This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Formstack Forms Logo

Formstack Forms

The Smart Way to Collect and Manage Data

see alternatives

Formstack Forms Pricing, Features, Reviews and Alternatives

Formstack Forms product overview

Price starts from

50

Per month

Per Feature

What is Formstack Forms?

No-strings 14-day Free Trial - 500k+ people in 112 countries use Formstack. Tired of using and trying to keep track of paper forms for new hire paperwork, reviews, registrations, payments, email addresses, or other information? Save the paper and discover how Formstack’s online form builder can help you streamline your workflows for any industry.

Key benefits of using Formstack Forms

No-strings 14-day Free Trial
Low monthly cost for your wallet
Streamline internal workflows easily
User-friendly tools for your sanity
Customizable forms for your business
Free templates available

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

In Person
Documentation
Live Online
Videos
Webinars

Formstack Forms pricing information

Value for money

4.0

/5

93

Starting from

50

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Formstack Forms features

Functionality

4.1

/5

93

Total features

78

6 categories

Most valued features by users

Third Party Integrations
API
Reporting/Analytics
Customizable Templates
Data Import/Export
Access Controls/Permissions
Drag & Drop
Alerts/Notifications

Functionality contenders

Formstack Forms users reviews

Overall Rating

4.2

/5

93

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.01/10
Rating distribution

5

4

3

2

1

46

32

9

1

5

Pros
Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free.

RS

Rachel S.

What I like most about formstack is the ease of use and user friendly qualities that it offers.

CD

Chris D.

Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it.

AR

Anonymous Reviewer

Cons
Mislead by Staff in regards to Infusionsoft Integration, Won't Provied Refund From Their Mistake.

MS

Melissa S.

We didn't have any paper-based issues with Formstack. Formatting the look of the forms themselves was a bit of a pain sometimes with limited options available in the interface.

AR

Anonymous Reviewer

This has been my single worst customer service/support experience ever.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating

Right Price in a sea of competition

Reviewed a year ago

Transcript

Alessandra: Hi, my name is Alessandra. I'm the vice president sales for our insurance agency and I give...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Formstack is crucial to an efficient small business

Reviewed 4 years ago

Formstack allows us to automate tasks that we used to do manually, like sending information to prospective clients, gathering detailed information from current clients, sending a series of steps in a project, etc. It is a great value for the money, and is relatively easy to use. We have used it for several years and can't imagine being without it - it is critical to an efficient work flow for a small business, and a lot less expensive than paying an admin to do the same tasks.

Pros

In addition to the ability to build powerful forms using conditional logic, the greatest strength of Formstack (and probably most overlooked) is how a small business can use the response features to automate tasks they are currently wasting time doing manually. For example, you can use Formstack to create a contact form that lets a prospect choose what type of service they are interested in. Using...

Cons

The look of the webforms themselves is dated - it would be nice if they would invest in some contemporary looking designs so the user sees something more sleek. Also the ability to have self-tallying forms, where someone could check boxes and it would total a dollar amount for a quote, would be fantastic.

Vendor response

Hi Mary! Thank you for leaving a wonderful review! We love seeing happy clients! This article may help with your self-tallying forms concern: https://support.formstack.com/customer/portal/articles/2545508. If this doesn't help, please feel free to reach out to our awesome Support team, who will do everything they can to help!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Easy to use

Reviewed 3 years ago

Overall, formstack was a great choice for our organization. We've setup and deployed dozens of forms for both public facing use and internal use.

Pros

Formstack's form builder is easy to use and has a lot of integration options. Our form building users range from not-so-tech savvy to power users and both are able to create forms with ease.

Cons

Lack of variety with field types. While formstack isn't a "survey" tool, it's a form tool, I think they could implement a lot of field types that survey tools use and make it easier to use a single platform for all form/data collection needs.

Vendor response

Thank you for taking the time to provide your feedback. We are in the process of updating our survey capabilities with advanced features and field types. We will announce the updates as soon as they are available.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Horrible Customer Service - or none at all

Reviewed 2 months ago

Horrible. If I could use the account, maybe I'd have a better experience. Even trying to get access was a challenge. If your company's grown over the past 2 years, perhaps it's time to hire more CSRs.

Pros

Lately, nothing. The forms are fine to create, drag and drop's fine, etc. But then there's limits on how many responses you can receive. If using this as an ongoing product, eventually you're going to reach that limit. How's one to know the quantity of responses they'll need for a recurring form?

Cons

There's no contact. I can't seem to get a single human to reply to multiple support and billing issues to the point that my account's now suspended. ZERO human reply. Automated replies with no actual help. I don't recommend them because if you can't get support when you need it, what's the point?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Quality Reporting of Data

Reviewed 3 months ago
Pros

the way that the data is provided and the customization of how you want the data reported is great.

Cons

It is user friendly, but because of the ability to customize there is a small learning curve.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Need forms that are highly functional and also look good? Yep...Formstack.

Reviewed 2 years ago

Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free.

Pros

Love the incredible ability for logic, detail, customization, calculations, integrations with payment solutions, etc. It's really simple to build a simple form, and with a little additional work for larger or more complex forms, you can intake a huge amount of information with relative ease for both you and the end user. Used this for event registrations for years, and the yearly fee vs paying per transaction made this an affordable solution for us.

Cons

Occasionally the modules were tricky to move around when I was working with literally dozens of them. Would have enjoyed the ability to have a button to automatically add a segment of fields and re-add that same segment over and over rather than including them all at once (for example, in a group registration form, having a button that added an additional field for each new group member, rather than a permanently visible set of fields that might not all be needed for a smaller group size). Realizing this is a pretty specific need, we worked around it.

Formstack Forms FAQs and common questions

Q. What type of pricing plans does Formstack Forms offer?

Formstack Forms has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription, Open Source
Free Trial: Available


Q. Who are the typical users of Formstack Forms?

Formstack Forms has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Formstack Forms support?

Formstack Forms supports the following languages:
English


Q. Does Formstack Forms support mobile devices?

Formstack Forms supports the following devices:
Android, iPad, iPhone


Q. Does Formstack Forms offer an API?

Yes, Formstack Forms has an API available for use.


Q. What other apps does Formstack Forms integrate with?

Formstack Forms integrates with the following applications:
Authorize.Net, Capsule, HubSpot Marketing Hub, Constant Contact, Chargify, Drupal, PayPal, Google Analytics 360, Dropbox Business, Campaign Monitor, Salesforce Marketing Cloud, Zapier, Google Drive, Box, FreshBooks, iContact, WordPress, Twitter, Stripe, Pardot, Google Contacts, Act-On, Meta for Business, Amazon Cloud Search, Batchbook, Highrise, Google Calendar, Mailchimp, Emma, Xero, AWeber, Zendesk


Q. What level of support does Formstack Forms offer?

Formstack Forms offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base

Common Formstack Forms comparisons

Formstack Forms logo
Forms On Fire logo
Formstack FormsvsForms On Fire
Formstack Forms logo
ProntoForms logo
Formstack FormsvsProntoForms
Formstack Forms logo
Nintex Process Platform logo
Formstack FormsvsNintex Process Platform
Formstack Forms logo
PerfectForms logo
Formstack FormsvsPerfectForms
Formstack Forms logo
Joget DX logo
Formstack FormsvsJoget DX
Formstack Forms logo
GoCanvas logo
Formstack FormsvsGoCanvas

Related categories