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Servicecpq
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Servicecpq - 2026 Pricing, Features, Reviews & Alternatives
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Servicecpq overview
What is Servicecpq?
Servicecpq is a modern SaaS solution that caters to industrial machinery manufacturers, service providers, and their dealers. Its main goal is to drive success through the identification of the right opportunities, designing clear services, estimating costs accurately, and offering quotes quickly.
Servicecpq combines analytics, industrial use cases, and service-specific features and functionalities, making it ideal for modern service-oriented businesses. Industrial machinery companies can leverage servicecpq to find service opportunities, design clear service offerings, customize their offering, price optimally, and quote quickly.
Servicecpq's commercial engine has a build module that allows product and service experts to design detailed service offerings in a structured way quickly. These experts can collaborate to create standardized service offerings for a customer segment or solutions tailored to meet the needs of a specific customer. Servicecpq's builder enables the entire service organization, from field service and workshops to contract operations and service marketing, to team up and construct solutions for customers' service requirements. Whether it's a parts agreement, a complex level V service contract, an engine overhaul job, or an extended warranty solution, Servicecpq has got them covered.
With Servicecpq's configurator module, solution experts can swiftly create custom or standardized package solutions that include engineer hours, spare parts, consumables, and other miscellaneous items. The price engine calculates the cost automatically based on the input price method, while the AI recommendation engine suggests margins and discounts for specific spare parts and services. Additionally, junior sales staff can use the recommended system to quickly find appropriate services and solutions for a business scenario by answering a guided questionnaire.
Servicecpq's quote configurator is an innovative tool designed to help sales staff with varying skill levels. Whether it is a junior staff member using templates to quote a specific service solution, a customer self-quoting via the online commerce module for less complex services, or an experienced sales representative collaborating with service experts to build complex quotes from scratch – this tool will help take the team's performance to the next level.
Servicecpq understands the value of a smooth service purchasing process. That's why it has a specialized commerce solution that caters to the customers' needs. Using AI recommendations and a quick search of Servicecpq’s solution catalog, customers can easily find the right solutions online. This solution helps identify customer propensities to buy, identifies entitlement gaps, and provides the customer's sales team with tailored recommendations when proposing new services or solutions to meet their service needs.
Key benefits of using Servicecpq
Servicecpq is an all-in-one tool designed to help service organizations offer comprehensive solutions, including parts, kits, repair, overhaul, modernization, maintenance, contracts, extended warranties, and more – all from a single platform.
Servicecpq's service-specific commercial engine is designed with tailored features, functionalities, and use cases to meet the unique needs of complex machinery companies.
Servicecpq provides a multitude of advantages for industrial manufacturing companies. By using Servicecpq, they can:
- Identify service opportunities
- Expedite time-to-market
- Decrease revenue leakage
- Enhance margins
- Provide precise should-cost estimates
- Foster alignment between sales and delivery teams
Using Servicecpq's data services manufacturers and their partners can upload their installed bases, sales histories, and recent transactions. Our AI algorithm then assists in identifying service opportunities and determining the likelihood of a service purchase, as well as when it is most likely to happen.
Our template-based method helps Sales Representatives streamline their workflow.
Imagine a scenario in which a salesperson is sitting in front of a customer who requests a quote to repair an engine. With our pre-built order templates, sales reps can instantly search the template and convert it into a quote in just one click, saving valuable time and increasing their efficiency.
Sales representatives often find it difficult to accurately price service solutions. This is primarily due to the use of product-centric ERP and CRM solutions which lack the flexibility needed for pricing services. From engineer hours to costly consumables, a flat rate is often applied. This is because pricing tools for services are lacking in determining the accurate cost of a service.
With Servicecpq's price engine, customers can use the right price methods and calculations for every item type included in their service. The flexibility to choose different price methods for various item types makes it a powerful tool for service businesses. In addition, your customers will have a clear understanding of your pricing, which eliminates any possibility of pricing creep at the time of billing.
Billing disputes, goodwill gestures, and cost absorption often lead to last-minute adjustments in service pricing. These issues can cause revenue loss and customer dissatisfaction. Our solution is to utilize clear, structured templates that provide customers with a consistent service view throughout sales, delivery, and billing. This means no more one-line service in your bill; everything your service needs is included while designing the offers.
Starting price
per year
Alternatives
with better value for money
Servicecpq reviews
Overall rating
5.0
/5
6
Positive reviews
100
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- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.5/10
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Servicecpq's key features
Most critical features, based on insights from Servicecpq users:
All Servicecpq features
Features rating:
Servicecpq alternatives
Servicecpq
Starting from
89
/user
Per year
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Servicecpq pricing
Value for money rating:
Starting from
89
/user
Per year
User opinions about Servicecpq price and value
Value for money rating:
Servicecpq support options
Typical customers
Platforms supported
Support options
Training options
Servicecpq FAQs
Servicecpq has the following pricing plans:
Starting from: $89.00/year
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Servicecpq?
Servicecpq has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Servicecpq support?
Servicecpq supports the following languages:
English
Q. Does Servicecpq offer an API?
Yes, Servicecpq has an API available for use.
Q. What level of support does Servicecpq offer?
Servicecpq offers the following support options:
Email/Help Desk, 24/7 (Live rep), Phone Support