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Google Forms

4.7
(10.7K)

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Create custom forms for surveys & questionnaires

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(65)

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Google Forms Pricing, Features, Reviews and Alternatives

Google Forms FAQs

Q. What type of pricing plans does Google Forms offer?

Google Forms has the following pricing plans:
Pricing model: Free

These products have better value for money


Q. Who are the typical users of Google Forms?

Google Forms has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Google Forms support?

Google Forms supports the following languages:
English, German


Q. Does Google Forms offer an API?

Yes, Google Forms has an API available for use.


Q. What other apps does Google Forms integrate with?

Google Forms integrates with the following applications:
Firebase, Teachable, ConvertKit, Microsoft SQL Server, Ninox, Kommo, Flodesk, Constant Contact, GitHub, Microsoft Outlook, PayPal, Google Analytics 360, Dropbox Business, Chatwork, Coda, Zoho CRM, Freedcamp, ManyChat, ClickSend, airSlate SignNow, MailerLite, Wealthbox, Calendly, pdfFiller, Webflow, ABC Trainerize, Teamwork.com, Miro, Zapier, SimpleTexting, Google Docs, Formstack Documents, DocuSign, OneDrive, Airtable, Google Workspace, Streak, ClickFunnels, Trello, Google Drive, Box, PostgreSQL, Pipedrive, Zoom, Square Payments, Pipefy, Agile CRM, Microsoft Teams, Acuity Scheduling, WordPress, Dropbox Sign, Google Slides, Freshdesk, Brevo, Ontraport, Twitter/X, MySQL, HighLevel, Stripe, Close, SendGrid, Klaviyo, Google Contacts, SignRequest, Drip, Basecamp, GetResponse, Kajabi, LinkedIn for Business, Bitly, Accredible, Clio, Mailgun, Wave, Highrise, monday.com, Toky, ClickUp, Google Meet, Google Calendar, RD Station, Copper, Twilio, NeverBounce, Wrike, Instagram, Asana, Podio, Notion, Xero, AWeber, Smartsheet, Evernote Teams, Intercom, Productboard, Shopify, Zendesk Suite, Microsoft Excel


Q. What level of support does Google Forms offer?

Google Forms offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat

Google Forms product overview

What is Google Forms?

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information, simple or complex. Forms can be used to plan events, manage registrations, set up a poll, collect contact information, create a pop quiz, and more. Users can send all collected data to a spreadsheet and analyze data right in Google Sheets.

Key benefits of using Google Forms

  • Keep forms private by adjusting the sharing settings for each Google form and control who is able to view and edit information.

  • Set up a questionnaire, send it to customers, and watch as the responses are recorded in real time into a spreadsheet.

  • Create questions and analyze results with the team with features for real-time collaboration, and create forms quicker without having to send multiple versions of the file.

  • Google Forms' smart data validation rules help ensure that email addresses are properly formatted, data is correct, and that people receive the appropriate questions based on previous answers.

  • All Google forms are responsive, meaning that users can create, edit, and respond to forms using any device such as a smartphone, tablet, or desktop computer.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Videos

    Not sure about Google Forms? Compare it with a popular alternative

    Starting from

    Free

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    Why am I seeing this?

    Google Forms pricing information

    Value for money

    4.8

    /5

    10.7K

    Starting from

    Free

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Google Forms features

    Functionality

    4.4

    /5

    10.7K

    Total features

    31

    3 categories

    Most valued features by users

    Third-Party Integrations
    API
    Customizable Branding
    Reporting & Statistics
    Customizable Templates
    Reporting/Analytics
    Drag & Drop
    Data Import/Export

    Functionality contenders

    Google Forms users reviews

    Overall Rating

    4.7

    /5

    10.7K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.06/10
    Rating distribution

    5

    4

    3

    2

    1

    7.6K

    2.7K

    324

    31

    2

    Why do users choose Google Forms?

    What would users change about Google Forms?

    Pros
    The ease of use, the ability to customize and best of all uniformity throughout the organization.
    Overall, I would recommend using Forms because its integration with one's google account is amazing and when drafted correctly, you can elicit the appropriate feedback from users of the Form.
    Auto save in the cloud is seamless with amazing collaboration support. Free to use and easily integrates with other Google features.
    Cons
    If you make a mistake there is no auto suggestion to help you out. It will give you a blank look and a confusing an error message.
    I have a hard time making changes to my current forms. It is mainly because I am scared I will disrupt the flow of the form.
    People miss the submit button after entering all the information. Hard to capture answers when this is missed.

    Overall rating contenders

    AvatarImg
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    Janiece S.

    CEO

    Management Consulting, 1-10 employees

    Review source

    Overall Rating

    Google does it again!

    Reviewed 3 years ago

    Transcript

    Janiece S.: Hi, my name is Janiece, and I am the owner of a consulting firm. My Google Form rating is...

    MP
    AvatarImg

    Marcie P.

    Teacher

    Education Management, 11-50 employees

    Review source

    Overall Rating

    Convenient and Versatile

    Reviewed 3 years ago

    Transcript

    Marcie P.: Hi, I'm Marcie. I'm a teacher online in the education industry and I give Google Forms a four...

    AvatarImg
    AvatarImg

    Tony S.

    Marketing and Advertising, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Managing Customer Happiness with Google Forms

    Reviewed 4 years ago

    Using Google Forms is quick and easy. It's also free, so for companies on a budget you can build fantastic survey forms without having to pay for expensive systems. It's really easy to set up and really quick to deploy. I highly recommend this service o all my other clients.

    Pros

    Google Forms makes creating online forms a breeze. We use the forms for multiple purposes, but our main purpose is to collect and collate Customer Happiness Indices. It took me less than 10 minutes to set up a form and we tag it in the signature file of our customer support emails. What makes it really great is that I can see the individual entries, but I can also get a graphical representation of responses. This allows me to quickly glance over the results if I want a quick synopsis of how my team is doing, or I can do a deep-dive and see what's really going on inside.

    Cons

    One of the limitations on Google Forms is the lack of templates. This means that your forms can border on the boring. It would be really great if Google would provide more templates, or allow users to build and upload their own CSS templates (a bit advanced, I know), so that the forms fit in better with our corporate customer image.

    HD
    AvatarImg

    Henrietta D.

    Telecommunications, 1,001-5,000 employees

    Used monthly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Google forms for data collection / analytics

    Reviewed 2 months ago
    Pros

    I currently use google forms to gather data / feedback on the projects that I work on, and analyze results to create recommendations for business management. The system is great for data collection, and the user interface is user friendly

    Cons

    The analytics reporting can be improved, it's not always easy to pull the results into a useable format

    EM
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    Eduardo M.

    Computer Networking, self-employed

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    The simplest way to create a form

    Reviewed 3 years ago

    In my case, I have been using this tool for a few months combined with advertising on Facebook and Instagram and the conversion of potential clients has been very good for me, since it is free and it does not matter how many people enter, also that the answers arrive directly to my email and a google spreadsheet is automatically generated with the form data

    Pros

    Honestly, until recently I underestimated the power of the simplicity of this tool, probably due to the aesthetic issues that are not the strong one but I have achieved a great conversion of clients due to the ease and the free system of this tool

    Cons

    I would say that the graphic part is what I like the least, as well as the functionalities part, where compared to other tools it has few options in terms of the questions that can be added.

    PS
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    Pritha S.

    Publishing, 5,001-10,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    My review about Google Forms.

    Reviewed 4 months ago

    I am using this tool since 2016 and had great experience using this.

    Pros

    Google Forms is my favorite tool whenever it comes to data collection, it's easy to use and have amazing features to create forms. I always use Google Forms whenever I need to collect opinion from other members about something.

    Cons

    Google Forms is perfect tool. There is nothing to dislike about it.

    KK
    AvatarImg

    Karambir K.

    Nonprofit Organization Management, self-employed

    Used monthly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Build and Customize Forms on a Budget!

    Reviewed 2 months ago

    On the whole, I am satisfied with Google Forms given its cost (i.e., $0) and the ability to expand the feature set and integrate with automation tools like Zapier.

    Pros

    Being able to build custom forms helped during screening and data collection on multiple research studies.The availability of add-ons to expand on the default feature set is essential.

    Cons

    The user interface is not as intuitive as one might like. It took time to understand some of the intricacies.

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