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Opendock Logo

Dock scheduling for carries, dispatchers, & warehouses

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Opendock - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Opendock overview

What is Opendock?

Opendock is a cloud-based dock scheduling system. It allows carriers, brokers, and dispatchers to book, update, and cancel warehouse dock appointments. It also serves as a communication platform for the supply chain and offers features such as single sign-on, PO updates, quick booking, and more. A warehouse must be registered within the system for carriers to book appointments, and warehouse users can use Opendock to receive bookings, view appointments across multiple locations, and send reminders to reduce no-shows.

Key benefits of using Opendock

Reduce Labor Costs:
Free up warehouse staff with less inbound calls and e-mails by letting carriers schedule online.

Lower Freight Costs:
Decrease detention fees with appointments and reduce rates by making it easier for drivers to pickup and deliver.

Improve Visibility:
Manage your warehouse with real-time status updates and dock appointment data that can be shared across the enterprise.

Starting price

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Pros & Cons

Appointment Scheduling

Inbound Freight Management

Dock Scheduling

Features

Opendock’s user interface

Ease of use rating:

Opendock pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(40)
5(64)

What do users say about Opendock?

I like how you can manage your appointments with ease and include crucial information that will help check them in or have the driver check in themselves.

Select to learn more


Who uses Opendock?

Based on 104 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Warehousing
Logistics and Supply Chain
Food & Beverages
Food Production
Others

Use cases

Appointment Scheduling
Dock Scheduling
Warehouse Management
Scheduling
Third Party Logistics (3PL)

Opendock's key features

Most critical features, based on insights from Opendock users:

Multi-Location
Calendar management
Online booking
Real-Time updates
Dock management
Appointment scheduling

All Opendock features

Features rating:

Self service portal
Scheduling
Appointment management
Customizable fields
Real-Time notifications
Alerts/Notifications
Booking management
Availability management
Shipping management
For 3pls
Activity dashboard
Warehouse management
Status tracking
Reporting & statistics
Confirmations/Reminders
Reporting/Analytics
Communications management
Reminders
Document management
Client portal
Load reporting
Communication management
Recurring appointments
Third-Party integrations
Billing & invoicing
Automated scheduling
API
SMS messaging
Team Calendars
Activity tracking
Reservations management
Yard management
Real-Time data
Rate management
Performance metrics
Order fulfillment
Availability indicator
ERP integration
Email alerts
EDI
Customizable reports
Contact management

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Opendock pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard Dock Scheduling

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Carrier scheduling web portal
  • Modern user interface
  • Drag and drop appointments
  • Dock door and capacity configuration
  • Multi-location support
  • Recurring appointments
  • Document upload
  • Automated email notifications
  • Track in/out times
  • Carrier scorecarding
  • Easy TV Mode display
  • API integration

Enterprise Dock Scheduling

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Multi-Location Support
  • SSO
  • Integration Consulting Services

User opinions about Opendock price and value

Value for money rating:

To see what individual users think of Opendock's price and value, check out the review snippets below.

“I love the ability for our carriers and vendors to self select open appointment times. Prior to subscribing, I had a person devoted to scheduling loads into facility.”
LS

Lona S.

Director of Operations

“Very effective, friendly, and helpful customer service. I started using Opendock this year and have found it easier to navigate than other platforms that we utilize.”
AM

Amy M.

Beer Traffic Controller

Opendock support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation

Opendock FAQs

Q. Who are the typical users of Opendock?

Opendock has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Opendock support?

Opendock supports the following languages:
English


Q. Does Opendock support mobile devices?

Opendock supports the following devices:
Android, iPad, iPhone


Q. Does Opendock offer an API?

Yes, Opendock has an API available for use.


Q. What level of support does Opendock offer?

Opendock offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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