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Sendcloud

Shipping and logistics software for e-commerce businesses

Last updated: February 2025

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Sendcloud - 2025 Pricing, Features, Reviews & Alternatives

What is Sendcloud?

Sendcloud is a shipping software designed to help eCommerce businesses handle and streamline checkout processes, delivery tracking, and order returns on a centralized platform. Administrators can configure workflows and rules, enabling them to automatically assign the required shipping method to each order based on customers’ packing preferences.

Sendcloud allows organizations to print shipping labels using a barcode scanner and generate CN22 forms for customs clearance. Managers can track the status of delivered orders with details including customer’s name, country, order number, processing status, and selected carrier. It also lets users improve marketing operations by adding Instagram posts or banner advertisements across the branded tracking page.

Sendcloud offers an API, which enables businesses to integrate the platform with various third-party applications, such as Shopify, Magento, WooCommerce, PrestaShop, and more. It also provides a dashboard, which helps users gain an overview of total shipment returns, shipments per carrier, and per country via actionable analytics.

Benefits of using Sendcloud

Use automation to simplify:

- label creation
- tracking
- returns
- picking & packing
- and much more!

Starting from

Per month

Alternatives with better value for money

Sendcloud's key features

Most critical features, based on insights from Sendcloud users:

Third-Party Integrations

4.3

(14)

Shipping Management

3.6

(20)

Shipment Tracking

3.9

(15)

Label Printing

4.2

(12)

API

3.8

(9)

Delivery Tracking

4.5

(13)

All Sendcloud features

Features rating:

4.2

(91)

Self Service Portal

5.0

(1)

Reporting/Analytics

5.0

(2)

Customizable Branding

2.6

(5)

Shipping Services Integration

2.8

(6)

Price/Margin Management

4.0

(2)

Parcel Shipping

2.0

(5)

Labeling

4.0

(1)

Order Tracking

4.0

(6)

Shipment Price Calculation

3.9

(13)

Customer Database

3.5

(4)

Package Tracking

3.3

(4)

eCommerce Management

2.8

(4)

Alerts/Notifications

5.0

(2)

Status Tracking

5.0

(3)

Shipping Labels

3.5

(8)

Reporting & Statistics

3.0

(4)

Activity Dashboard

3.8

(4)

Barcode/Ticket Scanning

4.0

(3)

Returns Management

3.7

(7)

Warehouse Management

5.0

(3)

Search/Filter

(0)

Sales Trend Analysis

5.0

(1)

Real-Time Data

2.0

(4)

Real-Time Analytics

5.0

(1)

Ground Shipping

4.0

(1)

Document Management

(0)

Sendcloud alternatives

Sendcloud

4.1

(91)

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.1

Customer Support

4.0

ShipStation

4.6

(936)

visit website

Starting from

9.99

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.5

Customer Support

4.3

Shippo

4.8

(823)

visit website

Starting from

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.8

Customer Support

4.7

Square Online

4.7

(307)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.6

Customer Support

4.4

Sendcloud pricing

Value for money rating:

4.1

Starting from

Per month

Usage Based

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Sendcloud integrations (37)

Integrations rated by users

We looked through 91 user reviews, to identify which products are mentioned as Sendcloud integrations, and what is the users perception.

Make

Integration rating: 5.0 (1)

“Via Make it is the only way we found that it makes the API easy to use in a no-code way”

Julian Oude Maatman, MSc

Co-Founder

Plug&Pay

Integration rating: 5.0 (1)

WooCommerce

Integration rating: 5.0 (1)

Encharge

Integration rating: 5.0 (1)

Sendcloud support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Phone Support

Training options

Documentation

Live Online

Webinars

Videos

Sendcloud reviews

Overall rating

4.1

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.95/10

Rating distribution

Pros

“I like that it's easy to set up with my woocommerce shop, that the prices are a lot cheaper for sending and that it's so easy to use. I use it daily, works and integrates perfect and I love it.”

Marieke B.

CEO

“Easy to find all functions I need and all supports are very useful. I also had very good customer service experience with sendcloud.”

Jiseon K.

Freelancer

“It augmented my competitive base and my customers were all very pleased with the smart and fast way of delivery all over Belgium.”

Sabine B.

owner

Cons

“A total disgrace of a company, I would advise to only use them if you want to pay double your negotiated rate, be hounded by debt collectors and have your Amazon business suspend repeatedly.”

Kayzar D.

Company Director

“We use SoundCloud now only for EU shipments because SoundCloud at this moment is missing integration with FedEx courier company.”

Ferdek R.

Buisness Owner

“The tracking page especially will bug frequently, I am not sure if that's a Sendcloud software issue or a carrier API issue but it's very annoying.”

Mounteder A.

Owner

Read all reviews

Sendcloud FAQs

Q. What type of pricing plans does Sendcloud offer?

Sendcloud has the following pricing plans:
Starting from: €40.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Sendcloud?

Sendcloud has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Sendcloud support?

Sendcloud supports the following languages:
Dutch, English, French, German, Italian, Spanish

Q. Does Sendcloud offer an API?

Yes, Sendcloud has an API available for use.

Q. What other apps does Sendcloud integrate with?

Sendcloud integrates with the following applications:
Wix, Shopify Plus, Adobe Commerce, WooCommerce, PrestaShop, Shopware, Plentymarkets, Shopify POS, ShipHero, Lightspeed Retail, BigCommerce, Shopify

Q. What level of support does Sendcloud offer?

Sendcloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support