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The Smart Way to Collect and Manage Data

(28)

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Formstack Forms Pricing, Features, Reviews and Alternatives

Formstack Forms product overview

Price starts from

59

/user

Per month

What is Formstack Forms?

Formstack Forms is a cloud-based solution that helps businesses automate processes of creating digital forms and collecting data for surveys, leads, registrations, and more. Key features include data routing, file uploads, data encryption, payment collection, and form analytics.

Key benefits of using Formstack Forms

No-strings 14-day free trial
User-friendly interface
Fully customizable
Advanced features and analytics
Maintain compliance standards with secure forms
Free templates available

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation
Live Online
Videos
Webinars

Formstack Forms pricing information

Value for money

3.7

/5

108

Starting from

59

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Formstack Forms features

Functionality

4.0

/5

108

Total features

83

6 categories

Most valued features by users

Third-Party Integrations
API
Activity Dashboard
Customizable Templates
Reporting/Analytics
Alerts/Notifications
Drag & Drop
Data Import/Export

Functionality contenders

Formstack Forms users reviews

Overall Rating

4.1

/5

108

Positive reviews

80

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.01/10
Rating distribution

5

4

3

2

1

50

36

10

1

11

Pros
Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free.
What I like most about formstack is the ease of use and user friendly qualities that it offers.
Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it.
Cons
We didn't have any paper-based issues with Formstack. Formatting the look of the forms themselves was a bit of a pain sometimes with limited options available in the interface.
Sometimes the formstack entry gets submitted twice. This happens more frequently than you’d expect, resulting in the customer being charged twice and our organization having to refund them.
This was our Care team and they were typing notes from a meeting, and this error would cause all the notes to be lost.

Overall rating contenders

TG
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Trish G.

Head of Marketing

Health, Wellness and Fitness, 11-50 employees

Review source

Overall Rating

Functional Use for my Small Business

Reviewed a year ago

Transcript

Trish: I'm Trish. I'm Head of Marketing. I give Formstack Forms a four out of five. And for more reviews,...

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Nik K.

Agency Owner

Insurance, 1-10 employees

Review source

Overall Rating

Right Price in a sea of competition

Reviewed 3 years ago

Transcript

Alessandra: Hi, my name is Alessandra. I'm the vice president sales for our insurance agency and I give...

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Verified reviewer

Events Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Formstack Review

Reviewed 5 years ago

Overall, Formstack gives me the ability to get responses from large groups of people in a seamless way.

Pros

What I like most about using this software is the ability to gather information digitally. You can send out a link to your form and multiple people can make responses. One of my favorite features of this software is the ability to extract the information as an excel. It give you information all the way down the the exact time that the person submitted their response to the form.

Cons

What I like least about this software is the inability to find certain settings. For example, it could be difficult to find out how to disable a form after a certain time or number of responses unless you already had knowledge of it.

AM
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Alyssa M.

Sports, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I like it!

Reviewed 4 years ago

We use this for new customer registration and have it attached to a payment portal. It's great because the customer can check box all the agreements and use one signature for everything. Families can fill out all their information and Pay in less than 5 minutes. HUGE time saver and we get more business, because people don't have to ever stop and come back to it or flip through pages. If you are a...

Pros

As soon as I started the trial it was easy to navigate through, and I could pretty quickly figure out what I was looking for. Everything is organized intuitively for a new user. That is probably what made me happiest about it. It also has great options for keeping data protected. That was something we struggles with a lot looking at other form generators. I can also generate a ton of different forms at no extra cost. I even use this if parents are signing for our annual potluck.

Cons

I don't get a lot of control manipulating the text for each field or heading. My biggest struggle is making the forms easy fora customers eyes to follow the page and be easy to fill out. When all the text is stuck the same size, the question and list of checkbox answers, it is kind of overwhelming, and customers in a hurry get lost and have to go back and re-read.

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David D.

Health, Wellness and Fitness, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Formstack didn't meet our needs during development and now we're stuck with the bill

Reviewed 2 years ago

At first, our experience with Formstack was promising. However, it clearly became evident that formstack for Salesforce was ill-equipped to handle extensive forms with little formatting needs without passing data to the object.

Pros

We like that the product was a native salesforce integration and that it was capable of attaching the response PDF to the account object. Unfortunately, Formstack failed when it came to our formatting needs.

Cons

The BioSpine Institute needed a short term patient paperwork solution to attached the response PDF to the Account Object. Unfortunately, we ran into several PDF formatting and rules issues. Our forms required hundreds of rules to hide and show fields based on the patient's input. The rules engine was not user friendly and cumbersome, forcing the user to search for existing rules by clicking through...

Vendor response

Hi David, We love to earn 5 star reviews, but this feedback is even more valuable to our team. We're sorry we didn't have the features you were looking for here. I'll make sure to pass your feedback to our product teams to consider for future improvements. If you have any other feedback you'd like to provide, just shoot us an email formstack@formstack.com Thank you!

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Randall C.

Religious Institutions, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best and Easiest to use Form and registration service that I have ever used

Reviewed 8 years ago

I have used Formstack since the have begun and really have seen them go from a great product to and even greater product through the years. I always explain it to say it is like Google Docs on Steroids. User interface is great and the customer service has always been amazing. Rather than spending an hour googling some solution to a problem I am having with a form I can always contact them by email or phone and get a great response spoon. The integration with third party services are great as well as the custom notification emails sent to attendees of events based on how they fill out their form. I can't recommend them enough for people who are trying to do online registration with groups of people.

Pros

Ease of Use. Integrations of third party services, customer service

Cons

Really not much. Any time I have had a negative I have called and they have fixed or shown me what to do.

Vendor response

Thank you for the wonderful review and for being a loyal customer!

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Verified reviewer

Hospital & Health Care,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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uses form to trigger work flow for contract management process

Reviewed 6 years ago
Pros

the ease with which one can develop a robust form that is easy for use by end users and does not have to have further training to use

Cons

it lacks a certain level of malleability when it comes to the structure and what is standard offerings (ex: i need 5 columns and it only has 4, unable to edit email sent out to end users)

Formstack Forms FAQs

Q. What type of pricing plans does Formstack Forms offer?

Formstack Forms has the following pricing plans:
Starting from: $59.00/month
Pricing model: Subscription, Open Source
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Formstack Forms?

Formstack Forms has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Formstack Forms support?

Formstack Forms supports the following languages:
English


Q. Does Formstack Forms support mobile devices?

Formstack Forms supports the following devices:
Android, iPad, iPhone


Q. Does Formstack Forms offer an API?

Yes, Formstack Forms has an API available for use.


Q. What other apps does Formstack Forms integrate with?

Formstack Forms integrates with the following applications:
authorize.net, Capsule, HubSpot Marketing Hub, Constant Contact, Drupal, PayPal, Google Analytics 360, Dropbox Business, Conga Sign, Insightly, Campaign Monitor by Marigold, Quickbase, Salesforce Marketing Cloud, Creatio CRM, Zapier, Formstack Documents, HelpSpot, OneDrive, Trello, Google Drive, Box, Pipedrive, FreshBooks, ConnectWise CPQ, iContact, Microsoft Teams, WordPress, Twitter/X, Stripe, Salesforce Marketing Cloud Account Engagement, Google Contacts, Act-On, Meta for Business, Amazon Cloud Search, Highrise, Salesforce.org Education Cloud, Keap, Google Calendar, Mailchimp, Emma by Marigold, Xero, AWeber, Smartsheet, Microsoft Power Automate, Google Sheets, Zendesk Suite, Microsoft Excel


Q. What level of support does Formstack Forms offer?

Formstack Forms offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base

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