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Ashop Reviews

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6 reviews

recommended

Overall Rating

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    Great for small brands to build their business

    Reviewed 7 years ago

    I helped set up with an online store for baby products. We went with Ashop because their service included a lot of premium features that other platforms charged for. I found it easy to set up new pages and upload content. We had over 1000 products to include and we could get them online with ease. Orders are easy to track and the metrics are great to find out which products are selling well. The interface was a bit trickier than some of the other ones out there (eg there's no drag and drop), but once you figure it out, it's straight forwards. I would recommend Ashop to other businesses looking to build their online presence.

    Pros

    - Clear set up steps. Lots of features included. - Has a marketplace like eBay to get more customers. - Metrics included to track performance week to week.

    Cons

    - You need to get a developer if you're going to do customized designs and templates. There are however LOTS of templates included in the gallery.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    We have used Ashop Commerce for several years. Stabilized now after early issues due to upgrades

    Reviewed 4 years ago

    Much easier to track orders and shipments than just using PayPal. Allows discounts to be given to re sellers or repeat buyers.

    Pros

    Easy to add new products afresh or as a copy of an existing product. Integrates with many payment methods. Basic options are a reasonable price.

    Cons

    No FTP access for integration with accounting system, just use of CSV files. They are not keen on listening to customers. The cost of some add-ons is high.

    Overall Rating

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      Beware...

      Reviewed 8 years ago

      I am an Ashop customer, have been for 8 years and have stuck with them though many bad upgrade and reductions in functionality. During the version 4 release back at the beginning of August i decided i had had enough and decided i could no longer stand by and be quite regards the mess that the software and support was in, despite being warned by other customers that Ashop could be quite nasty if stood...

      Pros

      none

      Cons

      Everything

      Overall Rating
      • Value for money
      • Ease of use
      • Features
      • Customer support
      • Likelihood to recommend8/10

      Share this review:

      Makes job easier

      Reviewed 2 months ago

      Anyone that has a shop and they are looking to ad awesome software to their company, this is the one to pick.

      Pros

      product is very easy to use. having awesome customer service behind this product is like having second pair of hands with you the whole time.

      Cons

      few times i had problem but don't let this scary you at all. customer service was right on top of the issue and we got it resolved fast.

      Overall Rating

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        Very happy

        Reviewed 7 years ago

        Myself and my husband run a pet products business called Jimbella Pets. 6 years ago we set up our website through Ashop and overall we've been happy with them ever since. We went through some issues when version 4 was released last August just like MrD said in his review. At the time, we had a look around at other options, but they either were too expensive, didn't have enough features or charged...

        Pros

        Phone & chat support is very good and any issues get fixed quickly. Admin interface is much easier to use than Bigcommerce. Good value (the $25 plan does everything we need)

        Cons

        Designing the store was a bit tricky. I've learned it's just easier to pay someone to do the design work rather than try and do it myself. Ashop provides design services too, and I've been pretty happy with the results.

        Overall Rating

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          Really good for wholesalers

          Reviewed 7 years ago

          I run a mens fashion brand. We sell both wholesale and retail and finding a store builder that works for both is pretty difficult. I switched my store from bigcommerce to ashop last year and so far i'm pretty happy with the decision.

          Pros

          Really, really good B2B module. It's like having a separate website for wholesale clients where i can display different products and set up different discounts. For example, I only offer quantity discounts to wholesale clients.

          Cons

          The support is 24-hours Mon-Fri only, not weekends. This isn't a big deal for us as we're closed on weekends, but this might be an issue if you have a day job and your running an online store on weekends.

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          10+ YEARS RECOMMENDING SOFTWARE

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