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Spiff vs CaptivateIQ Comparison

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Overview

Spiff is a new class of commission software that combines the familiarity and ease-of-use of a spreadsheet with the power...

CaptivateIQ is the smartest, most flexible way to automate sales commissions and track sales performance.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

7200

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

126

5

4

3

2

1

97

24

4

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.8

781

5

4

3

2

1

660

118

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I love how I can always be up to date on my commissions without having to do the math myself. I still keep track of my commission myself to double check but Spiff has been great.
I am very happy with it. Certainly better than our previous method of tracking commissions.
I like that I can see an up-to-date report on what I can expect in terms of commission at any point. I like that the interface is simple and easy to use and connects directly with Salesforce.

Pros

My overall experience with Captivate IQ has been fabulous. I am impressed with its ease of use.
Fantastic - gets me the info I want in a timely fashion, and doesn't flood me with information unless I seek it out (and great that I have the option to).
Really love it's ease of use and clean UI - it's quick too and. As a user in 2020, that's super appreciated.

Cons

Sometimes pulls the wrong information/ doesn't always equal the correct commission.
If there were any differences it was hard to pinpoint. Having spiff has taken a lot of worry out of not being sure if commissions is correct.
The only thing I could complain about is that everything is linked to Salesforce so if something in Salesforce is not right then it will reflect in Spiff the same way.

Cons

Before we integrated this software, it was very difficult to see how the team came up with my commission (most of the times being wrong and having me audit all deals one by one).
The only aspect I dislike about using CaptivateIQ is how they name projects.
The only thing I can think of is submitting enquiries as that's the only thing I became stuck on.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features58
  • API
  • Accounting Integration
  • Activity Dashboard
  • Agency Commission
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Bonus Management
  • Commission Calculator
  • Commission Management
  • Commission Overrides
  • Commission Rules/Conditions
  • Commission Scheduling
  • Commission Statements
  • Compensation Management
  • Compensation Plan Modeling
  • Compensation Statements
  • Compliance Management
  • Contract Drafting
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispute Management
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Reward Programs
  • Employee Self Service
  • Financial Analysis
  • Flat Commissions
  • Forecasting
  • Goal Setting/Tracking
  • Incentive Management
  • Market Data Analysis
  • Multi-Currency
  • Organizational Charting
  • Payroll Management
  • Percentage Commissions
  • Performance Management
  • Performance Metrics
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Salary Planning
  • Search/Filter
  • Single Sign On
  • Sliding Scale Commissions
  • Split Commissions
  • Status Tracking
  • Third-Party Integrations
  • Tiered Commissions
  • User Management
  • Workflow Management
  • Total features45
  • API
  • Accounting Integration
  • Activity Dashboard
  • Agency Commission
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Bonus Management
  • Commission Calculator
  • Commission Management
  • Commission Overrides
  • Commission Rules/Conditions
  • Commission Scheduling
  • Commission Statements
  • Compensation Management
  • Compensation Plan Modeling
  • Compensation Statements
  • Compliance Management
  • Contract Drafting
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispute Management
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Reward Programs
  • Employee Self Service
  • Financial Analysis
  • Flat Commissions
  • Forecasting
  • Goal Setting/Tracking
  • Incentive Management
  • Market Data Analysis
  • Multi-Currency
  • Organizational Charting
  • Payroll Management
  • Percentage Commissions
  • Performance Management
  • Performance Metrics
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Salary Planning
  • Search/Filter
  • Single Sign On
  • Sliding Scale Commissions
  • Split Commissions
  • Status Tracking
  • Third-Party Integrations
  • Tiered Commissions
  • User Management
  • Workflow Management

Integrations

  • Total integrations28
  • Gmail
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations15
  • Gmail
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zoho CRM

User reviews that mention these apps

AB
AvatarImg

Arbenita B.

Computer Software, 501-1,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

CaptivateIQ logo

CaptivateIQ

Simple, modern and transparent commission tool

Reviewed 2 years ago

We have rather complex compensation plans and we used to manage all commission through excel sheets, and it was a hassle gathering the correct data from salesforce there and have every FLM confirm the final numbers. The previous way of doing it was just prone to errors. Now, I can review the statements with accurate data pulled directly from Salesforce, I can see previous months, overall team performance, etc.

Pros

As a manager, I get to review not just my own commission statement, but also those of team. Ever since we launched CaptivateIQ, this has been incredibly effortless to me. I can't describe how transparent, effortless and simple the tool is. Every month I look forward to reviewing the statements. Besides, the design is beautiful and easy on the eye.

Cons

Working in a sales organizations, we have monthly or quarterly spiffs I would love to able to include in the tool. While I am not entirely sure whether CaptivateIQ might be able to do this and whether this is something our organization has simply not looked into yet, we are currently managing SPIFFs in a different tool (workday). So reps do not see SPIFF amounts on their commission statemens on capitvateIQ but rather need to wait for it to show up on their payslip. Ideally, I would want this to be included in captivateIQ. It is possible this is already a feature, but we haven't enabled it.