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CaptivateIQ
4.8
(781)

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CaptivateIQ: Automate. Motivate. Captivate.

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CaptivateIQ Pricing, Features, Reviews and Alternatives

CaptivateIQ product overview

Price starts from

7200

/user

Per year

What is CaptivateIQ?

CaptivateIQ offers the smartest, most flexible way to automate sales commissions. Our innovative platform helps companies automate the administration, calculation, reporting, analysis, and management of even the most complex, variable-based commission plans. It is the only sales commission platform that can centralize and enrich data from disparate data sources into one powerful platform while also providing unbeatable flexibility and scalability to meet the needs of your organization. Leading companies such as Carta, Gong, and Intercom rely on CaptivateIQ for their sales commissions process to drive faster close times, reduce costly payout errors, and maximize sales performance.

Key benefits of using CaptivateIQ

Automate commissions: Take the stress out of commissions. Save time, reduce errors, and maintain self-sufficiency with our intuitive interface, streamlined workflows, and logic-based commissions modeling platform.

Motivate sellers: Boost seller productivity to drive revenue. Give sales teams a commission experience they’ll love. Our suite of tools provide motivation to drive effective behaviors and transparency so reps can stay focused on results.

Captivate with insights: Turn your incentive program into a strategic lever. Set your business up for success with a robust reporting suite that can help drive smarter decision-making and improve compensation program efficiency.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

Documentation
Live Online
Videos
Webinars

CaptivateIQ pricing information

Value for money

4.7

/5

781

Starting from

7200

/user

Per year

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CaptivateIQ features

Functionality

4.7

/5

781

Total features

45

6 categories

Most valued features by users

Third-Party Integrations
Reporting & Statistics
API
Data Import/Export
Reporting/Analytics
Workflow Management
Customizable Templates
Performance Metrics

Functionality contenders

CaptivateIQ users reviews

Overall Rating

4.8

/5

781

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.2/10
Rating distribution

5

4

3

2

1

660

118

3

0

0

Pros
My overall experience with Captivate IQ has been fabulous. I am impressed with its ease of use.
Fantastic - gets me the info I want in a timely fashion, and doesn't flood me with information unless I seek it out (and great that I have the option to).
Really love it's ease of use and clean UI - it's quick too and. As a user in 2020, that's super appreciated.
Cons
Before we integrated this software, it was very difficult to see how the team came up with my commission (most of the times being wrong and having me audit all deals one by one).
The only aspect I dislike about using CaptivateIQ is how they name projects.
The only thing I can think of is submitting enquiries as that's the only thing I became stuck on.

Overall rating contenders

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Ryan O.

Account Executive

Information Technology and Services, 201-500 employees

Review source

Overall Rating

Great software to plan comp and comm ahead of time

Reviewed 3 years ago

Transcript

Ryan O.: Hi, I'm Ryan. I'm an account executive in the information technology and software sales field...

PD
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Peter D.

Sales

Computer Software, 201-500 employees

Review source

Overall Rating

Easy for a sales guy to follow

Reviewed 3 years ago

Transcript

Peter: I'm Peter, I'm a sales development representative, and I gave CaptivateIQ a five out of five....

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Austin H.

Computer Software, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great workflow and great onboarding

Reviewed 4 years ago

Commission processing time is down significantly, what used to take hours is now being done in one or less. Statements are quick to deploy and easy to understand. There is a lot more confidence in the plans as they are being administered systemically and not through multiple spreadsheets.

Pros

• Tool is powerful but simple to use. • It's possible to create some pretty complex rules within the engine, but where it really shines is in simplifying the data to payment process. • The onboarding process was phenomenal. [SENSITIVE CONTENT HIDDEN] really went above and beyond to make sure that all of my questions were answered and to make me a power user of the platform. • The formulas used for calculation are simple and familiar as they mimic Excel, and the syntax is easy to pick up as it also mimics Excel. Where it picks up its power is by allowing SQL database functions like joins, unions, table filters, grouping, etc.

Cons

• I spent some time wishing there was a better way to store "environment variables" during setup, rather than storing them as rows in a table. • I wish that there were automated emails that went out to an employee when the payment was "locked" (when the payment amount is approved by the administrator.) • I wish that there was more user hierarchy. For example, I can easily create "managers" who can view the payments queued up for their "employees" but the plan administrator is still the one to queue those up. It would be nice to give the manager final say in when the employee can see their plan and payment. • The dataloader tool requires a bit of data cleansing prior to popping it in, slight nuisance.

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Conner F.

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Game Changer

Reviewed 3 years ago

Overall we have had great success with CIQ. Managers love the approval process and Reps enjoy understanding exactly how they are being compensated. On the back end, we have enjoyed the increased understanding because of the reporting it allows us to have. As our teams grow we know we have the bandwidth to support them since CIQ is very scalable.

Pros

The best features that CIQ has given us are the automation and accuracy it brings to the table. That by far has helped my org know that commissions are done right the first time.

Cons

The feature I would like to see come out is a reporting and dashboard section that is easy to use and allow me to give access to the governing managers of those teams.

AR
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Verified reviewer

Computer Software, 201-500 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Review for CaptivateIQ

Reviewed 3 years ago

Good, no problems checking my information

Pros

Easy to use, very intuitive, and user friendly

Cons

I like everything so far, I only have use it few times

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Monica C.

Human Resources, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Valuable Stats at Your Fingertips

Reviewed 4 years ago

We used to have a person in our company whose sole job and responsibility is to track, compile, audit, and submit commission information for commission payout. This process was incredibly tedious and had the risk of errors and took at the very minimum 3 day turnaround once all the data was compiled. Since switching, we've been able to streamline and decrease the turnaround time!

Pros

From the beginning (and I mean the vetting process when deciding to switch to outsourcing commission management) CaptivateIQ has shown that they are a true partner vendor in the way that they really listened to what we needed and wanted from our commission vendor as well as how our commission is structured. When I log into my dashboard and view my statement, I see all the valuable information I need to understand my past performance and see where my potential payout will be.

Cons

Although the stats that I see are incredibly important (no fluff or unnecessary data), I do wish we had graphical representation of the stats so I can see trends and leading/lagging information.

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Conor W.

Computer Software, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Making the commission process much more transparent

Reviewed 3 years ago

My experience with CaptivateIQ has been great, as it's put time back in my day, ensured that I am paid correctly on time and has improved relationships with my manager/sales compensation team.

Pros

My favorite thing about CaptivateIQ is that it creates much more transparency within the commission process. I used to never know which meetings, opportunities, revenue etc. was being counted towards my quota because there was no easy way to tell how management was tracking it. This forced me to create multiple separate ways of keeping track of all my meetings, opportunities revenue etc. in a very manual way, so that I could then compare against my paycheck - which would then have to be retroactively fixed if there were any discrepancies. CaptivateIQ alleviates all of those problems by providing a clear line of site into what my commission will be, and allows me to fix anything that is incorrect before the commission statement comes out.

Cons

While using CaptivateIQ, there have been a couple times where the ability to "fix" or "raise my hand" about the commission being incorrect has been taken away, as their inquiry feature was not available for me for some reason. This required getting in touch with there support team to get everything fixed, which was a quick process as their support team was top-notch.

CaptivateIQ FAQs

Q. What type of pricing plans does CaptivateIQ offer?

CaptivateIQ has the following pricing plans:
Starting from: $7200.00/year
Pricing model: Subscription


Q. Who are the typical users of CaptivateIQ?

CaptivateIQ has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does CaptivateIQ support?

CaptivateIQ supports the following languages:
English


Q. Does CaptivateIQ offer an API?

Yes, CaptivateIQ has an API available for use.


Q. What other apps does CaptivateIQ integrate with?

CaptivateIQ integrates with the following applications:
Amazon Redshift, Recurly, DocuSign, Salesforce.org Nonprofit Cloud, PostgreSQL, NetSuite, MySQL, Stripe, BambooHR, Salesforce Sales Cloud, SugarCRM, SAP Concur, Workday HCM, HubSpot CRM, Snowflake


Q. What level of support does CaptivateIQ offer?

CaptivateIQ offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, Chat

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