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Google Contacts vs HubSpot CRM Comparison

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Overview

Category Leaders

Google Contacts is an online address book, integrated with Gmail, Calendar, Drive, and other Google products. It can sync...

Category Leaders

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet
No screenshots yet

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

615

5

4

3

2

1

482

100

25

5

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.5

3.6K

5

4

3

2

1

2.2K

1.1K

195

40

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Overall, I think it is the best among all the others available in the market. Easy to use and navigate, Import/Export is also very awesome and good user experience.
Apart from being an application dedicated to contacts, it has more functions, which makes it a fairly robust and friendly application.
This software serves as an excellent tool in terms of being able to save important phone numbers, email addresses, physical addresses, and the like.

Pros

The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.
It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.
Love the email tracking and wonderful having contacts all in the same place. As a solopreneur, it is like having a virtual assistant.

Cons

Google contact should be able to inform my contact when my device is reported stolen or lost.
Google contact made it possible for me to retrieve my contact the times I lost my phone. And updates automatically.
The only thing I dislike is that it can't be used with multiple accounts.

Cons

Also, there is a hard limit of 1,000 custom fields, which is not something you can even buy more of, which in my opinion is a severe limitation.
Lack of industry specific columns or trackers. Lack of customization to suit the needs of the industry I was in.
There have been multiple times where we lost data and data was unretrievable.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features10
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Cataloging/Categorization
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • FAQ
  • For Financial Institutions
  • For Mac Devices
  • For Startups
  • For iPad Devices
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Progress Tracking
  • Project Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Routing
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Web Forms
  • Workflow Management
  • Total features95
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Cataloging/Categorization
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • FAQ
  • For Financial Institutions
  • For Mac Devices
  • For Startups
  • For iPad Devices
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Progress Tracking
  • Project Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Routing
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations195
  • Gmail
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online Advanced
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • WordPress
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations1250
  • Gmail
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online Advanced
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SugarCRM
  • WordPress
  • Xero
  • Zapier
  • Zoho CRM

User reviews that mention these apps

EF
AvatarImg

Eric F.

Marketing and Advertising, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Google Contacts logo

Google Contacts

Gestión de contactos básico

Reviewed 3 months ago

No me a sido muy util, ya que se queda muy corto si quieres utilizarlo como CRM

Pros

Es muy fácil de utilizar y se integra con el ecosistema Google

Cons

No se pueden personalizar los campos. Si quieres utilizarlo como CRM adaptado a tus necesidades no sirve

Showing original review in Spanish. See translation

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Pallav K.

Information Technology and Services, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Google Contacts logo

Google Contacts

Google contacts review

Reviewed 2 years ago

It can be source for lead generation in business. It can become a CRM tool.

Pros

Importing is most import feature. It creates a back up for all contacts. Label and filter is important. Integration is smooth and usefull for any business.

Cons

Any security issue. what is data is lost. How it will be recovered.?

AR
AvatarImg

Verified reviewer

Education Management, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Google Contacts logo

Google Contacts

Good way to have all contacts in 1 place

Reviewed 2 years ago
Pros

Google contacts is good to build a CRM or database of all contacts for email and marketing purposes.

Cons

Importing data is difficult, exporting is a little better.

AR
AvatarImg

Verified reviewer

E-Learning, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Contacts logo

Google Contacts

The Best Phonebook Ever

Reviewed 2 years ago

Google contacts has made keeping in touch with people very easy

Pros

I like the fact that I can assign a unique ringtone to specific contacts. This acts as a filter so I know which messages are urgent and which are not. In addition, the information I can collect per contact is very detailed making Google Contacts act like a mini CRM.

Cons

They should add a feature to allow one to export their contacts to the sim card that is in the phone. This will be great for additional backup

AR
AvatarImg

Verified reviewer

Computer Software, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HubSpot CRM logo

HubSpot CRM

Fantastic Free CRM

Reviewed 5 years ago

I was able to organize all my contacts and accounts. We were utilizing Google Sheets prior and as you can imagine it was not the most efficient or effective.

Pros

I used the free version of their CRM and it was fantastic! Most CRMs cost a fortune and this satisfied all my needs and didn't cost a penny. I was surprised with all the features and functionality given it was a free product. Not only did it store all my leads along with titles, companies and my notes, but I was able to create custom breakdowns and create different views to sort those lists. I highly recommend this product for anyone with a smaller team but still need to keep track of conversations and pipeline.

Cons

I could imagine in a larger more complex organization you would have needs this version could be too basic for (plus you would likely need additional seats) but for what I've been using it for, it has been perfect! There was a bit of a learning curve in the beginning while I was setting the system up that required me to go back a fix things multiple times, but that was all user error. I am sure there are great tutorials on their website that could have saved me some time had I utilized them.

AR
AvatarImg

Verified reviewer

Information Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

HubSpot CRM logo

HubSpot CRM

HubSpot CRM Review

Reviewed 4 years ago

This software allows me to keep track of my contacts and lets me know who is reading/opening the emails. The ability to track emails has been very beneficial.

Pros

I like being able to link contacts with my Google mail account. It makes it easy to keep track of correspondence. Also, the use of templates really comes in handy.

Cons

There are no cons that I can think of. I can use the software at the office and at home.

HB
AvatarImg

Helen B.

Marketing and Advertising, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

HubSpot CRM logo

HubSpot CRM

I'm a sole trader and needed a way to keep track of my contracts manage business development

Reviewed 5 years ago

Managing contacts and business development.

Pros

It's free (for the amount I use it), really easy to use and helps me keep track of who I need to be calling or emailing and when. Before I was getting caught up delivering projects and forgetting to nurture leads, which meant I was getting real peaks and troughs of work. When doing a lot of networking and sales calls I found it hard to remember exactly what had been said in the last conversation with a contact and was always having to flip through my notebook. Now I can easily remind myself and the structure of it encourages me to think about the next steps.

Cons

I can't really think of much I would change. I wish my website was based on Wordpress so I could make more use of the functionality it offers from a marketing point of view. I'd like to be able to run reports to pull out any contacts I haven't been in touch with for say 6 months - although perhaps it does this and I just haven't discovered that functionality yet.

PS
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Pratik S.

Market Research, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

HubSpot CRM logo

HubSpot CRM

A CRM tool sales reps will love

Reviewed 3 years ago
Pros

- ease to add new contacts - creating company information is a breeze - adding tasks and following up tasks is super easy - template creation and the suggestions to improve emails along with personalization features. super easy - creating sequences and automating tasks, a big time saver - easy to keep an overview of the pipeline - with multiple dashboards availability, it is very easy to identify gaps and work towards improvement in processes

Cons

- enrolling contacts for sequences, if we could see a contact in the list and click a button to send to a sequence for that specific contact as right now you have to remember contacts names which are a hassle - in the contacts list, if I choose multiple contacts on page 1 and then when I move to page 2 the chosen contacts on page 1 disappear.

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Zachariah L.

Food & Beverages, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

HubSpot CRM logo

HubSpot CRM

Great Cold Calling database

Reviewed 4 years ago
Pros

It’s a great program for sales development. This CRM is my current space for my leads and contacts for work. I love the integration with my google account. It really is easy to use.

Cons

I wish I had more control and automation over lists. I feel like ranking my calls and organizing them could be more streamlined.

AR
AvatarImg

Verified reviewer

Computer Software, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

HubSpot CRM logo

HubSpot CRM

Great CRM for SMBs

Reviewed 3 years ago

Manage contacts, deals and partners in my company.

Pros

I like the fact that the CRM is free and offers key features for managing clients, partners and deals.

Cons

It can be a bit overwhelming to start with at first glance, the onboarding could be improved a notch.

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Paul M.

Investment Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

HubSpot CRM logo

HubSpot CRM

Surprisingly Great Free Version

Reviewed 4 years ago

CRM for investor and other real estate contacts.

Pros

We love it! We use it everyday. Many free versions are so limited that they are not that helpful, but not Hubspot.

Cons

It seems that, at least in this version, we can't search universally. For example, today I wanted to search my 900 or so contacts for a specific one that I had certain notes about. I could not find that contact through search.

ES
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Eugene S.

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

HubSpot CRM logo

HubSpot CRM

Suggestions for Consideration

Reviewed 3 years ago
Pros

Integration with my email account; worry-free follow-up; ability to customize sequences.

Cons

Having to physically count how many contacts I put into a sequence because my team shared a sequence. Would like to only see my contacts. Also contacts can be created without phone numbers or company names. These fields should be mandatory.

SV
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Simon V.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

HubSpot CRM logo

HubSpot CRM

Great UX and intuitive UI makes it a very good choice as your first CRM

Reviewed 6 years ago

nice contacts & deals overview integrated with our marketing efforts

Pros

Really nice user experience working in the product, the interface is clean and lightweight. It can be nicely customized to add additional fields and design the sales stages. Search is fast and works well. 2-way integration with GSuite is really nice too. We run marketing on HubSpot so the integration with mailing, seeing who visited your web or filled a form is really nicely integrated.

Cons

Basically no social capabilities. For example, if I have someone's email I would expect it would connect the LinkedIn profile, download the picture, connect Twitter feed etc. So now I'm doing all this manually - created a field for LinkedIn profile URL. The sales part is really basic but that is OK for your first CRM. Hope HubSpot will keep on investing in the product

RM
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Rainela M.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

HubSpot CRM logo

HubSpot CRM

Hubspot Friend :)

Reviewed 4 years ago

Simple, practical and educational for me and my contacts!

Pros

The automation of the Work Flow and the options to create automatic tasks are magical aspects of your software

Cons

Data, there is data that I need to make decisions and the reporting doesn't have it. A good example would be a date filter for the unsubscribed emails, this would help me to create a trend of when are my contacts unsubscribing and if it has a relationship with my marketing campaigns. Also, I would like to see more graphics like contacts per state, this is helpful to know what are the best hours to call accordng the time zone of my contacts.

AR
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Verified reviewer

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

HubSpot CRM logo

HubSpot CRM

HubSpot for Sales

Reviewed 4 years ago
Pros

Usability, very easy to set up and start using it right away. You can learn all the features and how to use it within 30 minutes. Integrations with Gmail are the best part, completely seamless set up and ready to go right away.

Cons

Can be hard to get an overview of all your contacts, some contacts can get lost in HubSpot if you aren't properly labeling them.

RA
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Ryan A.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

HubSpot CRM logo

HubSpot CRM

For a free solution, this is a pretty good CRM software

Reviewed 6 years ago

Organizing all contacts and people in the sales pipeline.

Pros

Hubspot CRM is very flexible so it can be set up to suit the needs of individual users. Custom fields make this possible, even if it takes a bit to understand how the whole thing works. I appreciate the integration with Outlook (and Gmail, but I don't use it for that), so emails sent in Outlook appear in the CRM.

Cons

I found it a bit difficult to learn how to use the software at first and setting up customizations are a little cumbersome at times.

AR
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Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

HubSpot CRM logo

HubSpot CRM

Great Software

Reviewed 4 years ago

Very good experience, I wish it was a bit more flexible for custom builds but otherwise excellent

Pros

Whole ecosystem that you can do so much in. Very powerful.

Cons

Expensive based on contacts, wish pricing scaled differently.

AR
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Verified reviewer

Computer Software, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

HubSpot CRM logo

HubSpot CRM

Okay but not great

Reviewed 4 years ago

It's worked for our business, I have seen others that work much better and are more affordable.

Pros

It allows you to look up contacts add and organize contacts. The mobile app that scans business cards is nice.

Cons

It's very annoying to have filters in the contact view and then have to go into the lists view refilter and create lists again so they can be used in emails. It doesn't make sense. There are also no webpage tracking filters or simple filters to figure out "hot prospects".

AR
AvatarImg

Verified reviewer

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

HubSpot CRM logo

HubSpot CRM

Second time user

Reviewed 5 months ago

Pretty decent, I tend to use it because its easy for my team to understand.

Pros

Simple CRM to use, Not over complicated but lacking the feature to tag deals and contacts

Cons

lacking the feature to tag deals and contacts

NG
AvatarImg

Nina G.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

HubSpot CRM logo

HubSpot CRM

Great CRM

Reviewed 2 years ago

Easy to organize all contacts and track follow up, easy to use with other employees to organize follow up and contacts without having to talk directly to the other person.

Pros

Easy to use and lots of features, such as creating different lists to organize where you get leads from and if you want to retarget them later or upload to FB ads to create look-alike audience.

Cons

A little challenging to use at first so I needed to do some extra googling to find where I enter info and how to utilize different features. I also always feel like I’m finding a new way to do things that make it easier but it is not very intuitive to start out.

DC
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David C.

Banking, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HubSpot CRM

Works Great

Reviewed 4 years ago

Great.

Pros

It works well. No real problems. Thansk for publishing a good CRM with ease of use.

Cons

Changing email addresses without merging contacts is a hassle.

AR
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Verified reviewer

Education Management, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HubSpot CRM logo

HubSpot CRM

Best Hub For Sales and Marketing

Reviewed 4 years ago

Best CRM ever scene for inbound marketing and Sales.

Pros

The certificate course is provided along with the Tutorial ,So it makes much more easier to understand and also provided with the certificate which helps us in carrier growth. Helps in running campaign and promotional activities in our services to track the customers for further activities.

Cons

Replication of contacts which will lead us to do manual work to merge two contacts . Hubspot server issue at time will make our task to do twice.

BJ
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Brian J.

Nonprofit Organization Management, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HubSpot CRM

HubSpot CRM is so easy your grandparents could figure it out!

Reviewed 5 years ago
Pros

It populates client data fields for you! Easy to use sales stages, with drag and drop functionality to move prospects along your pipeline.

Cons

Although you can have 1 million contacts free, if you have the marketing hub you are limited to the number of contacts in your marketing tier pricing.

CD
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Christopher D.

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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HubSpot CRM logo

HubSpot CRM

Overall good for the price

Reviewed 3 years ago
Pros

Filtering my contacts and the user interface

Cons

The reporting functions are not as robust as other softwares

MP
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Maria Pilar L.

Information Technology and Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

HubSpot CRM logo

HubSpot CRM

Really good work tool

Reviewed 2 years ago

I really like it, I think its an amazing tool to work.

Pros

I like how open it´s you can see everyone work and tasks. Really easy to use, and it´s simplify a lot of work. I use it every day, i llike that you can connect it to Sales Navigator, so its even more easy to find de prospects. I think the tool to call the contacts it´s really useful as well.

Cons

I would change a little the display of the contacts.

AR
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Verified reviewer

Financial Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HubSpot CRM

Thumps up

Reviewed 4 years ago

Easy to keep track of contact with customers

Pros

Sending and tracking emails from the CRM. Getting the customers website browsing history and IP details is very useful.

Cons

The increases in costs when holding more than 100 contacts

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Mohnish K.

Financial Services, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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HubSpot CRM

Free version is useful for early stage business

Reviewed 5 months ago
Pros

Comprehensive features to manage any contacts lifecycle.

Cons

There is hardly anything to dislike. The free version is very generous.

LD
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Lindsey D.

Security and Investigations, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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HubSpot CRM

Hubspot

Reviewed 3 years ago

User-friendly & simply

Pros

Its basic to start with a lot of layers, its easy to sue or you can get very deep and complex

Cons

certain views being so different EG contacts Vs Deal stage

GS
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Gaia S.

Food & Beverages, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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HubSpot CRM

CRM Review

Reviewed 3 years ago
Pros

Thorough and in-depth information about contacts

Cons

Sometimes it runs really slow, will show random errors, randomly change filters so I can't find contacts