Create custom forms for surveys & questionnaires
4.67/5 (7,110 reviews)We have used them for years. They are reliable, and a great tool, especially for being a free product. When you embed them, they are reliable to render in the web page every time. This allows for basic logic flow, allowing us to ask yes, no, other, more... questions which need logic to present the proper questions needed.
Pros
This web form is very nice for small event planning. We use it as a registration form for classes we will be having. It is nice to have the form present cleanly on a webpage, allowing the user to fill in the information required, and then submit it to a Google Doc.
The ability to receive a confirmation email from a registration and also the end user receiving a confirmation with their information is very beneficial. They can then go back and edit, update, or cancel their registration at a later time.
Cons
Compared to Microsoft's Form, which is equally as feature rich, Google forms look a bit toy'ish. It would be nice to be able to customize a form to make it look a bit more professional, and less colorful and playful.
Rating breakdown
Likelihood to recommend: 8/10
We use forms for program registration and basic surveying. For these purposes Google Forms has been great. It’s a bit frustrating to not be able to easily create a confirmation email, but it hasn’t been a huge detriment. The analysis portion (“Responses”) leaves a lot to be desired, so I export responses to a google sheet every time. Otherwise it’s a nice addition to Google Drive.
Pros
Google forms are a simple and yet robust survey creation tool. There are lots of different question types, you can create sections, and there are even conditionals that will show different questions based on how participants respond. Diving a little deeper users can implement formulas to further customize questions (like including word counts).
Analysis is a bit on the basic side, but you can choose to export to Google Sheets which allows you to manually analyze your data. In addition, you can add tools from the Google Drive store to further expand on the capabilities of Forms (and other Drive tools).
Finally, deploying the form is easy, as is adding collaborators. The basic features of forms doesn’t include the ability to send confirmation emails, but users can add a confirmation message at the end of the survey.
Cons
Google Forms are great for simple questionnaires, but if you are a researcher or need more in-depth features, you’ll find Forms to be lacking. The analysis features leave a lot to be desired. Written responses are hard to compare because of formatting. Numerical responses only display a graph which is fine for a quick visual trend, but can’t be exported or customized in any way.
Rating breakdown
Likelihood to recommend: 9/10
In my case, I have been using this tool for a few months combined with advertising on Facebook and Instagram and the conversion of potential clients has been very good for me, since it is free and it does not matter how many people enter, also that the answers arrive directly to my email and a google spreadsheet is automatically generated with the form data
Pros
Honestly, until recently I underestimated the power of the simplicity of this tool, probably due to the aesthetic issues that are not the strong one but I have achieved a great conversion of clients due to the ease and the free system of this tool
Cons
I would say that the graphic part is what I like the least, as well as the functionalities part, where compared to other tools it has few options in terms of the questions that can be added.
Rating breakdown
Likelihood to recommend: 8/10
Overall, Google Forms is the first product I try to use when I need to collect some information, whether it's for research, determining satisfaction, etc. It's the first product I recommend to students who want to collect survey data. It doesn't do everything, but for most basic data collection needs, it's the simplest, freest way to go.
Pros
Google Forms is super simple to use. It's easy to create, it's easy to distribute, it's easy to share, it's easy to collect results from. I can throw together a quality survey in under an hour and have it out with results back in another hour. The fact that you can export results to Google Sheets automatically is a huge help as well.
Cons
It's lacking some of the more advanced features that one might need for more complex data collection (e.g. flows of questions, anonymization of data, etc.). But this isn't an advertised feature, so that's okay as long as you know the limitations.
Rating breakdown
Likelihood to recommend: 9/10
I have been able to solve the problem of capturing vendor information for events through using Google Forms, plus it's free, so that's an added plus. Other forms have limits on submissions and such and I love how Google Forms lets me use the available space in my Drive folders.
Pros
Google forms has come a long way since it first began. I have been using their forms for several years now and I love how they integrate with other programs as well, they allow you to store all your information in a handy spreadsheet, which is customizable. They even allow uploads to the form now which is super great considering I often need photos from applicants.
Cons
Having a back office only section would be wonderful! The only place you can do this is on a spreadsheet, and sometimes it's nice to already have those pieces of the puzzle in place. The other option would be allowing payments to be made through the form.
Rating breakdown
Likelihood to recommend: 10/10
Google Forms is free as part of Google's online suite of tools, G Suite.