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LionDesk

CRM, marketing & transaction management for real estate

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LionDesk Pricing, Features, Reviews and Alternatives

LionDesk product overview

Price starts from

30

Per month

Flat Rate

What is LionDesk?

LionDesk is a CRM, lead, and transaction management platform for real estate agents, teams, brokers, and lenders, with native mobile apps for Android and iOS. With the aim of helping real estate professionals to organize and streamline their operations, LionDesk boasts features including transaction management, task scheduling, drip marketing campaigns, email tracking, lead distribution and tracking, contact management, click to call, and more.

Key benefits of using LionDesk

  • Import existing leads from third-party sources such as Zillow, Trulio, or Realtor.com, and contact them instantly through LionDesk. Take advantage of the 'click to call' feature to save time on dialing and track phone calls.

  • Upload and store documents including client presentations, contracts, legal documents, and more, and assign them to specific contacts within the document management feature. Documents can also be sorted into folders for added organization.

  • Create and deploy drip marketing campaigns with scheduled emails and texts and conversion tracking. LionDesk also offers an autoresponder feature that sends automated emails, texts, or calls to every lead.

  • LionDesk’s transaction management and property plan tools help ensure that no tasks or payments are missed. Use pre-built plans, including closing plans and listing presentations, or create customized workflow task lists.

  • View upcoming or underway deals with a fully customizable pipeline view. Use the drag & drop interface to move deals from one stage to the next and customize stages to suit business workflows (e.g. initial consultation, offer made, negotiating, and more).
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Webinars
    Live Online
    Documentation
    Videos

    LionDesk pricing information

    Value for money

    4.1

    /5

    91

    Starting from

    30

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    LionDesk features

    Functionality

    4.1

    /5

    91

    Total features

    48

    9 categories

    Most valued features by users

    Contact Management
    Document Management
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    Data Import/Export
    Third Party Integrations
    Document Storage

    LionDesk users reviews

    Overall Rating

    4.1

    /5

    91

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.04/10
    Rating distribution

    5

    4

    3

    2

    1

    48

    21

    12

    4

    6

    Pros
    While I was using it, I found LionDesk very useful. It had a great database feature, the drip campaigns went out seamlessly, and it was very easy to keep up with all documents imported into system.

    MH

    Maria H.

    Marketing section with emails/texts/tasks has quality content, easy to set-up. Owner and support staff really care and do a great job.
    AvatarImg

    Jennifer P.

    Helps to keep me on top of things so I can continue to provide a great service to my clients.

    MV

    MIchael V.

    Cons
    Had the solution less than 5 minutes and was tricked into signing up, customer service is the worst and their policies are terrible.

    BM

    Brian M.

    See if it works for your needs. Our RealGeeks site ended updoing 95% of what I needed LionDesk to do and for what I needed LionDesk to do, it was bad at it.

    MR

    Marshall R.

    The new version lack of calendar is something that I will miss.

    MV

    MIchael V.

    Overall Rating

    Great resource to have for real estate professionals.

    Reviewed 8 months ago

    Transcript

    Charles: Hi, I'm Charles. I'm a real estate agent and I give LionDesk five out of five as far as my score....

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Liondesk: Almost a one stop Sales/Real Estate CRM Solution

    Reviewed 3 years ago

    I track all of my client interactions, current projects, to do's, information, and business projections through the software currently. I use the program every day multiple times a day.

    Pros

    Liondesk is a robustly featured CRM used for Real Estate but could probably be used for other forms of sales as well. The features that drew me to Liondesk are as follows: 1. Data Analytics: Robust data capturing and visualization 2. Features for the money: Contacts, emails, custom phone lines, text messaging, drips, deal plans and pipeline revenue projection, and soon a new AI. It is a fully featured system. 3. The price: It is very affordable when comparing the CRM to other software web apps in its class.

    Cons

    Liondesk is missing a robust "value add" form of drip. Like newsletters, informational articles on the real estate industry. The provided and shared drips come off as salesy without much value add for the consumer. Other CRM's in its class such as ixact and contactually provide this. This however, is understandable because both of those CRM'S are generally more expensive.

    Vendor response

    Hi Jordan, thrilled you're having success with LionDesk. Especially taking advantage of all the features the system offers. Thanks for being part of the community and sharing this helpful review.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    LionDesk Has Been A Great Buy For Me!

    Reviewed 2 years ago

    Better lead management with my database. When leads come in from FB they go straight into a custom text/email campaign and don't fall through the cracks. The platform is clean and easy to navigate and I like the format a lot. I highly recommend the product. It's clear this company is going to continue to roll out with innovative and good upgrades to the software. Looking forward to seeing them.

    Pros

    I love this platform so far. It has been very user friendly and has most of the features I want for a very reasonable price. Innovation of new features seems to be at the front of mind for the company, which I look forward to seeing and trying out.

    Cons

    I really would like the option to use a straight to voice mail call feature. This would be great. The inclusion of an auto-dial feature would also be incredible. I'd love to see the creation of a social media digital management add on so that we could hire a social media manager that already has access to our database. Another cool feature I've never seen a CRM tackle is helping agents complete missing information on their clients. Like a people finder service that assists in helping to update old contact info, etc. Last item I really want which should actually be my first item is a monthly automated home value email that goes out to my database and gives them a monthly market snapshot type thing.

    Vendor response

    Thank you for the awesome review Jason & for choosing LionDesk as your integrated CRM. Regarding the auto dialer we have something in the works coming out this year :) Stay tuned for all the stuff we have coming!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    If I could make it do what it supposed to do...

    Reviewed 3 years ago

    I think the program is good but not sure at what level we are operating. I will continue to use liondesk and hope we can get to some accommodation for setup and customer service. I don't know what it's going to take to get professional assistance with this program.

    Pros

    I like the idea that it will send video text messages in campaigns. I like the integration with y lopo. Pretty straightforward to use. I like but they promised it would do.

    Cons

    Customer service. Chat Windows take you 4 hours to respond makes it impossible for me to get assistance. I've never sat in one place waiting for somebody for 4 hours except for the birth of my two children. Answers, when given or short, Kurt, and rarely solve the problem. The inability to interact to actually identify the problem makes it impossible to solve it. I'm operating now I do not know level...

    Vendor response

    Hi Ken, Thanks for the great feedback. Love that you're taking advantage of the Video texting! For support questions, feel free to schedule a 1:1 call with our support team through the below link. 1:1 Support Appointment: https://calendly.com/Liondesk_support Also, if you're not already a member, join the LionDesk private Facebook group which is full of best practices and knowledge sharing with over 10k agents. Facebook Group: https://www.facebook.com/groups/liondesk/

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    Beware of overzealous sales trickery

    Reviewed 2 years ago

    Totally tricked into a "FREE Trial" on the phone and told that they have the ability to set up custom data fields. After I gave them my credit card assuming it was to hold my "free trial" I was charged $39 and promptly told on the next line where I was setting up the solution that actually they cant do what the sales guy said and guess what??? No refunds! Had the solution less than 5 minutes and was tricked into signing up, customer service is the worst and their policies are terrible. Left a bad taste in my mouth enough to take the time to tell others to BEWARE...

    Pros

    It is an out of the box solution that most Realtors would get a benefit from using assuming they do not need a custom solution.

    Cons

    It does not allow custom data fields i.e. timeline, areas of interest, loan program etc. Also I wanted to use my own number which you have to either purchase from them or use your own (I had a Twilio number) and even with my number once I selected to use it with Liondesk they charge you to take it back even though I own the number. Using your own number is important when using SMS with leads.

    Vendor response

    Ouch Brian! We'd love the opportunity to earn your 5 star rating. How can we help?

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The CRM Your Real Estate Business Needs

    Reviewed 3 years ago

    I prefer the existing version of Liondesk and am dreadfully anxious it goes away and the new beta version will fully be running. Right now we have the option to run either version. They say the best CRM in real estate is the one you use.

    Pros

    The feature that I like best so far is the ability to customize a few fields. I also like the ability to edit and modify existing standard fields.

    Cons

    The new beta version has a 180° different interface and has changed the usability of the site which is the reason why I selected Liondesk.

    Vendor response

    Thank you for the awesome review Vanessa & for choosing LionDesk as your integrated CRM. We would love to jump on a call with you if you are sometime next week to get more insight on V2

    LionDesk FAQs and common questions

    Q. What type of pricing plans does LionDesk offer?

    LionDesk has the following pricing plans:
    Starting from: $30.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of LionDesk?

    LionDesk has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does LionDesk support?

    LionDesk supports the following languages:
    English, Spanish


    Q. Does LionDesk support mobile devices?

    LionDesk supports the following devices:
    Android, iPad, iPhone


    Q. Does LionDesk offer an API?

    Yes, LionDesk has an API available for use.


    Q. What other apps does LionDesk integrate with?

    LionDesk integrates with the following applications:
    Zillow Rental Manager, Brokermint, CXMEngine, Google Contacts, Cloud CMA, Meta for Business, Google Calendar


    Q. What level of support does LionDesk offer?

    LionDesk offers the following support options:
    Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep)

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