Jamf Pro vs Fleetsmith

ManageEngine Mobile Device Manager Plus

ManageEngine Endpoint Central

AI-powered platform that unifies identity, endpoints, and compliance—giving IT teams time and control back.

ManageEngine Mobile Device Manager Plus is easy to deploy and secures thousands of mobile devices within your organization.

Endpoint Central (formerly Desktop Central) from ManageEngine is an integrated desktop & mobile device management application that enables the centralized management of desktops, servers, laptops, tablets & smartphones.

IT-Systemadministrator

support can be slow at times which is a bit annoying.

Lead Product and Design Manager

I'm writing this as my coffee gets cold, I'll keep it short, it's nice to see that the support team has an idea of what they're doing, they were helpful in resolving a connectivity problem I had been dealing with.

Technology Specialist/IT

Every time we call their support or chat with them, we receive exceptional support.

Jamf Pro is a comprehensive mobile device management tool for IT pros to manage, deploy and secure their Macs, iPads, iPhones and Apple TVs.

Access Controls/Permissions

Access Management

Active Directory Integration

Activity Dashboard

Alerts/Escalation

Alerts/Notifications

Application Management

Asset Lifecycle Management

Asset Tracking

Audit Management

Automatic Patch Deployment

Automatic Scans

Automatic User/Device Recognition

Compliance Management

Compliance Tracking

Configuration Management

Credential Management

Customizable Branding

Customizable Reports

Customization

Dashboard

Data Import/Export

Data Management

Deployment Management

Device Management

Encrypted Password Storage

Endpoint Management

Inventory Management

IT Asset Tracking

IT Reporting

Maintenance Management

Mobile Access

Multi-Factor Authentication

Multi-Language

Network Wide Management

Patch Management

Policy Management

Real-Time Notifications

Remote Access/Control

Reporting & Statistics

Security Management

Self Service Portal

Single Sign On

Software Management

SSL Security

Supplier Management

Third-Party Integrations

User Management

User Provisioning

Vulnerability Scanning

Workflow Management

Reviewers indicate Jamf Pro offers robust features that some feel justify its higher price, and some users say it delivers value for large organizations. However, users report high costs, mandatory training fees, and challenges for smaller companies.

Value for money

By industry, Jamf Pro reviewers are most commonly professionals in education management (24%). The most frequent use case for Jamf Pro cited by reviewers is mobile device management (72% of reviewers).

Jamf Pro

Web-based

iPhone

iPad

Windows

Workspace ONE

Cisco Meraki

FileWave

Mosyle Business

Ivanti Neurons for MDM

Addigy

SimpleMDM

Jamf Connect

IBM Security MaaS360

iOS, iPadOS & tvOS

 macOS

Occasional bugs and troubleshooting challenges

72% of reviewers feel negative about Jamf’s bugs and issues. Some users report encountering unresolved product bugs, compatibility problems, and confusing error messages. They say troubleshooting can be tedious, sometimes requiring workarounds or extensive forum searches. Reviewers mention that support for certain issues is inconsistent, and fixes may not be timely. They find that balancing new features with bug resolution is sometimes lacking, and minor glitches can disrupt workflows. Some users feel that documentation and community resources are not always sufficient for addressing complex problems.

High cost and upfront fees

ICT Architectures and Operations Director

The user interface feels dated and "click-heavy," and the premium price tag is becoming harder to justify against modern, all-in-one competitors.

50% of reviewers feel negative about Jamf’s pricing. Some users report that the software’s cost is higher than many competitors, making it difficult for smaller organizations to justify or afford. Reviewers mention that mandatory upfront training fees and expensive certifications add to the overall expense. They say the price per device can be a barrier, especially for those managing large fleets or operating with limited budgets. Some reviewers feel that ongoing costs and the crowded marketplace make it challenging to maintain Jamf as their preferred solution.

Extensive peer assistance network

100% of reviewers feel positive about Jamf’s community support. Reviewers appreciate the active and knowledgeable JamfNation community, saying it provides quick answers and practical solutions for a wide range of issues. They find the community forums, user conferences, and self-service resources invaluable for troubleshooting and learning. Some users say the willingness of other admins to share experiences and best practices makes onboarding and ongoing use much easier. They indicate that community input often influences product improvements, and the supportive environment helps bridge knowledge gaps, especially for new users or those with unique deployment needs.

Streamlined mass deployment process

95% of reviewers feel positive about Jamf’s deployment features. Reviewers appreciate the ability to automate and standardize software and device rollouts across large Apple environments. They say Jamf’s tools make it easy to deploy apps, updates, and configurations to multiple devices with minimal effort. Some users find that zero-touch deployment and integration with Apple’s DEP and VPP programs save time and reduce manual setup. They indicate that the deployment process is intuitive, supports both company-owned and BYOD devices, and helps IT teams respond quickly to changing requirements.

Comprehensive Apple device control

Manager

The software provided a centralized platform for managing and securing Apple devices, making it easy to deploy, configure, and monitor devices at scale.

93% of reviewers feel positive about Jamf’s device management capabilities. Reviewers indicate that Jamf provides robust tools for managing large fleets of Apple devices, including granular policy enforcement, app deployment, and security compliance. They appreciate the centralized management console, which simplifies configuration and monitoring across multiple device types. Some users say integration with Apple services and zero-touch deployment options streamline onboarding and maintenance. They find that automation features and remote management save significant time, allowing IT teams to efficiently support users and maintain device health with minimal manual intervention.

Owner

It stands out as one of the most reliable tools for handling macOS and iOS environments, making tasks like deployment, updates, and security much more efficient.

Senior IT Engineer

It offers all sorts of controls and streamlines deployment of Configuration Profiles or Policies.

We use Jamf at our company to help manage all of our Apple devices, specifically Macbooks.

Senior Desktop and AV Technician

Jamf has enabled us to manage out fleet of staff and student Macs with ease, offering super support for day-1 features every year, and smoothing out all sorts of device restriction/interaction scenarios, along with app deployment

Computer Support Technician

The deployment of configuration profiles and custom enrollments is extremely useful.

Some part of the interface are a bit dated and lacks flexibility.

Many users say it saves significant time and simplifies IT workflows once fully set up.

Help Desk Manager

It makes it almost impossible to be an admin of the platform without a certification or some background in dev work.

It made setup of new devices much easier and updating of existing devices easy as well.

Specifically deployment of custom enrollment profiles was great.

Tech Support

We had to use other product for windows and chromebooks.

IT and Process Manager

Customer support needs ages to answer and if they do they refer you to some random article.

I liked the feature set and full range of capabilities when it came to device management.

This isn't really a problem with Jamf, it just that we had to use several MDM suites

HR Coordinator

Some of the setup and integration was a bit tricky.

Security Specialist

Being Apple centric, on the other hand, even if it allows this full compatibilty makes it not always adoptable in any company, which may have not only apple devices in its environment.

Director of Plumbing

Doesn't always want to connect to the device and push the updates as needed or connect with adding new devices.

It does what it should most of the time, but sometimes things feel slower or more complicated than needed.

the interface is kinda confusing sometimes and not very intuitive.

The interface was a little clunky at the start, and we had some teething issues with device connectivity, but these issues have all gone away in recent times.

Administrator

You can do more and specific things for the iOS Devices.

IT Support Engineer

They have great Device Management, and seem to be a good value for money.

It has a user-friendly interface, allowing to understand quickly what is the status of the device environment.

The platform offered extensive device management features and provided granular control over configurations, security policies, and app deployment.

It has a fast communication with teh device.

I like how easy it is to onboard a new computer through JAMF.

Desktop Support Engineer

Compared to other MDM systems our company has leveraged over the years, JAMF is definitely the only MDM system for Apple devices!

As a healthcare organization, JAMF allows us to not only stay secure, but also to stay mobile!

The interface could be more intuitive, and some functions are not as streamlined as we'd like.

NOC Manager

I have become a certified user and use it on a daily basis to manage our Macs.

Developer

The interface can be overwhelming for new users and requires time to get used to.

It is a good service for us, and it has worked well.

IT Technician

It was a really good experience being able to use Jamf for my MDM devices.

The platform also facilitates easy enforcement of IT policies, making it a suitable choice for companies striving to ensure compliance with their policies.

The ease of use and robust features make managing our Apple devices efficient.

The centralized management capabilities and automation tools contributed to improved efficiency and enhanced device security.

Desktop Support Supervisor

Device enrollment, app deployment and updates is very simple. If I encounter an issue, the customer service is also very exceptional.

Technical Support engineer

Support team is so knowledgeable and helpful with instant responses.

We only use for iPads and Apple TV's and I am easily able to manage there without any major issues.

Technical Support Manager

Deployment of Jamf Pro finally gave us visibility of IT assets that had previously been categorized as ghost IT.

User experience is pretty dated at this point, which can be a bit of a barrier to usage outside of IT teams.

Really the only two dislikes I have is the apps not updating with me forcing the update and the price.

IT Security Manager

I appreciated Jamf Pro's user-friendly interface and robust features that streamlined device management.

info tech support consultant

lots of overhead and training is necessary but as you get more training these cons disappear before your eys.

IT Support Specialist

It's extremely expensive for the Pro version and technically isn't an all in one solution, because if you have non apple devices in your organization which you need to manage (which is most certainly the case), you'll need to use another MDM system.

User Interface

Deployment

Customer Support

Mac Management

Pricing

Admin Management

Bugs and Issues

Integrations

Small Business

Large Enterprises

Mid-size Business

Freelancers

Jamf

TeamViewer ONE

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

ServiceNow

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to  automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

Atera

Atera is a cloud and mobile-based IT management platform that combines RMM, helpdesk, and ticketing with AI to optimize organizational efficiency at scale.

Fleetsmith is a cloud-based mobile device management solution designed to help small to midsize enterprises automate deployment, as well as security and compliance for iOS-based devices. The platform enables users to manage tasks, processes, device configuration, security, and patch application.

Remote Update/Installation

Reporting/Analytics

Secure Data Storage

Wireless Internet Access Control

Fleetsmith

Intelligence

Managed

Chief Technology Officer

Under Apple's ownership the security standards are high, and they are slowly adding functionality back in, so it might return to greatness.

Jamf Pro vs Fleetsmith Comparison (2026)

Jamf Pro

Fleetsmith

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives