Shippo Pricing, Features, Reviews & Comparison of Alternatives

Shippo

Multi-carrier eCommerce shipping solution

4.79/5 (61 reviews)

Shippo overview

Shippo is a web-based, multi-carrier eCommerce shipping solution which allows users to connect a variety of carriers, compare rates in real time, print shipping labels, manage returns, and track packages from dispatch to delivery.

Shippo can be integrated with a wide range of shipping carriers, including USPS, UPS, FedEx, DHL Express, Canada Post, Yodel, Parcelforce, and more. Users can access discounts and compare rates across multiple carriers in real time to determine the best deal for their outgoing packages. Orders can be imported directly from eCommerce platforms through a variety of native integrations, or users can upload CSV files of orders to prevent manual data entry errors. The built-in address validation system can check global addresses to avoid failed deliveries due to invalid or incomplete addresses. Custom packing slips, shipping labels, and returns labels can be generated and printed directly from within Shippo, and users can also create custom-branded tracking pages for customers to track their packages.

Shippo can send out tracking information to customers via email, and detailed shipping information can also be provided online through the branded tracking page. Customers can access information including shipping service, carrier details, tracking histories with locations, times, and package status, and both the original and updated estimated time of arrival (ETA). Packages created outside Shippo can also be tracked, and users can purchase standalone returns labels for these packages.
goshippo.com

Pricing

Starting from
$0.05
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Shippo screenshot: Shippo can be integrated with a range of shipping carriersOwn an e-commerce business? Streamline your shipping with Shippo!Shippo screenshot: Users can track all shipmentsShippo screenshot: Shipping labels can be printed directly from within Shippo

Shippo reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.5
  4.6
  4.7
Sarah Fitzer

Shippo saves me money every day, and is honestly a service I rely on and trust.

Used daily for 6-12 months
Reviewed 2018-12-21
Review Source: Capterra

Overall I am extremely impressed with Shippo, I have not had one single negative experience using this software and that is not a common trait in this rocky world of online commerce. With all the stresses involved it would be easy to take this service for granted, but if it were to not exist tomorrow I know that I would be sorely dismayed and it would be a difficult blow. I also, use Shippo exclusively for all return shipping labels as they are "pay when used", and it makes returns so much easier to deal with. The software is very user-friendly. Easy to maneuver, to understand, just take the time to read through the plans and billing--set up your account with billing (paypal is an easy option) and if you aren't familiar with the carriers and the rates/services they offer, get informed. I like the fact that I can play around with dimensions and weights and find the right package size and shipping option for the least cost while not compromising product integrity or arrival deadlines.

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Zackary Brown

One of the few shipping providers that offers a ton of features for free!

Used daily for 2+ years
Reviewed 2018-06-20
Review Source: Capterra

We use the free tier option and obviously that's one great feature alone for our business. We love the UI and can navigate around it with ease and the other shipping provider options are not even close to being this easy, we've tried them all. One part that also works great for us is that all shipping charges go into a bulk charge on our card which helps with bookkeeping (compared to a bunch of little charges for each shipment).

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Jeff Andrews

Complete shipping package

Used daily for 1-2 years
Reviewed 2018-12-18
Review Source: Capterra

It is the best shipping software for any parcel. Need to advertise more and get folks off of USPS.comThe shippo package not only helps by writing shipping labels it does other things other software doesn't do. It will give you the appropriate address from a partial, it has all the different types of shipping containers listed, it saves money, and most of all, you can into the software anytime, and it save your shipments and makes it easy to bring them back up. I had a very hard time getting into the USPS software after 1pm to make a label. I've used stamps.com. USPS.com, and shippo is the best all around shipping software.

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Anonymous

Shippo is great!

Used daily for 1-2 years
Reviewed 2019-01-07
Review Source: Capterra

This platform makes my life so much easier without costing me anything. They seem like a great company with a genuine customer centered and improvement focused attitude.It is a great value for the money. It was very easy to get started with, and has continued to grow and refine itself as I have grown. It's flexible and has allowed me to understand how shipping works while saving me time and money from standing in line at the post office.

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Jon Prillwitz

Shippo is an easy to use software solution to solve our UPS and USPS printing needs

Used daily for less than 6 months
Reviewed 2019-03-29
Review Source: Capterra

My overall experience with Shippo has been fantastic. I had to contact their support on one occasion and they responded in a reasonable amount of time and resolved the issue very quickly. I would recommend Shippo to people who are looking for a third party shipper as long as they don't need FedEx as an option.We have two Shippo accounts which we use through their API that is connected to our ERP system. We like how easily it connects to our system and pass all the information needed to generate our labels. Before the API connection to Shippo, we were unable to ship with UPS and USPS. Setting up our Shippo accounts online were simple and straightforward. Activating our carrier accounts was also a breeze. It was nice that Shippo offers a test mode on the carrier accounts so you can test out new carrier accounts before being fully live. Their pricing is also very competitive and no contract is necessary. You can use pay as you go or do a monthly plan if you are more of a high volume shipper.

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Shippo pricing

Starting from
$0.05
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Pay as You Go: $0.05 per shipment + postage costs.
Professional: from $10/month, based on the number of labels required.
Premier: contact Shippo for pricing.

Shippo features

API
Automatic Notifications
Data Import/Export
Delivery Tracking
Email Notifications
Real Time Updates
Reporting & Statistics
Shipping Management
Status Tracking

Activity Dashboard (30 other apps)
Automated Scheduling (22 other apps)
GPS (25 other apps)
Geographic Maps (23 other apps)
Location Tracking (23 other apps)
Order Management (22 other apps)
Real Time Data (27 other apps)
Real Time Monitoring (28 other apps)
Route Management (21 other apps)
Route Optimization (25 other apps)
Third Party Integration (31 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Shippo

Key features of Shippo

  • Air shipping
  • Cost calculations
  • Customs tracking
  • Ground shipping
  • Multi-carrier compliance
  • Multi-carrier manifest
  • Postage management
  • Shipment tracking
View All Features

Benefits

• Built-in address validation allows users to validate addresses from around the world to avoid failed deliveries due to incomplete or invalid addresses.

• Returns labels can be generated and printed, including for packages created outside of Shippo, and scan-based returns mean that users only pay for returns labels that have been used.

• Shipping labels and packing slips can be customized for different needs, and online tracking pages can be customized to match company branding.

• Customers can be provided with detailed tracking information, including carrier details, shipping services, package location, original and updated ETAs, and more.

• Customs forms can be pre-filled to expedite label generation, and Paperless Trade removes the need for users to print commercial invoices.