Track-POD Pricing, Features, Reviews & Comparison of Alternatives

Track-POD

Vehicle route planning solution and online delivery tracking

4.65/5 (23 reviews)

Track-POD overview

Track-POD is a service management software solution for delivery businesses of all scales, offering a range of features for connecting dispatchers, vehicle fleets and drivers. Deployed in the cloud and backed by an iOS and Android app, Track-POD provides Artificial Intelligence (AI) technology and route optimization tool to automate operations and ultimately improve efficiency. A real time web dashboard provides a centralized UI where dispatchers can access delivery management for scheduling, while optimizing fleet loads and journey routes across multiple drops. With vehicle tracking and driver monitoring plotted via map display, the software provides updates on current location while automatically issuing branded SMS notifications to customers detailing delivery ETAs etc. Driver communication and proof of delivery is then assisted by connectivity to a companion app for iOS and Android smartphones.

Track-POD Proof of Delivery mobile app supports instant messaging between dispatch HQ and field staff, while also syncing ePOD data back to the office. Capture of recipient eSignature and photos is joined by QR / barcode scanning for identifying printed delivery labels. Offline functionality upon loss of web connectivity then supplements accessibility to additional features for vehicle maintenance inspections, voice activated route navigation, cash transaction collection, plus a host of real time notifications. Track-POD also includes built-in analytics reporting capabilities along with Zapier and API-based integration options for connectivity into third-party ERP or other systems.
www.track-pod.com

Pricing

Starting from
$19/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 6 other markets, Europe, Germany, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Dutch, French, German, Portuguese, Russian, Spanish
Track-POD screenshot: Track-POD utilizes Artificial Intelligence to assist capabilities such as route planning for optimizing delivery driver / vehicle journeys for speed and fuel efficiency
Android Delivery Driver AppTrack-POD screenshotTrack-POD screenshot: The Track-POD Proof of Delivery app for Android and iOS includes the ability to give drivers voice activated, GPS-based journey directions Track-POD screenshot: Route planning and optimization features allow fleet journeys to be plotted and calculated on geographic mapsTrack-POD screenshotTrack-POD screenshotTrack-POD screenshot: eSignature capture screen shown within Track-POS Proof of Delivery app for AndroidTrack-POD screenshot: An example of Track-POD's analytical reporting capabilities, showing a chart breakdown of delivery rejection reasonsTrack-POD screenshot: The Get Signature dialog within Track-POS Proof of Delivery app running on Android, showing fields for leaving comments and capturing eSignatures or photos etc Track-POD screenshotTrack-POD screenshot: Delivery tracking features include notifications via email and SMS, giving customers updates on order progress and expected time of arrivalTrack-POD screenshot: An example of the instant chat feature included within the Track-POS Proof of Delivery app for iOS and Android, with the ability to send messages between driver and supervisor alongside any attached photos  IOS Delivery Driver AppAutomated Route Planning  & Route Optimization (North America)

Track-POD reviews

Excellent
15

Very good
8

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.4
  4.2
  4.3
  4.4
Aaron Bartley

Excellent POD software

Used daily for 1-2 years
Reviewed 2018-10-06
Review Source: Capterra

All in all Track-Pod is an excellent tool to improve efficiency. In the past we have experienced situations before where customers have claimed their deliveries never happened and opened claims with their credit card companies saying they never received product and the Geo stamp provided while capturing customer signatures has eliminated all situations where dishonest customers claim a delivery never happened. Very happy with Track-Pod and the excellent features provided to logistic businesses!

Pros
Track-POD is an excellent software program to improve delivery efficiency and maximize profits. In the furniture delivery and logistics business, the optimization feature allows for proper route planning without spending large amounts of time and company resources. In addition, the POD captures Geo stamps of the location where the signatures and pictures were taken to avoid discrepancies between company drivers and customers. We are extremely happy with the service and attention to detail provided by the entire Track-Pod team! The program has allowed us to increase revenues and efficiency without breaking the bank. The value you receive for the money you spend is worth every penny!

Cons
The only negative side we have experienced with the software is the inability to remove a delivery stop on a route once the driver has started their route. In the logistics industry, and our business model specifically, we allow for cancellations and rescheduled deliveries even after the product is in transit and the route is started. We also have instances where a delivery will need to be switched from one driver /route to another and the software doesn't allow for a delivery to be removed and reassigned once a route has been started. If a situation like this happens, and happens frequently, we currently have the driver mark it not delivered and reenter the delivery to be assigned to another driver. This isn't ideal but not a major problem in perspective with all the other great features Track-Pod offers.

Response from Track-POD


Thanks so much for your review! Soon we will add the possibility to transfer a job to another driver when a route is started.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Liz Wood

Automated Excellence

Used daily for less than 6 months
Reviewed 2019-11-25
Review Source: Capterra

Pros
Even the lowest subscription with Track-Pod allows me to manage my courier with ease. The process of uploading routes, and adding new routes is extremely intuitive and streamlined.

Cons
For the future, I would like to be able to use Track-Pod on a mobile site. Currently even with another phone app that allows me to view desktop versions of websites, I'm unable to add more routes on the fly if I'm not at a desktop computer.

Response from Track-POD


Thanks a lot for your generous review, we really appreciate it. The Mobile Dispatcher app is on our to-do list. We will be glad to make your daily operations even easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Good but not Perfect

Used daily for 6-12 months
Reviewed 2019-07-03
Review Source: Capterra

Pretty handy app. POD functions are excellent. Web app is a little clunky to use. Also we still had to buy a seperate app for route tracking.

Pros
Auto routing. Customisable POD. Drag and drop.

Cons
advanced version not worth extra money. Will drop back to the basic license next year. Would be very helpful as Manager to have a app to see where the trucks are up to - location and status (ie supervisor version). Can’t edit job in route (is need to remove first). Auto generate new delivery job (ie for next day) for failed deliveries Have to add a fake job to start and finish to close the route loop and estimate return time.

Response from Track-POD


Thanks for your feedback. We are constantly working to improve our route planning tool to provide an easy-to-use solution with excellent user experience interfaces. The updates will be coming soon.

6 August 2019 - We are glad to inform that you can edit a job in a route (no need to remove from list), move the order directly in the route to another route using drag-and-drop.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Robert Campbell

Good Basic POD system

Used daily for less than 6 months
Reviewed 2019-06-29
Review Source: Capterra

The systems provides us with the basics of a good POD system for the time being at a price point that is hard to beat. However there are a number of issues with the system that we're hoping they are addressed before we can expand our use of the system.

Pros
TrackPOD provide the basics of a good Point of Delivery system. Entering orders and routes works well manually and routing for normal vehicles seems to provide reasonale results.

Cons
Importing or integration with other systems like accounting s/w is very limited, especially on order completion. Importing from spreadsheets is also problematic. We're running cargo bikes for delivery and the routing algorithms just don't work for this mode even when we specify bicycle as the vehicle type leaving us to manually devise routes.

Response from Track-POD


Hi Robert,

thanks so much for your review. We are working on the improvement of bicycle routing. Definitely, the routing algorithms for bicycles will be improved.

To get a good integration we offer our API https://api.track-pod.com/index.htmlI, as this interface covers all needs.

6 August 2019 - We are glad to inform that we have updated our routing algorithms for bikes/bicycle.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

MVGL feedback

Used daily for 1-2 years
Reviewed 2019-07-09
Review Source: Capterra

We have centralized routing function in our organization and we have faster routes planning process

Pros
Automatic secondary routes creation, POD functionality

Cons
Primary routes creation functionality, involving other shipments from different locations despite formed secondary routes

Response from Track-POD


Thanks for your feedback. This is very important for us. We are constantly working to improve our route planning tool to provide the best routing solution with great algorithms. Please follow our software updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Track-POD pricing

Starting from
$19/month
Pricing options
Free trial
Subscription
View Pricing Plans

A 7-day free trial is available for the first 3 drivers and 300 delivery tickets, after which pricing is as follows:

Starter: $19 a month per driver/vehicle billed annually OR $23 month-to-month
Standard: $29 a month per driver/vehicle billed annually OR $35 month-to-month
Advanced: $49 a month per driver/vehicle billed annually OR $59 month-to-month
Enterprise: Contact Track-POD for Enterprise pricing.


$19 a month per driver if billed annually

Track-POD features

API
Activity Dashboard
Automatic Notifications
Data Import/Export
Delivery Tracking
Dispatch Management
Email Notifications
GPS
Location Tracking
Order Management
Real Time Data
Real Time Monitoring
Real Time Updates
Reporting & Statistics
Route Optimization
Shipping Management
Status Tracking
Third Party Integration

Billing & Invoicing (36 other apps)
Transportation Management (30 other apps)

Additional information for Track-POD

Key features of Track-POD

  • Capacity Planning
  • Carrier Management
  • Computer Aided Dispatch
  • Customer Management
  • Customer Portal
  • Drag & Drop Scheduling
  • Driver ETA
  • Driver Management
  • Fleet / Equipment Management
  • For Courier Services
  • For Freight
  • Fuel Management
  • GPS Tracking
  • Incident Reporting
  • Load Management
  • Load Optimization
  • Maintenance Management
  • Mileage Tracking
  • Quotes / Estimates
  • Route Costing
  • Scheduling
  • Shipment Management
  • Signature Capture
  • Tire Management
  • Tool Tracking
  • Trip Logs
  • VIN Lookup
  • Vehicle Management
  • Vehicle Tracking
View All Features

Benefits

• Track-POD is an all-in-one, cloud-based delivery tracking solution that promises a paperless system for monitoring fleet driver performance and capturing delivery confirmation via mobile app support.

• Core features include online delivery management, live delivery tracking with customer updates to any phone, plus a route optimization engine that handles multi-drop planning.

• Fleet route progress is shown in real time via geographic maps, giving dispatchers a view on driver / vehicle location, while built-in analytics capabilities enable a range of reports to be generated and exported across PDF, XLS and XLSX formats.

• Track-POD Proof of Delivery app for Android and iOS devices works in conjunction with the system's web dashboard to give native field access to orders, jobs, delivery routes, GPS-based driver directions, notifications, live chat, plus eSignature and photo capture etc.

• Third-party integration with over 1300 apps such as QuickBooks, Salesforce, Magento and WooCommerce is achieved via Zapier connectivity, while the Track-POD API allows for broader ERP integration where required.