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Outreach

Sales Execution Platform

Last updated: October 2024

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Outreach - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Outreach?

Outreach is the first and only Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach gives teams the tools they need to design, execute, and continuously improve a revenue strategy that is disciplined, achievable, and optimized for every stage of the customer journey. The world’s most effective revenue organizations, including Cisco, Okta, SAP, Siemens, and Verizon use Outreach to power workflows, put customers at the center of their business, and win in the market.

Benefits of using Outreach

The Outreach platform provides value across five core use cases:

- Prospect and manage accounts: Outreach empowers teams to build quality pipeline by ensuring they get the right message to the right prospect at the right time. Teams can grow, organize, and manage their books of business and find every opportunity.

- Manage and guide deals: Outreach enables sellers to align with buyers and sell with confidence. With Outreach they can guide every customer interaction with real time data insights to improve deal health and minimize any risks to deals closing.

- Coach and improve performance: Outreach helps drive revenue team rigor. Team use data to continuously scale what works and change what doesn't through targeted coaching, best practice workflows, and real time support.

- Forecast and plan: With Outreach, teams can predict revenue outcomes accurately and build an informed and achievable revenue plan through data-driven forecasting and actionable customer insights.

- Retain and expand: Teams use outreach to drive engagement and guidance along the entire customer journey with data insights.

Starting from

No pricing info

view pricing plans

book a demo

Outreach's key features

Most critical features, based on insights from Outreach users:

Performance Management

4.1

(22)

Lead Management

4.2

(25)

Workflow Management

4.2

(19)

For Sales Teams/Organizations

4.6

(22)

Prospecting Tools

3.9

(15)

Reporting/Analytics

4.0

(20)

Features

4.4

295

Ease of use

4.2

295

All Outreach features

Communication Management

4.0

(6)

Activity Tracking

4.2

(5)

Sales Activity Management

4.5

(2)

Task Management

5.0

(9)

Source Tracking

5.0

(2)

Email Templates

4.0

(1)

Reminders

4.3

(3)

Email Marketing

4.5

(6)

Interaction Tracking

4.8

(8)

Reporting & Statistics

4.0

(5)

Call Recording

4.2

(18)

Contact Management

4.3

(19)

Lead Qualification

4.1

(7)

Email Management

4.3

(14)

Lead Capture

4.4

(8)

Content Delivery

4.3

(11)

Calendar Management

3.7

(13)

Collaboration Tools

4.0

(4)

On-Demand Recording

3.8

(4)

Third-Party Integrations

3.8

(4)

Auto-Dialer

3.3

(17)

Predictive Analytics

(0)

Predictive Dialer

(0)

Real-Time Analytics

(0)

Pipeline Reports

(0)

Pipeline Management

4.5

(2)

Performance Metrics

(0)

Opportunity Management

3.0

(1)

Natural Language Processing

(0)

Multi-Channel Communication

(0)

Real-Time Data

(0)

Real-Time Notifications

(0)

Real-Time Reporting

4.0

(2)

Recording

(0)

Sales Forecasting

(0)

Sales Onboarding & Training

5.0

(2)

Sales Pipeline Management

(0)

Sales Reports

5.0

(1)

Sales Trend Analysis

4.0

(1)

Scheduling

(0)

Search/Filter

4.0

(2)

Sentiment Analysis

(0)

Strategic Planning

(0)

User Management

(0)

Visual Analytics

(0)

Activity Dashboard

5.0

(1)

AI/Machine Learning

4.0

(1)

Alerts/Notifications

(0)

API

(0)

Archiving & Retention

1.0

(1)

Audio/Video Recording

(0)

Automatic Transcription

(0)

Budgeting/Forecasting

(0)

Calendar/Reminder System

(0)

Call List Management

(0)

Call Monitoring

(0)

Call Reporting

(0)

Call Tracking

(0)

Call Transcription

(0)

Chatbot

(0)

Contact Database

4.2

(4)

Customizable Templates

(0)

Dashboard

4.3

(3)

Dashboard Creation

(0)

Data Import/Export

4.5

(2)

Data Management

2.0

(1)

Data Visualization

(0)

Deal Management

(0)

Drag & Drop

(0)

Email Tracking

(0)

Employee Coaching Tools

(0)

Engagement Tracking

5.0

(1)

Forecasting

(0)

Lead Nurturing

(0)

Lead Segmentation

5.0

(1)

Meeting Management

4.0

(1)

Outreach awards

Sales Engagement Platform

Outreach alternatives

Outreach

4.4

(295)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.2

Features

4.4

Value for Money

4.2

Customer Support

4.1

Lusha

4.0

(372)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.1

Value for Money

3.7

Customer Support

3.9

JustCall

4.2

(212)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.3

Customer Support

4.3

RocketReach

4.1

(133)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.2

Value for Money

3.8

Customer Support

4.0

Outreach pricing

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money

4.2

295

Starting from

No pricing info

Outreach support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

FAQs/Forum

Email/Help Desk

Phone Support

Knowledge Base

Training options

Documentation

In Person

Videos

Webinars

Live Online

Outreach reviews

Overall rating

4.4

295

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.49/10

Rating distribution

172

Pros

What I love most is the ability to make quality drip campaigns, email sequencing that can be combined with phone and LinkedIn messaging, along with integrating with SFDC.

Nate E.

Mid-Market AE

We moved across from Groove to Outreach and this was one of the best decisions we made. Outreach connects much better to other tools in our stack and the functionality is on another level.

Florence B.

VP Marketing

In addition, ease of use is one of the most important things to understand the language of a program and I love the ease of use in Outreach.

Krist S.

Fixed Income Sales Trader

Cons

Horrible Customer Service, if you value customer service, this is not the company for you.

Reese P.

Owner

NO integration with zapier - makes it difficult to integrate with my non-standard CRM package.

Verified reviewer

Anonymity request

The interface is not user-friendly whatsoever. I have a hard time navigating aroud and i have been using the software for over a year.

Sierra S.

Sales and Marketing Content Manager

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Outreach FAQs

Q. What type of pricing plans does Outreach offer?

Outreach has the following pricing plans:
Pricing model: Subscription

Q. Who are the typical users of Outreach?

Outreach has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit

Q. What languages does Outreach support?

Outreach supports the following languages:
English

Q. Does Outreach offer an API?

Yes, Outreach has an API available for use.

Q. What other apps does Outreach integrate with?

Outreach integrates with the following applications:
Dialpad, LeadIQ, Terminus, ZoomInfo Sales, RingCentral Contact Center, Gmail, Seismic, Sendoso, Gong.io, Drift, Salesforce Sales Cloud, Chili Piper, Okta, Microsoft 365, Demandbase One, 6sense, LinkedIn Sales Navigator, Vidyard, HubSpot CRM

Q. What level of support does Outreach offer?

Outreach offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base

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