RFPMonkey Pricing, Features, Reviews & Comparison of Alternatives

RFPMonkey

RFP library management and RFP tracker

4.68/5 (19 reviews)

RFPMonkey overview

What is RFPMonkey?

RFPMonkey is a web-based request for proposal (RFP) software which enables users to build a centralized online repository of RFI and RFP documents for reuse. Users can upload RFP questions in CSV format, copy-and-paste questions, or enter them manually into the content library. Flexible categorization allows users to group questions and responses according to their own organization system. Entries can then be searched for in multiple ways - exact searches can be carried out to find precise matches for individual words or short phrases, and relevance searches can match entire questions or responses. Users can also leave the search mode set to ‘auto’, allowing RFPMonkey to select the ideal search type. Search results can then be filtered using the 9 built-in, configurable filters.

With RFPMonkey, users can set entry aging policies to periodically expire content, to assist users in keeping their content library fresh and up-to-date. Users can select whether or not to use entry aging, and define how aggressive it is, with expiration periods from 30 days up to one year. RFP statuses, important dates, assignments, notes, and outcomes can be recorded, and progress tracked. Assignment acknowledgements can also be monitored, and reminders automatically sent for overdue assignments.
www.rfpmonkey.com

Pricing

Starting from
$1522.80/year
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English
RFPMonkey screenshot: RFPMonkey enables users to create an online library of RFP documents, and track RFP statuses & progressSearching within RFPMonkeyRFPMonkey screenshot: Issues with data fields are also color-coded by RFPMonkeyRFPMonkey screenshot: RFPMonkey alerts users to missing data in their RFP question importsRFPMonkey screenshot: RFPMonkey allows users to import RFP questions from CSV files or enter them manually

RFPMonkey reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.1
  4.6
  4.7
Heather Pace

RFPM Monkey has had an amazing impact on my team's productivity!

Used daily for 2+ years
Reviewed 2017-12-04
Review Source: Capterra

Pros
With our ever evolving responses, the question expiration settings have been invaluable. We're able to keep our responses up-to-date via a few clicks and our company on top of their game!

Cons
The UI is intuitive, but there are a lot of options. Basic users often get overwhelmed with navigating through.

Response from RFPMonkey.com


Thank you Heather. Entry Aging is certainly a valuable feature, as knowing that your content is up-to-date is vital.

I can see how basic users could get a bit lost. We'll look at simplifying (without losing functionality). In the meantime, keep in mind that the UI removes links that are not accessible based on a user's permissions. So you might consider creating limited User Roles for your basic users. This will hide from them features that you don't want them using anyway.

Also, we would be happy to run an overview/refresher session for your team to make sure that everyone has what they need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Tony Hynes

Extremely flexible, smart search functionality

Used weekly for 2+ years
Reviewed 2017-03-03
Review Source: Capterra

The flexibility customers have when using RFP Monkey, (flexibility on price and packages available, flexibility of the database and the tool itself) really sets it apart from other solutions in the RFP space. The company using this solution can very much customize it for how their RFP response process typically works. I used RFP Monkey in a prior role at a different company, and now am using the service once again in responding to RFPs for Pharmacy Benefit Management services. The service is also excellent and "non-salesy". If you tell Joe what you are trying to accomplish he will help you do it. It makes responding to lengthy RFPs 100% easier than using just word docs. Right in the ball park in terms of pricing and other RFP solutions as well.

Pros
The flexibility

Cons
The "sexiness" of the user interface

Response from RFPMonkey.com


Thanks Tony. Our customers are in Software, Healthcare, Wealth Management, IT Services, etc. One thing that makes it work in such a range of industries is that you can change the names, meanings, and functions of most of the baked-in filters. You can also define new Knowledge Types on the fly as well as ear-mark certain entries as 'Internal Only'. No argument from us on the 'Sexiness' of the UI. We certainly focus on the function over the glitz. Again, thank you for your repeat business with us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Christina Griffin

Basic tool to be used as a repository for questions and answers.

Used weekly for 2+ years
Reviewed 2017-12-22
Review Source: Capterra

Repository of questions and answers that are easily accessible from a supported web-browser.

Pros
Ease of use, including importing and exporting entries. Web-based system accessible from any supported web-browser makes it an ideal tool when there is a need to work remotely.

Cons
Outdated interface. Search functionality could be better. Need to incorporate "review" notice for questions to ensure they are reviewed and up to date. Passwords used to access the system are not encrypted.

Response from RFPMonkey.com


Hi Christina. Thank you for posting a review. We can clear up one of your main issues - regarding 'review' notices. We do that already. Check your setting for Entry Aging (on the Account tab). It is currently set to 365 days, but you can set it to 270, 180, 90, or even 30 days. This causes review notices to be emailed to approvers when content expires based on that schedule. Next, edit your personal preferences and turn on 'Subscribe to Approvals'. This will include you on any review notifications that you have been designated as an approver for (based on the entry's category). You can also use search Macros to find content that is set to expire soon.

Search has also recently been updated. In addition to manual searches for specific words, phrases, or whole questions, we have recently added RapidResponse into the RFP Tracking & Triage section. It recommends up to 4 approved responses for each question in your RFP, based on your currently-approved library content.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Ashwini Palekar

RFP Monkey has been a valuable tool for us as we categorize and expand our proposal content.

Used weekly for 1-2 years
Reviewed 2017-12-18
Review Source: Capterra

Pros
I am a knowledge manager and use RFP Monkey to store, categorize and build our content library so we have continuous access to our gold standard content. Features such as assigning SMEs, document expiry, categories, search function have all been very useful to me in creating a library that is up to date and of value to my users. I must add that the customer support has been excellent.

Cons
The lay out could definitely be better and I would like to be able to customize more so my users are not overwhelmed by the information available.

Response from RFPMonkey.com


Thank you Ashwini. We appreciate your support and value your inputs. We are in the middle of some UI tweaking which will help some of your users. Please also be aware that there are some configurations/customizations available based on permissions that you don't currently have access to.

Also, we are always happy to receive enhancement requests. If there are specific customizations that are of interest, please submit them through our on-line Support Portal. We evaluate each request. Some are already available (but controlled by someone else in your organization). Others are not yet available but are good candidates for standard enhancements. Some requests aren't right for all clients but can be built as client-specific code. We don't do many of those, but they do happen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Frederick Chenel

My firm has used RFP Monkey for the past 6+ years and we have been extremely satisfied!

Used weekly for 2+ years
Reviewed 2017-12-05
Review Source: Capterra

Pros
-Ease of use -Scalability of the tool -Extremely responsive client support -Very useful in our inter-office business development activities -Any issues that have come up have been swiftly addressed by the support team.

Response from RFPMonkey.com


Merci Frédéric. Votre soutien depuis 2011 est grandement apprécié. Aussi bénéfique que RFPMonkey a été pour vous, je pense qu'il y a encore plus de valeur à atteindre. Je voudrais vous présenter quelques fonctionnalités que je ne crois pas que vous utilisez actuellement. Faites-moi savoir si / quand vous souhaitez planifier un examen rapide.

Thank you Frederick. Your support since 2011 is greatly appreciated. As beneficial as RFPMonkey has been for you, I think there is more value yet to be achieved. I would like to introduce you to a couple features that I don't believe you are currently using. Let me know if/when you would like to schedule a quick review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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RFPMonkey pricing

Starting from
$1522.80/year
Pricing options
Subscription
Free trial
View Pricing Plans

Silver: $423 (every quarter), or $1522.80 (every year), or $2876.40 (every 2 years)

Gold: $909 (every quarter), or $3272.40 (every year), or $6181.20 (every 2 years)

Platinum: $1968 (every quarter), or $7084.80 (every year), or $13382.40 (every 2 years)

Enterprise: $3900 (every quarter), or $14040 (every year), or $26520 (every 2 years)

There is a one-off $250 setup fee for all plans.

RFPMonkey features

Search Functionality

API (163 other apps)
Activity Dashboard (112 other apps)
Activity Tracking (74 other apps)
Automatic Notifications (61 other apps)
CRM Integration (136 other apps)
Collaboration Tools (62 other apps)
Contact Database (72 other apps)
Contact Management (75 other apps)
Customizable Templates (61 other apps)
Data Import/Export (71 other apps)
Email Integration (56 other apps)
Lead Capture (57 other apps)
Lead Management (75 other apps)
Real Time Data (68 other apps)
Reporting & Statistics (75 other apps)
Sales Analytics (72 other apps)
Sales Reporting (67 other apps)
Third Party Integration (113 other apps)
Workflow Management (58 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for RFPMonkey

Key features of RFPMonkey

  • RFP content library creation
  • RFP question import & entry
  • Flexible categorization
  • CSV import
  • Approver assignment by category
  • Content approvals
  • Content expirations
  • Progress tracking
  • RFP due dates
  • Outcomes tracking
  • User management
  • Configurable filters
  • Exact & relevance searches
  • Entry aging
  • Automatic reminders
  • Assignment acknowledgement tracking
View All Features

Benefits

RFP questions can be entered manually or imported from CSV files to build a content library, with editing tools and flexible categorization.

Content can be searched for using exact searches to match words or phrases, or relevance searches to match questions or responses, and filtered with 9 built-in configurable filters.

Content can be set to expire after a given time period using Entry Aging, to ensure content remains fresh and up-to-date.

RFP progress can be tracked, with users able to record important dates, statuses, outcomes, notes, and team assignments.

Assignment acknowledgement can be tracked and reminders automatically sent for late assignments.