Helium 10 Features

Helium 10

eCommerce platform for businesses selling on Amazon

4.55/5 (76 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Alerts/Notifications
Campaign Management
Cataloging/Categorization
Channel Management
Customizable Branding
Customizable Templates
Customization
Data Import/Export
Email Marketing
Inventory Management
Inventory Optimization
Mobile Access
Mobile Commerce
Multi-Channel Marketing
Order Management
Promotions Management
Ratings / Reviews
Real Time Monitoring
Reporting & Statistics
Reporting/Analytics
SEO Management
Search/Filter
Shipping Labels
Template Management
Templates
Trend Analysis
eCommerce Management
Visit WebsiteCompare App
API
Activity Dashboard
Alerts/Notifications
Campaign Management
Cataloging/Categorization
Channel Management
Customizable Branding
Customizable Templates
Customization
Data Import/Export
Email Marketing
Inventory Management
Inventory Optimization
Mobile Access
Mobile Commerce
Multi-Channel Marketing
Order Management
Promotions Management
Ratings / Reviews
Real Time Monitoring
Reporting & Statistics
Reporting/Analytics
SEO Management
Search/Filter
Shipping Labels
Template Management
Templates
Trend Analysis
eCommerce Management
Visit WebsiteCompare App
API
Activity Dashboard
Alerts/Notifications
Campaign Management
Cataloging/Categorization
Channel Management
Customizable Branding
Customizable Templates
Customization
Data Import/Export
Email Marketing
Inventory Management
Inventory Optimization
Mobile Access
Mobile Commerce
Multi-Channel Marketing
Order Management
Promotions Management
Ratings / Reviews
Real Time Monitoring
Reporting & Statistics
Reporting/Analytics
SEO Management
Search/Filter
Shipping Labels
Template Management
Templates
Trend Analysis
eCommerce Management
Visit WebsiteCompare App

Mobile apps

iOS App


32 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


88 reviews

Helium 10 Feature Reviews

25 reviewers had the following to say about Helium 10's features:

Tom H.

If You Are Not Using Helium 10 for Your Amazon Business, You Don't Have an Amazon Business

2020-07-07

A one-stop cloud platform for 90% of my software needs to run my Amazon business. The only other significant software expense is accounting software. (QuickBooks)

Pros

By far the most comprehensive, cost-effective, feature-rich Amazon seller tool platform available.

Cons

They have already knocked other items off my wish list like inventory management/forecasting, profit/financial reporting, and PPC ad management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jon K.

Must have for Omnichannel commerce

2021-09-07

Pros

Excellent tool for listing management, SEO, and Ad management.

Cons

Nothing bad to say. If Helium 10 continues to deliver and ad features I could see the platform replacing other products we use to manage our business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard M.

Comprehensive Suite of tools for online sellers

2020-07-06

Good tools, highly variable customer service.

Pros

Full suite of tools for the Amazon Seller.

Cons

Often feels like a series of point solutions mashed together rather than a seamless suite of tools sharing common interface and process management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard M.

An Essential Tool for Managing Your Listing and Tracking Performance

2020-07-02

Cerebro 10 for keyword search and benchmarking competitors

Pros

More importantly, it helps to benchmark your competitors and provides a robust Chrome bookmark and Alert feature.

Cons

Probably need a bit more work on scribbles, but a minor quibble.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Retail company, myself only employees)

There is no other equivalent tool suite for Amazon sellers

2020-07-04

Pros

My main daily tools in the Helium 10 suite are Cerebro for keyword search, Keyword Tracker to identify the keyword with the highest potential, Follow-up for auto-emailer, Profits for financial analysis and now I can add ADS this week and I'm looking forward to Inventory Management later this month, these I will use daily.

Cons

Same with Helium 10, I have subscribed to just about every popular Amazon tool suite out there, no others are even close to the value from Helium 10 for the money.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mariia S.

A must-have

2020-07-05

Pros

Valuable data that it provides and timely reports

Cons

Change of the interface which was performed recently made it harder to navigate

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Retail company, 11-50 employees)

Good information, but slow

2021-04-20

I liked to see if it were at a high or potentially might drop. I also liked to see how certain products performed over time and trends versus my products.

Pros

I loved how I could search different keywords being used, sales, analytics, etc. of other ASINS that were not my own.

Cons

It was my favorite feature to use...when it would work.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Judith S.

Follow-up email system

2020-09-02

Seeing the reviews, feedback, daily Amazon report, seeing the changes on the page, etc.

Pros

Any changes on the listings are reported (new reviews, feedbacks, any changes; i.e. how many sellers of the product, etc.

Cons

On the email system when I set up a template the "Message Preview" is overlapping the page.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Siarhei Y.

Great Tool for Amazon Sellers

2020-07-08

The tool is really great and provides almost all data necessary for our sales on amazon.

Pros

Cerebro is great Magnet2 is awesome Profits is good

Cons

The loading speed is low ADS doesn't show Products Impossible to filter keywords by country in Keyword tracker

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Derek W.

Go Helium 10 and you will never go back!

2020-07-02

Very pleased!

Pros

We have tried many different software companies for managing our Amazon sales and listings throughout the years, including Seller Tools, Seller Labs, AMZ, Zon Tools, and none compare to Helium 10.

Cons

Some of the exporting features could use improvement.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joanne H.

Limitations are frustrating

2020-07-02

good

Pros

the chrome extension and tight integration with Amazon platform to link back and forth and the ability to download into Excel to filter and view data as I choose

Cons

the limitations - even when you subscribe monthly, there are still limitations on simple searches like Blackbox - very frustrating when just starting out

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Drew d.

Relatively Easy to learn, difficult to master (but worth it)

2020-07-03

I'm using the software to make informed decisions regarding selling stuff on Amazon. What source direct in larger quantities vs continue to arbitrage.

Pros

easy to understand and find the basic information and data i'm looking for

Cons

I'll get reports and sometimes have to do a double take because the margins aren't correct and then I realize .... oh the new price is wrong.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Stuart M.

Software has many glitches

2021-02-17

I canceled.

Pros

However, it was still glitchy as it didn't report sales on all ASINs.

Cons

I mainly got the software for follow-up emails. The software was sending emails to customers telling them their product had been delivered even though it had not been. In 2 years I have had 8 negative reviews. This glitch gave me 5 negative reviews in 3 days. Customer support does not have English as a first language which causes communication issues. They always answer that they will check with developers however they never get back to you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Kiva B.

Full-featured Amazon ecommerce software

2021-04-07

I find that I don't use the ADS tool much.

Pros

Most of the tools are quite accurate – accurate enough to make important decisions regarding product selection – and provide a significant amount of data.

Cons

A couple of the tools, like the inventory analyzer, are inaccurate, though they're not the important ones.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Samantha S.

A must for serious Amazon sellers

2021-11-11

I have had a good experience overall.

Pros

I have access to a large range of tools that enable me to research products on Amazon in multiple countries.

Cons

The price is expensive for small businesses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
tiberio c.

all under one roof

2020-07-02

very positive, great learning tutorials, freedom ticket useful for newbies and those wanting to improve certain areas and also like the podcasts

Pros

Great range of products and features and training videos really help.

Cons

kw ranking does not give you granular info on ranking on mobile v desktop and also in different areas of US where your ranking might differ - this could be a great additional feature for advanced kw ranking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
natalie k.

10/10 software and customer support

2020-07-02

Pros

Import listing from Amazon is my favorite feature, super easy to update and create listings as well as using scribbles/frankenstein to optimize. 10/10

Cons

Sometimes it's hard to toggle between different features when working on listing optimization, this is only difficult when you are working on a listing that has TONS of child variations, not too bad but can be difficult

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert C.

Top Quality Software for finding niches within niches

2020-07-06

Finding the best products to sell that give me the best chance of success

Pros

Ease of use and helping to find products from a very broad initial search

Cons

With the new Alta integration other software developers will need to seriously up their game

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
FABRIZIO S.

Very useful and complete

2020-07-02

Pros

It's a complete suite of tools which we can use

Cons

The trend of the keywords search volume should be longer

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Chuck S.

Helium 10 for 3rd Party seller

2020-07-09

I attended your webinar recently, wasn't near the computer when [SENSITIVE CONTENT HIDDEN] finished questions, so I missed how to get the free keyword tun-up offered.

Pros

Helps me create a great listing and find which products I sell in my store are good sellers on Amazon.

Cons

Many useful tools are not explained unless you watch long tutorials

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeremy H.

Buggy Software & Poor Customer Service

2021-02-12

Overall, not a good experience. You need reliable software when doing your bids through the software. You can't have your software down for a week or two weeks with no info on when it will be back up.

Pros

Using the Prestozon ads product that Helium10 owns. Feature set is nice, not bloated with features you don't need.

Cons

Several bugs and very slow to fix them. Even worse didn't respond to support tickets and provide any updates despite providing detailed summaries of the issues including screen shots.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Retail company, 1-10 employees)

Evolving and Cutting Edge

2020-07-26

Top quality business focused on customer success.

Pros

Giving an all round business tool.

Cons

Integration to external accounting would be a great add on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Catherine V.

incredible software if you know how to use it

2020-09-27

Pros

i had been struggling with reporting and value of my amazon business; then the minute I turned on Magnet, hey presto!

Cons

Because I am a one woman show, I was doing everything and not necessarily having time to learn Helium10, but now i have a bit more time, it's a revelation.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
souzan g.

Hi

2020-07-24

it's good

Pros

All the features cerebro,and some other tools but sometimes is confusing

Cons

I wish they had the search frequency for keyword research and also video tutorial for setting up follow up email.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
shameem w.

Helium 10 - sales notification

2021-04-30

Helium 10 is great for a quick snapshot of your daily/weekly/monthly sales if selling on multiple Amazon marketplaces.

Pros

- used Helium 10 mainly for daily and weekly sales information. Great for daily analysis of different Amazon marketplace listings. - Showed the comparative daily/ weekly increase or decrease in percentage of sales/ units

Cons

- There are 3 different membership levels which can limit the number of features one has access to.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more