desire for utopia.
James P.
Internet, 51-200 employees
Used daily for 2+ years
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Gong gives our team the ability to gain actionable insights into how well we are handling calls with clients. Do we repeat words too often? Do we allow enough time between our sentences? This is also an amazing system of record for calls so I can go back and review what was discussed previously. Clients love to receive the recordings as well, especially when they are instructional training calls.
I wish there would be the ability to cater the insights much more to Customer Success. It's very sales focused.
Madeline P.
Marketing and Advertising, 201-500 employees
Used weekly for 2+ years
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It has been pleasant overall!
Being able to listen to reps that are performing well's calls
I cannot figure out how to find Closed Won calls anymore like I used to. Those are the calls I am most interested in to learn more
Jessica D.
Human Resources, 201-500 employees
Used daily for 2+ years
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It's so important to identify your prospects needs, but it can be difficult to absorb everything they are relaying. Having access to a tool like gong, gives me the ability to revisit my calls, dissect my prospect's responses and identify their needs. Gong makes this easier by filtering by keyword, offering graphs so you can click into specific parts of each call, compiles key words used throughout and gives my co-workers a place to listen and make suggestions.
I haven't found anything negative when using gong.
Adam G.
Computer Software, 11-50 employees
Used daily for 1-2 years
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Gong.io is always used by our new employees to listen to sales and customer success calls to learn the lay of the land. Super useful.
My favorite part of Gong is it's unique, advanced technology that listens to the call and automatically inputs timestamps with talking points and who is speaking for your recorded conversations. GREAT for sales teams and customer success teams to go back and listen and easily find any vital information that was discussed on the call.
At the current time I can truly say I have no problems or complaints with the Gong.io platform. I'm just surprised it isn't used by more sales teams.
Gong.io FAQs
Gong.io has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What other apps does Gong.io integrate with?
Gong.io integrates with the following applications:
Dialpad, Talkdesk, Microsoft Outlook, Aircall, Webex, NICE CXone, Genesys Cloud CX, Five9, Vonage Contact Center, ConnectAndSell, Outreach, Zoom Meetings, MiCloud Connect, BlueJeans Meetings, Natterbox, Salesforce Sales Cloud, GoTo Meeting, ReadyMode, Velocify, Groove, FrontSpin, HubSpot CRM, Join.Me, Truly
Common Gong.io comparisons
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