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Google Forms Pricing, Features, Reviews and Alternatives
Google Forms product overview
What is Google Forms?
Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information, simple or complex. Forms can be used to plan events, manage registrations, set up a poll, collect contact information, create a pop quiz, and more. Users can send all collected data to a spreadsheet and analyze data right in Google Sheets.
Key benefits of using Google Forms
Typical customers
Platforms supported
Support options
Training options
Google Forms pricing information
Value for money
4.8
/5
9.2K
Starting from
Free
Value for money contenders
Google Forms features
Functionality
4.4
/5
9.2K
Total features
31
3 categories
Functionality contenders
Google Forms users reviews
Overall Rating
4.7
/5
9.2K
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.05/10
5
4
3
2
1
6,609
2,368
287
27
2
Why do users choose Google Forms?
What would users change about Google Forms?
SM
Shirin M.
AR
Anonymous Reviewer
AR
Anonymous Reviewer
Ridwan A.
SS
Sydnee S.
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Cindy C.
Overall rating contenders
Marcie P.
Teacher
Education Management, 11-50 employees
Review source
Transcript
Marcie P.: Hi, I'm Marcie. I'm a teacher online in the education industry and I give Google Forms a four...
Janiece S.
Owner
Management Consulting, 1-10 employees
Review source
Transcript
Janiece S.: Hi, my name is Janiece, and I am the owner of a consulting firm. My Google Form rating is...
Ramon M.
Verified reviewer
Automotive, 10,001+ employees
Used daily for 2+ years
Review source
Share this review:
I really like Google forms because it is simple, intuitive and very useful. I also filled Google's shape myself, and although it may not have a very professional appearance, it achieves its objectives well. It can also be used for questionnaires, but I don't use this option.
I liked most of the software is that the module is easy to create and develop. In addition, I liked the dramatic function that allowed me to organize questions in this sequence. In addition, the cooperation tools allowed us to share important documents among the departments that allowed us to immediately achieve the information. The answers collected are recorded on the spreadsheet, which can be manipulated in it, such as the comparison and assignment of differences in the data collected. The creator of surveys helped us collect comments from our clients, which allowed us to find out what areas improve general performance.
Personalization is too limited in several aspects. For example, I really like to add parameters to increase the size of the symbol in the description field. And sometimes I want to adjust the confirmation page interviewed by the person who was interviewed. Until now, you can only change the text, and this is also limited by a paragraph.
Majeed Mohammed D.
Nonprofit Organization Management, 51-200 employees
Used weekly for 2+ years
Review source
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I used Google Forms to set up a user sign-up feature, plus an appointment booking button on my website. Prior to that, I was thinking about hiring a developer to build a custom app for this business, which would have essentially only provided these two services. Now that I have easily integrated that functionality directly into my website with Google Forms, I am able to easily access my data in real-time. And my users don't have to go through the stress of downloading an app, and I get to save on developer fees.
Took me less than 5 minutes to complete designing and deploying my first form. That is how user-friendly it is. My users and clients also didn't have to struggle to understand the instructions, fill out the forms, or navigate through pages. Forms are easy to build, options are easy to explore, and setting up the data management system is equally as easy.
The customization options could be enhanced to provide more branding options on the main pages as well. But the simplicity of it all also works fine as it is now.
Patrick E.
Logistics and Supply Chain, 201-500 employees
Used daily for 2+ years
Review source
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Decent for the price range - analytics are ok but for a real data review I suggest pulling the forms responses out into a power BI of something easier to manipulate.
Google forms is an easy to use no nonsense data collector. We use it internally as part of our CRM to gather information and data from the field for customer projects and leads.
In order to get the form and answer based questions setup it took a lot of time to map the form correctly based off the answers given. Once setup we are afraid to touch, edit or change the order of questions.
Hasan F.
Verified reviewer
Computer Software, 11-50 employees
Used weekly for 2+ years
Review source
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It's a very solid solution that always does a "good enough" job, is free and there's an answer for any question you might have. While using it is a must in any business, most of the tech-savvy organizations have switched to more interactive solutions.
It's free, easy, and super accessible. You have all of the basics you need: templates, field type, logic and various question types. Maybe one of the biggest benefits is that your audience can see the survey in the actual email, which significantly increases your chances of getting responses. The second best benefit is that almost everyone knows how to use it and it makes it a winner for any situation.
The most common limitation is styling and some logical conditioning limitations, but 99% of the time, you will find it ok. If you're looking for more complex functions, such as collecting payments or uploading files, you should start looking for alternatives.
Ed S.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
Review source
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Great
It is super simple and quick to setup and auto feeds our Google Sheets with the data points we collect
Getting the hang of the different field options to use for specific type data point we're collecting
Google Forms FAQs and common questions
Q. What type of pricing plans does Google Forms offer?
Google Forms has the following pricing plans:
Pricing model: Free
Q. Who are the typical users of Google Forms?
Google Forms has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Google Forms support?
Google Forms supports the following languages:
English
Q. Does Google Forms offer an API?
Yes, Google Forms has an API available for use.
Q. What other apps does Google Forms integrate with?
Google Forms integrates with the following applications:
Firebase, Teachable, ConvertKit, Microsoft SQL Server, Ninox, amoCRM, Constant Contact, GitHub, Microsoft Outlook, PayPal, Google Analytics 360, Dropbox Business, Chatwork, Coda, Zoho CRM, Freedcamp, ManyChat, ClickSend, signNow, MailerLite, Wealthbox, Calendly, pdfFiller, Webflow, Trainerize, Teamwork, Miro, Zapier, SimpleTexting, Google Docs, Formstack Documents, DocuSign, OneDrive, Airtable, Google Workspace, Streak, ClickFunnels, Trello, Google Drive, Box, PostgreSQL, Google Hangouts, Pipedrive, Zoom Meetings, Square Payments, Pipefy, Agile CRM, Microsoft Teams, Acuity Scheduling, WordPress, HelloSign, Google Slides, Freshdesk, Sendinblue, Ontraport, Twitter, MySQL, Stripe, Close, SendGrid, Klaviyo, Google Contacts, SignRequest, Drip, Basecamp, GetResponse, Kajabi, LinkedIn for Business, Bitly, Clio, Mailgun, Wave Accounting, Highrise, monday.com, Toky, ClickUp, Google Meet, Google Calendar, RD Station, Copper, Twilio, NeverBounce, Wrike, Instagram, Asana, Podio, Notion, Xero, AWeber, Smartsheet, Evernote Teams, Intercom, Productboard, Shopify, Zendesk, Microsoft Excel
Q. What level of support does Google Forms offer?
Google Forms offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat
Common Google Forms comparisons
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