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Tookan

4.2
(73)

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AI-Powered Software for dispatching and delivery management

(10)

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Tookan Pricing, Features, Reviews and Alternatives

Tookan FAQs

Q. What type of pricing plans does Tookan offer?

Tookan has the following pricing plans:
Starting from: $129.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Tookan?

Tookan has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Tookan support?

Tookan supports the following languages:
Arabic, English


Q. Does Tookan support mobile devices?

Tookan supports the following devices:
Android, iPad, iPhone


Q. Does Tookan offer an API?

Yes, Tookan has an API available for use.


Q. What other apps does Tookan integrate with?

Tookan integrates with the following applications:
Razorpay, WooCommerce, Zapier, QuickBooks Online Advanced, Square Online, Stripe, Plivo, Twilio, Xero, Shopify


Q. What level of support does Tookan offer?

Tookan offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk

Tookan product overview

Price starts from

129

Per month

Per Feature

What is Tookan?

Tookan is a delivery management platform that helps businesses streamline dispatch operations and facilitate communication between managers and delivery drivers. It comes with an administrative dashboard, which enables users to track orders in real-time and receive automated notifications about new issues. It also lets users analyze the performance of fleets and drivers using actionable analytics.

Key benefits of using Tookan

• Tookan allows businesses to create recurring tasks with custom rules, receive alerts about fleet maintenance and monitor drivers' behavior on a centralized platform.
• Field service agents can use the mobile application to communicate with managers and customers, receive notifications about tasks, navigate destinations and scan barcodes, add images or collect electronic signatures upon order delivery.
• Organization can receive payments via several gateways, capture information using customizable field templates and track customer experiences based on ratings and feedback.
• Customers can gain visibility into orders' delivery statuses and time of arrival via email and message updates.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
FAQs/Forum
Email/Help Desk

Training options

Documentation
Live Online
Videos
Webinars

Not sure about Tookan? Compare it with a popular alternative

Starting from

129

Per month

Per Feature

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Pricing range

Starting from

500

Per month

Flat Rate

Free plan
Free trial
Pricing range
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Value for money
Customer support
Ease of use
Value for money
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Why am I seeing this?

Tookan pricing information

Value for money

4.2

/5

73

Starting from

129

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Tookan features

Functionality

4.0

/5

73

Total features

87

19 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
API
Reporting/Analytics
Data Import/Export
Customizable Reports

Functionality contenders

Tookan users reviews

Overall Rating

4.2

/5

73

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.71/10
Rating distribution

5

4

3

2

1

46

15

3

1

8

Pros
Plus, the customer service is outstanding. Always ready to help resolve issues or answer questions.
Quick responses from the Tookan team on product questions, Improved delivery success and experience, Improved communication with drivers, and the drivers love the app.
We also wanted feature-rich product out of the box that can be customized. Tookan satisfied all of our requirements and the team is amazing.
Cons
Waaay too much down time. The app's down at least every week, which prevents my customers from making bookings = lost revenue.
The app drained my team's battery so much that their phones died before they could really use it. The desktop version looks nice but the functionality was glitchy.
Can be difficult for the designers to understand customisation within a specific region.

Overall rating contenders

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Md Abdul B.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

This is an awesome for taxi booking

Reviewed 6 years ago

I am benefited very much. I have Taxi service business so I need an online taxi booking software after searching the internet. I got it. I checked that it is a perfect software for online taxi booking and easy getting for customers. I have set up my account very easily. Realy I got a unique software for my online Taxi Business.

Pros

The software is for online Taxi booking. With this software, you can book Taxi anywhere. If there any driver is available for the trip he will knock on your call. This is like UBER. This is called as ubar clone taxi booking software. This is also for a good opportunity for car rental company. The car rental company can use the software from any location of the world.

Cons

This is a unique software for Taxi booking. The car rental company will take a part from Tokkan company for using the software. There has a good pricing policy. Any car rental can take them at a little cost. The cost is based on per trip. So if anyone wants to do Taxi service online business, he can take the software from an online download. Also, a driver will download the software and user will download the software from internet. Then everybody will be benefited.

Vendor response

Thank you so much for sharing your feedback with us

AB
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Alex B.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great plataform!

Reviewed 4 years ago

I use tookan as the point of sale system for my business.

Pros

I like to have my shipping information on a single platform and have quick communication with my client.

Cons

Currently I have to manually download the information from the database to connect to other services like datastudio or google sheets.

Vendor response

Thank you so much for sharing your valuable feedback with us

SR
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Sadid R.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Horrible for anything useful, OK for a very small business with limited needs

Reviewed 3 years ago

It does the job if your needs are veeeery veery basic. Like, you just need to keep a record of deliveries (but you're better off using Excel for record keeping than Tookan). This software is plain old horrible if you're anything bigger than a small business as it is absolutely not reliable and crashes almost all the time, one way or another. Something is always broken for some reason.

Pros

The dashboard, the agent app, and admin app is pretty straightforward. Has a lot of what a very small business might need, very very basic and limited features

Cons

Waaay too much down time. The app's down at least every week, which prevents my customers from making bookings = lost revenue. You ask service to help out and they'll "get to it". They say they have stripe integration? Fat lie, it's been upwards of a month and every time they close a ticket, it's barely fixed. I would be happy if it worked even at the bare minimum level, but they can't even do...

Vendor response

Hi. Thanks for your feedback. Our team has noted the issue and is working hard to resolve it. We are constantly doing our best to improve every customer's experience and would like to hear more from you. Please reach out to us at contact@jungleworks.com

KK
AvatarImg

Karthik K.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Cost Effective Software

Reviewed 3 months ago
Pros

Relaible platform for delivering our products.Order tracking is ver easy.It saves time & effort.

Cons

Need to improve customer support services. They aren't a flexible customer support.

Vendor response

Hi Karthik, we are glad that you like the product and we will work on your feedback.

PJ
AvatarImg

Pennye J.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Routing Software works well

Reviewed 4 years ago

excellent

Pros

It's ease of use and the ability to set various filters to scale the routing based on time or distance.

Cons

I added the ETA routing but it did not account for traffic when providing the times for arrival.

Vendor response

Thank you so much for sharing your valuable feedback with us

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