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CaptivateIQ Pricing, Features, Reviews and Alternatives

CaptivateIQ product overview

What is CaptivateIQ?

CaptivateIQ is modernizing how businesses compensate their hardworking sales teams with an automated and flexible commissions solution. We believe that hard work should be rewarded and that there’s a smarter way to do that than with complicated spreadsheets.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

Documentation
Live Online
Videos
Webinars

CaptivateIQ pricing information

Value for money

4.7

/5

741

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CaptivateIQ features

Functionality

4.7

/5

741
Total Features42 2 categories

Most valued features by users

API
Third Party Integrations
Data Import/Export
Reporting/Analytics
Reporting & Statistics
Performance Metrics
Workflow Management
Agency Commission

Functionality contenders

CaptivateIQ users reviews

Overall rating

4.9

/5

741

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.23/10
Rating distribution

5

4

3

2

1

632

107

2

0

0

Pros
Really love it's ease of use and clean UI - it's quick too and. As a user in 2020, that's super appreciated.

AR

Anonymous Reviewer

My overall experience with Captivate IQ has been fabulous. I am impressed with its ease of use.

JA

James A.

Fantastic - gets me the info I want in a timely fashion, and doesn't flood me with information unless I seek it out (and great that I have the option to).

JL

Jeff L.

Cons
Before we integrated this software, it was very difficult to see how the team came up with my commission (most of the times being wrong and having me audit all deals one by one).

GK

Garry K.

The only aspect I dislike about using CaptivateIQ is how they name projects.

BT

Ben T.

The only thing I can think of is submitting enquiries as that's the only thing I became stuck on.

RB

Rebecca B.

Overall rating contenders

Overall Rating

Easy for a sales guy to follow

Reviewed a year ago

Transcript

Peter: I'm Peter, I'm a sales development representative, and I gave CaptivateIQ a five out of five....

RO

Ryan O.

Account Executive

Information Technology and Services, 201-500 employees

Review source

Overall Rating

Great software to plan comp and comm ahead of time

Reviewed a year ago

Transcript

Ryan O.: Hi, I'm Ryan. I'm an account executive in the information technology and software sales field...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A great tool that has found the sweet spot between functionality and simplicity

Reviewed 6 months ago

We use CaptivateIQ to automate variable compensation calculations, along with tracking sales performance against quota. Time spent every month performing calculations is reduced by more than 90%, while calculation accuracy has increased. Payees no longer need to wait 1-2 weeks after month close before seeing expected payment amounts. They now have the option of previewing updated pay statements in real time as deals close.

Pros

Easy for a single individual to administer the entire application. Successfully and intuitively mirrors excel functionality. Ease of integration with Saleforce CRM. Relatively easy to configure plans and troubleshoot any errors in calculation logic. Wealth of help articles and plan examples made available to customers in the product knowledge base. Pace and consistency in which the application receives updates.

Cons

Building custom reports is relatively convoluted compared to the rest of the application. Pay statement formatting and customization is functional, but a little basic.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Highly capable and scalable commission platform

Reviewed 6 months ago

We were taking 1-2 weeks to finalize commissions before trying to implement Xactly SimplyComp. CIQ helps us solve for faster calculations (1-2 days turnaround), as well as quick ASC606-compliant JEs for the accounting team.

Pros

CaptivateIQ is based on Excel formulas and logic. If you know how to model your commission structure in Excel, you'll feel at home in CaptivateIQ. When you run calculations on a monthly basis, they will take a couple minutes only. Due to the flexibility of the platform, "anything is possible" in terms of accommodating complex plans. The Implementation and CS teams have all been top notch, and willing to help.

Cons

The flexibility of the software can be a double-edged sword at times. There are a hundred ways to do everything, and just like a complex excel model, there will be unforeseen challenges that arise from time to time. As a fairly young company with fairly new people handling your implementation, the quality of your implementation may vary from person to person. The "white glove" implementation is worth it unless you have very simple comp plans.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SaaS rep using CaptivateIQ

Reviewed 2 years ago

n/a

Pros

Really like having transparency around how much I'm going to get paid, when, and based on what deals.

Cons

What could use the most improvement is showing me more intuitively where the data is. The UI right now takes a bit of digging around and seems like there is a lot of blank space.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best commission tool I've used

Reviewed 3 months ago
Pros

Super simple and straight forward to track your commissions. Great software!

Cons

Nothing to complain on here, this is a great software!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use, and incredible customer experience

Reviewed 2 years ago
Pros

The tool itself is incredibly intuitive to use if you come from a finance background. I could pick up everything really quickly because a lot of the design in mind is how you'd create formulas in Excel. On top of that, the customer service was unmatched. I had truly the absolute best on-boarding experience with them. Also they are rolling out new features like their plan management tool that saved me and the finance team a crazy amount of time not having to manually populate and send them one at a time.

Cons

They haven't built in short cuts that lets you mass edit columns into dates, currency etc. Could add in additional visuals to make it a bit prettier. Create the option of a real-time sync could be useful from a performance management perspective.

CaptivateIQ FAQs and common questions

CaptivateIQ has the following pricing plans:
Pricing model: Subscription


CaptivateIQ has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


CaptivateIQ supports the following languages:
English


Yes, CaptivateIQ has an API available for use.


CaptivateIQ integrates with the following applications:
Recurly, DocuSign, Salesforce Nonprofit Cloud, PostgreSQL, NetSuite, MySQL, Stripe, BambooHR, Salesforce Sales Cloud, SugarCRM, SAP Concur, Workday HCM, HubSpot CRM, Snowflake


CaptivateIQ offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, Chat

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