Shippo vs Logistically TMS

ShipTime

Easyship

ShipStation

ShipTime is a shipment tracking software that helps businesses in the eCommerce sector compare and select freight carriers based on offered rates. The platform enables managers to automatically enter the ship-to location using the address lookup tool.

Easyship is a cloud-based, all-in-one shipping platform which allows eCommerce businesses to manage domestic & international shipping through 250+ courier solutions

ShipStation is the end-to-end AI-powered shipping and logistics solution designed to revolutionize your fulfillment process. Seamlessly simplify your operations, cut costs, and delight your customers with exceptional delivery experiences.

Reviewer

The only problem I have with shippo is their customer service support.

Owner

Their customer service is eager to help out if there are any website problems or syncing problems and can be reached at any time.  

Proprietor 

Shippo's customer service is top notch and go above and beyond to help you be successful.   

Ship smarter with Shippo! Join 300k+ brands that trust Shippo for streamlined shipping and the best rates. Easily integrate with top carriers, automate label printing, and track packages effortlessly. Shippo is user-friendly, scalable, and free to get started—perfect for growing businesses.

Accounting

Alerts/Notifications

Barcode Generation

Barcode/Label Management

Batch Printing

Carrier Management

Customizable Branding

Data Import/Export

Delivery Management

Delivery Tracking

Dispatch Management

Ground Shipping

Inventory Management

Labeling

Label Printing

Label Templates

Multiple File Format Support

Order Entry

Order Fulfillment

Order Management

Order Tracking

Package Tracking

Parcel Shipping

Real-Time Updates

Reporting/Analytics

Reporting & Statistics

Returns Management

Routing

Shipment Price Calculation

Shipment Tracking

Shipping Labels

Shipping Management

Shipping Services Integration

Status Tracking

Third-Party Integrations

By industry, Shippo reviewers are most commonly professionals in retail (22%). The most frequent use case for Shippo cited by reviewers is shipping (78% of reviewers).

Users and use cases

Most reviewers indicate Shippo delivers strong value for money, citing competitive rates and flexible pricing. Most users consider discounted shipping and insurance as key benefits, though some reviewers mention occasional higher costs, pricing confusion, or better rates elsewhere.

Value for money

The Shippo integration most frequently cited by reviewers is Wix, a website builder product rated 4.8 out of 5 for its integration with Shippo.

Integrations

Shippo is a shipping tool offering key features such as shipping label creation, shipment price calculation, parcel shipping, label printing, shipment tracking, and order management, among others.

Shippo

Web-based

Pirate Ship

Stamps.com

PayPal

EasyPost

ShippingEasy

FedEx Ship Manager

ShippyPro

AfterShip

ShipSaving

Free

Professional

Premier

Email communication frustrations

Teacher

Maybe have an available "chat line" help desk during certain hours of the day, instead of email communication (?). When I send emails to anyone, I often feel like it has been shot into cyberspace never to be answered lol

50% of reviewers feel negative about Shippo’s email notifications and related customer support. Some users say they experience long response times and a lack of live support, which leads to frustration when issues arise. Reviewers indicate that email-based communication often feels impersonal and unreliable, with some reporting unacknowledged or unanswered messages. They find it inconvenient that certain email features are limited or not customizable, and some users mention difficulties in verifying or editing recipient email addresses. Users think these communication gaps hinder timely problem resolution and create uncertainty for both businesses and their customers.

Tailored for small businesses

Love using shippo for my small business,keeps cost low and very easy to use day to day

It allows a small business to function like the big guys for ease of use, customizable and analytical.

95% of reviewers feel positive about Shippo’s suitability for small business use. Some users report that Shippo’s affordability, ease of use, and flexible pricing models make it accessible for businesses just starting out or operating on a smaller scale. Reviewers appreciate that the platform allows small businesses to access professional shipping solutions and competitive rates, helping them appear more established to customers. They find the intuitive interface and streamlined processes particularly valuable, as these features reduce operational complexity and support business growth without requiring specialized skills or large investments.

Significant time and cost savings

It has saved me $1-2 per package, which over time adds up.

Relationship Architect

I saved 32% on USPS and a whopping 62% on UPS!!  

98% of reviewers feel positive about Shippo’s cost savings. Reviewers indicate that Shippo consistently helps them save both money and time on shipping tasks, with many noting reductions of $1-2 per package and substantial percentage discounts on carriers. Some users say these savings accumulate meaningfully over time, directly benefiting their business margins. They appreciate the automation tools and streamlined workflows, which allow them to focus on core business activities rather than administrative tasks. Users think the software’s efficiency and ability to minimize manual data entry are key reasons for their satisfaction with its cost-saving capabilities.

Self Employed

I shipped a few dozen packages with Shippo and although the price was low as soon as I had a claim with Disc Drives that filed during shipping I discovered the Insurance exception that they will not pay for any damage claim unless the damage is visible externally.  

Owner.

I love shippo, because even when you save some a dollar for each shipping label, it adds up, and when you have hundreds of orders you can easily save hundreds of dollars.

Co-Owner

Very easy to use printing labels direct at home saves time and money for a small company like ourselves.

stationer

The shipping rates are not as deeply discounted as they had been when I first implemented this software.

Sometimes the tracking updates can be delayed, and carrier options may be limited depending on the shipping location.

GED 

I didn't like the platform's shipping label customization which offers basic customization options, I would like more flexibility to design my own labels, including the ability to add my logo or specific branding.

That's my second issue: Shippo charges $20/mo. and up for their platform, unless your package count is pretty low.

It prints out your label and gives updates on tracking

Warehouse Manager

I enjoy the how easy it if to just create a label while processing shipments.

Operations Manager

Shippo has made sending our clients Checks, Paperwork and other otherwise critical documents that need to be physically sent to our clients stress free.

Small Business Owner

Affordable pricing for postal labels for my business

However, if Shipstation offered the same rates we'd definitely prefer Shipstation over Shippo

It seems glitchy, we've entered our products and each time they come into shippo, it should be selecting the package size and the shipping carrier and speed, but sometimes it does and sometimes it doesn't.  

Founder and leader

I still use those 30, but then switch to other clients for the rest of the month.

Wine Maker

It is integrating and pulling the addresses and order in which frees up manpower for our tiny company.

Partner

Fedex was able to integrate via our CRM to provide a holistic view of our shipment expenses.

Was great until they changed and limited the free service.

We upgraded our website and needed something that would integrate with Wordpress, and this was the option recommended by our web developer.

The web portal is much worse than Shipstations.

It's easy to use and navigate for businesses who print labels.

I don't know if our accounting team would be able to operate without shippo it has helped streamline our mailing processes.

I'm currently having to look for another shipping partner.

Artist

There is no phone number to call, and I have been back and forth through email multiple times and they just give me the runaround.

it is no good to have to a day to resolve an issue!  

Owner 

I ship 20-40 packages a week through Go Shippo and get the best pricing by far compared to Shopify, PayPal or other platforms I’ve tried to ship from.

president

Wish you also did regular postage on envelopes and flats so we could use as hippo for all mailing and shipping, regardless of weight or size of mailing piece.

Student

I am the owner of my own small clothing company online and I rely on Shippo to offer the cheapest prices when it comes to shipping my packages.

I wish it were easier to create a new one-off order entry from within Shippo or to obtain rates without having to create a new entry and then hide it afterwards since it can't be deleted.

They can’t fix or help my web guy fix a simple software issue.

Good customer service when I did have issues.

I love the ability to see shipping costs from multiple vendors and choose what is best for my business and my customers.

for ebay

No special input is required to ship the package.

I really like that it has a wordpress plugin which allowed us to connect to our clients site with minimum set up.

We ship to the same people every month with our rental subscription so it would save use time when printing labels.

Jewelry Artist

The best thing about Shippo is I can quickly and easily print and fulfill a lot of orders at once with minimal effort.

These system interrupts address inputting by requesting customer email address and (I think) telephone number.

Baker, Owner

Shippo has allowed me to significantly expand my customer base by giving me efficient shipping means.

Admin 

There are separate locations for orders run through shippo and orders proceed through a different application making it easy to navigate and search.

Fast, convenient, easy and money-saving, I use Shippo for online orders.

Owning Member

What I like most is the tracking info for customers, rates and ease of creating labels.

Once my post office rejected a label because it didn't have a second barcode on it for a Priority Express shipment.

The integration is a two-way connection, so that once an order is shipped, it shows as  shipped with tracking information in our various marketplace apps and websites.

Operating Partner

I fulfill domestic orders differently from international orders and the system doesn't give me a simple way to separate the two categories. But that very small feature would require a lot of customization and for the size of my business it's not the kind of customization that would pay off.

The integrations with all of my sales channels make it so easy, when I receive an order anywhere, I can just log in to Shippo and in one click print the label and pack slip, or I can adjust any details, including adding insurance, customs information for international orders, or shipping carrier.

Owner/Editor

Even if you have not hit the buy button, once you save signature and insurance, that label is save, so if you go back to alter anything, it will not adjust the price to reflect any change you have made.  

Shipping

Reviewers indicate Shippo’s label printing is straightforward, quick, and produces high-quality, professional labels. Users report Shippo allows seamless connection to label printers and provides ready-to-print PDFs, making the process efficient. They say Shippo’s label printing aspect is easy to set up, supports various label types, and ensures clear, legible output. Users appreciate the time savings and reliability Shippo brings to label printing, especially for same-day shipping and frequent shipments. Of the 16 Shippo users who gave detailed accounts of their use of Label Printing, 100% rated this feature as important or highly important.

Reviewers indicate Shippo’s order management synchronizes orders from multiple sales platforms, streamlining fulfillment and tracking. Users report Shippo makes it easy to view, filter, and search orders, track shipped status, and manage returns. They say Shippo’s order management integrates well with e-commerce sites and provides helpful chronological order views. Some mention occasional syncing issues with platforms like Shopify, but overall, users find Shippo’s order management aspect efficient and easy to use. Of the 25 Shippo users who gave detailed accounts of their use of Order Management, 96% rated this feature as important or highly important.

Email Notifications

Website Integration

Billing and Fees

Bugs and Issues

Customer Support

Tracking

Pricing

Small Business

Mid-size Business

Large Enterprises

Freelancers

Freightview

Built in-house. Backed by an amazing support & technical team. Trusted by 99% of our customers year after year.

FreightPOP

FreightPOP is a cloud-based AI supply chain software platform unifying OMS, WMS, and TMS in one system. It streamlines warehouse execution and multi-carrier shipping across 1,500+ carriers, automates workflows with AI, and delivers end-to-end visibility, cost control, and freight savings for mid-mar

Manage Carriers, Shipments, Payments, and all the paperwork. 3PL's can also enjoy offer their customers an included customer portal where they can book shipments, track, view reporting, and more. Since we never charge for users, Logistically TMS will scale with you.

Shippo vs Logistically TMS Comparison (2026)

Shippo

Logistically TMS

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives