Track-POD vs DoorDash for Merchants

Elite EXTRA

Metrobi

Detrack 

Deliver faster, smarter, and more efficiently with Elite EXTRA. Our platform optimizes routing and dispatch, connects you to nationwide 3PL fleets, and automates returns for a seamless customer experience. Cut costs, boost speed, and delight customers with every delivery.

Metrobi is a delivery management software crafted to help businesses manage delivery operations via a unified portal. The platform offers a host of features, including route optimization, live tracking, proof of delivery, a driver mobile app, and delivery notifications.

Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack. 

general manager

Operations and Logistics manager

Support is fast and they understand the needs

Director

We don't have many support requests, but when we do contact Customer Support they are always great to deal with.

Delivery management has never been easier and more efficient with Track-POD's dispatcher dashboard and Customer Portal, both of which let you add, live-track, and manage deliveries involving multiple drivers, vehicles, and stops. Document delivery in full, partial delivery, and overdelivery.

3PL Management

Accounting Integration

Activity Dashboard

Activity Tracking

Alerts/Notifications

Automated Scheduling

Barcode Recognition

Barcode/Ticket Scanning

Barcoding/RFID

Carrier Management

Cash on Delivery

Contact Database

Cross Docking

Customer Database

Customer Management

Customer Portal

Data Import/Export

Delivery Tracking

Demand Forecasting

Digital Signature

Dispatch Management

Drag & Drop

Driver ETA

Driver Management

Electronic Signature

Emergency Dispatch

Employee Management

Fleet Management

Food Delivery Dispatching

For Courier Services

For Freight Operations

Fuel Management

Geofencing

Geographic Maps

Geolocation

Incident Reporting

Inspection Management

Inventory Management

Labeling

Label Printing

Live Driver Tracking

Live Tracking

Load Optimization

Location Tracking

Maintenance Management

Mileage Tracking

Mobile Access

Mobile Alerts

Mobile App

Mobile Signature Capture

Monitoring

Multi-Location

Online Ordering

Order Entry

Order Management

Order Tracking

Performance Metrics

Progress Tracking

Proof of Delivery

QuickBooks Integration

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recurring Tasks

Reporting/Analytics

Reporting & Statistics

Route History

Route Management

Route Optimization

Routing

Safety Management

Scheduling

Search/Filter

Shipment Tracking

Shipping Labels

Shipping Management

SMS Messaging

Status Tracking

Supplier Management

Surveys & Feedback

Task Scheduling

Territory Management

Third-Party Integrations

Tire Management

Transportation Management

Trip Logs

Vehicle Management

Voice Recognition

Warehouse Management

Track-POD

Web-based

Windows

Android

iPhone

Linux

iPad

Chromebook

Onfleet

Shipday

OptimoRoute

Driv.in

OnTime 360

DoorDash for Merchants

Advanced

Advanced Plus

Ultimate

Enterprise

logistics manager

Features like real-time tracking, electronic proof of delivery, and automated notifications have added real value to our day-to-day logistics. While we did run into a technical issue with email and SMS notifications, the support team—especially Tanya—was responsive and helpful in getting it resolved quickly.

Project Manager

The ability to track orders, including arrivals, deliveries, and customer returns, is outstanding.

The platform is intuitive and offers real-time visibility into deliveries, which has significantly improved our efficiency and customer satisfaction.

The flow is fixed, and while we understand that as a product it's not always feasible to offer customization options for every user, it can be limiting.

operations manager

They adjust the estimated arrival times at the pickup or delivery point

Studio Manager

As a manager, it not only frees up time but allows me to monitor my drivers while secure in the knowledge they're getting where they need to go in the most efficient way.

Overall, Track-POD has made our delivery workflow much more streamlined and reliable.

Track-POD has definitely helped us deliver a more professional and reliable service to our customers.

Business Analyst

Everything has been fantastic - I have reached out to the customer support twice and requested things that I thought would either not be possible or would take long to implement.

eStore and Procurement Manager

TRack-POD's routing optimization is not geared and developed enough for my country/region.

Gerente de Operaciones 

The optimization of routes and the sending of PDF documents have been very useful for our company, with these functions we have obtained greater efficiency in deliveries and at the same time we offer a transparent service to our clients since they are notified in real time and obtain a backup of delivery and payment with PDF document

Dispatch Manager

Vehicle check, want to disable for collections and couriers, but we can't because the transport dept needs it, nice to have if this can be setup per unit, not everyone needs the vehicle check, only transport dispatch needs this

We have managed to set up in a few hours.

Senior IT Engineer

There are minimal system issues where tickets would need to be logged.

For me is missing: 2FA Authenticator for logging into the portal.

Finance Director

Website Tech

We deliver our orders on our own vehicles, we were originally just looking for a POD bit of software, and four Track-Pod which has given us everything in one.

So sometimes the routes suggested are not the best routes for delivery.

The initial setup took some time due to the customization.

Instructional Designer

it has been a good experience, the real time ability to find good enroute and have access to proof of delivery documents has increased satisfaction in customer interactions.

We are able to plan routes to make them cost-effective, have multiple drivers, and also keep our customers updated!

Catering manager 

The only con I would say is that it sometimes glitches and my drivers tracker will say they are somewhere when they are not however this is only every so often. And from a drivers point when they are new they find it hard to use so takes some getting use to.

More then good, happy to move forward with Track-POD and so insert more customers into this portal.

Supply Chain Manager

The platform is intuitive and easy to navigate, which has made it simple for our team to adopt and use effectively.

Further limitation -> Once a route has been "STARTED", it cannot be removed and the dispatch tablet cannot carry on until the "STARTED" route is closed.

Managing Director

Everything the app does is important in our company process managing

The user should have the choice to select the reasons for rejections

We can see online the logistic and check photos and signature of who received.

IT Dept Manager

sensitive content hidden] was especially helpful in solving the issue and was fast to respond to my emails.

Our delivery associates are happy with the TrackPod features

owner

Route sheet order numbers do not match the order of the number of addresses

Operations Executive

I've asked support about this before, but it seems like there is a conflict of functionality that limits us from retaining the new edited order.  

Customer Experience Team Manager

currently cannot include deliveries made by common carriers....only deliveries made by company's own fleet

I have also been able to secure many more government contracts where they require tracking.

senior manager supply chain solutions

benefits of having our customer service being able to obtain real time information at their fingertips, instead of constant calls/emails to answer the basic question as to where/when an order is at.

It brought more confidence to our clients that receive immediatly the signed document by email.

1st Line Support

The way it works with sage is annoying, orders can get stuck. Both an issue with Sage and trackpod.

As a manager of a busy shop my time was taken up dramatically and with the introduction of trackpod I have a lot more time to do other things!

Can dispatch multiple orders on same route, meaning one signature

The support is not immediate and I would like it to have more integration options with ERP software's.

Director 

Sorting deliveries per drivers is very great feature which we use daily.

Limited on amount of photos that can be taken (10) --> need more

Operations Manager

Helped my team cut TAT by half on planning and resolving route issues.

We have used this software since opening the business and although we researched the market in depth to see what else is out there we really like this system due to it's reliability, ease of use and great client interface.

Head of Operations

Some features that we need are not available or configured in a way that works for us

Battery drain at the phones became the most important concern, however adequate if plugged and charging inside the car .Not capable of trade the phone quantity for text monitoring updates.

Track-POD vs DoorDash for Merchants Comparison (2026)

Track-POD

DoorDash for Merchants

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives