Shippo Pricing, Features, Reviews & Comparison of Alternatives

Shippo

Multi-carrier eCommerce shipping solution

4.79/5 (202 reviews)

Shippo overview

What is Shippo?

Shippo is a web-based, multi-carrier eCommerce shipping solution which allows users to connect a variety of carriers, compare rates in real time, print shipping labels, manage returns, and track packages from dispatch to delivery.

Shippo can be integrated with a wide range of shipping carriers, including USPS, UPS, FedEx, DHL Express, Canada Post, Yodel, Parcelforce, and more. Users can access discounts and compare rates across multiple carriers in real time to determine the best deal for their outgoing packages. Orders can be imported directly from eCommerce platforms through a variety of native integrations, or users can upload CSV files of orders to prevent manual data entry errors. The built-in address validation system can check global addresses to avoid failed deliveries due to invalid or incomplete addresses. Custom packing slips, shipping labels, and returns labels can be generated and printed directly from within Shippo, and users can also create custom-branded tracking pages for customers to track their packages.

Shippo can send out tracking information to customers via email, and detailed shipping information can also be provided online through the branded tracking page. Customers can access information including shipping service, carrier details, tracking histories with locations, times, and package status, and both the original and updated estimated time of arrival (ETA). Packages created outside Shippo can also be tracked, and users can purchase standalone returns labels for these packages.
goshippo.com

Pricing

Starting from
$0.05
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Shippo screenshot: Shippo can be integrated with a range of shipping carriersOwn an e-commerce business? Streamline your shipping with Shippo!Shippo screenshot: Users can track all shipmentsShippo screenshot: Shipping labels can be printed directly from within Shippo

Shippo reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.6
  4.6
James Adkins

Great Shipping Solution

Used daily for 1-2 years
Reviewed 2019-08-11
Review Source: Capterra

Pros
I like that Shippo is easy to integrate with e-commerce sites like eBay and Etsy. I sell vinyl decals on both sites and it is very easy to sync unfulfilled orders. The software imports the customer's address perfectly and does an address verification before you purchase the shipping label. After the label is printed, the software automatically notifies the e-commerce site that the order has been shipped and posts the tracking number for the customer to view. This has been a huge time saver for me.

Cons
The software works very well for me and I have not found any cons to it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joanna Minton

Great option for any business

Used daily for 2+ years
Reviewed 2019-10-04
Review Source: Capterra

Pros
We couldn't get through the day without Shippo. We are constantly shipping products everyday and without an easy streamlined system like Shippo we would not be able to function as a business. it's quick and simple. I like that it helps with the addresses, if you put it part of the address it will automatically put in the rest of it. If you have a business that requires you to ship then you need to have Shippo!

Cons
I don't like the recent change with having the green box at the bottom right hand corner rather than where it used to be in the upper left hand corner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael Easler

No "Flats" rate support, tough to get Refunds

Used daily for 1-2 years
Reviewed 2019-01-02
Review Source: Capterra

Pros
My company was actually forced to use the software when my main business software company Freestyle (formerly Dydacomp) chose to integrate Shippo into their MOM software to save money on the programming it takes to keep current with carrier charges/requirements .

Cons
Biggest problem--no support of USPS "Flats" rates resulted in excess postage on flat envelope packages for months before it became apparent. Had to use apply postage manually in the short term then switch to UPS Mail Innovations to get lower cost "Flats" rates. Secondly--very difficult dealing with them to get credits from Shippo for duplicate labels produced during training/mistakes. Very slow response and she couldn't seem to get it that when multiple labels are produced on the same day ($$) for the same address and only one package ever gets delivered that a mistake has been made. We managed to get some refunds but were still due hundreds of dollars when we were informed they couldn't help us any more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Cameron Suorsa

Forget the others... Shippo is my go to!

Used daily for less than 6 months
Reviewed 2020-01-31
Review Source: Capterra

I have loved doing my order fulfillment with Shippo. Having a platform that could show me my options for carrier/speed/rate is extremely helpful and it allows us to very seamlessly fulfill orders for our customers! 10/10 recommended to anyone shipping packages!

Pros
- integration with Shopify - option to default export as 4x6 labels (Perfect for my Dymo 4XL printer) - easy to use interface - customize packing slip with logo - competitors often have ugly branding on the shipping label, but Shippo elegantly has a cute hippo!

Cons
- modifying the packing list in Shippo is available in some cases, but often when I needed it, it was disabled. - the verification process for new account sign ups currently has a manual verification via email with customer service representatives which could be automated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Philip O

Shipping Options Made Simple

Used weekly for 2+ years
Reviewed 2019-10-01
Review Source: Capterra

Wasn't particularly hard to setup, payment for shipping charges are weekely which is cool, entering manual dimensions and package details and ship From/To is probably my favorite feature. International shipping which can be tricky is 1,2,3 Go!

Pros
I love that I can cross check pricing between various shippers with one glance. I also love that shipping integrates with ecommerce and the cost is per transaction vs monthly. As a secondary shipping platform, this is hugely beneficial. Very good blogs and the software is updating and evolving. I have actually encountered 0 bugs!

Cons
Wish they had a mobile app with optional notifications.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Shippo pricing

Starting from
$0.05
Pricing options
Free
Free trial
Subscription
View Pricing Plans

LIMITED TIME OFFER:
NO SOFTWARE FEES UNTIL JULY 7, 2020
==============================

Pay as You Go: $0.05 per shipment + postage costs.
Professional: from $10/month, based on the number of labels required.
Premier: contact Shippo for pricing.

Shippo features

API
Automatic Notifications
Data Import/Export
Delivery Tracking
Real Time Updates
Reporting & Statistics
Shipping Management
Status Tracking

Activity Dashboard (49 other apps)
Billing & Invoicing (44 other apps)
Dispatch Management (46 other apps)
GPS (38 other apps)
Location Tracking (42 other apps)
Order Management (47 other apps)
Real Time Data (39 other apps)
Real Time Monitoring (45 other apps)
Route Management (37 other apps)
Route Optimization (43 other apps)
Third Party Integration (49 other apps)
Transportation Management (42 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Shippo

Key features of Shippo

  • Air shipping
  • Cost calculations
  • Customs tracking
  • Ground shipping
  • Multi-carrier compliance
  • Multi-carrier manifest
  • Postage management
  • Shipment tracking
View All Features

Benefits

• Built-in address validation allows users to validate addresses from around the world to avoid failed deliveries due to incomplete or invalid addresses.

• Returns labels can be generated and printed, including for packages created outside of Shippo, and scan-based returns mean that users only pay for returns labels that have been used.

• Shipping labels and packing slips can be customized for different needs, and online tracking pages can be customized to match company branding.

• Customers can be provided with detailed tracking information, including carrier details, shipping services, package location, original and updated ETAs, and more.

• Customs forms can be pre-filled to expedite label generation, and Paperless Trade removes the need for users to print commercial invoices.