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Braintree Logo

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Online and mobile payment gateway

(11)

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Braintree Pricing, Features, Reviews and Alternatives

Braintree FAQs

Q. What type of pricing plans does Braintree offer?

Braintree has the following pricing plans:
Starting from: $0.30

These products have better value for money


Q. Who are the typical users of Braintree?

Braintree has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Braintree support?

Braintree supports the following languages:
English


Q. Does Braintree support mobile devices?

Braintree supports the following devices:
Android


Q. Does Braintree offer an API?

Yes, Braintree has an API available for use.


Q. What other apps does Braintree integrate with?

Braintree integrates with the following applications:
Wufoo, TaxCloud, Drupal, Adobe Commerce, CoreCommerce, Recurly, FreshBooks, Shopify


Q. What level of support does Braintree offer?

Braintree offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

Braintree product overview

Price starts from

0.30

Other

What is Braintree?

The Braintree Payments platform is a complete online payment gateway for transactions of all sizes, without the necessity to pay regular subscription fees. Braintree users can create custom payment plugins for their customers to process recurring payments, once off payments and donations/payment requests.

Key benefits of using Braintree

- Geographical payments and availability: The Braintree Payment platform is available in more than 40 countries and accommodates 130 currencies along with all major credit cards.

- Platforms and notifications: Braintree Payments can be managed on a free to download mobile application available on Apple and Android so you can quickly update pricing and receive instant payment notifications.

- Create custom plugin: Braintree lets you create and modify payment plugins in order to suite the contemporary feel of your website and/or application though basic codding.

- Technical support and sales: Online chat is available 24 hours a day, every day of the year and is accessible in 7 different languages through the website - telephone, email and ticketing.

- Payment types: Braintree allows you to create once of payments for products, recurring payments for subscriptions and software, donation payments for charitable organizations and shipping payments.

- Scalable customer plans: You can modify user payments within a matter of seconds to alter both irregular payments and recurring billing.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum

Training options

Videos

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Why am I seeing this?

Braintree pricing information

Value for money

3.8

/5

70

Starting from

0.30

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Braintree features

Functionality

3.8

/5

70

Total features

15

2 categories

Most valued features by users

Third-Party Integrations
API
Reporting & Statistics
Reporting/Analytics
ACH Payment Processing
Billing & Invoicing
Data Security
Debit/Credit Card Processing

Functionality contenders

Braintree users reviews

Overall Rating

3.9

/5

70

Positive reviews

77

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.58/10
Rating distribution

5

4

3

2

1

31

23

5

3

8

Pros
I am huge fan of PayPal, we all have phones and we can have the software available anywhere we go and makes it super easy to use.
I love how it is easy to manage money for me and my employe and splitting it for a fair price. This site is a good site for companies at any size.
In addition, it is also an advantage that it supports most billing methods and integrates flawlessly with websites.
Cons
So much con :- Customer sucess is very poor : not able to understand our problem- SDK not compatible with modern technology (React Native)- Debugging is a nightmare : log access is a real pain.
It is the most infuriating thing I have ever encountered, and when you have a customer on the phone, asking them to repeat the CC number it is quite frustrating.
PayPal really cannot be trusted with money. There is so much fraud when using Paypal you end up making a loss.

Overall rating contenders

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Olivia C.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Our favourite payment processor

Reviewed 16 days ago

Overall, Braintree is the superior payment processor in terms of value.

Pros

What I like the most about Braintree is its low fees and secure platform.

Cons

What I like the least is that it’s sometimes difficult to speak to a human to solve an issue. I also find the PayPal relationship confusing.

MM
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Maegan M.

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Pretty Good Software With Some Minor Quirks

Reviewed 3 years ago
Pros

Finding certain transactions is pretty easy, so it taking credit card payments. It does what it needs to.

Cons

This is a very minor issue in the grand scheme of it all, but you wouldn't believe how annoying and inconvenient it is. When taking a credit card payment, if you put a comma in the amount of the transaction (ie: $1,000 rather than $1000), it will not accept the transaction, and brings you back to the same page without the credit card number. It is the most infuriating thing I have ever encountered, and when you have a customer on the phone, asking them to repeat the CC number it is quite frustrating. We also can't connect BT to Netsuite so we have to manually enter credit card transactions.

JV
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Joseph V.

Wholesale, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Nearly every payment option... All In One!

Reviewed 18 days ago

I have had a great experience overall. They fill the gap between the business owner and paypal, plus they offer integration with SO MANY other payment options. Being able to accept digital wallets is a very future focused offerring.

Pros

I really like the ability to accept so many payment options... Paypal, Venmo, Apple Pay, Google Pay, Credit/Debit... All from one platform!

Cons

The fees for gateways are a little higher than just a credit/debit card. But, the credit/debit fees are lower than pretty much everyone else.

MG
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Matyas G.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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It's alright if you don't have a better available option

Reviewed 2 years ago

Quite frustrating. We didn't have any other viable option available in our region for years so we had to work with Braintree, but from early on we were awaiting the day we could break free. This finally happened a few weeks ago. Thank you for helping our business accept online card payments in the last few years, but there are simply better options out there at this point.

Pros

When we started using Braintree in early 2019, it was the only available payment solution in our region that was integrated with the online reservation system we are using. So what we liked most was its availability to us, and we weren't too picky about the other aspects as long as it was usable, which it was. We recently discontinued the use of Braintree since another, better option became available in our region.

Cons

The software itself works okay but the security / anti-fraud settings that we had to apply were determined by Braintree based on the account activity. A year or two ago, we had one instance when someone was trying to use multiple cards during 1-2 days (possibly with crooked intentions) and as a result, we were obligated to change our security settings which are still in force today, and which resulted...

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Azizah A.

Telecommunications, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good solutions for payment processor

Reviewed 2 years ago
Pros

Braintree is a trustworthy and straightforward online payment service. PayPal's accreditation bolsters the software's stature for safety and dependability. Membership invoicing solution that is both convenient and unrestricted on an international scale.

Cons

No in-house technical specialists control system implementation choices like Shopify integration. Hence, you must rely on 3rd party developers to install new elements or manage client connectivity circumstances.

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