Forms On Fire vs Google Forms

Connecteam

Jotform

Google Forms

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

Jotform is a cloud-based form builder platform that helps businesses streamline form creation via ready-made templates, integrations with third-party applications, and design features that cater to organizations globally.

Systems and Support trainee

The support team is knowledgeable, responsive, and genuinely cares about helping us succeed.

Project Information Manager

The support from the Forms on Fire team has been fantastic, better than any other digital platform I've used even outside this space.

Digitize your forms and workflows using our cloud software and reward your employees with the most advanced, rich mobile data collection and workflow system on the planet. Work offline and get the latest versions of your forms, data sources, documents and tasks - on whatever device you're using.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

AI-assisted Development

Alerts/Notifications

Application Development

Application Management

App Management

Approval Process Control

Archiving & Retention

Asset Tracking

Audit Management

Audit Trail

Authentication

Autofill

Barcode/Ticket Scanning

Business Process Automation

Calendar Management

Clinical Study Management

Code Enforcement

Collaboration Tools

Commenting/Notes

Communication Management

Compliance Management

Compliance Tracking

Conditional Logic

Configurable Workflow

Contact Management

Content Management

Contract/License Management

Corrective and Preventive Actions (CAPA)

CRF Tracking

Crop/Livestock Management

Crop Management

Custom Development

Customer Database

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Database Support

Data Capture and Transfer

Data Import/Export

Data Mapping

Data Retrieval

Data Security

Data Storage Management

Data Verification

Deployment Management

Design Templates

Digital Signature

Dispatch Management

Distributed Capture

Document Classification

Document Management

Document Storage

Drag & Drop

Electronic Signature

Email Management

Equipment Tracking

Failed Inspection Tracking

Feature Library

Feed Management

Field Mapping

Forms Creation & Design

Forms Management

For No-Code Development

Full Text Search

Geographic Maps

Geolocation

Governance

Graphical User Interface

Hazardous Materials Management

HIPAA Compliant

Historical Reporting

Image Capture

Incident Management

Industrial Safety Management

Inspection Management

Integrated Development Environment

Integrations Management

Inventory Control

Inventory Management

Invoice Management

Iteration Management

Labor Management

Lead Capture

Maintenance Scheduling

Media Library

Mobile Access

Mobile Alerts

Mobile App

Mobile Check-in

Multi-Channel Distribution

Multi-Event

Multi-Language

Proprietary

Forms On Fire

Web-based

Windows

iPhone

iPad

Android

Standard Edition

Premium Edition

Enterprise Add-ons

Small Business

Mid-size Business

Large Enterprises

Freelancers

Appenate

UmfrageOnline

UmfrageOnline provides businesses with a multi-language survey creation platform, as well as multi-channel survey distribution and real-time reporting. Features include logical workflows, customizable branding, mobile device compatibility, dynamic content, answer piping, and more.

SurveyMonkey

SurveyMonkey is an AI-based survey platform designed to help teams collect actionable feedback. The platform offers expert templates for various use cases including customer satisfaction, employee engagement, and event feedback. Organizations can distribute surveys to targeted audiences, analyze results with AI-based insights, and integrate with various business tools for streamlined workflows.

Back end Developer

Additionally, Google Forms doesn’t offer dedicated customer support, which can be frustrating if you encounter an issue.

Commercial Director

The inbuilt complex employee scheduling capabilities of our sales reps on the field are virtually nonexistent, and there is no dedicated customer service that can be contacted whenever we want to implement complex integrations.

Medical Biller

Its built-in features cover most survey and form requirements without needing add-ons, and customer support is supported by extensive documentation and community resources. While payment options are not applicable since it’s a free tool, this actually enhances its value, making Google Forms a highly accessible and efficient solution for collecting and managing data.

Digital Marketer

it's the best software to collect the data through forms. and the security system, access, and customer support of this software are also very good.

Anonymous Feedback

Customizable Questions

Data Analysis Tools

Data Visualization

Dynamic Content

Email Marketing

Email Reminders

Lead Generation

Mobile Survey

Multiple Question Types

Question Branching

Real-Time Data

Reminders

Reporting/Analytics

Response Validation

Skip Logic

Survey Builder

Surveys & Feedback

Template Management

Third-Party Integrations

URL Customization

Visual Analytics

Web Forms

Reviews for Google Forms come from a wide variety of industries, including education management (11% of reviewers), computer software (7%), and information technology and services (6%). The most frequent use case for Google Forms cited by reviewers is conducting surveys (73% of reviewers).

Users and use cases

Most users consider Google Forms to offer exceptional value for money, as they highlight its free access and wide features without hidden fees. Some reviewers feel it lacks advanced customization, but they find this acceptable given the zero cost.

Value for money

The Google Forms integrations most frequently cited by reviewers are: Google Sheets (a spreadsheet product rated 4.8 out of 5 for its integration with Google Forms), Google Drive (a cloud storage product, 4.9), and Microsoft Excel (a spreadsheet product, 4.7).

Integrations

Google Forms is a survey tool offering key features such as survey builder, forms creation and design, reporting and analytics, data import/export, access controls and permissions, and customizable templates, among others.

Microsoft Forms

Zoho Forms

Wufoo

Typeform

Mailchimp

Zoho Survey

Formsite

Formstack Forms

monday.com

forms.app

QuestionPro

123FormBuilder

Gravity Forms

Basic

Limited security features

Technology Lead

Google forms also has some demerits like Security, Google forms is always termed to be less secure as it is managed by Google and users does not have much control compared to coding and developing own forms.

44% of reviewers feel negative about Google Forms’ security and access control. Reviewers express concerns about data privacy, citing the lack of advanced security options such as encryption and password protection for forms. They indicate that permissions management can be confusing, leading to accidental sharing or access issues. Users say the platform is not suitable for collecting sensitive information due to insufficient safeguards and unclear privacy standards. Some reviewers find it challenging to restrict form access or ensure only intended recipients can view or submit responses, raising worries about unauthorized data exposure.

Requires constant connectivity

exercise physiologist

What I like least about this software is that if there is an internet issue then the form can't be filled so it causes a limitation for people who may not otherwise have phones with internet connection

Firstly, Internet or network connection is necessary to access files stored in google forms, if internet is not available you can not get and edit your files.

42% of reviewers feel negative about Google Forms’ reliance on internet access. Reviewers indicate that the lack of offline functionality is a significant drawback, especially in areas with unreliable or limited connectivity. They say users cannot create, edit, or submit forms without being online, which disrupts workflows during outages or travel. Some users report frustration when data is lost due to disconnections, and others mention challenges for participants in rural or low-bandwidth regions. They find the absence of a dedicated mobile app and offline mode limits the tool’s flexibility for on-the-go or field data collection.

Versatile feedback collection

Account Executive

I have used Google Forms for internal feedback and planning allowing for honest feedback with anonymous submissions, and for necessary feedback adding in the users contact info so we can track exactly who and what departments are needing certain aspects to grow.

97% of reviewers feel positive about Google Forms’ feedback capabilities. Reviewers appreciate how easy it is to create and distribute feedback forms for a wide range of purposes, from customer surveys to internal team assessments. They indicate that the ability to gather responses quickly and analyze them in Google Sheets streamlines decision-making and improvement processes. Users say the platform supports anonymous submissions, follow-up questions, and integration with other Google tools, making it valuable for gathering actionable insights. They find it effective for both simple and complex feedback needs across different contexts.

Extensive free features

Manager

Google Forms works well for most all of my applications ... can do most everything a paid form application can do for free!  

It's free (at least for now) it has no limitation of "pro" / "premium" service, hence you can use it at the fullest without paying a dime

98% of reviewers feel positive about Google Forms’ pricing. Reviewers appreciate that the platform is completely free for anyone with a Google account, making it highly accessible for individuals, nonprofits, and organizations with limited budgets. They indicate that even the free version includes a robust set of features, often comparing it favorably to paid competitors. Users say the lack of premium tiers or hidden costs allows them to utilize advanced tools without financial constraints. They find the inclusion in Google Workspace packages convenient and value the cost savings for both personal and business use.

Intuitive and quick setup

SAP B1 Consultant

I would say anyone can quickly create a google form for a particular use in a matter of minutes.

96% of reviewers feel positive about Google Forms’ ease of use. Reviewers appreciate the intuitive interface, which allows both new and experienced users to create forms rapidly without technical expertise. They indicate that setup is straightforward, with customizable templates and question types that suit various needs. Users say the platform’s integration with other Google services and its accessibility from any device make it convenient for everyday tasks. They find that the simplicity and speed of form creation and sharing save time and reduce barriers for widespread adoption in organizations.