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Google Forms

4.7
(10.4K)

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Create custom forms for surveys & questionnaires

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(56)

Google Forms Pricing, Features, Reviews and Alternatives

Google Forms FAQs

Q. What type of pricing plans does Google Forms offer?

Google Forms has the following pricing plans:
Pricing model: Free

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Q. Who are the typical users of Google Forms?

Google Forms has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Google Forms support?

Google Forms supports the following languages:
English

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Q. Does Google Forms offer an API?

Yes, Google Forms has an API available for use.

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Q. What other apps does Google Forms integrate with?

Google Forms integrates with the following applications:
Firebase, Teachable, ConvertKit, Microsoft SQL Server, Ninox, Kommo, Constant Contact, GitHub, Microsoft Outlook, PayPal, Google Analytics 360, Dropbox Business, Chatwork, Coda, Zoho CRM, Freedcamp, ManyChat, ClickSend, signNow, MailerLite, Wealthbox, Calendly, pdfFiller, Webflow, Trainerize, Teamwork, Miro, Zapier, SimpleTexting, Google Docs, Formstack Documents, DocuSign, OneDrive, Airtable, Google Workspace, Streak, ClickFunnels, Trello, Google Drive, Box, PostgreSQL, Pipedrive, Zoom Meetings, Square Payments, Pipefy, Agile CRM, Microsoft Teams, Acuity Scheduling, WordPress, Dropbox Sign, Google Slides, Freshdesk, Brevo, Ontraport, Twitter, MySQL, HighLevel, Stripe, Close, SendGrid, Klaviyo, Google Contacts, SignRequest, Drip, Basecamp, GetResponse, Kajabi, LinkedIn for Business, Bitly, Accredible, Clio, Mailgun, Wave Accounting, Highrise, monday.com, Toky, ClickUp, Google Meet, Google Calendar, RD Station, Copper, Twilio, NeverBounce, Wrike, Instagram, Asana, Podio, Notion, Xero, AWeber, Smartsheet, Evernote Teams, Intercom, Productboard, Shopify, Zendesk Suite, Microsoft Excel

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Q. What level of support does Google Forms offer?

Google Forms offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat

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Google Forms product overview

What is Google Forms?

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information, simple or complex. Forms can be used to plan events, manage registrations, set up a poll, collect contact information, create a pop quiz, and more. Users can send all collected data to a spreadsheet and analyze data right in Google Sheets.

Key benefits of using Google Forms

  • Keep forms private by adjusting the sharing settings for each Google form and control who is able to view and edit information.

  • Set up a questionnaire, send it to customers, and watch as the responses are recorded in real time into a spreadsheet.

  • Create questions and analyze results with the team with features for real-time collaboration, and create forms quicker without having to send multiple versions of the file.

  • Google Forms' smart data validation rules help ensure that email addresses are properly formatted, data is correct, and that people receive the appropriate questions based on previous answers.

  • All Google forms are responsive, meaning that users can create, edit, and respond to forms using any device such as a smartphone, tablet, or desktop computer.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Videos

    Not sure about Google Forms? Compare it with a popular alternative

    Starting from

    Free

    Free plan
    Free trial
    Pricing range

    Starting from

    49

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Google Forms pricing information

    Value for money

    4.8

    /5

    10.4K

    Starting from

    Free

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Google Forms features

    Functionality

    4.4

    /5

    10.4K

    Total features

    32

    3 categories

    Most valued features by users

    Third Party Integrations
    API
    Customizable Branding
    Reporting & Statistics
    Reporting/Analytics
    Customizable Templates
    Data Import/Export
    Drag & Drop

    Functionality contenders

    Google Forms users reviews

    Overall Rating

    4.7

    /5

    10.4K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.05/10
    Rating distribution

    5

    4

    3

    2

    1

    7.4K

    2.6K

    316

    30

    2

    Why do users choose Google Forms?

    What would users change about Google Forms?

    Pros
    The ease of use, the ability to customize and best of all uniformity throughout the organization.
    Overall, I would recommend using Forms because its integration with one's google account is amazing and when drafted correctly, you can elicit the appropriate feedback from users of the Form.
    Auto save in the cloud is seamless with amazing collaboration support. Free to use and easily integrates with other Google features.
    Cons
    If you make a mistake there is no auto suggestion to help you out. It will give you a blank look and a confusing an error message.
    I have a hard time making changes to my current forms. It is mainly because I am scared I will disrupt the flow of the form.
    People miss the submit button after entering all the information. Hard to capture answers when this is missed.

    Overall rating contenders

    MP
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    Marcie P.

    Teacher

    E-Learning, self-employed

    Review source

    Overall Rating

    Convenient and Versatile

    Reviewed 3 years ago

    Transcript

    Marcie P.: Hi, I'm Marcie. I'm a teacher online in the education industry and I give Google Forms a four...

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    Janiece S.

    Owner/Lead Consultant

    Management Consulting, 1-10 employees

    Review source

    Overall Rating

    Google does it again!

    Reviewed 2 years ago

    Transcript

    Janiece S.: Hi, my name is Janiece, and I am the owner of a consulting firm. My Google Form rating is...

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    Chris C.

    Information Technology and Services, 1-10 employees

    Used monthly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Nice Embedable Forms Used For Event Registrations

    Reviewed 4 years ago

    We have used them for years. They are reliable, and a great tool, especially for being a free product. When you embed them, they are reliable to render in the web page every time. This allows for basic logic flow, allowing us to ask yes, no, other, more... questions which need logic to present the proper questions needed.

    Pros

    This web form is very nice for small event planning. We use it as a registration form for classes we will be having. It is nice to have the form present cleanly on a webpage, allowing the user to fill in the information required, and then submit it to a Google Doc. The ability to receive a confirmation email from a registration and also the end user receiving a confirmation with their information is very beneficial. They can then go back and edit, update, or cancel their registration at a later time.

    Cons

    Compared to Microsoft's Form, which is equally as feature rich, Google forms look a bit toy'ish. It would be nice to be able to customize a form to make it look a bit more professional, and less colorful and playful.

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    Ho'omana Nathan H.

    Higher Education, 10,001+ employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Google Forms is great if you don't need too much security or too many advanced features

    Reviewed 2 years ago

    Overall, Google Forms is the first product I try to use when I need to collect some information, whether it's for research, determining satisfaction, etc. It's the first product I recommend to students who want to collect survey data. It doesn't do everything, but for most basic data collection needs, it's the simplest, freest way to go.

    Pros

    Google Forms is super simple to use. It's easy to create, it's easy to distribute, it's easy to share, it's easy to collect results from. I can throw together a quality survey in under an hour and have it out with results back in another hour. The fact that you can export results to Google Sheets automatically is a huge help as well.

    Cons

    It's lacking some of the more advanced features that one might need for more complex data collection (e.g. flows of questions, anonymization of data, etc.). But this isn't an advertised feature, so that's okay as long as you know the limitations.

    DD
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    Daniyal D.

    Real Estate, 51-200 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Google forms the new way to Survey & Collect Data

    Reviewed a month ago

    From my perspective, Google Forms is an excellent survey tool that I have used extensively in my organization. One of the best things about it is that it is completely free, which makes it accessible to anyone. I have used it to collect feedback anonymously from my team members, and it has proven to be very effective. Another advantage of Google Forms is that it can be easily integrated with Google...

    Pros

    In my experience, Google Forms is a fantastic tool for conducting surveys both within and outside of an organization. It's incredibly user-friendly and cost-effective, which makes it an ideal choice for businesses of any size. I have used it on multiple occasions to collect valuable data, plan team outings, and gather feedback from colleagues. I also appreciate that Google Forms can easily integrate with other Google apps, such as Google Drive and Google Analytics, and its mobile-friendly design allows for convenient completion of surveys on phones or tablets. Overall, I highly recommend Google Forms for anyone looking for a versatile and effective tool for collecting feedback, conducting surveys, and creating quizzes.

    Cons

    In my opinion, Google Forms is a solid tool for conducting surveys, but it does have some limitations. While I don't necessarily dislike anything about it, I have noticed that it lacks some advanced features that other survey tools offer, such as skip logic and advanced reporting. Additionally, the design customization options are limited compared to other form builders. However, despite these limitations, Google Forms remains a reliable and user-friendly option for collecting data and feedback.

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    Mahesh S.

    Computer Software, self-employed

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Efficient and Versatile: Unleashing the Power of Google Forms

    Reviewed 25 days ago
    Pros

    some of the things I like most about Google Forms:Ease of use: Google Forms is very easy to use. The interface is clean and simple, and the instructions are clear.Versatile: Google Forms can be used for a variety of purposes, including market research, customer feedback, and employee satisfaction surveys. Free: Google Forms is a free tool, so you can use it without having to worry about any costs.Integration with other Google products: Google Forms integrates seamlessly with other Google products, like Sheets and Drive. This make it easy to collect and analyze your data.

    Cons

    Google Forms is a powerful tool for data collection and survey creation, there are a few areas where it could be improved:Limited Customization Options in the form field,Building complex survey logic or conditional branching can be challenging for users who are not familiar with the platform, No advanced features,No ability to collect payment,

    AR
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    Verified reviewer

    E-Learning, 501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    If you are a data person, you need Google Forms.

    Reviewed 4 months ago

    It is a really good application that revolves around data, gathered from surveys, questionnaires, getting feedback, seeking testimonials with a very easy to learn curve for all, along with the integration of Google Sheets that just makes things so simpler without needing to download external analytics software.

    Pros

    It is so simple to use and can be accessed easily by anyone, not necessarily just a tech or a IT guy. One of the best part is customizing the forms according to the use-case, where me and my team mainly use it to send out surveys and feedback forms with our target audience being the learners, also exporting that information gathered seamlessly to Google Sheets for further Data Cleansing, Data Exploration and Analytics to gather insights. Been using it from the past 3 years and so far it has been part of my daily work routine.

    Cons

    There is a missing feature of integrating a payment gateway of some sort within the form as it would really be helpful for a lot of people who deal with transactions, example courses, webinars, seminars etc...Can only push data into Google sheets currently and cannot automatically dump this data into pdf sadly.

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