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Braintree vs Square Payments Comparison

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Overview

Braintree Payment Solutions is an online payment gateway that allows to process eCommerce transactions on mobile platforms...

Category Leaders

Square Payments is an online payment processing solution which integrates with Square hardware & POS software to allow businesses...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0.30

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0.01

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.9

68

5

4

3

2

1

29

23

5

3

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.7

2.3K

5

4

3

2

1

1.7K

413

81

20

28

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

I am huge fan of PayPal, we all have phones and we can have the software available anywhere we go and makes it super easy to use.
My experience using this bank was good, so I recommend it because it is reliable and easy to deal with. Many thanks to all Paypal customers.
I love how it is easy to manage money for me and my employe and splitting it for a fair price. This site is a good site for companies at any size.

Pros

I love the simplicity of the software. I love being able to accept credit card or debit card payments directly on my phone with the small noninvasive card reader that i attach to my phone.
I love this software, our employees love it too because it gives them better tips at the end of the day.
Simple reporting is my favorite feature, especially compared to other platforms. Helping my clients with meaningful reporting without having to modify the data is super convenient.

Cons

It is the most infuriating thing I have ever encountered, and when you have a customer on the phone, asking them to repeat the CC number it is quite frustrating.
PayPal really cannot be trusted with money. There is so much fraud when using Paypal you end up making a loss.
Miserable product - they create unbelievable accounting headaches.

Cons

I do not think I have have anything I do not like about square payments. I guess if you put in the wrong email that can be annoying but that more user error.
I had to walk around & often ended up some distance away from the customer. It was awkward because I had to have their card with me & this probably made the customer feel uneasy.
It also bothered me that they charge more to type in the card numbers when you’re unable to swipe the card in person.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features15
  • ACH Payment Processing
  • API
  • Billing & Invoicing
  • Cash Management
  • Compliance Management
  • Contactless NFC
  • Credit Card Processing
  • Cryptocurrency Processing
  • Customer Database
  • Data Security
  • Debit/Credit Card Processing
  • Electronic Payments
  • Electronic Signature
  • Fraud Detection
  • Gift Card Management
  • In-Person Payments
  • Invoice Management
  • Mobile Access
  • Mobile Card Reader
  • Mobile Payments
  • Multiple Payment Options
  • Offline Access
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Point of Sale (POS)
  • Receipt Management
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Third-Party Integrations
  • Total features34
  • ACH Payment Processing
  • API
  • Billing & Invoicing
  • Cash Management
  • Compliance Management
  • Contactless NFC
  • Credit Card Processing
  • Cryptocurrency Processing
  • Customer Database
  • Data Security
  • Debit/Credit Card Processing
  • Electronic Payments
  • Electronic Signature
  • Fraud Detection
  • Gift Card Management
  • In-Person Payments
  • Invoice Management
  • Mobile Access
  • Mobile Card Reader
  • Mobile Payments
  • Multiple Payment Options
  • Offline Access
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Point of Sale (POS)
  • Receipt Management
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Third-Party Integrations

Integrations

  • Total integrations265
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net
  • Total integrations92
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net

User reviews that mention these apps

MH
AvatarImg

Mary H.

Hospital & Health Care, 501-1,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Braintree logo

Braintree

Braintree is a no brainer

Reviewed 3 years ago

Not a bad idea for business payments, if you have a buisness that requires payments from clients online.

Pros

I dont have to give my credit card information everytime I want to use this.

Cons

Lack of detailed reports and it would be nice for better searching

PF
AvatarImg

Pantea F.

Media Production, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Braintree logo

Braintree

It is the most useful program for everyone.

Reviewed 3 years ago

I use it for my online payments

Pros

It is very easy to use for everyone. Also, it is safer than using your credit card for online shopping.

Cons

I think everything is perfect for this program.

DG
AvatarImg

Desmond G.

Furniture, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Braintree logo

Braintree

Brain review

Reviewed 3 years ago
Pros

Multiple payments and also Security the best

Cons

Processing could be better it’s very important

AvatarImg
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Paul R.

Health, Wellness and Fitness, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Braintree logo

Braintree

Very promising option for the future

Reviewed 2 years ago
Pros

There are many good things to test and try, many more than I have tested. The site itself is clean and very well set up with a very low fee per transaction

Cons

It would be great if they could include crypto payments as an option

gu
AvatarImg

godspower u.

Design, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Braintree logo

Braintree

Best paypal payments

Reviewed 3 years ago

Paypal is one the payments method I love using why shopping online and making online business payments because they delivered my money on time and they are still very fast and quick software I will rate them 5 STARS because they what it and am very happy using PayPal payments online I like PayPal.

Pros

What I like most about PayPal is the payment method is very fast and quick and the business payment method I love this part because they hold your money on things the products are delivered and then they will realize the money to the seller that why I like PayPal most.

Cons

What I like least is the part of the business plan is what they take too much commission out of the payments you will receive the customers which are not a real good thing on PayPal if they can charge least it will be good for users like us least.

BC
AvatarImg

Brandon C.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Braintree logo

Braintree

Features far behind competitors and terrible support

Reviewed 2 years ago

We dealt with their support team during a 4 month period to handle a seemingly simple request. They ended up closing the ticket without explanation and the case went unresolved. We're currently migrating to a competitor.

Pros

They offer the bare minimum functionality for processing payments

Cons

The customer support is probably the worst I've experienced and the product has not progressed much over the 6 years we were with them.

SL
AvatarImg

SALIM L.

Civil Engineering, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Braintree logo

Braintree

Recommend the use of PayPal

Reviewed 3 years ago

My experience using this bank was good, so I recommend it because it is reliable and easy to deal with. Many thanks to all Paypal customers

Pros

The ease of use and credibility of this bank. Funds can be extracted anywhere or sent, so your Paypal bank is the best choice.

Cons

There is a small problem. Sometimes there is a delay in receiving or sending payments

SZ
AvatarImg

Salahdine Z.

Computer Games, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Braintree logo

Braintree

The paypal it is good

Reviewed 3 years ago
Pros

I like this site for its simplicity, it provides many options for users, and the safety rate is high

Cons

Sometimes there is a decrease in the main user interface and a delay in receiving payments

AR
AvatarImg

Verified reviewer

Marketing and Advertising, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Braintree logo

Braintree

Great for payment processing and fraud protection

Reviewed a year ago

It is a great tool overall and nice to use.

Pros

Great tools for fraud protection and also payments and accounting needs

Cons

Not much. It's a great tool so far and really easy to use.

JC
AvatarImg

Janet C.

Education Management, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Braintree logo

Braintree

Braintree Is an Exceptional Solution for Online Payments

Reviewed a month ago
Pros

For exceptional online payments, we always choose Braintree. Braintree has been so reliable.

Cons

I like the amazing features of Braintree. Braintree is flawless.

LA
AvatarImg

Lorenzo A.

Civic & Social Organization, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Braintree logo

Braintree

Proficient Payment processing Program

Reviewed 2 months ago

Braintree has increased the value for every payment made, and this ensure there is quality operational support.

Pros

Braintree helps us manage all the payments, and this gives more revenue to the firm.

Cons

The focus from Braintree is authentic and flawless.

MM
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Maegan M.

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Braintree logo

Braintree

Pretty Good Software With Some Minor Quirks

Reviewed 3 years ago
Pros

Finding certain transactions is pretty easy, so it taking credit card payments. It does what it needs to.

Cons

This is a very minor issue in the grand scheme of it all, but you wouldn't believe how annoying and inconvenient it is. When taking a credit card payment, if you put a comma in the amount of the transaction (ie: $1,000 rather than $1000), it will not accept the transaction, and brings you back to the same page without the credit card number. It is the most infuriating thing I have ever encountered, and when you have a customer on the phone, asking them to repeat the CC number it is quite frustrating. We also can't connect BT to Netsuite so we have to manually enter credit card transactions.

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Michael R.

Telecommunications, 5,001-10,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Braintree logo

Braintree

Completely customisable payment solution

Reviewed 7 years ago
Pros

Very easy to create a fully custom, iframe free payment form. Can easily add PayPal and other payment methods to a custom payment form. Able to process one off or subscription payments.

Cons

Could do with some interactive codepen examples like competitors provide. Using custom JS integration requires a level of PCI compliance, but the customisablity is worth it.

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Doug L.

Arts and Crafts, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Braintree logo

Braintree

Had To Hire A Developer To Integrate Braintree With My Site

Reviewed 2 years ago

The set up process took much longer than I expected.

Pros

About half of my customer base prefers using PayPal over direct credit card payments, so I chose to go with Braintree as my payment processor because they are a subsidiary of PayPal.

Cons

Setting up Braintree was difficult, in my opinion. Knowledge of API coding was required, and I had to hire a knowledgable developer to get this service integrated with my web site.

SW
AvatarImg

Stuart W.

Arts and Crafts, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Braintree logo

Braintree

Run away from Braintree as fast as you can

Reviewed 2 years ago

One day our settlements from Braintree just stopped. Our money just stopped! And Braintree simply could not care less. When we eventually got hold of someone (they do not have telephone customer support, only telephone sales), they told us they would look into it, but they could make any guarantees of when it would be resolved. They failed to grasp this was our money, and we were their customer....

Pros

The fact that the payment fields integrate directly into our checkout. This is pretty standard now, but back when we first started using them 7 years ago, Braintree was the only one that enabled this.

Cons

The software is fine, however the customer service is completely non-existent. That is a huge issue for a payments company. They provide the oxygen for your business, the cash flow. If there is an issue, they could not care less about it.

aA
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alex A.

Automotive, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Braintree logo

Braintree

Easy-to-use service

Reviewed 3 years ago

i am huge fan of PayPal, we all have phones and we can have the software available anywhere we go and makes it super easy to use.

Pros

this is awesome service to use. this is another type of the payments that we take in my shop and having this available to my customers it helps us and my customers alot when it comes to making a purchase.

Cons

once or twice i had experience bug with the system, but no need to worry. customer service took care of it right away and they were with me the whole time until the bug was fixed.

sw
AvatarImg

susan w.

Wholesale, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Braintree logo

Braintree

Easy to use, simple

Reviewed 3 years ago

Generally it's good but adding more robust features like other credit card processors would be helpful.

Pros

It is simple to use, fees are reasonable and seem to change depending on volume dynamically. Direct entry for phone payments is much easier than other solutions we have used, which is our primary payment method. It works well on our website as well.

Cons

It is hard to tell exactly the fee calculations. Their record keeping is not as transparent and solid as I would like.

AR
AvatarImg

Verified reviewer

Arts and Crafts, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Braintree logo

Braintree

Good solution, but not the best

Reviewed 2 years ago

Overall, my experience was good, but I I*did* end up switching over to Stripe in the end which I found to be an simpler solution and easier to use overall.

Pros

I felt that Braintree was very trustworthy. As I have an online shop, I wanted to make sure my customer's data and transactions were being processed safely and in line with top industry standards - I definitely trusted Braintree to handle payments made through my Woocommerce setup.

Cons

I sometimes had a hard time navigating the Braintree control panel and enabling certain functions and add-ons. I found it impossible to setup Apply Pay for instance (which was just a couple of simple steps with Stripe). I also experienced a couple of infrequent issues with Braintree's Woocommerce plugin - honestly not sure if that's on Braintree or Woocommerce. But when I switched to Stripe, their plugin worked smoothly without any of the same small hiccups.

MG
AvatarImg

Matyas G.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Braintree logo

Braintree

It's alright if you don't have a better available option

Reviewed 2 years ago

Quite frustrating. We didn't have any other viable option available in our region for years so we had to work with Braintree, but from early on we were awaiting the day we could break free. This finally happened a few weeks ago. Thank you for helping our business accept online card payments in the last few years, but there are simply better options out there at this point.

Pros

When we started using Braintree in early 2019, it was the only available payment solution in our region that was integrated with the online reservation system we are using. So what we liked most was its availability to us, and we weren't too picky about the other aspects as long as it was usable, which it was. We recently discontinued the use of Braintree since another, better option became available in our region.

Cons

The software itself works okay but the security / anti-fraud settings that we had to apply were determined by Braintree based on the account activity. A year or two ago, we had one instance when someone was trying to use multiple cards during 1-2 days (possibly with crooked intentions) and as a result, we were obligated to change our security settings which are still in force today, and which resulted...

AR
AvatarImg

Verified reviewer

Arts and Crafts, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Braintree logo

Braintree

Braintree is a scam, avoid at all costs. Read on....

Reviewed 4 years ago
Pros

No pros. Avoid at all costs. Read below.

Cons

Braintree Payments  (a PayPal company) is a scam and nobody should sign up for it, just like it's parent company is a scam.  We have used it for exactly 10 days before we had to pull the plug from using it. This is the story - we are a Cyprus based company (EU) but our eCommerce website's main currency is USD. When we signed up with  Braintree Payments, we have told them that we would like to be paid...

BK
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Bill K.

Consumer Goods, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Payments logo

Square Payments

Easy to use, great features

Reviewed 2 years ago

I returned to using Square after problems with the Braintree/PayPal platform. Been a breath of fresh air. Unfortunate not being able to use PayPal, however they are not worth the trouble.

Pros

Simple to use, great interface. Enough features to run our business effectively.

Cons

No major issues. The fees are in line with other processors.

TB
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Terrence B.

Entertainment, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Payments logo

Square Payments

Takes the guessing out of work

Reviewed a year ago

It works rapidly, without fail (except if the card stripe is terrible). Square gives information input at every one of the basic points which can be switched off in the event that you don't need it. I additionally love Square's approaches: evaluating, choice for quicker settlement, and they offer loads of different elements for private venture. I don't utilize those yet they look very great. I've utilized Authorize.net, Braintree, Stripe, and Endlessly Square is far superior to the rest.

Pros

I love the fact there was more options at every turn especially with the different payment metods like cash app etc. It saves a spreadsheet like feature that can integrate into your accounting software, and I found this to be very easy.

Cons

I think if more payment methods was available, it would be a complete all in one POS system.