Sendcloud vs Packlink PRO

ShipTime

Easyship

ShipStation

ShipTime is a shipment tracking software that helps businesses in the eCommerce sector compare and select freight carriers based on offered rates. The platform enables managers to automatically enter the ship-to location using the address lookup tool.

Easyship is a cloud-based, all-in-one shipping platform which allows eCommerce businesses to manage domestic & international shipping through 250+ courier solutions

ShipStation is the end-to-end AI-powered shipping and logistics solution designed to revolutionize your fulfillment process. Seamlessly simplify your operations, cut costs, and delight your customers with exceptional delivery experiences.

Owner

The support was terrible and when you decide not to work with them any more, that is when the bills start coming in.

Company Director 

They were unprofessional, I didn’t speak to the account manager for several weeks due to “partying too much”.

E-commerce manager

The team of Sendcloud was very helpful to us showing how they could improve our efficiency.

creator

Customer support was quick with the chat function, helpful and clear.

Sendcloud is a shipping software designed to help eCommerce businesses handle and streamline checkout processes, delivery tracking, and order returns on a centralized platform. Managers can print shipping labels using a barcode scanner and generate CN22 forms for customs clearance.

Activity Dashboard

Alerts/Notifications

Barcode/Ticket Scanning

Customer Database

Customizable Branding

Delivery Tracking

Document Management

eCommerce Management

Ground Shipping

Labeling

Label Printing

Order Management

Order Tracking

Package Tracking

Parcel Shipping

Price/Margin Management

Real-Time Analytics

Real-Time Data

Reporting/Analytics

Reporting & Statistics

Returns Management

Sales Trend Analysis

Search/Filter

Self Service Portal

Shipment Price Calculation

Shipment Tracking

Shipping Labels

Shipping Management

Shipping Services Integration

Status Tracking

Third-Party Integrations

Warehouse Management

Proprietary

Sendcloud

Web-based

Shippo

Free

Small Shop

EMP Shop

Business

Enterprise

Director

I don't like the fact that the return portal only works with paid plans and that without your own carrier contract the labels are actually more expensive.

Co-Founder

Makes sure that we are able to streamline our logistic processes, even that we are not e-commerce

Overall Sendcloud is a great tool that allows us to streamline our logistics process.

Business Development Manager

The individual shipping rules also enable us to automatically preselect the right logistics service provider depending on the country, size, weight or value of the shipment without manual intervention.

There are many automatic connections, but if it gets a bit more exotic, you have to create your own CSV and upload it manually (if you can't / don't want to use the API).

They negotiated rates with me then after I paid 2 invoices which was what we had agreed the next invoices had a bunch of hidden charges.

A total disgrace of a company, I would advise to only use them if you want to pay double your negotiated rate, be hounded by debt collectors and have your Amazon business suspend repeatedly.

Now we are saving time every day because all 14 webshops and our 4 shipping methods are combined in one interface for our warehouse colleagues. Plus our customers are faster informed about their shipment, which reduses customer service time.

engineer

Massive time saver, where i used to have multiple accounts at different shipping services i have almost all of them at one place, can combine labels (saves a lot of paper!)

Owner 

With sendcloud, not only did we get the most competitive price out there, I also got praise from my customers across Europe since now they have  better prices and more "weight freedom" with their shipment (up to 20 kilos keeping the same price).

overview of all shipment statuses, automatic C23 paperwork, it works like a charm and if it doesn't the team is there to help you asap even with the free account

Sendcloud also allows us to print all labels at once, even if they're not from the same provider (e.g PostNL or DHL).

There are some useful features in the large shop plan such as pack & go and widgets but the quota is too high for us currently and the price is slightly too expensive.

The integration with WooCommerce makes SendCloud so great for me. Once an order has arrived, all I need to do is click on create label and print it.

I like the seamless integration with WooCommerce; as soon as an order is received, the label is available for printing.

The connection and the customer experience with tracking and e-mails can be different according to the shipment methods you use.

We've been trying to connect Shopify with a local courier (SEUR frío) for more than two months and it's been impossible so far, although we know other businesses work with the same stack.

owner

I can describe the overall experience with Sendcloud as a smart solution for a very small business to be able to act as smart as a very large enterprise .  

Ecommerce Manager

A lot to be desired in regards to international shipping - managing customs information on specific products for example.

Business Development

Very useful tool that makes it easy to manage the chipment of your goods in your region as well as around the world.

I can easily send my orders with sendcloud, the address of my customers are automatically appearing at my sendcloud dashboard.

Not really a criticism of SendCloud, but It would be easier if they re-sold mailing services so I don't have to set these up directly.

Yes, labels that are made by sendcloud (included in my webshop)

Owner webshop

One price for orders between € 0,- and € 39,-, another price for orders between € 40,- and € 79,- and free shipping over € 80,-. And I wish it was cheaper to send via SendCloud but it costs the same as when I go to the postoffice.

Also, all customers receive a notification once the labels are created.

Great shipping rates which integrate with lots of platforms

Buisness Owner

We use SoundCloud now only for EU shipments because SoundCloud at this moment is missing integration with FedEx courier company.  

CEO/Owner

The next best part is that everytime we contact them it is some random in chat that always just does the same thing, ask us the same questions, and then call DPD and then nothing happens anyways.

adress lines to short for chinese addreses

It’s been incredibly positive and I’ve had great communication with Sendcloud representatives who have helped me throughout our switch and beyond.

Packages are insured even for that price.

Business owner

Perfect solution for small businesses to have affordable shipping prices, without being tied to a minimum-shipments contract

Director/ Owner

It's easy to use and good implementable is the eCommerce software (WooCommerce)

Shipping to over 240 countries/territories used to be a time consuming job, but Sendcloud has made that a low easier!!

The customer service was good at the beginning.

Eigenaar

years ago we were having maybe 3-5 orders a week, now it is around 5-10 orders a day.

The automatic import from my WooCommerce webshop is key.

I have had to install a plugin from another company because I wanted to use a different shipping method.

The pricecalculation doesn't show expected transittimes.

Small Business Owner

You can easily access and see all shipping businesses and its prices.

Shop owner 

Found my way around the site extremely easy

Shipping and Shipment

Customer Support

Package Refunds

Pricing

Customer Communication

Logistics Process

Ease of Use

Time and Cost Savings

API Integration

Small Business

Mid-size Business

Freelancers

Large Enterprises

Packlink PRO is a global shipping management platform for eCommerce and Marketplaces. This tool helps users optimize order deliveries by streamlining the whole shipping process.

Data Import/Export

Delivery Estimate

Delivery Record

For Courier Services

For eCommerce

Location Tracking

Monitoring

Real-Time Monitoring

Transportation Management

Website Integration

Packlink PRO

Odoo 

Basic

Chef

For small E-Commerce companys, Packlink offers thebest prices.

Packlink is the plattdform  with the best prices for middle and small companys.

Price and a good integration with markeplace

Integrations

Some users say Packlink PRO offers competitive shipping rates, with no fixed monthly fees and affordable label costs, making it attractive for small and medium businesses. Some reviewers feel they appreciate paying only for shipments made and find the platform practical and economical. Users think the integration with marketplaces adds value. However, some reviewers report hidden costs, unexpected re-invoicing, and discrepancies between displayed and final prices, which negatively impact perceived value. Reviewers indicate concerns about overcharging, unclear billing practices, and additional fees after shipment, making them question the overall cost-benefit of the service.

Sendcloud vs Packlink PRO Comparison (2026)

Sendcloud

Packlink PRO

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives