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Formstack Forms Pricing, Features, Reviews and Alternatives
Formstack Forms product overview
What is Formstack Forms?
No-strings 14-day Free Trial - 500k+ people in 112 countries use Formstack. Tired of using and trying to keep track of paper forms for new hire paperwork, reviews, registrations, payments, email addresses, or other information? Save the paper and discover how Formstack’s online form builder can help you streamline your workflows for any industry.
Key benefits of using Formstack Forms
Low monthly cost for your wallet
Streamline internal workflows easily
User-friendly tools for your sanity
Customizable forms for your business
Free templates available
Typical customers
Platforms supported
Support options
Training options
Formstack Forms pricing information
Value for money
3.9
/5
100
Starting from
59
Per month
Flat Rate
Pricing options
Value for money contenders
Formstack Forms features
Functionality
4.1
/5
100
Total features
78
6 categories
Most valued features by users
Functionality contenders
Formstack Forms users reviews
Overall Rating
4.2
/5
100
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8/10
49
34
10
1
6
Earle K.
Overall rating contenders
Trish G.
Head of Marketing
Alternative Medicine, 1-10 employees
Review source
Transcript
Trish: I'm Trish. I'm Head of Marketing. I give Formstack Forms a four out of five. And for more reviews,...
Nik K.
Agency Owner
Insurance, 1-10 employees
Review source
Transcript
Alessandra: Hi, my name is Alessandra. I'm the vice president sales for our insurance agency and I give...
Randall C.
Religious Institutions, self-employed
Used weekly for 2+ years
Review source
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I have used Formstack since the have begun and really have seen them go from a great product to and even greater product through the years. I always explain it to say it is like Google Docs on Steroids. User interface is great and the customer service has always been amazing. Rather than spending an hour googling some solution to a problem I am having with a form I can always contact them by email or phone and get a great response spoon. The integration with third party services are great as well as the custom notification emails sent to attendees of events based on how they fill out their form. I can't recommend them enough for people who are trying to do online registration with groups of people.
Ease of Use. Integrations of third party services, customer service
Really not much. Any time I have had a negative I have called and they have fixed or shown me what to do.
Thank you for the wonderful review and for being a loyal customer!
Alyssa M.
Sports, 1-10 employees
Used daily for 1-2 years
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We use this for new customer registration and have it attached to a payment portal. It's great because the customer can check box all the agreements and use one signature for everything. Families can fill out all their information and Pay in less than 5 minutes. HUGE time saver and we get more business, because people don't have to ever stop and come back to it or flip through pages. If you are a...
As soon as I started the trial it was easy to navigate through, and I could pretty quickly figure out what I was looking for. Everything is organized intuitively for a new user. That is probably what made me happiest about it. It also has great options for keeping data protected. That was something we struggles with a lot looking at other form generators. I can also generate a ton of different forms at no extra cost. I even use this if parents are signing for our annual potluck.
I don't get a lot of control manipulating the text for each field or heading. My biggest struggle is making the forms easy fora customers eyes to follow the page and be easy to fill out. When all the text is stuck the same size, the question and list of checkbox answers, it is kind of overwhelming, and customers in a hurry get lost and have to go back and re-read.
Verified reviewer
Performing Arts, 51-200 employees
Used daily for less than 6 months
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I missed numerous deadlines and opportunities to gain customers because I couldn't get these forms set up for the beginning of our school year (we're a music school and these were our registration forms). This has been my single worst customer service/support experience ever.
If it has worked, it would have been great that you can process credit cards right there in the form. It's also nice how you can save form sections, and there are many options for question/answer templates.
As soon as I started using Formstack, there was an issue with the payment processor integration where credit card transactions would not go through. I started out using Stripe, and when it didn't work, I contacted support, but none of their solutions fixed it, so I switched to Paypal. I then had the same issues with Paypal. I emailed back and forth with Support for a long time. They offered me the...
Hi there, We feel just awful that you had this experience. I sent your review over to our Director of Customer Care. She had a meeting with all of the support team leads to go over your experience. She said she would really like to chat with you, on a call, and give you two months for free if you'd be at all interested, just to ensure you can get up and running again. Her email is Jessica.Haas@formstack.com. While we have won awards for our excellent customer support, your experience has pointed out some glaring issues we're taking care of immediately. We'd still love the chance to make this right for you, but understand if you're not interested. Either way, thank you for the review and helping us improve our customer support team!
Daniela S.
Information Technology and Services, 201-500 employees
Used daily for 1-2 years
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One of the most cost-effective form tools we've found and extremely easy to use. I wish there was a bit more versatility to the type of questions you can add to a form, but overall it's pretty good!
Our chief complaint was how many workarounds we've had to use in order to get SalesForce integration to work for us. The Formstack for Salesforce product leaves MUCH to be desired (taking away all form customization available in regular formstack) and it has taken hours and multiple team members to be able to streamline our formstack to salesforce process. It's now pretty seamless but it shouldn't have taken that many resources for a simple form-to-opportunity functionality. This came from a frustration in the lack of functionality in list creation, updating, and note creation with Salesforce, none of which worked well at a high level within formstack.
Hi Daniela! Thank you for leaving us a review! We love hearing from customers. We do offer a 100% native Salesforce app that does not require any connectors or integrations. You can find information on that here: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3000000B5GNkEAN. Please feel free to leave any product enhancement ideas you have on our ideas site at: https://ideas.formstack.com. Thank you!
Kristen H.
Nonprofit Organization Management, 11-50 employees
Used daily for 6-12 months
Review source
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I love how easy Formstack is to use. Building forms is a breeze , the support is great, and we love that it integrates seamlessly with Unbounce to give us quality, high converting lead pages. Formstack has helped us refine and define our lead capture process and following up with qualified prospects has become even easier. We use Formstack for all of our lead capture across our whole website. Since starting with Formstack over a year ago, we're seen an average lead conversion rate of around 30% -- and these aren't just any leads, these are warm, marketing qualified leads.
No pros were added to this review
We're happy with Formstack's functionality, however we're not a big fan of their updated Dashboard in the platform. We used to see a screenshot of big picture stats and our average conversion rate. Now we see a listing with each of our forms, but we don't feel like we're getting the value we used to get through this update.
Hi Kristen: We are thrilled that using Formstack has helped you refine/define your lead capture process. It's true that our updated Dashboard no longer has the big picture stats, as those stats represented the combined data of all of your forms, and we felt this was an outdated way to view performance. We hope this hasn't been too much of an inconvenience for you. We appreciate you taking the time to review our product.
Formstack Forms FAQs
Formstack Forms has the following pricing plans:
Starting from: $59.00/month
Pricing model: Subscription, Open Source
Free Trial: Available
Q. Who are the typical users of Formstack Forms?
Q. What languages does Formstack Forms support?
Q. Does Formstack Forms support mobile devices?
Q. What other apps does Formstack Forms integrate with?
Formstack Forms integrates with the following applications:
Authorize.Net, Capsule, HubSpot Marketing Hub, Constant Contact, Drupal, PayPal, Google Analytics 360, Dropbox Business, Campaign Monitor, Salesforce Marketing Cloud, Zapier, Google Drive, Box, FreshBooks, iContact, WordPress, Twitter, Stripe, Salesforce Marketing Cloud Account Engagement, Google Contacts, Act-On, Meta for Business, Amazon Cloud Search, Batchbook, Highrise, Google Calendar, Mailchimp, Emma, Xero, AWeber, Zendesk Suite
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