Indeni Pricing, Features, Reviews & Comparison of Alternatives

Indeni

The Automation Platform for IT

4.5/5 (12 reviews)

Indeni overview

What is Indeni?

Indeni uses SSH and APIs to access complex data within network devices and analyze it using knowledge crowd-sourced from the world. The knowledge is collected from online vendor knowledge bases, forums, user requests/recommendations and more. That knowledge is converted into signatures that are used by the software to identify misconfigurations before they happen.

Think of your most recent outage, the root-cause analysis that followed and the recommendations. Wouldn't you want a system to implement those recommendations for you so that you're never caught off guard again? That's essentially what Indeni does for you.
indeni.com

Pricing

Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, United Kingdom

Supported languages

English
Indeni screenshotIndeni Knowledge Platform for ITIndeni screenshotIndeni screenshotIndeni screenshotIndeni screenshot

Indeni user reviews

Excellent
6

Very good
6

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.3
  4.4
  4.6
  4.8
Arun David Johnson

It is a nice product. We could get the whole device info on a click. Management of devices is good.

Used daily for less than 6 months
Reviewed 2018-03-22
Review Source: Capterra

Pros
Alert generation mechanism and the way to manage by setting our own rules for device management. Setting up the environment and the functionalities are user friendly.

Cons
The time to do the interrogation of devices. But I guess the mechanism behind it and the process it is doing at the background to hit the device, process the info and to bring it up on a click is so good and quicker than the time it should take on other systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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jayathi ruwandi

Identify and solve problems with monitoring capabilities.

Used daily for 1-2 years
Reviewed 2018-09-14
Review Source: Capterra

Great device problem solving application.

Pros
'Indeni' comes with great customer support and simple user-interface. very easy to setup because it doesn't require higher system requirements. It consist valuable features such as Dashboards, Ticketing systems, Performance benchmarks, Email & Phone notification facilities, Analysis Reports, Device summary reports. Currently i'm working with windows platform. But it works with Mac also. Price packaging are Quote based and affordable and compatible for any business type(large or medium). Also training materials are very good and they provide live support for users if they need any help.

Cons
I didn't catch any issues so far. Actually it helps to fix problems very fast. Love it.!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Easy to use

Used occasionally for free trial
Reviewed 2018-06-29
Review Source: GetApp

Pros
The app is easy to use and pretty intuitive. Custom support is good too, so that's another plus for the app.

Cons
I do not like the pricing. Perpetual licensing would be more appealing to us. Other than that no complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Peter Lyndley

A fantastic tool for reducing workload and increasing uptime

Used daily for 1-2 years
Reviewed 2018-03-22
Review Source: Capterra

Pros
Simple Graphical interface Customisable alerts Great support staff Easy to set up and use Customisation potential Great graphing utility of stored data - useful for analysis

Cons
False positives alerts need further work Device backups removed from product - will be re-introduced at some point

Rating breakdown

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Ease of use
Features
Customer support

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Anonymous

This product will save yourself from unexpected outages for sure!

Used weekly for 1-2 years
Reviewed 2018-03-28
Review Source: Capterra

Pros
This product is quite amazing in the information it can discover and alert on. It finds issues typical SNMP based solutions don't find. The best part is it doesn't over alert like some products. If you feel like it does, you can very easily eliminate that alert based on your preferences.

Cons
I would say what I least like about it is that it doesn't support LDAP based accounts and can be a little lacking in the breadth of products supported. To their credit it is a specialty product not a bunch of standard MIBS.

Rating breakdown

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Ease of use
Features
Customer support

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Indeni pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Indeni offer an annual or multi-year subscription based pricing model. The annual cost is based on the number devices covered (both physical and virtual assets are counted as devices).

Contact Indeni directly for pricing information.

Indeni features

API
Activity Dashboard
Alerts / Escalation
Automatic Notifications

Access Control (175 other apps)
Activity Tracking (125 other apps)
Auditing (121 other apps)
Collaboration Tools (111 other apps)
Compliance Management (126 other apps)
Data Import/Export (164 other apps)
Data Visualization (123 other apps)
Drag & Drop Interface (124 other apps)
Monitoring (268 other apps)
Real Time Data (116 other apps)
Real Time Monitoring (146 other apps)
Reporting & Statistics (195 other apps)
Search Functionality (116 other apps)
Third Party Integration (232 other apps)
User Management (110 other apps)
Workflow Management (138 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Indeni

Key features of Indeni

  • Automatic root cause analysis
  • Proactive configuration analysis
  • Preemptive maintenance
  • Inventory report
  • Network asset reporting
  • Configuration checks
  • Check Point firewall configuration analysis
  • F5 LTM/GTM configuration analysis
  • Cisco routers configuration analysis
  • Cisco switches configuration analysis
  • Fortinet Fortigates configuration analysis
  • Juniper SRX/SSG configuration analysis
View All Features

Benefits

True insight into configuration issues that can result in downtime in the future, together with clear, actionable instructions on how to fix them.
Preemptive maintenance of network devices.
Taking a proactive approach to network operations.
Complete visibility into assets - their models, add-on cards, software in use, etc.
Stay on top of support cycles, licensing and contracts - know when you need to take action long before you actually do.