Formstack Forms vs process.science

Google Forms

Connecteam

Jotform

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

Jotform is a cloud-based form builder platform that helps businesses streamline form creation via ready-made templates, integrations with third-party applications, and design features that cater to organizations globally.

Formstack Forms is a cloud-based solution that simplifies the data collection process allowing users to create applications.

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Approval Process Control

Attendee Tracking

Autofill

Badge Management

Business Process Automation

Calendar Management

Class Registration

Collaboration Tools

Compliance Tracking

Conditional Logic

Contact Management

Customizable Dashboard

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Analysis Tools

Data Capture and Transfer

Data Connectors

Data Extraction

Data Import/Export

Data Security

Data Visualization

Document Management

Drag & Drop

Electronic Signature

Email Management

Email Marketing

Email Reminders

Event Management

Event Registration

Forms Automation

Forms Creation & Design

Forms Management

Full Text Search

Graphical Workflow Editor

Group Registration

HIPAA Compliant

Marketing Automation

Mobile Access

Mobile Survey

No-Code

Offline Response Collection

Online Registration

Payment Processing

Process Modeling & Designing

Question Branching

Question Library

Question Piping

Randomization

Refund Management

Registration Management

Reminders

Reporting/Analytics

Response Quotas

Response Validation

Rules-Based Workflow

Self Check-In/Check-Out

Single Sign On

Site Intercept Survey

Skip Logic

SSL Security

Support Audio/Images/Video

Survey Builder

Surveys & Feedback

Task Management

Task Progress Tracking

Templates

Third-Party Integrations

URL Customization

User Management

Version Control

Web Forms

Workflow Automation

Workflow Configuration

Workflow Management

Open Source

Formstack Forms

Web-based

iPad

Android

Windows

Linux

iPhone

Eventbrite

123FormBuilder

FormAssembly

Docusign

Typeform

Forms

IT Systems Administrator

With its native Salesforce integration, this tool is perfect for those needing to embed in the Salesforce house.

The detail, the customizability, and the broad range of integration is what makes this tool so good.

Support Specialist

The drag-and-drop form builder streamlines the creation process and saves time.

Additionally, the platform offers flexibility with conditional logic and integrations.

Formstack Form progressive filling could sometimes be challemging especially for mew users.

Managing Director

Simple to use as a standalone product i.e. producing a form for an organisation and hosting direct with Formstack; or embedding so it's on your own URL.

The platform is intuitive and easy to use, allowing forms to be built quickly and efficiently with minimal training.

Navigating the tool within Salesforce was not as user friendly as the standalone version.

Founder

I wouldn't be so mad because I do take responsibility for my part in this... but it's also taken me HOURS to attempt to leave the service (they still haven't cancelled my account and each month that goes on they keep charging me!!!!), another 20 hours or so to rebuild my forms on another platform.

On top of all of this, I have reached out when our form logic was just NOT working (REALLY bad look for us for our clients) and they gaslit me and told me it was working after it had been fixed.

Communications Project Manager

We can very quickly pull insights from our Formstack forms to understand what our audience is thinking

Senior software engineer

One drawback is that some advanced features require a higher subscription tier, which can be pricey.

Tessitura Operations Manager

Formstack has been exceedingly useful, but the form limit without large increases in cost have proved somewhat restrictive.

The cost of Formstack can be prohibitive for smaller organizations with extensive needs.

Going back the window coilf also ne difficult.

Analyst

Salesforce and Formstack interface smoothly, enabling data to be gathered and recorded on pertinent documents.

Users are able to closely monitor and keep track of every form entry thanks to this.

I could have saved $10k if i switched to another provider earlier.

Formstack has implemented strict security measures to safeguard sensitive data, whether it is being collected, shared, or stored.

I've been getting ripped off for years and am mad and feel taken advantage of and now they are making it my problem.

Owner

They wouldn't work with us and we opted to cancel, but they refused to release us from what they thought were contractual obligations.   If you don't deliver what we contract for, then you better believe that we are not going to pay.  

Director of Marketing

It is also helpful in that you can use it to process credit card payments and embed the form on your website if you don't have that software already built into your site.

Operations

Clean looking product once completed and distributed.

Additionally, workflow approval is in place, so users may only access the form through authorized inputs.

Lead Developer

Oh, plus they raised their already expensive fee as if they were worth it - they're not.

Communications Manager 

Some of the modules are a bit cumbersome, such as difficulty seeing copy when adding custom text in the left hand editing tool.

Service was also not set up correctly and could not go live as intended. When we requested to cancel within a couple of days, never having gone live, they sent the $16k to collections.

Senior Operations Analyst

The BioSpine Institute needed a short term patient paperwork solution to attached the response PDF to the Account Object.

Questions and problems are promptly addressed by Formstack support.

IT Manager

causing a lot of issue in the business functionality!

I've also found the "live" form that shows up right away to be a useful tool to determine if the form is built correctly and useful.

It became an impossibility of performance and we had to leave.

We specifically discussed during the sales process that we wanted very little if any patient data in Salesforce. If this were known at the time, we would have looked for another solution.

Marketing Executive

I used Formstack over 6 months to create my forms and surveys with templates, it helps you alot with creation well designed templates.

It is helpful that it has logic that allows you to better customize to customer needs.

Program Associate

Google forms is ok for basic forms and great since it's free, but limited in its features.

Formstack is the comprehensive software for complex forms.

The formatting can be tricky and if you are building out logic it can be confusing.

Unfortunately, we ran into several PDF formatting and rules issues.

Coordinator

Easy to use, easy to collect the information I needed.

Deceptive B2B sales practice after we reached out to their sales team.

This company put a small business under a lot of distress.

Program manager

Both of these file formats are necessary to have if the end user does not have access to the internet but still want to fill my form out (most form software companies assume that all end users will have access to the internet and believe that a link to a finished form is sufficient).

Instructor

It can be added as a button on mobile devices, making the submission of daily information (such as COVID health checks) simple.

Form Builder

Pricing

Alternative Solutions

Cancellation Issues

Bugs and Issues

Customer Support

Integrations

Form Logic

Information Collection

Data Collection

Large Enterprises

Freelancers

Small Business

Mid-size Business

Formstack

Zapier

Zapier connects the web apps SMBs use every day so you can save time, automate tedious tasks, and focus on what matters most. In just a few minutes, you can set up automated workflows using 6,000+ of the most popular web apps—no code required. 


Visio

Microsoft Visio is a cloud-based flowchart and diagram creation tool, designed to aid collaboration and connect real-time data with business workflows. The platform enables communication of complex information through data-linked diagrams, flowcharts, org charts, floor plans, and more.

Lucidchart

Lucidchart is a cloud-based diagram solution that enables users to create various types of flowcharts and visual documentation online. The platform supports multiple use cases including technical diagramming, process documentation, and team visualization, while offering AI-powered features that transform text prompts into polished diagrams. It integrates with popular workplace applications to facilitate seamless collaboration across teams.

process.science delivers out-of-the-box process mining tools directly integrated in Microsoft Power BI, Qlik Sense and SAP BusinessObjects.

Formstack Forms vs process.science Comparison (2026)

Formstack Forms

process.science

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives