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UserLock
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-Factor Authentication and Access Management
Table of Contents
UserLock - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
UserLock overview
What is UserLock?
UserLock brings modern identity & access management (IAM) to on-premises and hybrid Active Directory. It protects logins to corporate networks and SaaS applications by layering security around the on-premises AD identity. With multi-factor authentication (MFA), single sign-on (SSO), and context-aware access controls, UserLock is low-friction for end users and simple to manage for IT teams.
Deployed on-premise, right alongside Active Directory, UserLock helps IT secure, monitor, and respond to all user access: Windows login, remote desktop connections (RDP and RD Gateway), IIS sessions, VPN connections, and SaaS.
Administrators gain real-time visibility and control over user sessions to stop account sharing, limit concurrent logins, and respond instantly to suspicious activity.
Detailed auditing and reporting support compliance with standards such as ISO 27001, HIPAA, and NIS2.
Key benefits of using UserLock
Plus, UserLock's granular controls ensure security doesn't get in the way of important work. It's low-friction for end users, and adds almost zero management overhead for IT.
IT has the access controls, visibility, and alerts they need to better:
- Ensure appropriate access to critical systems and sensitive data.
- Support requirements for compliance regulations and cyber liability insurance.
- Prevent network breaches.
Starting price
per month
Alternatives
with better value for money
UserLock’s user interface
UserLock pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about UserLock?
The agent deployment can be completed from the UserLock console, which saves a lot of time.
Select to learn more
Who uses UserLock?
Based on 54 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
UserLock's key features
Most critical features, based on insights from UserLock users:
All UserLock features
Features rating:
UserLock alternatives
UserLock
Starting from
2
/user
Per month
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UserLock pricing
Value for money rating:
Starting from
2
/user
Per month
User opinions about UserLock price and value
Value for money rating:
To see what individual users think of UserLock's price and value, check out the review snippets below.
Adrian J.
Group Systems Manage
Ivo K.
Group Network Administrator
UserLock support options
Typical customers
Platforms supported
Support options
Training options
UserLock FAQs
UserLock has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does UserLock support?
UserLock supports the following languages:
English, French, Japanese, Spanish
Q. Does UserLock offer an API?
No, UserLock does not have an API available.
Q. What level of support does UserLock offer?
UserLock offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support