Cognito Forms vs forms.app

Google Forms

Jotform

Typeform

Microsoft Forms

Alchemer

Zoho Forms

Compare Cognito Forms and forms.app based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Jotform is a cloud-based form builder platform that helps businesses streamline form creation via ready-made templates, integrations with third-party applications, and design features that cater to organizations globally.

Google Workspace

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

The Microsoft Forms platform helps companies improve their operations through data collection and reporting on surveys. The software can be used to build customized forms, with open-ended questions, multiple-choice questions, and ratings to collect customer feedback.

Cognito Forms enables users to create responsive online forms that collect payments, gather information, and automate tasks. The features of this platform include data lookups, document merging, file downloading, repeating sections, save and resume, advanced calculations, conditional logic and more.

Access Controls/Permissions

Address Validation

Alerts/Notifications

Approval Process Control

Audit Trail

Autofill

Business Process Automation

Collaboration Tools

Compliance Management

Compliance Tracking

Conditional Logic

Configurable Workflow

Convert to PDF

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard Creation

Data Capture and Transfer

Data Connectors

Data Import/Export

Data Integration

Data Retrieval

Data Security

Data Storage Management

Document Management

Document Storage

Drag & Drop

Electronic Forms

Electronic Signature

Forms Creation & Design

Forms Management

Full Text Search

HIPAA Compliant

Information Governance

Mobile Access

Multi-Channel Data Collection

Multi-Device Support

Multiple Data Sources

No-Code

Process/Workflow Automation

Real-Time Data

Real-Time Notifications

Reminders

Response Validation

Role-Based Permissions

Rules-Based Workflow

Secure Data Storage

Single Sign On

SSL Security

Surveys & Feedback

Task Management

Task Scheduling

Template Management

Third-Party Integrations

User Management

Web Forms

Workflow Configuration

Workflow Management

Most users consider Cognito Forms to provide excellent value for money, highlighting the generous free tier and reasonable paid plans. Some reviewers feel certain features are restricted to higher-cost plans, but most appreciate the overall affordability.

Value for money

Reviews for Cognito Forms come from a wide variety of industries, including non-profit organization management (9% of reviewers), education management (8%), and marketing and advertising (6%). The most frequent use case for Cognito Forms cited by reviewers is form builder (77% of reviewers).

Cognito Forms

Web-based

Individual

Team

Enterprise

President

It's also pretty powerful, you can have conditional logic (i.e. only display section X if input Y is Z) and tables where the user can add an arbtirary number of rows.

As a web developer, CognitoForms is extremely flexible and customizable both in the options it gives you to create the forms, and the options for integrating it into your site.

Event Coordinator

Cognito Forms is a well rounded platform that allows you the flexibility, customization and conditional logic necessary to create forms that will do just about anything you could ever need or imagine.   

Lead Administrator

Advanced Data Management and Security: The HIPAA-compliant options for handling sensitive information, along with encryption and data validation features to keep my responses secure.

Head of School

Parents love being able to easily and seamlessly complete field trip forms, surveys, parent/teacher conference sign-ups, and various school related forms.

Director of Operations

I love that I can use Cognito Forms for reviews, for client feedback, for research, for applications, and interest forms.

Head of Asia Pacific

Cognito is one of the few form platforms out there that is intuitive to use, allows for the upload of forms and integrates into SharePoint.

Compliance Consultant

when you require support, you always receive useful prompt response, solutions and workaround from them in a timely manner.

Director

Cognito has changed how we do business, making everything much more seamless and organised, we deal with sensitive data, so the encryption option is brilliant for us.

Web Director

Cognito Forms has been an essential tool for our agency clients that need HIPAA compliant form submissions for their websites.  

Operations

The look isn't particularly appealing when you are filling in a form - I know that you can change the way the forms look on the front end but I think the default look could be upgraded to look somewhat more appealing

Business Development

You may need to customize the forms to suit your specific need, ie sales form.

It would be helpful if Cognito Forms allowed images and real-time graphs and chart to be displayed in the confirmation messages.

Marketing director

Sometimes the user interface doesn't allow certain actions (such as a multi-copy) and can take more clicks than it should to get somewhere.

The only drawback so far is that the script has a slight delay while loading that impacts the site visually for a few moments.

I strongly advise against using this company. If your business relies on functional forms, it's crucial to have real-time customer service to address any issues that may arise.

Tax Preparer

I can customize my forms however I want, it is a very persuasive advantage for my clients.

Owner and Director of Lacrosse

Cognito greatly increased my organization as well as my ability to collect payments in combination with Stripe.

Chairman

Excellent support - even though the support may be available only in US time - not so helpful for business users based out of Asia. BUT engineers really know their stuff and can quickly explain the best execution pathway.

I enjoy using Cognito forms to sell my services.

One was on a custom custom build in both cases super easily without any hassles at all, and it functions as expected, and as intended.

Senior Program Officer

I still miss the ability to easily share a customized view of entries to people who are not Cognito subscribers.

Public Health Program Manager

Also it would be helpful to have an option in matrix or ranking questions forms to have an option to select more than one answer.

Systems Manager

Cognito Forms offers beautiful and fast forms for data collection.

I can use my logo but that's about it to make each form distinct while still representing my brand.

Marketing and Event Coordinator

sometimes features have a small glitch. and there's some nicer features it is missing and little flexibility on the "look" of your form

This is extremely helpful for the sort of forms I need to create, and it works brilliantly if you have a technical/programming mind.

Appreciate the variety of functions and the ability to connect seamlessly with multiple platforms.

Wish elements could be moved around with drag and drop (instead of copy/paste)

My one complaint is that it can be difficult figuring out how to set up recurring payments.

Project Evaluator

I wish there was a way to search the available fields by the form I'm trying to pull from.

Workflow enables you to automate specific functions.  

Marketing Director

Cognito Forms has been life changing for our staff at our small utility.  

When I tried to embed the form on my e-shop and chose to use the formatting styles of the website, it did not look right and I had to use the font I set in the Cognitoforms.

This is a really thoughtfully designed product, with a very fair and flexible pricing model.

Information Systems and Business Applications Specialist

Can not upload PDFs and keep the same formatting.

I had tried doing everything through the Google suite the year prior and plenty got lost in the pile with that method.

Operations Manager

I like that you can easily create forms that fit your needs.

Training and customer service is lacking; there's a disconnect with Customer Support

I can also connect my data with other tools.

Managing director

We at omen.studio are using it for multiple clients and they love it too.

Partner

I wish it would auto-save drafts of changes.

I don't really have any complaints, but if I had one, I would say that I would sometimes like to be able to speak with technical support rather than email.  

I had an issue with their login, so I could fix an issue, but no one could help me.

Cognito has been a gamechanger for our business in terms of its capabilities, flexibility and ease of use.  

It’s a really really simple mechanism for producing complicated programming.

Managing Director

the forms have been a very effective method to solve some issues.

Between setting up a BAA and user management, the toolset is compelling.

Outstanding conditional logic and other complex features

Accreditation manager

Form Customization

User Interface

Customer Support

Form Creation

Workflow Automation

Security and Access Control

Form Sharing

Data Management

Drag and Drop

Small Business

Large Enterprises

Freelancers

Mid-size Business

Most users consider Cognito Forms to offer excellent value for money, highlighting its generous free tier with many features and unlimited forms, which they find especially beneficial for non-profits and small organizations. Reviewers indicate that the free version is powerful enough for many needs, while paid plans are seen as reasonably priced for the advanced functionalities provided. Some users say the flexible pricing model allows them to save money compared to competitors. A few reviewers feel certain features are restricted to higher-cost plans, but most appreciate the overall affordability and feature set.

Cognito Apps

UmfrageOnline

UmfrageOnline provides businesses with a multi-language survey creation platform, as well as multi-channel survey distribution and real-time reporting. Features include logical workflows, customizable branding, mobile device compatibility, dynamic content, answer piping, and more.

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information

SurveyMonkey

SurveyMonkey is an AI-based survey platform designed to help teams collect actionable feedback. The platform offers expert templates for various use cases including customer satisfaction, employee engagement, and event feedback. Organizations can distribute surveys to targeted audiences, analyze results with AI-based insights, and integrate with various business tools for streamlined workflows.

Online form builder & survey maker application that helps businesses create professional-looking online forms, surveys, questionnaires, and quizzes.

Cognito Forms vs forms.app Comparison (2026)

Cognito Forms

forms.app

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives