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No-strings 14-day Free Trial - 500k+ people in 112 countries use Formstack. Tired of using and trying to keep track of paper forms for new hire paperwork, reviews, registrations, payments, email addresses, or other information? Save the paper and discover how Formstack’s online form builder can help you streamline your workflows for any industry.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.0
/5
93
Starting from
50
Per month
Per Feature
Value for money contenders
Functionality
4.1
/5
93
Total features
78
6 categories
Functionality contenders
Overall Rating
4.2
/5
93
Positive reviews
5
4
3
2
1
46
32
9
1
5
RS
Rachel S.
CD
Chris D.
AR
Anonymous Reviewer
MS
Melissa S.
AR
Anonymous Reviewer
AR
Anonymous Reviewer
Overall rating contenders
Nik K.
AGENCY OWNER
Insurance, 1-10 employees
Review source
Transcript
Alessandra: Hi, my name is Alessandra. I'm the vice president sales for our insurance agency and I give...
Mary H.
Verified reviewer
Financial Services,
Used daily for 2+ years
Review source
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Formstack allows us to automate tasks that we used to do manually, like sending information to prospective clients, gathering detailed information from current clients, sending a series of steps in a project, etc. It is a great value for the money, and is relatively easy to use. We have used it for several years and can't imagine being without it - it is critical to an efficient work flow for a small business, and a lot less expensive than paying an admin to do the same tasks.
In addition to the ability to build powerful forms using conditional logic, the greatest strength of Formstack (and probably most overlooked) is how a small business can use the response features to automate tasks they are currently wasting time doing manually. For example, you can use Formstack to create a contact form that lets a prospect choose what type of service they are interested in. Using...
The look of the webforms themselves is dated - it would be nice if they would invest in some contemporary looking designs so the user sees something more sleek. Also the ability to have self-tallying forms, where someone could check boxes and it would total a dollar amount for a quote, would be fantastic.
Hi Mary! Thank you for leaving a wonderful review! We love seeing happy clients! This article may help with your self-tallying forms concern: https://support.formstack.com/customer/portal/articles/2545508. If this doesn't help, please feel free to reach out to our awesome Support team, who will do everything they can to help!
Anonymous Reviewer
Verified reviewer
Nonprofit Organization Management, 11-50 employees
Used daily for 2+ years
Review source
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Overall, formstack was a great choice for our organization. We've setup and deployed dozens of forms for both public facing use and internal use.
Formstack's form builder is easy to use and has a lot of integration options. Our form building users range from not-so-tech savvy to power users and both are able to create forms with ease.
Lack of variety with field types. While formstack isn't a "survey" tool, it's a form tool, I think they could implement a lot of field types that survey tools use and make it easier to use a single platform for all form/data collection needs.
Thank you for taking the time to provide your feedback. We are in the process of updating our survey capabilities with advanced features and field types. We will announce the updates as soon as they are available.
Julie M.
Real Estate, 51-200 employees
Used daily for 2+ years
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Horrible. If I could use the account, maybe I'd have a better experience. Even trying to get access was a challenge. If your company's grown over the past 2 years, perhaps it's time to hire more CSRs.
Lately, nothing. The forms are fine to create, drag and drop's fine, etc. But then there's limits on how many responses you can receive. If using this as an ongoing product, eventually you're going to reach that limit. How's one to know the quantity of responses they'll need for a recurring form?
There's no contact. I can't seem to get a single human to reply to multiple support and billing issues to the point that my account's now suspended. ZERO human reply. Automated replies with no actual help. I don't recommend them because if you can't get support when you need it, what's the point?
Angie S.
Sports, 11-50 employees
Used daily for 2+ years
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the way that the data is provided and the customization of how you want the data reported is great.
It is user friendly, but because of the ability to customize there is a small learning curve.
Rachel S.
Religious Institutions, 1-10 employees
Used other for 2+ years
Review source
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Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free.
Love the incredible ability for logic, detail, customization, calculations, integrations with payment solutions, etc. It's really simple to build a simple form, and with a little additional work for larger or more complex forms, you can intake a huge amount of information with relative ease for both you and the end user. Used this for event registrations for years, and the yearly fee vs paying per transaction made this an affordable solution for us.
Occasionally the modules were tricky to move around when I was working with literally dozens of them. Would have enjoyed the ability to have a button to automatically add a segment of fields and re-add that same segment over and over rather than including them all at once (for example, in a group registration form, having a button that added an additional field for each new group member, rather than a permanently visible set of fields that might not all be needed for a smaller group size). Realizing this is a pretty specific need, we worked around it.
Q. What type of pricing plans does Formstack Forms offer?
Formstack Forms has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription, Open Source
Free Trial: Available
Q. Who are the typical users of Formstack Forms?
Formstack Forms has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Formstack Forms support?
Formstack Forms supports the following languages:
English
Q. Does Formstack Forms support mobile devices?
Formstack Forms supports the following devices:
Android, iPad, iPhone
Q. Does Formstack Forms offer an API?
Yes, Formstack Forms has an API available for use.
Q. What other apps does Formstack Forms integrate with?
Formstack Forms integrates with the following applications:
Authorize.Net, Capsule, HubSpot Marketing Hub, Constant Contact, Chargify, Drupal, PayPal, Google Analytics 360, Dropbox Business, Campaign Monitor, Salesforce Marketing Cloud, Zapier, Google Drive, Box, FreshBooks, iContact, WordPress, Twitter, Stripe, Pardot, Google Contacts, Act-On, Meta for Business, Amazon Cloud Search, Batchbook, Highrise, Google Calendar, Mailchimp, Emma, Xero, AWeber, Zendesk
Q. What level of support does Formstack Forms offer?
Formstack Forms offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base