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Cognito Forms

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Online form builder with powerful features

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(11)

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Cognito Forms Pricing, Features, Reviews and Alternatives

Cognito Forms product overview

Price starts from

15

/user

Per month

What is Cognito Forms?

Cognito Forms is an advanced online form generator with an intuitive and easy-to-use interface and robust features.

Key benefits of using Cognito Forms

• Easily create and automate forms using Cognito Forms drag-and-drop builder and visual conditional logic.

• Generate custom PDF or Word documents from form data and automatically send them to recipients.

• Increase survey completion rates with conversational text-piping, page breaks, progress bars and conditional pages.

• Conditionally route notification emails based on user input to streamline administrative processes.

• Capture multiple files at once, and easily set file size and type limits.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Knowledge Base
Chat

Training options

Documentation
Videos

Cognito Forms pricing information

Value for money

4.6

/5

84

Starting from

15

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Cognito Forms features

Functionality

4.5

/5

84

Total features

28

2 categories

Most valued features by users

Third-Party Integrations
Customizable Branding
Customizable Templates
Alerts/Notifications
Data Import/Export
Drag & Drop
Access Controls/Permissions
Collaboration Tools

Functionality contenders

Cognito Forms users reviews

Overall Rating

4.6

/5

84

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.32/10
Rating distribution

5

4

3

2

1

60

21

0

0

3

Pros
Their customer support is nicely responsive, and the price options (free and above) are absolutely amazing.
An effortless, beautiful and effective way to create splendid contact forms.
Firstly, Cognito Forms it elegantly clear in it's concept and approach. Jump right in and get started and you'll see how amazing this product is.
Cons
The more variable the potential information is, the more mileage you get out of conditional logic and repeating sections. I don't want any other bankruptcy attorneys to find out about Cognito forms.
Pricing plan is bit confusing should have differ from Submission and users.
Now, that said, I came to cognito forms from 123Forms because I had some problems getting what I wanted. Here, I get very much of what I want.

Overall rating contenders

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Daniel H.

IT Manager

Staffing and Recruiting, 51-200 employees

Review source

Overall Rating

Excellent product, nothing missing, solid customer support, tonnes of functionality.

Reviewed a year ago

Transcript

Daniel: My name is Daniel. I'm the head of IT at Seven Resourcing. My job entails building and running...

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Ashley B.

Vice President

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

Love this software

Reviewed a year ago

Transcript

Ashley B.: Hi, I'm Ashley. I'm the vice president of a marketing company. And I give Cognito Forms a...

AR
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Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing form software that does everything you could wish for. Especially the integrations!

Reviewed 4 years ago

Great.

Pros

A customer of mine wants to automate some of his processes using forms that will be sent to his clients. Since we're using ERP software at the core, I was looking for form software that can integrate with ERP. Look no further, Cognito Forms is the only choice that offers the complete package. I think this software is amazing because it's super easy to use, has a fine user interface, lots of features...

Cons

No cons. This software does what it promises, has good pricing, and offers extensive integration possibilities.

PH
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Peter H.

Legal Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The Best software for the price

Reviewed 3 years ago

Overall, from several other competitors they had the best functionality and reliability .

Pros

The software is definitely the best for the price and very easy to use. Overall, the functionality is great

Cons

There are a few minor bugs that i run into from time to time, but customer service has been great in addressing these issues and letting me know what to do so i dont run into the same issue again.

JB
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Jane B.

Nonprofit Organization Management, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

No phone support

Reviewed 4 years ago
Pros

I did not like the support that this program offers.

Cons

No real person to talk to on the phone like I am able to do with another form program. Email explanations did not help me.

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Russell B.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Fantastic tool for custom data collection forms

Reviewed 2 years ago

Very good. It is an extremely flexible tool that we use all the time. In our accounting firm we use it for engagement letters, client organizers, information release authorizations, waivers, etc. It is a true swiss army knife!

Pros

Easily create customized, secure forms with conditional logic to shape the user experience and avoid unnecessary or irrelevant questions. Answer piping creates an extremely personalized feeling for the user. Powerful integration with many other vendors through Zapier Collect money through the forms Easily allow users to save and return to/edit/finalize forms Simple to embed forms into a web page for a completely customized look Customer support is always happy to look at your specific form and field to tell you exactly how to fix the problem you are having. Extremely easy to share templates with others, and for them to import them and start using them.

Cons

The calculation syntax is extremely inaccessible to non-programmers. Their self-help material never seems to cover the issue I am having, meaning that development is frequently delayed by 1-2 days while I exchange messages back and forth with their support (who do a great job fixing things in the end however). Some of the features they lock behind higher cost subscriptions feel arbitrary, and their pricing is not exactly cheap.

TG
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Tracey G.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Flexible to any situation!

Reviewed 6 years ago

Ease, Peace of Mind, and complete organization of our online ordering system! Thanks!

Pros

I love that I am able to use CognitoForms on my website to help customers arrange orders. The calculation function allows me to block dates that we are not open or booked which is above and beyond what I was expecting it to be. Never have I ever had any glitches or orders missed because of not getting orders notifications.I started with CognitoForms afters my website thru VistaPrint would not send...

Cons

Not a THING!! If I could recommend anything to help make this already phenomenal program better is maybe a "Reservation Calendar" view, where it allows customers to see a full calendar versus a Date Selection box, and maybe add a calculation for "Next Available Date" when used with limited quanity for the Date field. But that's hardly a con, just a suggestion! :o}

Vendor response

Thank you for your review, Tracey! It's awesome how you've been able to utilize Cognito Forms for your ordering system. :)

Cognito Forms FAQs

Q. What type of pricing plans does Cognito Forms offer?

Cognito Forms has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Cognito Forms?

Cognito Forms has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Cognito Forms support?

Cognito Forms supports the following languages:
Bulgarian, Chinese (Simplified), Croatian, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Hungarian, Italian, Japanese, Norwegian (Bokmal), Polish, Portuguese, Spanish, Swedish, Thai, Turkish


Q. Does Cognito Forms offer an API?

No, Cognito Forms does not have an API available.


Q. What other apps does Cognito Forms integrate with?

Cognito Forms integrates with the following applications:
Vtiger CRM, Microsoft SharePoint, Wufoo, BombBomb, Teachable, ConvertKit, Salesmate, JobNimbus, Freshservice, Ninox, Kommo, Constant Contact, Filestack, Google Forms, Planview Portfolios, WooCommerce, Zoho Recruit, Google Analytics 360, Todoist, Process Street, Dropbox Business, Ortto, FreshMail, Webex, Zoho CRM, Insightly, Rocket.Chat, Campaign Monitor by Marigold, Lob, airSlate SignNow, ActiveCampaign, Quickbase, Lead Gen & CRM (formerly SharpSpring), Formstack Forms, MailerLite, PracticePanther Legal Software, Thryv, Mailchimp Transactional Email, Calendly, pdfFiller, Webflow, Teamwork.com, Campaigner, Zapier, Zoho Projects, Zoho Connect, SimpleTexting, Moosend, Google Docs, Gmail, Knack, Setmore, Unbounce, Act!, OneDrive, Airtable, Remember The Milk, Streak, Benchmark Email, ClickFunnels, Trello, Google Drive, Box, Zoho Books, Pipedrive, Avochato, FreshBooks, Zoom Workplace, Square Payments, Freshsales, Pipefy, Pipeline CRM, Agile CRM, ActiveTrail, BookingSync, Buffer, Salesflare, Acuity Scheduling, Egnyte, WordPress, Dropbox Sign, Freshdesk, Brevo, Twitter/X, Gravity Forms, Help Scout, Stripe, Jotform, Cloudinary, Nutshell, Salesforce Sales Cloud, ShipStation, SendPulse, SugarCRM, Harvest, Close, kintone, SendGrid, Slack, Klaviyo, Google Contacts, Microsoft 365, Plivo, Caspio, SignRequest, Typeform, Nimble, Drip, Basecamp, Front, GetResponse, ServiceM8, Flock, Rebrandly , Invoice Ninja, Microsoft To Do, Zendesk Sell, Act-On, GoTo Webinar, OnePageCRM, LinkedIn for Business, Eventbrite, Zoho Creator, JIRA Service Management, Meta for Business, QuickBooks Online, Clio, Mailgun, Wave, Kissmetrics, Highrise, Textmagic, monday.com, MessageBird, Keap, ClickUp, Chargebee, Hive, Realvolve, GreenRope, Google Calendar, Mad Mimi, QuickBooks eCommerce, Accelo, Copper, vcita, Mailchimp, Twilio, Emma by Marigold, ProWorkflow, Wrike, LionDesk, Mailjet, Zoho Analytics, Asana, Podio, FreeAgent, Hootsuite, PandaDoc, WhatConverts, Xero, AWeber, Smartsheet, HubSpot CRM, Evernote Teams, Toggl Track, Microsoft Power Automate, Dasheroo, Intercom, Zoho Invoice, Vision6, CallFire, Shopify, BrightMove, Zendesk Suite, Microsoft Excel


Q. What level of support does Cognito Forms offer?

Cognito Forms offers the following support options:
FAQs/Forum, Email/Help Desk, Knowledge Base, Chat

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