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SiteGround
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Server monitoring and vulnerability management tool
Table of Contents
SiteGround - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2025
SiteGround overview
What is SiteGround?
SiteGround is a cloud-based vulnerability management tool that helps businesses leverage AI technology to monitor and identify potential issues across servers. The application automatically prevents botnet attacks across all servers to prevent unauthorized access and secure other hosting resources. Using SiteGround’s control panel, organizations can perform automatic backups and encrypt confidential information through Secure Sockets Layer (SSL) protocols. It allows managers to create on-demand backups of sites, add collaborators on the platform, and configure their access permissions. With the WordPress Starter plugin, users can add various functionalities and widgets, such as contact forms, portfolio, or online stores, across their website. SiteGround provides a staging tool, which enables developers to create a testing environment of their sites and perform updates before pushing them live across the business website. The software also helps users forecast potential issues and resolve them according to requirements.
Who uses SiteGround?
By industry, SiteGround reviewers are most commonly professionals in marketing and advertising (23%). The most frequent use case for SiteGround cited by reviewers is vulnerability management (100% of reviewers).
What do users say about SiteGround pricing?
Most users consider SiteGround to provide good value for money, especially with first-year discounts, and they appreciate the comprehensive features. Some users report that high renewal prices and costs for advanced features can be a drawback.
What are the most popular integrations for SiteGround?
The SiteGround integration most frequently cited by reviewers is WordPress, a website builder product rated 5.0 out of 5 for its integration with SiteGround.
Starting price
Alternatives
with better value for money
Pros & Cons
Assistance
Reliability
Optimization
Affordability
SiteGround’s user interface
SiteGround pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.6
Ease of use
4.6
Customer support
4.5
Reviews sentiment
What do users say about SiteGround?
Reviewers indicate SiteGround’s customer support is responsive, knowledgeable, and available in multiple languages, with many valuing the fast resolution of issues. They find the support process can be tedious to access and say the quality has declined for some, but most still consider it a strong point. They appreciate the user-friendly dashboard and helpful setup assistance for beginners.
Users report SiteGround’s hosting is reliable, fast, and optimized for WordPress, with easy management tools and strong security. They think the initial pricing is attractive, but renewal costs are high, leading some to switch providers after the first term.
Select to learn more
Who uses SiteGround?
Based on 71 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
SiteGround's key features
Most critical features, based on insights from SiteGround users:
All SiteGround features
Features rating:
SiteGround alternatives
SiteGround
Starting from
No pricing info
Nessus
Starting from
4000.20
One-time payment
vRx
Starting from
499
Per month
CloudJacket MDR
Starting from
20
Per month
SiteGround integrations (1)
Integrations rated by users
We looked at 71 user reviews to identify which products are mentioned as SiteGround integrations and how users feel about them.
Integration rating: 5.0 (6)
“Wordpress worked reliably on a shared hosting, however I started getting notices about cpu usage even though my website is medium sized and has few visitors per month (4k at the time)”
“Because I'm a CMS-Based developer, I can't help but notice how streamlined WordPress installation with SiteGround. It's as if they already know what you want to do.”
Davide B.
Manager
SiteGround customer support
What do users say about SiteGround customer support?
Customer support rating:
We analyzed 31 verified user reviews to identify positive and negative aspects of SiteGround customer support.
Widespread user sentiment highlights SiteGround's customer support as fast, friendly, and highly effective in resolving issues.
A number of users appreciate the 24/7 availability and multilingual support, making it easy to get help anytime, anywhere.
Multiple users value the knowledgeable, professional, and approachable support team, especially when setting up or troubleshooting.
Support options
Training options
To see what individual users say about SiteGround's customer support, check out the review snippets below.
“SiteGround has one of the best customer support, they have a great ticket system allowing for keeping track of issues.”
Mebin J.
Team Lead
“The few times that I have had a problem (and that they have been caused by touching what I should not), your customer service has solved it for me in a moment as soon as I open the ticket of the consultation.”
Jose P.
CEO
“It's amazing. If I ever have had a complaint or an issue, I have spoken to their customer service and they solve my problem within minutes - EVERY time.”
Alexandra A.
Managing Director
SiteGround FAQs
SiteGround has the following typical customers:
Freelancers, Small Business
These products have better value for money
Q. What languages does SiteGround support?
SiteGround supports the following languages:
English
Q. Does SiteGround offer an API?
No, SiteGround does not have an API available.
Q. What other apps does SiteGround integrate with?
SiteGround integrates with the following applications:
WordPress
Q. What level of support does SiteGround offer?
SiteGround offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base
