Outreach vs Fireflies

HubSpot CRM

Ringover

Fathom

800.com

Mixmax

SalesLoft

Compare Outreach and Fireflies based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Salesloft is a cloud-based sales engagement platform that helps sales teams to automate sales plays, access coaching material, manage pipelines, and more. The platform offers a range of integrated modules including Sales Email, Calendaring, Analytics, CRM Sync, and more.

Mixmax is an email communication & sales productivity application designed to help businesses convert prospects into customers through Gmail, Google Inbox, Google Calendar, Salesforce & Pipedrive using 1-to-1 communication, personalized email, workflow automation, email tracking, CRM sync, & more

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Outreach is a sales execution platform that helps businesses optimize productivity. It offers insightful engagement with customers and helps teams design, measure, and improve workflows.

Activity Dashboard

Activity Tracking

AI/Machine Learning

Alerts/Notifications

Archiving & Retention

Audio/Video Recording

Auto-Dialer

Automatic Transcription

Budgeting/Forecasting

Calendar Management

Calendar/Reminder System

Call List Management

Call Monitoring

Call Recording

Call Reporting

Call Tracking

Call Transcription

Chatbot

Collaboration Tools

Communication Management

Contact Database

Contact Management

Content Delivery

Content Management

Content Sharing

Conversation Intelligence

Customizable Templates

Dashboard

Dashboard Creation

Data Import/Export

Data Management

Data Visualization

Deal Management

Drag & Drop

Email Management

Email Marketing

Email Sequences

Email Templates

Email Tracking

Employee Coaching Tools

Engagement Tracking

For Sales Teams/Organizations

Forecasting

Goal Management

Interaction Tracking

Lead Capture

Lead Management

Lead Nurturing

Lead Qualification

Lead Segmentation

Meeting Management

Microlearning

Multi-Channel Communication

Natural Language Processing

On-Demand Recording

Onboarding

Opportunity Management

Performance Management

Performance Metrics

Personalization

Pipeline Management

Pipeline Reports

Predictive Analytics

Predictive Dialer

Prioritization

Process/Workflow Automation

Prospecting Tools

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Recording

Reminders

Reporting & Statistics

Reporting/Analytics

Sales Activity Management

Sales Forecasting

Sales Onboarding & Training

Sales Pipeline Management

Sales Planning

Sales Reports

Sales Trend Analysis

Scheduling

Search/Filter

Sentiment Analysis

Source Tracking

Strategic Planning

Task Management

Templates

Third-Party Integrations

User Management

Visual Analytics

Workflow Management

Outreach

Web-based

Mid-Market AE

What I love most is the ability to make quality drip campaigns, email sequencing that can be combined with phone and LinkedIn messaging, along with integrating with SFDC.

VP Marketing

We moved across from Groove to Outreach and this was one of the best decisions we made. Outreach connects much better to other tools in our stack and the functionality is on another level.

Fixed Income Sales Trader

In addition, ease of use is one of the most important things to understand the language of a program and I love the ease of use in Outreach.

Sr. AE

Great interface, easy to use, and functional - many integrations to allow for data sharing which is great for a sales professional.

Currently, we do everything from Outreach it is much more time efficient, we save a lot of time and we can contact more people per day. Outreach is designed to save time of sales people.

Sales Operations Analyst

So far the implementation and training team have been great. The product is reliable and really helping our team work faster.

Time is the most valuable asset and that is what it had cost me. A week of time to try to recover my progress with 0 help from support.

Growth Specialist

It integrates seamlessly with other CRM's. It's easy to track your cadences and follow its effectiveness.

Owner

Horrible Customer Service, if you value customer service, this is not the company for you.

Sales Director - Nashville & Gatlinburg

I've used 4 different crm's and this is probably the best. I'm still relatively new but this one has the most options without being a coder to build a good sequence.

BDR 

I love the customer support chat feature we have turned on. It makes everything so seamless if there is ever an issue or just a simple question.

Marketing

This has been a steady, solid tool for integration to salesforce - our SDRs do a good job using it well.

Managing Director - Executive Search

NO integration with zapier - makes it difficult to integrate with my non-standard CRM package.

Account Executive

Outreach is an easy to use platform built to meet the needs of all sales teams.

Product Marketer

Outreach is a great platform  for people in sales and marketing but the cost needs to reduce and their customer support needs to improve.

Sales and Marketing Content Manager

The interface is not user-friendly whatsoever. I have a hard time navigating aroud and i have been using the software for over a year.

Bugs (SO MANY) and the location is no longer available.

Customer Experience and Operations Manager 

From Sales to Customer Service to Marketing, Outreach can help every member on your team. For years I A/B tested e-mail subject lines and calculated this on an excel spreadsheet.

Outreach screenshot: Outreach team pipeline

Outreach screenshot: Outreach recordings

Outreach screenshot: Outreach recommended pipeline

Outreach screenshot: Outreach objections

Large Enterprises

Mid Size Business

Non Profit

Small Business

Fathom is the free AI meeting assistant that records, transcribes, and summarizes your Zoom, Google Meet or Microsoft Team meetings so you can focus on the conversations instead of taking notes. 

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Fireflies.ai is a cloud-based platform that helps businesses capture video, slides, and screen shares during calls while also generating a transcript of the conversation.

Conferencing

Fireflies

President

I appreciate how durable the product is and how it seamlessly integrates into my workflows and tech stacks on Notion.

Onboarding Department Manager

Fireflies is awesome and well worth my money for how good it makes me at my job, it allows me to be present on with my team and occasional customer calls.

People on the service desk did a great job finally helping me and my account out. I love it and use it with my trainings.

admin

I really like how easy it is to use and how great it is at Dutch transcriptions. I really like FireFlies and recommend it all the time.

Business Operations Manager

I have found the software to be simple to use and easy to access. The minutes are as good as a human's with the added bonus of audio/video recording, transcription, and some nice extras.

Good recording capabilities even when outdoors. Good meeting summaries and is easy to use.

Managing director

Save hours of my work, great summaries, that makes very easy to edit and share with my stakeholders.

CO-FOUNDER and CEO

Customer support has also been responsive whenever I reached out, which gave me confidence in relying on the tool.

Support

Really good, it was recommended to me by a colluge nearly 2 years ago and i have been hapily using it since.

Director

Very accurate in multiple languages, it is easy to use and the analysis is very robust. I tried many, this one delivered better insights overall.

Experience has been great. It has made a huge difference to my user experience and therefore the experience that my clients receive from my business.

Social Media Manager

What I liked most about Fireflies is how easy and intuitive it is to use.

Sr Director of Maintenace

I don't like when FIre Flies shares the meeting notes through email and requires non members to sign in to fire flies I have had several people say they don't have an account so I can't see the notes.

Account Director

I have been using it because some other team members do. I like the the reminder email before the call and the summary email sent straight after the call.

Associate

When listening to audio recordings when you aren't logged into your account, fireflies keeps prompting you to sign multiple times every few mins which can be a bit inconvenient.

Growth Partner Consultant

It struggles a bit with people who talk fast or when several people talk at once.

When I have to nam something it has to be that there is no possibility to make subchannels.

Enterprise Application Manager

Great value for money and more details than most note takers. It would be better if updates to the summary or actions would then update connected tools such as OneNote and Microsoft Todo.

Outreach vs Fireflies Comparison (2026)

Outreach

Fireflies

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives