All in all Track-Pod is an excellent tool to improve efficiency. In the past we have experienced situations before where customers have claimed their deliveries never happened and opened claims with their credit card companies saying they never received product and the Geo stamp provided while capturing customer signatures has eliminated all situations where dishonest customers claim a delivery never happened. Very happy with Track-Pod and the excellent features provided to logistic businesses!
Track-POD is an excellent software program to improve delivery efficiency and maximize profits. In the furniture delivery and logistics business, the optimization feature allows for proper route planning without spending large amounts of time and company resources. In addition, the POD captures Geo stamps of the location where the signatures and pictures were taken to avoid discrepancies between company drivers and customers. We are extremely happy with the service and attention to detail provided by the entire Track-Pod team! The program has allowed us to increase revenues and efficiency without breaking the bank. The value you receive for the money you spend is worth every penny!
The only negative side we have experienced with the software is the inability to remove a delivery stop on a route once the driver has started their route. In the logistics industry, and our business model specifically, we allow for cancellations and rescheduled deliveries even after the product is in transit and the route is started. We also have instances where a delivery will need to be switched from one driver /route to another and the software doesn't allow for a delivery to be removed and reassigned once a route has been started. If a situation like this happens, and happens frequently, we currently have the driver mark it not delivered and reenter the delivery to be assigned to another driver. This isn't ideal but not a major problem in perspective with all the other great features Track-Pod offers.
Thanks so much for your review! Soon we will add the possibility to transfer a job to another driver when a route is started.
Likelihood to recommend: 10/10
Even the lowest subscription with Track-Pod allows me to manage my courier with ease. The process of uploading routes, and adding new routes is extremely intuitive and streamlined.
For the future, I would like to be able to use Track-Pod on a mobile site. Currently even with another phone app that allows me to view desktop versions of websites, I'm unable to add more routes on the fly if I'm not at a desktop computer.
Thanks a lot for your generous review, we really appreciate it. The Mobile Dispatcher app is on our to-do list. We will be glad to make your daily operations even easier.
Likelihood to recommend: 10/10
Pretty handy app. POD functions are excellent. Web app is a little clunky to use. Also we still had to buy a seperate app for route tracking.
Auto routing. Customisable POD. Drag and drop.
advanced version not worth extra money. Will drop back to the basic license next year. Would be very helpful as Manager to have a app to see where the trucks are up to - location and status (ie supervisor version). Can’t edit job in route (is need to remove first). Auto generate new delivery job (ie for next day) for failed deliveries Have to add a fake job to start and finish to close the route loop and estimate return time.
Thanks for your feedback. We are constantly working to improve our route planning tool to provide an easy-to-use solution with excellent user experience interfaces. The updates will be coming soon.
6 August 2019 - We are glad to inform that you can edit a job in a route (no need to remove from list), move the order directly in the route to another route using drag-and-drop.
Likelihood to recommend: 7/10
The systems provides us with the basics of a good POD system for the time being at a price point that is hard to beat. However there are a number of issues with the system that we're hoping they are addressed before we can expand our use of the system.
TrackPOD provide the basics of a good Point of Delivery system. Entering orders and routes works well manually and routing for normal vehicles seems to provide reasonale results.
Importing or integration with other systems like accounting s/w is very limited, especially on order completion. Importing from spreadsheets is also problematic. We're running cargo bikes for delivery and the routing algorithms just don't work for this mode even when we specify bicycle as the vehicle type leaving us to manually devise routes.
thanks so much for your review. We are working on the improvement of bicycle routing. Definitely, the routing algorithms for bicycles will be improved.
To get a good integration we offer our API https://api.track-pod.com/index.htmlI, as this interface covers all needs.
6 August 2019 - We are glad to inform that we have updated our routing algorithms for bikes/bicycle.
Likelihood to recommend: 7/10
We have centralized routing function in our organization and we have faster routes planning process
Automatic secondary routes creation, POD functionality
Primary routes creation functionality, involving other shipments from different locations despite formed secondary routes
Thanks for your feedback. This is very important for us. We are constantly working to improve our route planning tool to provide the best routing solution with great algorithms. Please follow our software updates.
Likelihood to recommend: 8/10
A 7-day free trial is available for the first 3 drivers and 300 delivery tickets, after which pricing is as follows:
Starter: $19 a month per driver/vehicle billed annually OR $23 month-to-month
Standard: $29 a month per driver/vehicle billed annually OR $35 month-to-month
Advanced: $49 a month per driver/vehicle billed annually OR $59 month-to-month
Enterprise: Contact Track-POD for Enterprise pricing.
$19 a month per driver if billed annually