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Sendcloud vs ShipTime Comparison (2026)

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Sendcloud

ShipTime

Overview

Sendcloud is a shipping software designed to help eCommerce businesses handle and streamline checkout processes, delivery tracking, and order returns on a centralized platform. Managers can print shipping labels using a barcode scanner and generate CN22 forms for customs clearance.

ShipTime is a shipment tracking software that helps businesses in the eCommerce sector compare and select freight carriers based on offered rates. The platform enables managers to automatically enter the ship-to location using the address lookup tool.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.0

Value for money

Ease of use

Features

Customer support

74%

would recommend this app

4.6

500

335

140

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

Pros

“Makes sure that we are able to streamline our logistic processes, even that we are not e-commerce”

Julian O.

Co-Founder

“Overall Sendcloud is a great tool that allows us to streamline our logistics process.”

Julian O.

Co-Founder

“The individual shipping rules also enable us to automatically preselect the right logistics service provider depending on the country, size, weight or value of the shipment without manual intervention.”

Joachim P.

Business Development Manager

Pros

“sensitive content hidden] personally helped us trace a lost Christmas parcel caught in the holiday and postal strike rush. Despite Ship Time staff efforts to keep trying, we had just about given up hope when Peter took it upon himself to break through some of the miscommunication barriers and there it was.”

Connie S.

President

“Although all those who answered our calls and emails were very polite, a difficulty was never being able to connect with the same person over the month-long search.”

Connie S.

President

“The parcel was again taken back to the holder location and within 3 days arrived back to me in London.”

Nita S.

Admin assist

Cons

“I don't like the fact that the return portal only works with paid plans and that without your own carrier contract the labels are actually more expensive.”

Tim O.

Director

“There are some useful features in the large shop plan such as pack & go and widgets but the quota is too high for us currently and the price is slightly too expensive.”

Niall K.

CEO

“We've been trying to connect Shopify with a local courier (SEUR frío) for more than two months and it's been impossible so far, although we know other businesses work with the same stack.”

Oscar P.

CMO

Cons

“I called Shiptime to arrange another delivery attempt giving special instructions about the delivery (which were agreed upon by the agent I spoke to) these special instructions were clearly not passed to the driver as a second attempt was unsuccessful for the reasons discussed in the special instructions.”

Nita S.

Admin assist

“we miss orders, because of poor integration with our email provider (every order notification email continues to be rerouted to the Spam folder, causing us to sometimes miss orders), and since we moved to Ottawa, we have not had a SINGLE pickup. ”

Wesley W.

Managing Director

“Invoicing is another issue, invoices are done weekly and they compile every shipment that week into one invoice total but you are charged individually so from a record keeping side its a lot of entry's to keep track of”

Randy S.

Bookkeeper