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Indeni Pricing, Features, Reviews and Alternatives

Indeni product overview

What is Indeni?

Indeni uses SSH and APIs to access complex data within network devices and analyze it using knowledge crowd-sourced from the world. The knowledge is collected from online vendor knowledge bases, forums, user requests/recommendations and more. That knowledge is converted into signatures that are used by the software to identify misconfigurations before they happen.

Key benefits of using Indeni

  • True insight into configuration issues that can result in downtime in the future, together with clear, actionable instructions on how to fix them.
  • Preemptive maintenance of network devices.
  • Taking a proactive approach to network operations.
  • Complete visibility into assets - their models, add-on cards, software in use, etc.
  • Stay on top of support cycles, licensing and contracts - know when you need to take action long before you actually do.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    FAQs/Forum

    Training options

    Live Online
    Documentation
    Webinars
    In Person

    Indeni pricing information

    Value for money

    4.2

    /5

    13

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Indeni features

    Functionality

    4.3

    /5

    13

    Total features

    16

    8 categories

    Most valued features by users

    API
    Reporting/Analytics
    Activity Dashboard
    Alerts/Notifications
    Dashboard
    Compliance Management
    Alerts / Escalation
    Uptime Reporting

    Functionality contenders

    Indeni users reviews

    Overall Rating

    4.5

    /5

    13

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.89/10
    Rating distribution

    5

    4

    3

    2

    1

    6

    7

    0

    0

    0

    Pros
    The best part is it doesn't over alert like some products. If you feel like it does, you can very easily eliminate that alert based on your preferences.
    Customisation potential. Great graphing utility of stored data - useful for analysis.
    The app is easy to use and pretty intuitive. Custom support is good too, so that's another plus for the app.
    Cons
    IPS and DOS devices are missing (like Mcafee, Arbor). Vpn device entegrastions are also missing.
    Proactively warning me of issues before they occur, allowing me to focus on other work.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    It is a nice product. We could get the whole device info on a click. Management of devices is good.

    Reviewed 4 years ago
    Pros

    Alert generation mechanism and the way to manage by setting our own rules for device management. Setting up the environment and the functionalities are user friendly.

    Cons

    The time to do the interrogation of devices. But I guess the mechanism behind it and the process it is doing at the background to hit the device, process the info and to bring it up on a click is so good and quicker than the time it should take on other systems.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Identify and solve problems with monitoring capabilities.

    Reviewed 4 years ago

    Great device problem solving application.

    Pros

    'Indeni' comes with great customer support and simple user-interface. very easy to setup because it doesn't require higher system requirements. It consist valuable features such as Dashboards, Ticketing systems, Performance benchmarks, Email & Phone notification facilities, Analysis Reports, Device summary reports. Currently i'm working with windows platform. But it works with Mac also. Price packaging are Quote based and affordable and compatible for any business type(large or medium). Also training materials are very good and they provide live support for users if they need any help.

    Cons

    I didn't catch any issues so far. Actually it helps to fix problems very fast. Love it.!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    My views of indeni

    Reviewed a year ago

    My overall use was a positive experience.

    Pros

    What I liked most about this product is it's uses.

    Cons

    What I didn't like is the simplicity it could be a little more intrusive.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    A fantastic tool for reducing workload and increasing uptime

    Reviewed 4 years ago
    Pros

    Simple Graphical interface Customisable alerts Great support staff Easy to set up and use Customisation potential Great graphing utility of stored data - useful for analysis

    Cons

    False positives alerts need further work Device backups removed from product - will be re-introduced at some point

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    This product will save yourself from unexpected outages for sure!

    Reviewed 4 years ago
    Pros

    This product is quite amazing in the information it can discover and alert on. It finds issues typical SNMP based solutions don't find. The best part is it doesn't over alert like some products. If you feel like it does, you can very easily eliminate that alert based on your preferences.

    Cons

    I would say what I least like about it is that it doesn't support LDAP based accounts and can be a little lacking in the breadth of products supported. To their credit it is a specialty product not a bunch of standard MIBS.

    Indeni FAQs and common questions

    Q. What type of pricing plans does Indeni offer?

    Indeni has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Indeni?

    Indeni has the following typical customers:
    Large Enterprises, Mid Size Business


    Q. What languages does Indeni support?

    Indeni supports the following languages:
    English


    Q. Does Indeni offer an API?

    Yes, Indeni has an API available for use.


    Q. What level of support does Indeni offer?

    Indeni offers the following support options:
    24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

    Common Indeni comparisons

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