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Route4Me vs Tookan Comparison

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Overview

Category Leaders

Route4Me is a route planning software which enables small businesses & enterprises to create, manage & share optimized routing...

Tookan is a delivery management platform that helps businesses streamline dispatch operations and facilitate communication...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

40

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

129

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

388

5

4

3

2

1

267

74

19

12

16

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.2

74

5

4

3

2

1

46

15

4

1

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

Easy to use, great reliability. We all use it here at my company.
As a Realtor, it is always challenging to plan a route to show many properties that is most effective. Route4me is perfect for planning my showings.
Responsive, feature-rich and backed by good customer support.

Pros

Plus, the customer service is outstanding. Always ready to help resolve issues or answer questions.
Quick responses from the Tookan team on product questions, Improved delivery success and experience, Improved communication with drivers, and the drivers love the app.
We sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you demonstrated on each project, and the way you conduct business as a whole.

Cons

That when your free trial stops with no warning it erases All your route from a personal email.
SMS are not working well (very badly actually). Cannot manage orders (only stops).
They did not follow each other in order. Also after a stop has been completed the user is not sure of or unclear as to which way to proceed to begin the next stop.

Cons

Uploading all the info is frustrating especially if you have pick up and drop off locations because they will be separated as 2 different orders.
Waaay too much down time. The app's down at least every week, which prevents my customers from making bookings = lost revenue.
The app drained my team's battery so much that their phones died before they could really use it. The desktop version looks nice but the functionality was glitchy.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features74
  • 3PL Management
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assignment Management
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Carrier Management
  • Cash on Delivery
  • Communication Management
  • Contact Database
  • Cross Docking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Emergency Dispatch
  • Employee Management
  • Fleet Management
  • Food Delivery Dispatching
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • For Salons and Spas
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Gift Card Management
  • Historical Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Job Tracking
  • Live Driver Tracking
  • Live Tracking
  • Load Optimization
  • Location Tracking
  • Maintenance Management
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Management
  • Performance Metrics
  • Point of Sale (POS)
  • Progress Tracking
  • Proof of Delivery
  • Purchase Order Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Shipment Tracking
  • Shipping Management
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Strategic Planning
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Technician Management
  • Territory Management
  • Third-Party Integrations
  • Timesheet Management
  • Transportation Management
  • Trip Logs
  • VIN Lookup
  • Vehicle Management
  • Voice Recognition
  • Work Order Management
  • Total features87
  • 3PL Management
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assignment Management
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Carrier Management
  • Cash on Delivery
  • Communication Management
  • Contact Database
  • Cross Docking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Emergency Dispatch
  • Employee Management
  • Fleet Management
  • Food Delivery Dispatching
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • For Salons and Spas
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Gift Card Management
  • Historical Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Job Tracking
  • Live Driver Tracking
  • Live Tracking
  • Load Optimization
  • Location Tracking
  • Maintenance Management
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Management
  • Performance Metrics
  • Point of Sale (POS)
  • Progress Tracking
  • Proof of Delivery
  • Purchase Order Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Shipment Tracking
  • Shipping Management
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Strategic Planning
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Technician Management
  • Territory Management
  • Third-Party Integrations
  • Timesheet Management
  • Transportation Management
  • Trip Logs
  • VIN Lookup
  • Vehicle Management
  • Voice Recognition
  • Work Order Management

Integrations

  • Total integrations14
  • Adobe Commerce
  • BigCommerce
  • Ecwid
  • FedEx Ship Manager
  • Google Maps
  • Microsoft Excel
  • NetSuite
  • PayPal
  • PrestaShop
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Samsara
  • Shopify
  • Shopify Plus
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations19
  • Adobe Commerce
  • BigCommerce
  • Ecwid
  • FedEx Ship Manager
  • Google Maps
  • Microsoft Excel
  • NetSuite
  • PayPal
  • PrestaShop
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Samsara
  • Shopify
  • Shopify Plus
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • Xero
  • Zapier