Fireflies - 2026 Pricing, Features, Reviews & Alternatives

Fireflies.ai is an AI-powered meeting assistant and conversation intelligence platform that automates the capture, transcription, analysis and management of business communications across meetings, email, chat and CRM systems. The software creates a searchable repository of organizational conversations and tasks to support knowledge management. The platform extends beyond basic note-taking to include workflow automation and insight generation tailored to diverse industry use cases such as sales, recruiting, marketing, research, engineering, venture capital, healthcare, media and real estate. The solution is adopted by more than a million companies as an enterprise offering for streamlined communication workflows. The platform delivers high-accuracy transcription in multiple languages with automatic language detection and speaker recognition to differentiate participants. Audio and video sources are captured through an AI note-taker bot that can join scheduled meetings, a browser extension for real-time transcription, mobile and desktop applications, dialer integrations and direct processing of common audio and video files. AI-driven summaries combine overviews, bullet-point notes, action items and customizable formats. Live Assist provides real-time coaching and meeting insights while the query function enables retrieval of past discussion details with precise timestamp references. More than two hundred AI skills extract key details, generate follow-up messages, evaluate candidates and derive specialized insights. Conversation intelligence features track speaker talk time, apply AI filters, perform sentiment analysis and monitor discussion topics. A unified workspace supports task and contact management, summary expansion, meeting downloads, audio snippet creation, channel organization, user groups, comments and bookmarks. The solution integrates with a broad ecosystem of business applications including customer relationship management systems, project management platforms, applicant tracking tools and team collaboration channels. Connections to video conferencing services, dialers, audio recording tools and storage solutions facilitate seamless data flow. The Fireflies MCP Server enables one-click transfer of meeting insights into external AI tools and an application programming interface is available to automate audio processing and embed functionality into custom workflows. Enterprise-grade security protocols are implemented in alignment with SOC Two Type Two certification, GDPR standards and HIPAA requirements to protect data privacy. A zero data retention policy prevents use of customer content for AI training or external purposes. Private storage options provide dedicated infrastructure under customer control and terms of service grant full ownership of data. Administrative controls enable centralized account management and role-based permissions while multi-device synchronization ensures consistent access across desktop, mobile and web environments.