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RFPMonkey

RFP library management and RFP tracker

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RFPMonkey Pricing, Features, Reviews and Alternatives

RFPMonkey product overview

What is RFPMonkey?

RFPMonkey is a web-based request for proposal (RFP) software which enables users to build a centralized online repository of RFI and RFP documents for reuse. Users can upload RFP questions in CSV format, copy-and-paste questions, or enter them manually into the content library. Flexible categorization allows users to group questions and responses according to their own organization system. Entries can then be searched for in multiple ways - exact searches can be carried out to find precise matches for individual words or short phrases, and relevance searches can match entire questions or responses. Users can also leave the search mode set to ‘auto’, allowing RFPMonkey to select the ideal search type. Search results can then be filtered using the 9 built-in, configurable filters.

Key benefits of using RFPMonkey

  • RFP questions can be entered manually or imported from CSV files to build a content library, with editing tools and flexible categorization.

  • Content can be searched for using exact searches to match words or phrases, or relevance searches to match questions or responses, and filtered with 9 built-in configurable filters.

  • Content can be set to expire after a given time period using Entry Aging, to ensure content remains fresh and up-to-date.

  • RFP progress can be tracked, with users able to record important dates, statuses, outcomes, notes, and team assignments.

  • Assignment acknowledgement can be tracked and reminders automatically sent for late assignments.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Webinars
    In Person
    Documentation
    Live Online

    RFPMonkey pricing information

    Value for money

    4.3

    /5

    19

    Starting from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    RFPMonkey features

    Functionality

    4.1

    /5

    19
    Total Features25 2 categories

    Most valued features by users

    Data Import/Export
    Collaboration Tools
    Search/Filter
    Workflow Management
    Knowledge Base Management
    Templates
    Content Management
    Question Library

    Functionality contenders

    RFPMonkey users reviews

    Overall rating

    4.7

    /5

    19

    Positive reviews

    95%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.67/10
    Rating distribution

    5

    4

    3

    2

    1

    14

    4

    1

    0

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    RFPM Monkey has had an amazing impact on my team's productivity!

    Reviewed 4 years ago
    Pros

    With our ever evolving responses, the question expiration settings have been invaluable. We're able to keep our responses up-to-date via a few clicks and our company on top of their game!

    Cons

    The UI is intuitive, but there are a lot of options. Basic users often get overwhelmed with navigating through.

    Vendor response

    Thank you Heather. Entry Aging is certainly a valuable feature, as knowing that your content is up-to-date is vital. I can see how basic users could get a bit lost. We'll look at simplifying (without losing functionality). In the meantime, keep in mind that the UI removes links that are not accessible based on a user's permissions. So you might consider creating limited User Roles for your basic users. This will hide from them features that you don't want them using anyway. Also, we would be happy to run an overview/refresher session for your team to make sure that everyone has what they need.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Extremely flexible, smart search functionality

    Reviewed 4 years ago

    The flexibility customers have when using RFP Monkey, (flexibility on price and packages available, flexibility of the database and the tool itself) really sets it apart from other solutions in the RFP space. The company using this solution can very much customize it for how their RFP response process typically works. I used RFP Monkey in a prior role at a different company, and now am using the service once again in responding to RFPs for Pharmacy Benefit Management services. The service is also excellent and "non-salesy". If you tell Joe what you are trying to accomplish he will help you do it. It makes responding to lengthy RFPs 100% easier than using just word docs. Right in the ball park in terms of pricing and other RFP solutions as well.

    Pros

    The flexibility

    Cons

    The "sexiness" of the user interface

    Vendor response

    Thanks Tony. Our customers are in Software, Healthcare, Wealth Management, IT Services, etc. One thing that makes it work in such a range of industries is that you can change the names, meanings, and functions of most of the baked-in filters. You can also define new Knowledge Types on the fly as well as ear-mark certain entries as 'Internal Only'. No argument from us on the 'Sexiness' of the UI. We certainly focus on the function over the glitz. Again, thank you for your repeat business with us.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Basic tool to be used as a repository for questions and answers.

    Reviewed 4 years ago

    Repository of questions and answers that are easily accessible from a supported web-browser.

    Pros

    Ease of use, including importing and exporting entries. Web-based system accessible from any supported web-browser makes it an ideal tool when there is a need to work remotely.

    Cons

    Outdated interface. Search functionality could be better. Need to incorporate "review" notice for questions to ensure they are reviewed and up to date. Passwords used to access the system are not encrypted.

    Vendor response

    Hi Christina. Thank you for posting a review. We can clear up one of your main issues - regarding 'review' notices. We do that already. Check your setting for Entry Aging (on the Account tab). It is currently set to 365 days, but you can set it to 270, 180, 90, or even 30 days. This causes review notices to be emailed to approvers when content expires based on that schedule. Next, edit your...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    RFP Monkey has been a valuable tool for us as we categorize and expand our proposal content.

    Reviewed 4 years ago
    Pros

    I am a knowledge manager and use RFP Monkey to store, categorize and build our content library so we have continuous access to our gold standard content. Features such as assigning SMEs, document expiry, categories, search function have all been very useful to me in creating a library that is up to date and of value to my users. I must add that the customer support has been excellent.

    Cons

    The lay out could definitely be better and I would like to be able to customize more so my users are not overwhelmed by the information available.

    Vendor response

    Thank you Ashwini. We appreciate your support and value your inputs. We are in the middle of some UI tweaking which will help some of your users. Please also be aware that there are some configurations/customizations available based on permissions that you don't currently have access to. Also, we are always happy to receive enhancement requests. If there are specific customizations that are of interest, please submit them through our on-line Support Portal. We evaluate each request. Some are already available (but controlled by someone else in your organization). Others are not yet available but are good candidates for standard enhancements. Some requests aren't right for all clients but can be built as client-specific code. We don't do many of those, but they do happen.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    My firm has used RFP Monkey for the past 6+ years and we have been extremely satisfied!

    Reviewed 4 years ago
    Pros

    -Ease of use -Scalability of the tool -Extremely responsive client support -Very useful in our inter-office business development activities -Any issues that have come up have been swiftly addressed by the support team.

    Cons

    No cons were added to this review

    Vendor response

    Merci Frédéric. Votre soutien depuis 2011 est grandement apprécié. Aussi bénéfique que RFPMonkey a été pour vous, je pense qu'il y a encore plus de valeur à atteindre. Je voudrais vous présenter quelques fonctionnalités que je ne crois pas que vous utilisez actuellement. Faites-moi savoir si / quand vous souhaitez planifier un examen rapide. Thank you Frederick. Your support since 2011 is greatly appreciated. As beneficial as RFPMonkey has been for you, I think there is more value yet to be achieved. I would like to introduce you to a couple features that I don't believe you are currently using. Let me know if/when you would like to schedule a quick review.

    RFPMonkey FAQs and common questions

    RFPMonkey has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    RFPMonkey has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    RFPMonkey supports the following languages:
    English


    No, RFPMonkey does not have an API available.


    RFPMonkey offers the following support options:
    Phone Support, Knowledge Base, Email/Help Desk, Chat

    Related categories