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Tookan
5
47
4
15
3
4
2
1
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Software for dispatching and delivery management
Table of Contents
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Tookan - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Tookan overview
What is Tookan?
Tookan is a delivery management platform that helps businesses streamline dispatch operations and facilitate communication between managers and delivery drivers. It comes with an administrative dashboard, which enables users to track orders in real-time and receive automated notifications about new issues. It also lets users analyze the performance of fleets and drivers using actionable analytics.
Enterprises use Tookan to assign, schedule, and monitor tasks, optimize delivery routes and manage resource allocation from a centralized platform. Using its mobile application, managers can view agent availability, as well as review task details such as delivery time, location, task description, or order type. Moreover, agents can scan barcodes, add notes or images, and collect customers’ digital signatures to provide confirmation of order completion.
Tookan facilitates integration with various third-party applications such as Plivo, Mobivate, Twilio, Wendy’s, QuickBooks, Blizzfull, and more. Businesses can notify customers about the expected time of arrival and provide them with order tracking links via email and SMS. It also helps users collect feedback and ratings from clients after order completion, allowing them to gain insight into the customer’s experience with the brand.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Integrations
User Interface
Managerial Roles
Customer Support
Pricing
Sales and Value
Tookan’s user interface
Tookan review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
3.9
Ease of use
4.2
Customer support
4.0
Reviews sentiment
What do users say about Tookan?
Users say Tookan offers a wide range of features and affordable pricing, making it accessible for startups and small businesses. They find it convenient for managing tasks across devices and appreciate the flexibility in pricing models, though some feel add-ons and customizations are expensive. They note the platform is useful for various industries and value the integration options available.
Reviewers indicate that customer support experiences are mixed; some find the team responsive and helpful, while others report slow responses, unresolved issues, and communication challenges. They mention occasional bugs, glitches, and functional problems, though some experience stable performance with minimal issues.
Select to learn more
Who uses Tookan?
Based on 77 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Tookan's key features
Most critical features, based on insights from Tookan users:
All Tookan features
Features rating:
Tookan alternatives
Tookan
Starting from
129
Per month
Odoo
Starting from
31.1
/user
Per month
Route4Me
Starting from
No pricing info
Elite EXTRA
Starting from
24
/user
Per month
Tookan pricing
Value for money rating:
Starting from
129
Per month
Per Feature
User opinions about Tookan price and value
Value for money rating:
To see what individual users think of Tookan's price and value, check out the review snippets below.
Sam B.
CEO
Roja S.
Solution manager
Tookan integrations (10)
Tookan customer support
What do users say about Tookan customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Tookan customer support.
A fair number of users highlight Tookan's responsive and helpful customer support team that addresses issues promptly.
Multiple users appreciate the personalized and knowledgeable assistance provided by support staff and account managers.
A number of users report slow or unresponsive customer support, with some experiencing unresolved issues for extended periods.
Support options
Training options
To see what individual users say about Tookan's customer support, check out the review snippets below.
“You ask service to help out and they'll "get to it".”
Sadid R.
Founder
“It’s good software, support is great.”
Dario P.
CEO at Padrino delivery
“I dissussed with support and i have 4 days i can't work with my account and doing any think any feedback every time they said our teams working on there no progressreally is a very bad supprt”
Tayeb E.
Coe
“They aren't a flexible customer support.”
Karthik K.
Automation Developer
Tookan FAQs
Q. Does Tookan support mobile devices?
Tookan supports the following devices:
Android, iPad, iPhone
Q. What level of support does Tookan offer?
Tookan offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk
