App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

HubSpot CRM vs LionDesk Comparison

Add to Compare

Compare similar apps

Zoho CRM logo

Zoho CRM

4.3

Pipedrive logo

Pipedrive

4.5

ActiveCampaign logo

ActiveCampaign

4.6

Insightly logo

Insightly

4.0

Brivity CRM logo

Brivity CRM

4.7

FirePoint  logo

FirePoint

4.3

Good recommendations?

Overview

Category Leaders

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data

LionDesk is a CRM, lead, and transaction management platform for real estate agents, teams, brokers, and lenders, with native...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

30

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

4.1K

5

4

3

2

1

2.5K

1.2K

224

48

25

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.1

95

5

4

3

2

1

48

23

13

4

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

Pros

The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.
It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.
Love the email tracking and wonderful having contacts all in the same place. As a solopreneur, it is like having a virtual assistant.

Pros

While I was using it, I found LionDesk very useful. It had a great database feature, the drip campaigns went out seamlessly, and it was very easy to keep up with all documents imported into system.
Marketing section with emails/texts/tasks has quality content, easy to set-up. Owner and support staff really care and do a great job.
Helps to keep me on top of things so I can continue to provide a great service to my clients.

Cons

Also, there is a hard limit of 1,000 custom fields, which is not something you can even buy more of, which in my opinion is a severe limitation.
Lack of industry specific columns or trackers. Lack of customization to suit the needs of the industry I was in.
There have been multiple times where we lost data and data was unretrievable.

Cons

Had the solution less than 5 minutes and was tricked into signing up, customer service is the worst and their policies are terrible.
See if it works for your needs. Our RealGeeks site ended updoing 95% of what I needed LionDesk to do and for what I needed LionDesk to do, it was bad at it.
The new version lack of calendar is something that I will miss.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features86
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • For Financial Institutions
  • For Healthcare
  • For Mac Devices
  • For Real Estate
  • For Real Estate Agencies
  • For Startups
  • For iPad Devices
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Project Management
  • Property Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Source Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Web Forms
  • Web-based Deployment
  • Workflow Management
  • Total features50
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • For Financial Institutions
  • For Healthcare
  • For Mac Devices
  • For Real Estate
  • For Real Estate Agencies
  • For Startups
  • For iPad Devices
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Project Management
  • Property Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Source Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Web Forms
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations1751
  • Gmail
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations25
  • Gmail
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zoho CRM

User reviews that mention these apps

JM
AvatarImg

Jeffrey M.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LionDesk logo

LionDesk

LionDesk

Reviewed 5 years ago

This is a great CRM!

Pros

It makes keeping organized very easy. Customer service has always been quick to help as well.

Cons

I wish it was a little easier to organize/edit my standard emails.

Vendor response

We're lucky to have you in our community! #ROAR

BC
AvatarImg

Barbara C.

Real Estate, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LionDesk logo

LionDesk

Lion Desk

Reviewed 4 years ago

Great so far...I love the FB ad feature

Pros

Personal mentor that was available with the CRM

Cons

Price to have a personal mentor available for questions...

Vendor response

Thank you for the awesome review Barbara & for choosing LionDesk as your integrated CRM. Would love to share your review on ad portal!!

AvatarImg

Verified reviewer

Management Consulting,

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LionDesk logo

LionDesk

Most Affordable All-in-one CRM for Real Estate Pros

Reviewed 6 years ago
Pros

LionDesk is a powerful all in one CRM that offers power dialer features, video email and texting, task management and broker functionalities. It is by far the best CRM for real estate agents at the price point.

Cons

While we love the CRM for Real Estate pros, we wish they offered a solution for other professionals. With that said, they are serving their market appropriately!

Vendor response

Thanks for the great review! We are glad that you have found the benefits of some of our great tools within our CRM! Thank you for choosing LionDesk!

ML
AvatarImg

Manuel L.

Real Estate, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LionDesk logo

LionDesk

Liondesk is one of the best CRM systems in the business

Reviewed 3 years ago

So far I love using Liondesk and how great quality emails I am able to create. I can also create campaigns with emails for 5 years

Pros

I know most CRM sites track opens/clicks/etc... but what I love about Liondesk is that it is easy to see my daily opens on one screen. So easy to use and the price is lower than most CRM companies!

Cons

I wish Liondesk would be able to play videos on the emails instead of clients needing to click on the video and a new screen opens up.

AvatarImg
AvatarImg

Sheryl S.

Real Estate, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

LionDesk logo

LionDesk

Feature rich CRM for realtors at an affordable price

Reviewed 2 years ago

I highly recommend LionDesk to any Realtor looking for an affordable CRM with essential features.

Pros

LionDesk can do most things a good CRM can do. Drip campaigns are very easy to set up. It helps me to respond back to potential leads quickly. It offers lower fees than most of the competitors in the market.

Cons

The software can be glitchy at times and the customer support needs improvement. I had a poor experience syncing contacts and leads into the system but the issue was resolved after reaching out to the support.

EP
AvatarImg

Emily P.

Real Estate, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

LionDesk logo

LionDesk

User friendly CRM program

Reviewed 5 years ago
Pros

I liked that it was easy to track and manage clients in this CRM system.

Cons

It wasn't cheap. I thought the price was too high.

Vendor response

Thank you for the awesome review Emily and thanks for choosing LionDesk as your integrated CRM.

WR
AvatarImg

William R.

Recreational Facilities and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

LionDesk logo

LionDesk

255 Characters

Reviewed 4 years ago

I am Really disappointed so far

Pros

texting and email is great, this will help us make $

Cons

You can only import 255 Characters. So the notes from previous CRM won't let contact upload. What Dummy designed this default?

Vendor response

Hi Robert, thank you for choosing LionDesk as your integrated CRM. Also thank you for letting us know about the notes. We are going to look into updating that sooner rather than later. Thank you for the insight and your time to review our CRM

KM
AvatarImg

Kathy M.

Real Estate, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LionDesk logo

LionDesk

Great CRM!

Reviewed 5 years ago

This is a great CRM for new or seasoned agents! It is very easy to set up and use. It has all the bells and whistles that you look for in a CRM. The price is super reasonable as well.

Pros

Ease of Use - Low Cost - Pre-set Drip Campaign's

Cons

I don't like the fact I have to pay Zapier to link my email to Liondesk in order to store/record email responses.

Vendor response

Thank you for the awesome review Kathy & for choosing LionDesk as your integrated CRM. We would love to jump on a call with you if you are sometime next week.

RB
AvatarImg

Rayann B.

Real Estate, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

LionDesk logo

LionDesk

Liondesk is a Great Value

Reviewed 3 years ago

Overall good experience with LionDesk, only quite using it because my new broker offered a CRM

Pros

Hard to beat the price for single agents or agents who's companies do not offer CRM

Cons

Campaigns seemed a little outdated and seemed like I was having to purchase add on features

AvatarImg

Verified reviewer

Real Estate, 51-200 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

LionDesk logo

LionDesk

Customer Service?

Reviewed 3 years ago

Horrible and would not recommend them to anyone. I thought of switching but now I'm glad I did not. Not even a reminder email but I sure get a lot of messages saying I have a lead or something and nothing is there. Not even sure what's going on there.

Pros

Affordability is about it. If you are brand new and need a CRM maybe consider this one.

Cons

I never could get into it. Didn't seem to have the bells and whistles like the one I have now. Also, signing up for a year and then being charged another year when you didn't want it or ever use it in the past 9 months. I inquired when my membership was up and also canceled it but they are saying I never did. Unfortunately for me, I cannot find any confirmation and I cannot even get them to downgrade it to a monthly and let me cancel it. Why BECAUSE NO ONE WILL RESPOND TO MY EMAIL! I am thinking they use overseas people and it doesn't fit in their guidebooks so they just don't answer.

MH
AvatarImg

Maria H.

Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

LionDesk logo

LionDesk

All in one CRM for Real Estate

Reviewed 5 years ago

LionDesk was helpful in managing my sphere and staying front and center with them with the drip campaigns.

Pros

I used LionDesk for a short time, until I moved to a company who had their own CRM management software that was superior. While I was using it, I found LionDesk very useful. It had a great database feature, the drip campaigns went out seamlessly, and it was very easy to keep up with all documents imported into system.

Cons

I really did not have any issues with this software. I just switched to the company provided CRM as it was superior to LionDesk.

Vendor response

Thank you for the review, Maria. Would like to see how we can win you back.!

MM
AvatarImg

Monique M.

Real Estate, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LionDesk logo

LionDesk

Great CRM!

Reviewed 7 years ago

Great, easy CRM; it's one of the best deals around for anyone who needs to stay in touch with clients!

Pros

Automatic drip campaigns can be personalized. Capable of creating auto responses including text & video. Customer Service is very responsive. They have templates that you can customize so you're not starting from scratch.

Cons

It takes some time to personalize your campaigns but it's well worth it. Set it & forget it. Slight learning curve but not difficult to use.

Vendor response

Thanks, Monique! We're glad you enjoy the product so much.

AvatarImg

Verified reviewer

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

LionDesk logo

LionDesk

Just OK

Reviewed 4 years ago

It's tough to change CRM's so I'm still using the product. For now.

Pros

Been using this on and off for several years. It's mid level quality for a CRM. Shop around before choosing this one.

Cons

The website is not the easiest to use in my opinion. Could use more features for the money. Could be better.

Vendor response

First, thank you for choosing LionDesk as your integrated CRM. We would love to be able to give you a better CRM user experience. Regarding the more feature request: What is it that you are looking for? What do you need your CRM to do?

AvatarImg
AvatarImg

Chris P.

Real Estate, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

LionDesk logo

LionDesk

Real Estate Specific CRM

Reviewed 5 years ago

Had great potential but lacked in the delivery. I'm sure it will improve with time.

Pros

It's a good real estate specific CRM. It is effective in tracking contacts and interactions and is pre-set up for Real Estate.

Cons

The support is disappointing at best. They don't seem to know their own product very well. Lots spent in marketing in sales and almost no focus on making their own customers happy.

Vendor response

Hi Chris, we'd love the opportunity to earn your 5 star rating. How can we better your experience?

GC
AvatarImg

Gavin C.

Real Estate, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

LionDesk logo

LionDesk

Great CRM!

Reviewed 4 years ago
Pros

This has been a great CRM for myself and my team. Great costumer service and abilities to set up precise drip campaigns, no complaints!

Cons

There is a bit of a learning curve, but support made it easy to have all questions answered.

Vendor response

Thank you for the awesome review Gavin & for choosing LionDesk as your integrated CRM.

BR
AvatarImg

Brenda R.

Real Estate, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

LionDesk logo

LionDesk

Something to roar about

Reviewed 5 years ago

Overall, I have liked that I can put in place a system to keep me more consistent with my follow up for people in my CRM.

Pros

I liked the ease of use. It has been easy to create email templates. It was easy to upload contacts and add additional contacts. It's easy to track activities and tasks.

Cons

I haven't been thrilled with the the transition to version 2. I really enjoyed being able to record a video directly in LionDesk on my laptop and send it via email to contacts. Now it's more tedious; supposedly the feature is still available on the mobile app but I prefer using the laptop. It's also a bit difficult to upload video. It has to be converted to mp4 and then often times I have to make changes to the file which compromises the quality of the video.

Vendor response

Thank you for the review Brenda & for using LionDesk! New features are being added weekly to V2. Here's the link to vote new features up or down idea page: https://ideas.liondesk.com/?_ga=2.72509715.1209337476.1568056318-1782393413.1558633672

JR
AvatarImg

Jorge R.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LionDesk logo

LionDesk

This is the "Killer CRM" for prospects incubation

Reviewed 8 years ago

LionDesk is an amazing CRM, easy to use and very feature rich for prospect/leads invubation and follow up. It has video messaging, email or video text, and you can call and text from within the CRM. It lacks in the area of Listing/Closing or transactions managment and the integration with google contacts, email and calendar. They are working on it. This CRM keeps you very aware of what is going on with your contacts with an impressive easy to deal dashboard and daily report via email. It worth the money because it is a bundle of many other products out there, in one product for a low monthly price.

Pros

Bundle of many other CRMs or services in on product and very easy to use.

Cons

very basic Google integration

Vendor response

Thank you, Jorge! Glad you're enjoying our service, and remember, we're always improving the system

RH
AvatarImg

Rojanna H.

Real Estate, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LionDesk logo

LionDesk

A Big CRM for a great price

Reviewed 5 years ago

Lion Desk provides an excellent CRM that keeps all of clients info right at your fingertips. It is easy to enroll someone. Easy to add information later about clients.

Pros

Ease of use, great on the budget and does for a little bit of money what more expensive CRMs boast about.

Cons

I liked it so much that I really can’t find anything bad to say about it.

Vendor response

Thank you for the awesome review Rojanna and thank you for using LionDesk!

LR
AvatarImg

Laura R.

Real Estate, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LionDesk logo

LionDesk

SO far so good!

Reviewed 6 years ago

This CRM has everything I need for a MUCH price, with no loss of value! I did a ton of research on multiple CRM's and this i by far the best bang for your buck!

Pros

functionality lead management tools email templates buckets Price is definitely a huge bonus!!!!!!!!

Cons

no MLS integration yet for Michigan, but everything else is great. I've only been using it for about a month, so still finding out some key features.

Vendor response

Thank you for the awesome review Laura and thank you for using LionDesk!

AvatarImg
AvatarImg

Jordan M.

Real Estate, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

LionDesk logo

LionDesk

Liondesk: Almost a one stop Sales/Real Estate CRM Solution

Reviewed 5 years ago

I track all of my client interactions, current projects, to do's, information, and business projections through the software currently. I use the program every day multiple times a day.

Pros

Liondesk is a robustly featured CRM used for Real Estate but could probably be used for other forms of sales as well. The features that drew me to Liondesk are as follows: 1. Data Analytics: Robust data capturing and visualization 2. Features for the money: Contacts, emails, custom phone lines, text messaging, drips, deal plans and pipeline revenue projection, and soon a new AI. It is a fully featured system. 3. The price: It is very affordable when comparing the CRM to other software web apps in its class.

Cons

Liondesk is missing a robust "value add" form of drip. Like newsletters, informational articles on the real estate industry. The provided and shared drips come off as salesy without much value add for the consumer. Other CRM's in its class such as ixact and contactually provide this. This however, is understandable because both of those CRM'S are generally more expensive.

Vendor response

Hi Jordan, thrilled you're having success with LionDesk. Especially taking advantage of all the features the system offers. Thanks for being part of the community and sharing this helpful review.

EW
AvatarImg

Eddie W.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

LionDesk logo

LionDesk

Not easily navigable. Made for Americans, not Canadians. Has plenty of features and a great support team!

Reviewed 6 years ago

This software didn't benefit my Real Estate Team. I'm sure it has helped others, but it's not what I was looking for. We signed up for a year contract and will be finishing the contract and moving onto another CRM!

Pros

Support team is always a call away. Very friendly and helpful. Feature rich, however, not very easily navigable.

Cons

This software is designed for Americans. As a Canadian, some of the auto drip campaigns and other features (like escrow) did not pertain to us and we did not use those.

Vendor response

We are sorry to hear about your experience and would like the opportunity to make it better. Thank you.

AvatarImg
AvatarImg

Daniel D.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

LionDesk logo

LionDesk

CRM Simplified and Empowered

Reviewed 6 years ago
Pros

This is a great software for non-techie individuals who want powerful, robust and easy to use CRM. With the tool, it's easy to set up campaigns - which include text, email and activities and I like the ability to text through the app.

Cons

Not much I don't like, but wish they did have a few additional features: 1. Ability to make outbound calls from phone app and use the CRM phone number, not my cell phone. 2. Ability to send direct mail and/or voicemail campaigns as part of an outreach campaign. 3. They can improve on the integrations. Having some issues getting leads to insert properly.

Vendor response

Daniel, Thank you so much for your feedback. I am glad to hear you are loving LionDesk and are loving the drip campaign feature as well! As far as your concerns, thank you for letting us know! We need feedback like this to provide the best sales platform possible for our users! I am forwarding your feedback to our development team and I appreciate you taking the time to leave this review. Please do not hesitate to reach out with you need assistance with anything LionDesk!

AvatarImg

Verified reviewer

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LionDesk logo

LionDesk

Must Have for Real Estate!!

Reviewed 3 years ago

Overall 10/10 rating and worth the money. My company will be a long term LionDesk User.

Pros

LionDesk is the best CRM my team has used thus far! We absolutely love the lead follow up tools. LionDesk has a feature to send mass texts to leads that we use daily! It is so easy to communicate with leads and clients.

Cons

It is a bit tricky to get the hang of at first but there are so many great customer service reps that are always available to help and answer questions it is no problem at all.

Vendor response

Thank you for your great review and for being the best part of LionDesk!

VS
AvatarImg

Vanessa S.

Real Estate, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LionDesk logo

LionDesk

The CRM Your Real Estate Business Needs

Reviewed 5 years ago

I prefer the existing version of Liondesk and am dreadfully anxious it goes away and the new beta version will fully be running. Right now we have the option to run either version. They say the best CRM in real estate is the one you use.

Pros

The feature that I like best so far is the ability to customize a few fields. I also like the ability to edit and modify existing standard fields.

Cons

The new beta version has a 180° different interface and has changed the usability of the site which is the reason why I selected Liondesk.

Vendor response

Thank you for the awesome review Vanessa & for choosing LionDesk as your integrated CRM. We would love to jump on a call with you if you are sometime next week to get more insight on V2

AvatarImg
AvatarImg

Cyndi M.

Real Estate, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LionDesk logo

LionDesk

This is the very best CRM for the money!

Reviewed 6 years ago

My overall experience is like I described above. I feel the drip campaigns prewritten on this program are more intuitive then others programs I’ve tried. This is the best CRM for the money, you definitely can’t go wrong and when I see that others I’ve referred to this program now also refer it, I know it’s great!!

Pros

You can’t get a full CRM - database, text, and full drip Campaign - for this price!! There are even campaigns input by others if you can’t think of what to say! I love that I can have automatic feed of my new leads and get immediate contact with them from minute one! Customer service is great....either by Chat, email or phone calls. I have referred this program to others who also now refer it!

Cons

The one thing I liked the least was that they don’t offer enough free texts.

Vendor response

Hi Cyndi, Thank you so much for the 5 Star review! We are honored to have you as a member and provide you the tools and service you need to find success in your business. Thanks!