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Cisco Umbrella Logo

Cisco DNS security is proven and deploys fast.

Table of Contents

Cisco Umbrella - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Cisco Umbrella overview

What is Cisco Umbrella?

Simple to deploy and manage, Cisco Umbrella's cloud-delivered security enables an immediate improvement in security and compliance posture. That's because DNS is at the heart of every internet connection request. Securing the DNS layer means blocking malicious domains, IP addresses, and cloud applications before a connection is ever established. Cisco Umbrella processes over 600 billion internet requests every day, leveraging the expertise of one of the world’s largest cyber threat intelligence teams, Cisco Talos. More than 30,000 organizations depend upon Umbrella DNS to deliver a fast, safe, and reliable internet experience that is simple to deploy and easy to manage.

A recent study by GigaOM ranked Cisco #1 in DNS-layer security, and our DNS security contributed to Miercom ranking Cisco #1 in the industry in its laboratory testing of SSE threat efficacy. When you are looking to build upon DNS-layer protection with additional user protection capabilities, including ZTNA, SWG, CASB, DLP, and more, see Cisco Secure Access. Cisco Secure Access features a single client, single manager, and single policy construct protection for multi-function internet access protection and integrated ZTNA and VPNaaS application access.

For years, Cisco has led the industry in protecting remote users. Out of all SSE vendors, only Cisco features a recursive DNS architecture. The real-world benefit of this architecture is that it lowers latency, improving your users' experience. Building upon this tradition of strong security for remote users, with Cisco Secure Access you can -- with a single policy -- enable user application access via ZTNA or our VPNaaS. Unlike with other solutions, your end users do not have to remember which applications are accessible via ZTNA and which require VPN, as application just works, transparently and automatically, without user selection. Another benefit, for administrators, is that when you are undertaking a zero trust project, you do not have to rollout ZTNA connections to every app, but you can take a phased approach. Also, you can rest assured if you discover you have legacy applications that will not work with ZTNA that you will have a practical fallback position.

Another differentiated real-world benefit that Cisco brings to the table is seamless access across networks. Imagine that your user is in an airport lounge on an airline's airport WiFi network, then at the gate, on the airport's central WiFi, then on an LTE or 5G connection while on the jetway or bus to the aircraft, and finally, on the aircraft's network once they are inside the plane. Only Cisco employs MASQUE and QUIC protocols for ZTNA to ensure seamless application access, without requiring reconnection, when a user is accessing an application while roaming across multiple networks.

If you take a demo of Cisco Umbrella DNS, you'll see for yourself that it is simple to deploy and provides one of the best "bang for your buck" enhancements to your security stack. And, if you elect to do a proof of value exercise for Cisco Secure Access, you'll discover not only the aforementioned ZTNA, VPNaaS, and CASB capabilities, but also how Cisco is employing artificial intelligence and machine learning not only for threat defense, but also to simplify policy creation and provide advanced data loss prevention capability. For instance, you can use our AI capability to identify sensitive M&A data, patent applications, and even to control ingress and egress of source code, by computer language.

Whether you are looking for a quick win to strengthen your current security stack, or are focused upon transitioning to a full SSE and a SASE architecture, Cisco empowers you to confidently meet today’s cloud security and networking goals.

Starting price


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Cisco Umbrella’s user interface

Ease of use rating:

Cisco Umbrella reviews

Overall rating

4.4

/5

17

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.88/10
Rating distribution

5

4

3

2

1

9

7

0

1

0

Pros
“And not only that, but also the traffic and DNS services are of very good quality.”
Verified reviewer profile picture

Ernesto B.

Digital Operations Manager

“My particular opinion is that it is a great tool from cisco since it is very intuitive. Also, Cisco adds a layer of DNS-based protection against malware, which is very useful.”
Verified reviewer profile picture

Leonardo M.

IT Reporting & Analytics

“I enjoy using Cisco and trust them with all patient information that is within the system and know that their information is protected.”
LY

Loganne Y.

Ultrasound Technologist

Cons
“Data leak prevention system is missing or inadequate. Reporting is too basic and generic.”

Verified reviewer

Anonymity request

“Product support since the company was acquired by Cisco has been inferior to the level of support provided by OpenDNS. Forced integration with Cisco mobile client is unwelcome.”
EP

Eli P.

Centralized Services Manager

“There are some negative changes that are expected when a smaller company is acquired by a large corporation.”
EP

Eli P.

Centralized Services Manager

Who uses Cisco Umbrella?

Based on 17 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Information Technology and Services
Hospital & Health Care
Primary/Secondary Education
Building Materials
Others

Use cases

Network Security
Cloud Security
Computer Security
Cybersecurity
Endpoint Protection

Cisco Umbrella's key features

Most critical features, based on insights from Cisco Umbrella users:

Threat intelligence
Remote monitoring & management
Incident management
Endpoint management
Threat response
Real-Time monitoring

All Cisco Umbrella features

Features rating:

Access controls/permissions
Activity tracking
Risk assessment
Compliance management
Reporting/Analytics
Endpoint protection
Firewalls
VPN
Threat protection
Third-Party integrations
Policy management
Network security
Monitoring
Event logs
Data security
Data loss prevention
Cloud application security
Audit management
Alerts/Notifications
Activity monitoring

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Cisco Umbrella support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat

Cisco Umbrella FAQs

Q. Who are the typical users of Cisco Umbrella?

Cisco Umbrella has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Cisco Umbrella support?

Cisco Umbrella supports the following languages:
English


Q. Does Cisco Umbrella offer an API?

No, Cisco Umbrella does not have an API available.


Q. What level of support does Cisco Umbrella offer?

Cisco Umbrella offers the following support options:
Email/Help Desk, Phone Support, Chat

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