ManageEngine Mobile Device Manager Plus vs ManageEngine Endpoint Central Comparison

Data Management, Inventory Management, Endpoint Management - I mainly concentrated on these features which were actually a bottleneck of our daily operations and ManageEngine managed to come into rescue.

Taking full control for already enrolled devices requires factory resetting the device, i found this to be very challenging especially for remote devices.

Ease of use and customer service was perfect, got back to me every time and quickly

Loved to use ManageEngine there was nothing to dislike

super easy to setup trail, 100% no need read any docs (with some experience with MDMs), super fas device deployment

ManageEngine Mobile Device Manager Plus has old-fashion interface...

Greetings from ManageEngine! Thank you for using our product! We are sorry that you are facing issues with the UI. We're constantly striving to improve and make it even better. For further queries reach out to us at mdmcloud-support@manageengine.com

The product was easy to configure, with excellent support from the ManageEngine team

Apple integration; while this isn't ManageEngine's fault, it is not easy to roll out to Apple devices.

Hello Tim, Greetings from ManageEngine! We hope MDM has eased management of mobile devices in your enterprise. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

ManageEngine Mobile Device Manager Plus is loaded with options. I use the MDM system to manage multiple, mission-critical, devices and cannot afford problems. Thankfully, I have experienced no issues and can rest easy while the MDM looks after things for me. As well, the staff at ManageEngine are quick to respond and provide many training opportunities. I highly recommend ManageEngine MDM.

Because ManageEngine offers so many options, it can be confusing to navigate. However, training videos are available and always free.

Robust features and ease of use made ManageEngine MDM a pleasure to use.

So far the there is nothing that has left me with a negative experience

Greetings from ManageEngine! Thanks for using the product. We are happy to know that MDM is helping with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

I appreciated the ease of set-up and use of the software.

Tech support is very very slow. That's the only con I could ever have. They take at least 4 business days just to reply to your initial email.

We recently implemented ManageEngine to easily manage our devices, create uniformity, and enhance security. After using the product for roughly a month now, we are very please with the results. Our team quickly embraced the idea's and have had great success. The front end interface is clutter free and customizable. The backend offers an abundance of control and analytics. We love the ability to remotely manage our devices including remote control when needed. Lastly, small business prices under 26 devices is FREE.

Customer service lacks due to lengthy response times and language barriers. While chat support is available, it can be difficult to communicate the problem/solution. In addition, when phoning for support or sales, the phone system is difficult couple with extended wait times.

From an end user point, it is so much easier to get devices enrolled in ManageEngine MDM.

Currently there is no option to have profiles automatically updated to all enrolled devices, you either have to add the devices to group and update the group, or manually update each handset individually.

Lo sencilla de manejar que es su interfaz y como puedo distribuirle cualquier tipo de contenido, aplicación y asignarle los roles o perfiles a los distintos usuarios.

Me gusta todo de ManageEngine Mobile Device Manager Plus, es una plataforma completa, que suple todas mis necesidades.

I appreciate how many features ManageEngine Mobile Device Manager Plus has and gives me a full depth of control over my mobile devices.

The initial set up was a bit of an issue, but this was less of an issue with ManageEngine and more on the end of Apple. ManageEngine support was actually really helpful in resolving the issue and helping me make sure the Apple connectivity was properly configured.

I have used Maas360, SOTI, Knox Manage, and now ManageEngine. ManageEngine is by far the best one I have used for ease of use, support, and cost. Their support team is the most responsive I have dealt with when it comes to any support for any software I have ever used.

I didn't like the kiosk feature, so I voiced my concern and suggestions. They are actually going to implement my request and have even seen a demo of what it will look like when released soon. It looks great and has addressed any concerns I had with the kiosk feature.

ManageEngine MDM goes beyond the features of other MDM solutions, offering comprehensive device management, effortless app distribution, robust security, and more, all under one roof. Even non-technical users will find it a breeze to use. Whether you're managing Android, iOS, or Windows devices, ManageEngine MDM has you covered, providing seamless control across all platforms. Say goodbye to manual app installation! ManageEngine MDM lets you distribute apps automatically across any device, saving you valuable time and resources.

While easy to use, the web console's interface could benefit from a bit of modernization. It's not a deal-breaker, but a fresh look would be nice.

It's very important to be able to control the devices in a school. ManageEngine provides this to my satisfaction.

The software requires some studying before you understand it. If you aren't sure about a feature, it takes a while to see it in use on a device, which can be troublesome. I would like to be able to access previous profiles and implement them again but I haven't found a way yet.

Ease of use and integration into our products

There was nothing we didn't like about the software.

We tried building an MDM internally but ultimately we sank too much money and time into the project and ended up with something that was maybe 1/10th as good as ManageEngine. What I enjoy the most about ManageEngine is the amount of features their software has and the controllability they give you to personalize everything.

Honestly there is nothing I can really think of that would be a least liked feature, which I know doesn't sound too believable but I've used other platforms before and there's nothing close to what ManageEngine has.

Quick and easy deployment to all mobile devices. Easy to use console, navigation and visibility. Great work!!!

#MEMDM not working on all older versions of Android OS.

Hello Shaun, Greetings from ManageEngine! MDM Cloud can be used for managing lower versions of Android, though we recommend managing devices running Android 4.0 or later. If you had any difficulty in managing devices running older versions, write to us at mdmcloud-support@manageengine.com

We operate in the healthcare sphere, where compliance with HIPPA/HITECH is a MUST. ManageEngine Mobile Device Manager Plus allows me to ensure that all of our mobile devices are compliant with our security and compliance properties. We had been utilizing two separate platforms to achieve our compliance goals, however ManageEngine simplifies the the task with one product.

I'd like to see some integration with AWS and GSuite for SSO. The ability to scan devices for Electronic Personal Health Records (ePHI) would be welcomed

Easy to use and ManageEngine has a lot of information on their web page to configure and create profiles to our mdm devices.

The compatibility with some devices but it depends not only of MDM software. I think is an issue with other platforms specially with android and multiple manufacturer of the mobile device.

Enrollment of devices is fairly easy, from script that can be run through the Configuration Profiles on Endpoint Manager and Geo tracking always seemed to be accurate.

Once a device is enrolled, it can be hard to find it to assign a user.

Greetings from ManageEngine! Thank you for using our product! Can you please elaborate on the issue that you are facing while assigning a user? For further assistance reach out to us at mdmcloud-support@manageengine.com

ManageEngine MDM allows us to keep all our devices in security contention by ensuring the devices are always up to date with software and security patches.

Can be hard to navigate round the GUI at times.

Greetings from ManageEngine! Thanks for using our product. Our team is working on improving the UI. For future queries, write to us at mdmcloud-support@manageengine.com.

Android easy to deploy using a QR code for EMM token Remote control on Android

iPhones not easy to deploy. Required having to buy a Mac for using Apple Configurator. Navigating around the system is complex and not as easy as expected

Hello Kenny, Greetings from ManageEngine! You can actually deploy iPhones without a Mac using Apple Business Manager (explained in the link below). http://bit.ly/mdm-abm Could you elaborate on the licensing issues you faced? I'll ask my team to look into it. You can write to us at mdmcloud-support@manageengine.com

I was very impressed with the ease of use and setup.

I found some of the more complex processes required a bit more effort

MDM has been very helpful for our company, especially lately. Prior to remote work we only used MDM on mobile devices, now we see the need to use it on all of our work from home endpoints. It has made if very easy to track and remote wipe devices when needed.

In my small evaluation window, I haven't found anything that I didn't like about the MDM Plus add-on.

Greetings from ManageEngine! Thanks for using the product. We are happy to know that MDM is helping you with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

Easy to navigate and very quick. I've tried a few others and couldn't get things set up and ready to go as easy as I could with ManageEngine.

Hello Keith, Greetings from ManageEngine! We hope MDM has eased mobile device management in your enterprise. In case of future queries, you can mail us at mdmcloud-support@manageengine.com

ManageEngine Desktop Central is a good tool for Administrators. It integrates with ManageEngine Service desk and can be used to inventory computers, remote support for computers and many more.

ManageEngine Desktop Central took some configuring and help from Manage Engine support to get integrated with ManageEngine Service Desk

Hello Roy, Greetings from ManageEngine! We're glad you like the multifariousness of Desktop Central. We hope our product integration with ManageEngine ServiceDesk Plus has aced in helping you with endpoint management and faster ticket resolution. If you require further assistance with the product configuration, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

ManageEngine Endpoint Central desktop management

Not yet found which can be treated as least like. Almost ok

Centralized management and visibility of patch status, including third party products is great. The inventory reports out of the box work well. It takes some time to get set up. Deploying via remote agent never worked correctly, but via GPO worked just fine.

Remote deployment would have been nice. Several of the user guide articles seem to be out of date. Lots and lots of settings to wade through.

Integration with their existing Mobile Device Manager software was automatic and immediate. It was very simple and easy to use. Setting up configurations for automatic software deployment and updates are also very easy.

There is no anti-virus integration that I have seen. This is the only real con so far. Otherwise everything works very well.

The available features on Endpoint Central

The ManageEngine Endpoint Central is user friendly.

ME Desktop Central gives me total control over every device in our organization -- desktop and mobile -- whether in a domain or workgroup, including both Windows, Mac, Android and Linux. Deploy configurations, software and even OSes. Connect remotely to user sessions or command prompt and even Windows registry. Patch management is top notch! Mobile Device Management is second to none (UEM Edition). Works well with the new features included in Windows Endpoint Management Portal (formerly Intune).

ManageEngine Desktop Central has absolutely zero cons.

Cloud version. Patch management, configurations & software deployment.

OS Deployment, NextGen Antivirus, mobile device management, Reporting

Product features like MDM , Patch management ,Remote control etc

so far all good with manageengine endpoint central

Software Deploy, manage device mobile, patching

The product is very intuitive, and easy to use

Cloud version available. Free up to 25 devices. It covers several parts of IT management from asset management to patching.

Versioning and licensing seem to be confusing to me.

Ease of use Multiple features Complete Solution for organization management

Minor issues with upgrades Integration with other ManageEngine products

For overall, ManageEngine Endpoint Central is excellent with an affordable price compared to others. This product greatly assists us in managing all endpoints. We also use Service Desk Plus, which further helps us manage our assets.

In integrating with IT infrastructure, it takes considerable time for companies that use many third-party applications.